Out of the ruins of the old iBurst, a new high-speed broadband network is about to be rolled out, with existing operators potentially joining its party, writes ARTHUR GOLDSTUCK.
It was one of the great train smashes of Internet services in South Africa. Now it may just give rise to one of the great success stories.
When iBurst launched in this country more than a decade ago, it promised to change the face of wireless broadband with a new kind of connectivity technology. However, a technology that was once revolutionary was eventually derailed, as its development ended.
Connection speed stalled, service levels declined, and growth fell off the cliff. As a result, it surprised some when the holding company for iBurst, Wireless Business Solutions (WBS), was bought by convergence technology company Multisource last year.
However, it was clear that it was being bought not for its 60 000-strong subscriber base, but for its license to use radio frequency spectrum in the 1,8GHz and 2,6GHz bands – ideal for high-speed mobile broadband. It was also clear that the ownership of WBS, chaired by FirstRand founder Paul Harris, was focused on opening up this potential goldmine.
This week, Multisource removed the invisibility cloak from its iBurst plans. Harris announced a multi-billion Rand investment in a new high-speed national data network using LTE-Advanced (LTE-A) technology.
Current versions of LTE are still regarded as a form of 3G, while LTE-A is regarded as the minimum to describe a network as 4G. Because of the failure of the regulator, Icasa, to allocate additional spectrum in these bands, other operators have to “refarm” spectrum from inappropriate bands to offer a half-baked version of 4G.
This means, in effect, that WBS is likely to become the first entirely 4G data network in South Africa. Its aggressive strategy is also likely to be enhanced by WBS’s roaming agreements with other mobile networks. In other words, an MTN or Vodacom could partner with WBS to get access to full 4G. That also means they could well dip into their own pockets to assist WBS in building out its network.
“Our initial focus is fixed-mobile (like LTE-A enabled WiFi routers) and we will target customers in geographies where we have our own kit and do not need to roam on other networks,” said Michael Jordaan, former First National Bank CEO and a key investor in WBS, in an interview this week. However, he pointed to a company statement that acknowledged: “Roaming is standard practice in the industry with most telcos roaming on each other’s networks.”
He would not be drawn on specifics, saying that roaming agreements were confidential commercial agreements between operators. However “where appropriate, WBS will enter such arrangements.”
“It will take time to roll out a nationwide network,” he said. “We hope to get to 10 000 sites over five years, but will start in high-density geographic areas like Joburg and Cape Town. It means that the initial target market will be fixed-mobile rather than smartphones, as that would require either a national network or a roaming agreement.”
According to Harris, the strategy was partly a response to South Africa’s need for investment in productive capacity to tackle its economic challenges: “Nothing can be gained by sitting on the sidelines. WBS’s investment is a manifestation of its confidence in South Africa and its desire to contribute.”
WBS is looking into the long-term future as well, saying that the network will be enabled to use 5G when the technology is rolled out internationally in the next 5 years, and “will place South Africa amongst the leaders in the field”.
The company says a limited number of sites are already in operation and existing WBS customers will be converted to the new network, migrating from an obsolete technology to one that is ahead of the rest of the market.
National rollout will commence in the next few months. According to a WBS statement, “Speed and performance will be comparable to fibre, with the advantages that it can be deployed without the cost of digging up suburban streets and time delay in eventually reaching all residential areas.
“Once the network is rolled out WBS will be able to offer mobile broadband on smartphones, tablets and other devices supporting the Internet of Things. In the foreseeable future the majority of voice calls will be carried on data networks, thereby effectively providing consumers with a combined data and voice offering.”
WBS says it has the advantage of not having to invest in legacy networks such as 2G and 3G, and will consequently deploy cutting edge technology referred to as LTE-A PRO or 4.5G. The new network will be deployed on some of WBS’s own 400 sites and sites leased from tower companies and other telecommunications providers.
Jordaan also fired a warning shot at existing operators’ dogged emphasis on traditional voice and their inability to embrace the Over-The-Top apps like WhatsApp and Facebook Messenger.
“We think that voice is fast becoming just another data-enabled app and we are not planning on offering traditional voice; rather VoLTE (voice over LTE), VoIP, WhatsApp, Skype. In essence, we are a competitor to fibre and ADSL.”
Now download a bank account
Absa has introduced an end-to-end account opening for new customers, through the Absa Banking App, which can be downloaded from the Android and Apple app stores. This follows the launch of the world first ChatBanking on WhatsApp service.
This “download your account” feature enables new customers to Absa, to open a Cheque account, order their card and start transacting on the Absa Banking App, all within minutes, from anywhere and at any time, by downloading it from the App stores.
“Overall, this new capability is not only expected to enhance the customer’s digital experience, but we expect to leverage this in our branches, bringing digital experiences to the branch environment and making it easier for our customers to join and bank with us regardless of where they may be,” says Aupa Monyatsi, Managing Executive for Virtual Channels at Absa Retail & Business Banking.
“With this innovation comes the need to ensure that the security of our customers is at the heart of our digital experience, this is why the digital onboarding experience for this feature includes a high-quality facial matching check with the Department of Home Affairs to verify the customer’s identity, ensuring that we have the most up to date information of our clients. Security is supremely important for us.”
The new version of the Absa Banking App is now available in the Apple and Android App stores, and anyone with a South African ID can become an Absa customer, by following these simple steps:
- Download the Absa App
- Choose the account you would like to open
- Tell us who you are
- To keep you safe, we will verify your cell phone number
- Take a selfie, and we will do facial matching with the Department of Home Affairs to confirm you are who you say you are
- Tell us where you live
- Let us know what you do for a living and your income
- Click Apply.
How we use phones to avoid human contact
A recent study by Kaspersky Lab has found that 75% of people pick up their connected device to avoid conversing with another human being.
Connected devices are becoming essential to keeping people in contact with each other, but for many they are also a much-needed comfort blanket in a variety of social situations when they do not want to interact with others. A recent survey from Kaspersky Lab has confirmed this trend in behaviour after three-quarters of people (75%) admitted they use a device to pretend to be busy when they don’t want to talk to someone else, showing the importance of keeping connected devices protected under all circumstances.
Imagine you’ve arrived at a bar and you’re waiting for your date. The bar is busy, and people are chatting all around you. What do you do now? Strike up a conversation with someone you don’t know? Grab your phone from your pocket or handbag until your date arrives to keep yourself busy? Why talk to humans or even make eye-contact with someone else when you can stare at your connected device instead?
The truth is, our use of devices is making it much easier to avoid small talk or even be polite to those around us, and new Kaspersky Lab research has found that 72% of people use one when they do not know what to do in a social situation. They are also the ‘go-to’ distraction for people even when they aren’t trying to look busy or avoid someone’s eye. 46% of people admit to using a device just to kill time every day and 44% use it as a daily distraction.
In addition to just being a distraction, devices are also a lifeline to those who would rather not talk directly to another person in day-to-day situations, to complete essential tasks. In fact, nearly a third (31%) of people would prefer to carry out tasks such as ordering a taxi or finding directions to where they need to go via a website and an app, because they find it an easier experience than speaking with another person.
Whether they are helping us avoid direct contact or filling a void in our daily lives, our constant reliance on devices has become a cause for panic when they become unusable. A third (34%) of people worry that they will not be able to entertain themselves if they cannot access a connected device. 12% are even concerned that they won’t be able to pretend to be busy if their device is out of action.
Dmitry Aleshin, VP for Product Marketing, Kaspersky Lab said, “The reliance on connected devices is impacting us in more ways than we could have ever expected. There is no doubt that being connected gives us the freedom to make modern life easier, but devices are also vital to help people get through different and difficult social situations. No matter what your ‘connection crutch’ is, it is essential to make sure your device is online and available when you need it most.”
To ensure your device lifeline is always there and in top health – no matter what the reason or situation – Kaspersky Security Cloud keeps your connection safe and secure:
· I want to use my device while waiting for a friend – is it secure to access the bar’s Wi-Fi?
With Kaspersky Security Cloud, devices are protected against network threats, even if the user needs to use insecure public Wi-Fi hotspots. This is done through transferring data via an encrypted channel to ensure personal data safety, so users’ devices are protected on any connection.
· Oh no! I’m bored but my phone’s battery is getting low – what am I going to do?
Users can track their battery level thanks to a countdown of how many minutes are left until their device shuts down in the Kaspersky Security Cloud interface. There is also a wide-range of portable power supplies available to keep device batteries charged while on-the-go.
· I’ve lost my phone! How will I keep myself entertained now?
Should the unthinkable happen and you lose or have your phone stolen, Kaspersky Security Cloud can track and protect your device from data breaches, for complete peace of mind. Remote lock and locate features ensure your device remains secure until you are reunited.