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Quest for smart cities

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Smart cities are no longer just a consideration, but are now a global necessity. RESHAAD SHA, Chief Strategy Officer at DFA believes now is the perfect time for South Africa to implement the basics to get itself ready for the smart city revolution.

In the past, the concept of smart cities may have been a lofty consideration for a Sunday afternoon, but smart cities are no longer a preference—they are quickly becoming a critical necessity. This is due to the confluence of increasing urbanization, greater pressure being placed on the successful management of a city due to a rising population, and climate change. The latter in particular means that a city needs to have the wherewithal to manage a sudden natural crisis, such as flooding, and be able to dispatch emergency and medical units without delay to save lives.

Compounding matters is the fact that, according to Gartner, the digitization of IT (1) is further forcing cities to adapt, and, like most businesses, have a digital strategy in place. Smart cities are far from a flash in the pan—according to Transparency Market Research, the global smart cities market is growing 14% at present and is expected to reach a value of $1 265.85 billion by 2019.

Benefit bounty

The benefits of smart cities are wide ranging, affecting a broad spectrum of industries and making life easier for residents in a multitude of ways. Take for example the healthcare sector that could be positively impacted. Local and provincial hospitals currently deliver services in isolation, and patient records are not mutually accessible. Yet, in a smart city with integrated systems, standardized records will be available regardless of which hospital the patient visits. This process will provide better service to the patient, and more accurate national health information to the relevant authorities.

ICT research company, International Data Corporation (IDC) notes that South Africa is the leader when it comes to smart city technology in Africa. (2)  All three of our biggest cities  ̶  Johannesburg, Cape Town, and Durban  ̶  have put into operation some variants of smart city solutions.

The benefits of living in a smart city are plentiful, if the ‘smart’ part is implemented correctly and the city is well managed. For governments it means that cities can be better monitored and looked after, but also improved. An example of this could entail a network of sensors being placed in the drainage system. It would be able to provide indications of where blockages are occurring, and during flooding, also real-time information of where the biggest trouble spots are. Furthermore, through e-government initiatives, cities would be able to improve governmental processes to its stakeholders, including businesses and citizens. This includes many online services which could cut down on process cost and time. Examples of this includes SARS’s highly successful eFiling system, and the online application for car licence renewals or the registration of new businesses.

Locally, service delivery stands to benefit significantly from having effective systems and processes in place. The implementation of the City of Joburg’s “load-limiting” smart meter is one such instance, enabling the power utility to better monitor and manage electricity supply. During periods where the electricity grid is under pressure, households will be alerted to turn off high-consumption appliances to avoid full power cuts.

Smart cities explained

But what exactly is a smart city? In a nutshell, a smart city should provide the technology framework that enables its citizens, its resident businesses, its varied government and non-government stakeholders, and itself to be better served through innovative use of information and communication technologies.

Pervasive high-speed connectivity is the catalyst of and foundation for the development of a smart city. It is this connectivity that will enable effective data collection and analytics to ensure continuous improvement along with the use of mobile technologies to reach every citizen in South Africa. In short, only once a comprehensive high-speed network is in place will our cities be in a position to address our unique challenges and become smart.

However, this is only the first step, since  the formation of a smart city requires a long-term urban plan. The reason for this becomes obvious when looking at the growth of the world’s urban population, which is set to increase from 54%  to 66% between 2014 and 2050.  South Africa’s major cities need to have a defined 20- to 40-year plan, coupled with a long-term vision to accommodate this projected expansion.

Obstacles on the path

A number of other challenges still stand in the way of smart cities becoming a reality in South Africa. Along with underdeveloped infrastructure, an even more troubling obstacle is the skills deficit. This is a particularly vexing hindrance to the advancement of smart cities nationally, requiring well-trained, tech-savvy individuals who understand and can use IT systems when under pressure. Unfortunately, this development of human capital does not happen overnight.

Looking ahead

Recently, the International Telecommunications Union (ITU) launched the first global online community to encourage the development of smart sustainable cities. The aim of the portal is to assemble a community of experts to explore the factors that drive and impede the progression of global smart city development.

The evolving South African citizen of the future will be highly knowledgeable and more tech-savvy than ever before. They will expect enhanced, highly personalised service from cities and will move between cities to get what they want.

Cities, in effect, will become competitors for the top talent that, in turn, attracts businesses. To satisfy this new breed of citizen and so expand their tax bases, South African cities will have to see them as customers. This will require our cities to evolve considerably as they struggle to meet a new set of needs and to improve the quality of inhabitants’ lives.

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Bring your network with you

At last week’s Critical Communications World, Motorola unveiled the LXN 500 LTE Ultra Portable Network Infrastructure. It allows rescue personal to set up dedicated LTE networks for communication in an emergency, writes SEAN BACHER.

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In the event of an emergency, communications are absolutely critical, but the availability of public phone networks are limited due to weather conditions or congestion.

Motorola realised that this caused a problem when trying to get rescue personnel to those in need and so developed its LXN 500 LTE Ultra Portable Network Infrastructure. The product is the smallest and lightest full powered broadband network to date and allows the first person on the scene to set up an LTE network in a matter of minutes, allowing other rescue team members to communicate with each other.

“The LXN 500 weighs six kilograms and comes in a backpack with two batteries. It offers a range of 1km and allows up to 100 connections at the same time. However, in many situations the disaster area may span more than 1km which is why they can be connected to each other in a mesh formation,” says Tunde Williams, Head of Field and Solutions Marketing EMEA, Motorola Solutions.

The LXN 500 solution offers communication through two-way radios, and includes mapping, messaging, push-to-talk, video and imaging features onboard, thus eliminating the need for any additional hardware.

Data collected on the device can then be sent through to a central control room where an operator can deploy additional rescue personnel where needed. Once video is streamed into the control room, realtime analytics and augmented reality can be applied to it to help predict where future problem points may arise. Video images and other multimedia can also be made available for rescuers on the ground.

“Although the LXN 500 was designed for the seamless communications between on ground rescue teams and their respective control rooms, it has made its way into the police force and in places where there is little or no cellular signal such as oil rigs,” says Williams.

He gave a hostage scenario: “In the event of a hostage situation, it is important for the police to relay information in realtime to ensure no one is hurt. However the perpetrators often use their mobile phones to try and foil any rescue attempts. Should the police have the correct partnerships in place they are able to disable cellular towers in the vicinity, preventing any in or outgoing calls on a public network and allowing the police get their job done quickly and more effectively.”

By disabling any public networks in the area, police are also able to eliminate any cellular detonated bombs from going off but still stay in touch with each other he says.

The LXN 500 offers a wide range of mission critical cases and is sure to transform communications and improve safety for first responders and the people they are trying to protect.

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Kaspersky moves to Switzerland

As part of its Global Transparency Initiative, Kaspersky Lab is adapting its infrastructure to move a number of core processes from Russia to Switzerland.

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This includes customer data storage and processing for most regions, as well as software assembly, including threat detection updates. To ensure full transparency and integrity, Kaspersky Lab is arranging for this activity to be supervised by an independent third party, also based in Switzerland.

Global transparency and collaboration for an ultra-connected world

The Global Transparency Initiative, announced in October 2017, reflects Kaspersky Lab’s ongoing commitment to assuring the integrity and trustworthiness of its products. The new measures are the next steps in the development of the initiative, but they also reflect the company’s commitment to working with others to address the growing challenges of industry fragmentation and a breakdown of trust. Trust is essential in cybersecurity, and Kaspersky Lab understands that trust is not a given; it must be repeatedly earned through transparency and accountability.

The new measures comprise the move of data storage and processing for a number of regions, the relocation of software assembly and the opening of the first Transparency Center.

Relocation of customer data storage and processing

By the end of 2019, Kaspersky Lab will have established a data center in Zurich and in this facility, will store and process all information for users in Europe, North America, Singapore, Australia, Japan and South Korea, with more countries to follow. This information is shared voluntarily by users with the Kaspersky Security Network (KSN) an advanced, cloud-based system that automatically processes cyberthreat-related data.

Relocation of software assembly

Kaspersky Lab will relocate to Zurich its ‘software build conveyer’ — a set of programming tools used to assemble ready to use software out of source code. Before the end of 2018, Kaspersky Lab products and threat detection rule databases (AV databases) will start to be assembled and signed with a digital signature in Switzerland, before being distributed to the endpoints of customers worldwide. The relocation will ensure that all newly assembled software can be verified by an independent organisation and show that software builds and updates received by customers match the source code provided for audit.

Establishment of the first Transparency Center

The source code of Kaspersky Lab products and software updates will be available for review by responsible stakeholders in a dedicated Transparency Center that will also be hosted in Switzerland and is expected to open this year. This approach will further show that generation after generation of Kaspersky Lab products were built and used for one purpose only: protecting the company’s customers from cyberthreats.

Independent supervision and review

Kaspersky Lab is arranging for the data storage and processing, software assembly, and source code to be independently supervised by a third party qualified to conduct technical software reviews. Since transparency and trust are becoming universal requirements across the cybersecurity industry, Kaspersky Lab supports the creation of a new, non-profit organisation to take on this responsibility, not just for the company, but for other partners and members who wish to join.

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