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One small step to mobile ROI

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The ability to work from a smartphone has transformed the way many conduct business. But, many companies have still not taking full advantage of mobility as they do not realise the benefits beyond the obvious, writes NADER HENEIN, Regional Director of Advanced Security at BlackBerry.

The ability to work from your smartphone, anywhere and anytime, has transformed the way business is conducted. But while most organizations have embraced the ability to be mobile, many are not taking full advantage of the opportunities mobility represents because they do not recognize the real value that going mobile can offer beyond the obvious benefits.

For most businesses and governments in the Middle East the extent of enterprise mobility is reached when they’ve setup an employee’s email account on their smartphone. From a purely commercial perspective, you’ve deployed a mobile device management platform, purchased licenses and in many cases bought a device and a new mobile subscription, so you’ve spent quite a bit to get email on the go. Don’t get me wrong, being able to stay on top of corporate mail while out of the office is critical for employees to be to be productive and efficient, but shouldn’t corporations get more for all that spend?

In short, the answer is yes. Corporations should get a better return for their investment. However, ROI is linked to the mobile maturity of a business. The more advanced a business is in their enterprise mobility strategy, the higher the value and the ROI will be.

The Mobile Maturity graph below outlines the journey for corporations towards truly getting the most out of their mobility spend.

One Small Step

Moving beyond basic Enterprise Mobility Management (EMM) and Messaging is a small step with large gains. It sounds as if it should happen organically but there is often a tendency with corporations that after they have deployed a product and it has reached stability, they then leave it alone. That essentially means that have not maximized their ROI.

Maturing from EMM and Messaging to Collaboration involves extending your corporate instant messaging capabilities to mobile devices, whether they’re with CISCO Jabber, Skype for Business (formerly Microsoft Lync) or otherwise. In many cases all this involves is pushing the correct App to your managed devices and configuring user access. Collaboration also involves document sharing. This is a fairly trivial step yet it has huge potential; email is great, but we need access to our corporate documents securely on the move whether they sit in shared network drives, Microsoft SharePoint or the cloud. For example with the multi-OS platform BES12, this is a question of a few clicks either via Good Share or WatchDox by BlackBerry.

When you wake up tomorrow morning and reach out to your phone remember how important mobility has become in your day to day life. Then ask yourself – has it brought the same transformation to my work? If the answer is no, then there is substantial room for increased productivity and revenue with just a few clicks.

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Bring your network with you

At last week’s Critical Communications World, Motorola unveiled the LXN 500 LTE Ultra Portable Network Infrastructure. It allows rescue personal to set up dedicated LTE networks for communication in an emergency, writes SEAN BACHER.

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In the event of an emergency, communications are absolutely critical, but the availability of public phone networks are limited due to weather conditions or congestion.

Motorola realised that this caused a problem when trying to get rescue personnel to those in need and so developed its LXN 500 LTE Ultra Portable Network Infrastructure. The product is the smallest and lightest full powered broadband network to date and allows the first person on the scene to set up an LTE network in a matter of minutes, allowing other rescue team members to communicate with each other.

“The LXN 500 weighs six kilograms and comes in a backpack with two batteries. It offers a range of 1km and allows up to 100 connections at the same time. However, in many situations the disaster area may span more than 1km which is why they can be connected to each other in a mesh formation,” says Tunde Williams, Head of Field and Solutions Marketing EMEA, Motorola Solutions.

The LXN 500 solution offers communication through two-way radios, and includes mapping, messaging, push-to-talk, video and imaging features onboard, thus eliminating the need for any additional hardware.

Data collected on the device can then be sent through to a central control room where an operator can deploy additional rescue personnel where needed. Once video is streamed into the control room, realtime analytics and augmented reality can be applied to it to help predict where future problem points may arise. Video images and other multimedia can also be made available for rescuers on the ground.

“Although the LXN 500 was designed for the seamless communications between on ground rescue teams and their respective control rooms, it has made its way into the police force and in places where there is little or no cellular signal such as oil rigs,” says Williams.

He gave a hostage scenario: “In the event of a hostage situation, it is important for the police to relay information in realtime to ensure no one is hurt. However the perpetrators often use their mobile phones to try and foil any rescue attempts. Should the police have the correct partnerships in place they are able to disable cellular towers in the vicinity, preventing any in or outgoing calls on a public network and allowing the police get their job done quickly and more effectively.”

By disabling any public networks in the area, police are also able to eliminate any cellular detonated bombs from going off but still stay in touch with each other he says.

The LXN 500 offers a wide range of mission critical cases and is sure to transform communications and improve safety for first responders and the people they are trying to protect.

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Kaspersky moves to Switzerland

As part of its Global Transparency Initiative, Kaspersky Lab is adapting its infrastructure to move a number of core processes from Russia to Switzerland.

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This includes customer data storage and processing for most regions, as well as software assembly, including threat detection updates. To ensure full transparency and integrity, Kaspersky Lab is arranging for this activity to be supervised by an independent third party, also based in Switzerland.

Global transparency and collaboration for an ultra-connected world

The Global Transparency Initiative, announced in October 2017, reflects Kaspersky Lab’s ongoing commitment to assuring the integrity and trustworthiness of its products. The new measures are the next steps in the development of the initiative, but they also reflect the company’s commitment to working with others to address the growing challenges of industry fragmentation and a breakdown of trust. Trust is essential in cybersecurity, and Kaspersky Lab understands that trust is not a given; it must be repeatedly earned through transparency and accountability.

The new measures comprise the move of data storage and processing for a number of regions, the relocation of software assembly and the opening of the first Transparency Center.

Relocation of customer data storage and processing

By the end of 2019, Kaspersky Lab will have established a data center in Zurich and in this facility, will store and process all information for users in Europe, North America, Singapore, Australia, Japan and South Korea, with more countries to follow. This information is shared voluntarily by users with the Kaspersky Security Network (KSN) an advanced, cloud-based system that automatically processes cyberthreat-related data.

Relocation of software assembly

Kaspersky Lab will relocate to Zurich its ‘software build conveyer’ — a set of programming tools used to assemble ready to use software out of source code. Before the end of 2018, Kaspersky Lab products and threat detection rule databases (AV databases) will start to be assembled and signed with a digital signature in Switzerland, before being distributed to the endpoints of customers worldwide. The relocation will ensure that all newly assembled software can be verified by an independent organisation and show that software builds and updates received by customers match the source code provided for audit.

Establishment of the first Transparency Center

The source code of Kaspersky Lab products and software updates will be available for review by responsible stakeholders in a dedicated Transparency Center that will also be hosted in Switzerland and is expected to open this year. This approach will further show that generation after generation of Kaspersky Lab products were built and used for one purpose only: protecting the company’s customers from cyberthreats.

Independent supervision and review

Kaspersky Lab is arranging for the data storage and processing, software assembly, and source code to be independently supervised by a third party qualified to conduct technical software reviews. Since transparency and trust are becoming universal requirements across the cybersecurity industry, Kaspersky Lab supports the creation of a new, non-profit organisation to take on this responsibility, not just for the company, but for other partners and members who wish to join.

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