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No such thing as a free phone

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A report by Tariffic has revealed that although some service providers offer subsidies on phones when signing up for a contract, there is no such things as a free phone, and in many cases it turns out cheaper to buy the phone for cash.

Most South Africans buy a new cellphone contract based on the phone they are looking for.  But is this a good deal? Are the networks subsidising the phone substantially or is it cheaper for you to buy it yourself?

Tariffic, a South African company that helps businesses and individuals manage & minimise their cellphone bills, has just released its quarterly ‘’Tariffic Tracker’’ focusing on how much you are actually paying for your cellular handset.

Tariffic has analysed 3 different subsets of cellphone packages for each of the 4 major Mobile Network Operators to see how much consumers are paying for their handset on these packages.  The handsets considered are the Galaxy A5 (32 GB), the Galaxy S8 (64 GB), and the iPhone 7 (32 GB).  The effective amount that customers land up paying over 24 months is calculated by comparing the “deal fee” (how much you will pay every month for the contract plus the phone) against the SIM-only fee for the exact same package.

The results are astounding. There are cases where you get a great deal on a handset, and receive a substantial subsidy from your network.  However, in many cases you will actually land up paying more over 24 months for the phone than if you would have just bought it retail from Takealot.

Tariffic’s results clearly show the biggest subsidised deals (out of the 3 handsets analysed) are available on the iPhone 7 while MTN and Cell C generally give the largest subsidies.

The best subsidy available came from Cell C who will subsidies an iPhone 7 by nearly R5 500 on a Pinnacle Unlimited package (so you will only pay R8,400 over the course of your contract for a phone that retails for R13 810).  The worst deal is from Vodacom, where you will land up paying R19 680 for a Samsung Galaxy S8 on their Smart L+ package, compared to the retail cash price of R13 045 from Takealot.

Tariffic Tracker image 2017Q3 (final)

Antony Seeff, Tariffic’s CEO, says, “There’s no such thing as a ‘free phone’ when it comes to cellphone contracts”.  He continues, “sometimes you’ll pay less for your phone and receive a decent subsidy from the networks, but other times it will be better to get a SIM-only deal and buy your phone cash or finance it through your bank”.

“Sometimes these SIM-only deals come with additional minutes or data as well”, says Seeff. The Tariffic CEO recommends that people who are looking for a new contract should find the best contract for them, based on the phone they want but also based on their unique behaviour.

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Legion gets a pro makeover

Lenovo’s latest Legion gaming laptop, the Y530, pulls out all the stops to deliver a sleek looking computer at a lower price point, writes BRYAN TURNER

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Gaming laptops have become synonymous with thick bodies, loud fans, and rainbow lights. Lenovo’s latest gaming laptop is here to change that.

The unit we reviewed housed an Intel Core i7-8750H, with an Nvidia GeForce GTX 1060 GPU. It featured dual storage, one bay fitted with a Samsung 256GB NVMe SSD and the other with a 1TB HDD.

The latest addition to the Legion lineup has become far more professional-looking, compared to the previous generation Y520. This trend is becoming more prevalent in the gaming laptop market and appeals to those who want to use a single device for work and play. Instead of sporting flashy colours, Lenovo has opted for an all-black computer body and a monochromatic, white light scheme. 

The laptop features an all-metal body with sharp edges and comes in at just under 24mm thick. Lenovo opted to make the Y530’s screen lid a little shorter than the bottom half of the laptop, which allowed for more goodies to be packed in the unit while still keeping it thin. The lid of the laptop features Legion branding that’s subtly engraved in the metal and aligned to the side. It also features a white light in the O of Legion that glows when the computer is in use.

The extra bit of the laptop body facilitates better cooling. Lenovo has upgraded its Legion fan system from the previous generation. For passive cooling, a type of cooling that relies on the body’s build instead of the fans, it handles regular office use without starting up the fans. A gaming laptop with good passive cooling is rare to find and Lenovo has shown that it can be achieved with a good build.

The internal fans start when gaming, as one would expect. They are about as loud as other gaming laptops, but this won’t be a problem for gamers who use headsets.

Click here to read about the screen quality, and how it performs in-game.

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Serious about security? Time to talk ISO 20000

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By EDWARD CARBUTT, executive director at Marval Africa

The looming Protection of Personal Information (PoPI) Act in South Africa and the introduction of the General Data Protection Regulation (GDPR) in the European Union (EU) have brought information security to the fore for many organisations. This in addition to the ISO 27001 standard that needs to be adhered to in order to assist the protection of information has caused organisations to scramble and ensure their information security measures are in line with regulatory requirements.

However, few businesses know or realise that if they are already ISO 20000 certified and follow Information Technology Infrastructure Library’s (ITIL) best practices they are effectively positioning themselves with other regulatory standards such as ISO 27001. In doing so, organisations are able to decrease the effort and time taken to adhere to the policies of this security standard.

ISO 20000, ITSM and ITIL – Where does ISO 27001 fit in?

ISO 20000 is the international standard for IT service management (ITSM) and reflects a business’s ability to adhere to best practice guidelines contained within the ITIL frameworks. 

ISO 20000 is process-based, it tackles many of the same topics as ISO 27001, such as incident management, problem management, change control and risk management. It’s therefore clear that if security forms part of ITSM’s outcomes, it should already be taken care of… So, why aren’t more businesses looking towards ISO 20000 to assist them in becoming ISO 27001 compliant?

The link to information security compliance

Information security management is a process that runs across the ITIL service life cycle interacting with all other processes in the framework. It is one of the key aspects of the ‘warranty of the service’, managed within the Service Level Agreement (SLA). The focus is ensuring that the quality of services produces the desired business value.

So, how are these standards different?

Even though ISO 20000 and ISO 27001 have many similarities and elements in common, there are still many differences. Organisations should take cognisance that ISO 20000 considers risk as one of the building elements of ITSM, but the standard is still service-based. Conversely, ISO 27001 is completely risk management-based and has risk management at its foundation whereas ISO 20000 encompasses much more

Why ISO 20000?

Organisations should ask themselves how they will derive value from ISO 20000. In Short, the ISO 20000 certification gives ITIL ‘teeth’. ITIL is not prescriptive, it is difficult to maintain momentum without adequate governance controls, however – ISO 20000 is.  ITIL does not insist on continual service improvement – ISO 20000 does. In addition, ITIL does not insist on evidence to prove quality and progress – ISO 20000 does.  ITIL is not being demanded by business – governance controls, auditability & agility are. This certification verifies an organisation’s ability to deliver ITSM within ITIL standards.

Ensuring ISO 20000 compliance provides peace of mind and shortens the journey to achieving other certifications, such as ISO 27001 compliance.

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