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New threats face m-banking

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Kaspersky’s latest security bulletin has revealed that for the first time mobile financial treats ranked among the top ten malicious programs designed to steal money.

The Kaspersky Security Bulletin Overall Statistics Report for 2015 highlighted a new trend: for the first time ever, mobile financial threats rank among the top ten malicious programmes designed to steal money. Two families of mobile banking Trojans – Faketoken and Marcher – were included in 2015’s top 10 banking Trojans. Another remarkable and alarming trend for the year is the rapid spread of ransomware. Kaspersky Lab detected this in 200 countries and territories in 2015 – including South Africa.

In fact, looking at the geography of banking malware attacks in 2015, South Africa ranked in the top 10 countries – at 09th position.

 Other main trends in cybercriminal activity in 2015 included:

·         Cybercriminals looking to minimise the risk of criminal prosecution switched from malware attacks to the aggressive distribution of adware. In 2015, adware accounted for 12 of the top 20 web-based threats. Advertising programmes were registered on 26.1% of user computers.

·         Kaspersky Lab also observed new techniques for masking exploits, shellcodes and payloads to make the detection of infections and analysis of malicious code more difficult. Specifically, cybercriminals used the Diffie-Hellman encryption protocol and concealed exploit packs in Flash objects.

·         Cybercriminals made active use of Tor anonymisation technology to hide command servers, and used Bitcoins for making transactions.

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Mobile financial threats mature:

In 2015 two families of mobile banking Trojans (Faketoken and Marcher) appeared in the rankings of the top 10 financial malware families. The malicious programmes belonging to the Marcher family steal payment details from Android devices: they track the launch of two apps after infecting a device – the mobile banking app of a European bank and Google Play. If the user starts the banking application or Google Play, Marcher displays a false window requesting credit card details which then go to fraudsters. Representatives of the Faketoken family work in partnership with computer Trojans: a user is manipulated to install an application on their smartphone, which is actually a Trojan that intercepts the one-time confirmation code (mTAN).

“In 2015, cybercriminals focused time and resources in developing malicious financial programmes for mobile devices. This is not surprising as millions of people worldwide now use their smartphone to pay for services and goods. Based on current trends, we can assume that in 2016, mobile banking malware will account for an even greater share,” – says Yury Namestnikov, Senior Security Researcher at Global Research and Analysis Team, Kaspersky Lab.

“Traditional” financial cybercrime hasn’t declined, however: in total, Kaspersky Lab solutions blocked almost two million (1,966,324) attempts to launch malware capable of stealing money via online banking on computers in 2015, an increase of 2.8% on 2014 (1,910,520).

ZeuS dethroned:

The numerous modifications of the most widely-used malware family, ZeuS, were dethroned by Dyre/Dyzap/Dyreza. Over 40% of those attacked by banking Trojans in 2015 were hit by Dyreza using an effective web injection method in order to steal data and access the online banking system.

The global nightmare that is ransomware:

In 2015, ransomware rapidly expanded its presence on new platforms. One in six (17%) ransomware attacks now involves an Android device, barely a year after the platform was first targeted. Kaspersky Lab’s experts identified two big ransomware trends during 2015. The first is that the total number of users attacked by encryption ransomware increased to almost 180K, up 48.3% compared to 2014. Secondly, in many cases, the encryptors are becoming multi-module and, in addition to encryption, include functionality designed to steal data from victim computers.

The geography of online attacks:

Kaspersky Lab’s statistics show that cybercriminals prefer to operate and use hosting services in different countries where the hosting market is well-developed: 80% of attack notifications blocked by antivirus components were received from online resources located in 10 countries. The top three countries where online resources were seeded with malware remained unchanged from the previous year: the USA (24.2%), Germany (13%), and the Netherlands (10.7%).

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Huawei goes ultra-premium

Porsche Design and Huawei have launched the Porsche Design Huawei Mate RS in South Africa exclusive to MTN and retailing for R 26 459.

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The Porsche Design Huawei Mate RS boasts features like the world’s first dual fingerprint design, including an in-screen fingerprint sensor, the world’s first Artificial Intelligence (AI) processor and Leica triple camera with 40MP image capture.

“After the overwhelming success of the Porsche Design Huawei Mate 10 Pro in South Africa, we now bring you our latest offering, a perfect blend of innovation in a smartphone and luxury design,” said Likun Zhao, Vice President of Huawei Consumer Business Group Southern Africa. “From three-point security feature including facial recognition, rear fingerprint scanner and the new innovative in-screen fingerprint to the Leica triple camera system. it culminates in an unprecedented experience for our customers.”

The device incorporates Porsche Design’s signature design language and Huawei’s breakthrough technology.  The phone has a 6” 2K curved OLED screen and symmetrical look, minimalist feel and 8-edged 3D curved glass body.

High performance is symbolised by the naming of the smartphone: the term “RS” in the world of Porsche motorsport stands for outstanding racing performance.

Huawei provided the following information on The Porsche Design Huawei Mate RS benefits and features :

·         The world’s first dual fingerprint scanner for enhanced convenience, allowing users to wake and unlock the device simply, thanks to an in-screen fingerprint sensor. Hover to wake the device, touch to unlock it

·         The winning combination of Leica triple camera with 40MP RGB sensor technology and exceptional photography powered by Master AI. This combination puts effortless, eye-catching photography at the fingertips of those looking to immortalise their favourite moments. Combined with 5 x hybrid zoom, and the world’s first AI image stabilisation on a smartphone camera ensures photography lovers can capture the best shots with exceptional clarity in almost any situation

·         The Porsche Design Huawei Mate RS is the first Huawei handset to allow quick wireless charging, making it even easier to keep the phone topped up and ready to go and, thanks to its long lasting battery, users will easily be powered through the busiest of days

·         An ‘intelligent’ smartphone, the powerful AI processor automatically tailors the performance of the phone according to how it is used – constantly learning, understanding and anticipating needs, it is the perfect personal assistant for the pocket

·         256GB of internal storage means those constantly on the go and constantly on their phone can be worry free

·         Dual SLS (super linear system) speakers with DOLBY ATMOS enable users to have a superior experience, with the best immersive surround sound and entertainment on the go

·         Splash, water and dust resistant, which means there is no need to worry about damaging the device in the rain or accidentally dropping it in water

Jan Becker, CEO Porsche Design Group, said: “Both Porsche Design and Huawei seek to imagine and develop products that stand for precision and perfection, intelligent functionality and highly sophisticated design. Our aim was to create an outstanding device that goes one step further. We believe we have reached this goal by taking our partnership to the next level.”

Porsche Design and Huawei have worked in tandem to develop a smartphone that fuses together the two brands’ DNA, wealth of experience in design and technology, industry-leading expertise and exceptional performance. Through the use of colour in the device’s body, software themes and accessories, the new handset is accentuated with Porsche Design’s distinguished aesthetic and purist, minimalist feel.

The Porsche Design Huawei Mate RS will be available to purchase exclusively from MTN at R 26 459.

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Cross-channel chat launched

Clickatell has launched a cross-channel live chat service, Touch Go, that transforms omni-channel customer care.

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It enables live chat across a company’s website as well as social platforms (Twitter and Facebook) and mobile apps, bringing customer care and engagement into a single business platform.

“Today’s consumers expect to engage with your brand on the digital channel of their choosing,” says Deon van Heerden, Clickatell Engage CEO and Group CFO. “They want to message your business and instantly have queries resolved, find the information and services they are looking for, without the need for a voice call. Clickatell’s Touch Go makes that happen with the right level of capabilities for businesses of all sizes.”

Businesses can start using Touch Go immediately, with a free Starter option. Touch Go requires no credit card for sign-up and is fully featured with a simple setup process. It offers customisable branding, a unified chat desk business application as well as reports and analytics.

As the business scales up its digital customer care, it can opt-in for the Touch Enterprise offering. Touch Enterprise is designed for scaling up customer care efforts through advanced capabilities including AI driven virtual agents, sentiment analysis, automated workflows, enterprise integrations and in-channel mini-applications.

“Customer care has become a defining factor for sustained business success ” says Nirmal Nair, Clickatell Engage EVP Product & Marketing. “In an ever-increasing mobile native world, customers often choose to interact digitally, but they also expect to be able to reach a human immediately, should they need. Monitoring multiple channels and providing immediate action becomes challenging with siloed deployments. Touch’s unified solution allows businesses of all sizes to provide the customer delight in a simple modular approach.”

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