In the past, Mobile World Congress was associated with new smartphones and tablets. But this year, the dominant themes were technologies providing the basis for the next generation of mobile devices, writes NADIA GONZALEZ, Africa VP Mobile Solutions & IoT at Gemalto.
Barcelona was the scene of another festival of technology, as the world’s most influential companies, journalists and engineers travelled to Mobile World Congress (MWC). MWC tends to be associated with new handset launches, but this year’s show was about more than just devices. There were indeed notable mobile handset stories, with some iconic brands making stunning comebacks, defying beliefs they had been consigned to history. The dominant themes, however, were technologies providing the basis for the next generation of mobile devices, namely 5G and the Internet of Things (IoT).
The year of the comeback
If you’d told someone a year ago that Nokia and BlackBerry handsets would be making a comeback, they might not have believed you. The former, once the world’s largest phone manufacturer, gave up trying to compete with Apple, Google and Samsung in 2014 to focus on networking, while the latter has rebranded itself as a cybersecurity company. However, at MWC this year HMD Global, which now owns the rights to make Nokia branded phones, released an updated version of the legendary Nokia 3310. BlackBerry, meanwhile, displayed its new Android smartphone.
With Samsung choosing not to reveal a new phone handset, and Apple and Google not making big announcements, the comeback kids stole the headlines. The question is, will the handsets sell?
Connected cars to hit the mainstream
We’ve got bad news for budding Formula One drivers; MWC17 demonstrated how drivers are going to be far less important to the functioning of a car, as the IoT and Artificial Intelligence (AI) takes over. One of our favourite innovations was the world’s first driverless supercar, capable of reaching speeds of up to 200mph. Manufactured by Robocar, the vehicle works through a combination of sensors and powerful cameras. The car’s operation is guided by algorithms, which means computer experts may decide the races of the future rather than the likes of Lewis Hamilton.
As the technology and new business models behind connected cars evolve, the Automotive Industry is transforming into what is called New Mobility. One of the big themes here is linking connected cars with the digital life of the driver or passenger, making them fully personalized. One notable development is the Virtual Car Key (VCK), a first example where the key, as part of a digital Car ID, will need to be securely stored on the end user mobile device. Opening a car and starting the engine is a crucial element of any comprehensive mobility app, and we’re likely to see many more developments in this area over the year ahead.
AI at MWC wasn’t limited to cars, with the technology appearing in many other areas. Future handsets from many manufacturers promise more advanced versions of virtual assistants like Siri and Cortana, which will learn from their user’s habits. Elsewhere O2 announced it would be turning to AI to manage customer service, speeding up processes and cutting costs. Similarly, Samsung announced it would be using an AI bot to train retail staff in managing customer queries. Clearly, organisations are recognising AI’s ability to not only improve the user experience, but also streamline operations and enhance the customer journey.
The potential of 5G and smart cities
5G represents the next generation of telecoms standards, ushering in a new era of connectivity and smart infrastructures. While we’re still some way off the technology being widely available, at MWC we saw many announcements about IoT-optimized machine-type communication and LTE Cat NB-IoT networks, technologies which are paving the way to 5G.
One area in which 5G will play an ever-important role is Smart City technology, which can be used to improve efficiency and benefit the environment. With billions of embedded sensors, governments and companies will be able to better monitor carbon emissions and track pollution levels. At the show, AT&T and GE announced a partnership to deliver environmentally-friendly IoT technology to cities across North and Central America. Intelligent sensor nodes will power a new generation of street lighting which will be fully integrated within light poles, allowing city governments to use existing poles and equip them with energy-efficient LED lighting.
We took this a step further with a demonstration of a smart city lighting and Electric Vehicle charging solution which uses smart sensors to transform street lights into intelligent platforms. Lights can be dimmed on demand depending on need, saving 50-80% in energy consumption, but they can also be used to alert and direct drivers and pedestrians to free parking spaces or charging stations. 5G technology based on the same principles can be applied to traffic, parking, and waste, enhancing city governance, and making it more environmentally-friendly.
Of course, for the smart city to work, the underlying infrastructure needs to be intelligent and secure. To enable a functioning street lighting system, for instance, there needs to be a secure connection between the lamps and a central control system. It is a complex process, with the potential for an undetected weakness in one part potentially compromising security for the entire system. Those building critical infrastructure and solutions for smart cities need to think very carefully and holistically about the networks and systems they are connecting, whether it’s car park, traffic or waste management projects they’re looking after.
To conclude, it’s clear MWC17 wasn’t just about mobile handsets. While product announcements from Nokia and BlackBerry were the key focus for some, this year’s conference should be interpreted as one dominated by the IoT connectivity solutions of the future; 5G, smart cities and connected transport. With the show over for another year, governments and other key stakeholders will need to keep collaborating on the best ways to connect, secure and monetize their IoT strategies to find success in the years ahead.
IoT at starting gate
South Africa is already past the Internet of Things (IoT) hype cycle and well into the mainstream, writes MARK WALKER, associate vice president of Sub-Saharan Africa at International Data Corporation (IDC).
Projects and pilots are already becoming a commercial reality, tying neatly into the 2017 IDC prediction that 2018 would be the year when the local market took IoT mainstream. Over the next 12-18 months, it is anticipated that IoT implementations will continue to rise in both scope and popularity. Already 23% are in full deployment with 39% in the pilot phase. The value of IoT has been systematically proven and yet its reputation remains tenuous – more than 5% of companies are reluctant to put their money where the trend is – thanks to the shifting sands of IoT perception and success rate.
There are several reasons behind why IoT implementations are failing. The biggest is that organisations don’t know where to start. They know that IoT is something they can harness today and that it can be used to shift outdated modalities and operations. They are aware of the benefits and the case studies. What they don’t know is how to apply this knowledge to their own journey so their IoT story isn’t one of overbearing complexity and rising costs.
Another stumbling block is perception. Yes, there is the futuristic potential with the talking fridge and intelligent desk, but this is not where the real value lies. Organisations are overlooking the challenges that can be solved by realistic IoT, the banal and the boring solutions that leverage systems to deliver on business priorities. IoT’s potential sits within its ability to get the best out of assets and production efficiencies, solving problems in automation, security, and environment.
In addition to this, there is a lack of clarity around return on investment, uncertainty around the benefits, a lack of executive leadership, and concerns around security and the complexities of regulation. Because IoT is an emerging technology there remains a limited awareness of the true extent of its value proposition and yet 66% of organisations are confident that this value exists.
This percentage poses both a problem and opportunity. On one hand, it showcases the local shift in thinking towards IoT as a technology worth investing into. On the other hand, many companies are seeing the competition invest and leaping blindly in the wrong direction. Stop. IoT is not the same for every business.
It is essential that every company makes its own case for IoT based on its needs and outcomes. Does agriculture have the same challenges as mining? Does one mining company have the same challenges as another? The answer is no. Organisations that want their IoT investment to succeed must reject the idea that they can pick up where another has left off. IoT must be relevant to the business outcome that it needs to achieve. While some use cases may apply to most industries based on specific circumstances, there are different realities and priorities that will demand a different approach and starting point.
Ask – what is the business problem right now and how can technology be leveraged to resolve it?
In the agriculture space, there is a need to improve crop yields and livestock management, improve farm productivity and implement environmental monitoring. In the construction and mining industry, safety and emergency response are a priority alongside workforce and production management. Education shifts the lens towards improving delivery and quality of education, access to advanced learning methods and reducing the costs of learning. Smart cities want to improve traffic and efficiently deliver public services and healthcare is focusing on wellness, reducing hospital admissions and the security of assets and inventory management.
The technology and solutions selected must speak to these specific challenges.
If there are no insights used to create an IoT solution, it’s the equivalent of having the fastest Ferrari on Rivonia Road in peak traffic. It makes a fantastic noise, but it isn’t going to move any faster than the broken-down sedan in the next lane. Everyone will be impressed with the Ferrari, but the amount of power and the size of the investment mean nothing. It’s in the wrong place.
What differentiates the IoT successes is how a company leverages data to deliver meaningful value-added predictions and actions for personalised efficiencies, convenience, and improved industry processes. To move forward the organisation needs to focus on the business outcomes and not just the technology. They need to localise and adapt by applying context to the problem that’s being solved and explore innovation through partnerships and experimentation.
ERP underpins food tracking
The food traceability market is expected to reach almost $20 billion by 2022 as increased consumer awareness, strict governance requirements, and advances in technology are resulting in growing standardisation of the segment, says STUART SCANLON, managing director of epic ERP
Just like any data-driven environment, one of the biggest enablers of this is integrated enterprise resource planning (ERP) solutions.
As the name suggests, traceability is the ability to track something through all stages of production, processing, and distribution. When it comes to the food industry, traceability must also enable stakeholders to identify the source of all food inputs that can include anything from raw materials, additives, ingredients, and packaging.
Considering the wealth of data that all these facets generate, it is hardly surprising that systems and processes need to be put in place to manage, analyse, and provide actionable insights. With traceability enabling corrective measures to be taken (think product recalls), having an efficient system is often the difference between life or death when it comes to public health risks.
Sceptics argue that traceability simply requires an extensive data warehouse to be done correctly, the reality is quite different. Yes, there are standard data records to be managed, but the real value lies in how all these components are tied together.
ERP provides the digital glue to enable this. With each stakeholder audience requiring different aspects of traceability (and compliance), it is essential for the producer, distributor, and every other organisation in the supply chain, to manage this effectively in a standardised manner.
With so many different companies involved in the food cycle, many using their own, proprietary systems, just consider the complexity of trying to manage traceability. Organisations must not only contend with local challenges, but global ones as well as the import and export of food are big business drivers.
So, even though traceability is vital to keep track of everything in this complex cycle, it is also imperative to monitor the ingredients and factories where items are produced. Having expansive solutions that must track the entire process from ‘cradle to grave’ is an imperative. Not only is this vital from a safety perspective, but from cost and reputational management aspects as well. Just think of the recent listeriosis issue in South Africa and the impact it has had on all parties in that supply chain.
Thanks to the increasing digital transformation efforts by companies in the food industry, traceability becomes a more effective process. It is no longer a case of using on-premise solutions that can be compromised but having hosted ones that provide more effective fail-safes.
In a market segment that requires strict compliance and regulatory requirements to be met, cloud-based solutions can provide everyone in the supply chain with a more secure (and tamper-resistant) solution than many of the legacy approaches of old.
This is not to say ERP requires the one or the other. Instead, there needs to be a transition provided between the two scenarios that empowers those in the food supply chain to maximise the insights (and benefits) derived from traceability.
Now, more than ever, traceability is a business priority. Having the correct foundation through effective ERP is essential if a business can manage its growth and meet legislative requirements into the future.