Four key technologies could steal the show at Mobile World Congress, writes REMI DE FOUCHIER, mobile solutions specialist at Gemalto.
We’re at Mobile World Congress (MWC) to hear about cutting edge developments across the increasingly complex and diverse mobile landscape. The theme of this year’s show is The Next Element, so here are the four biggest next elements we’re expecting to see:
- Stronger commitments on 5G
We all know that 5G is on its way. Many organisations are working hard to bring the technology to the masses, with the UK Chancellor, Philip Hammond, committing £740m to its development in the UK last November. While over in the US, AT&T and Verizon have begun trials. But as yet no firm promises regarding full-scale commercial launch have been made by anyone.
We’re expecting this to change at the show, with operators making stronger commitments that truly fulfil the entire promise of 5G. This means a revolutionised network that offers ubiquitous connectivity and network slicing – which allows operators to spin up autonomous, customised, isolated networks on demand for their business partners – not simply further discussion about testing new radio technology, which is just an evolution.
As part of this, we hope to see greater elaboration of use-cases for 5G beyond consumers’ smartphones and enhanced mobile broadband use cases. The improved reliability and ultra low-latency that 5G provides will have a huge impact on a big number of industries and governments and MWC should provide the forum to further the conversation. Security and standardisation will both be critical parts of this discussion, for the market to realize its business potential.
We’ll also see many more structuring partnerships being announced between device manufacturers, IoT players, infrastructure providers, systems integrators and cloud providers as the IoT ecosystem continues to develop with the promise of 5G and the flexibility introduced by this revolutionised, virtualised, sliced network core.
- Consumerisation of biometrics
Last year saw MasterCard introduce “selfie” payments, marking a shift in both corporate and consumer trust in biometrics. We believe that the forthcoming year, starting with some big announcements from payment and hardware organisations at MWC 2017, will see wider consumerisation of biometric solutions. Smartphones will ship with several sources of biometrics, including heart beat detection, iris scanning and veins network mapping. OLED display makers will announce on-screen fingerprint readers as the desire for bezel-free displays on smartphones grows.
And of course, along with the hardware developments, so too must standards follow. We expect FIDO to announce standards, or at least a roadmap for standards, for biometrics on Android devices. It will be interesting to see how easy OEMs make it for developers to access all of these APIs, so that third-party apps can use them without compromising security.
- Network-proof connected cars
In recent years MWC has become a showcase for connected car technology and mobility applications, too. Last year’s event was the launch pad for Qualcomm and Mercedes-Benz’ self-driving car, and revenues from the sector are predicted to quadruple in the run up 2020. Both, the technology and new business models are evolving and are transforming the Automotive Industry into what is called New Mobility.
The big theme on New Mobility is to link connected cars with the digital life of the driver or passenger. Car IDs to be linked with the digital IDs of the end user. The Virtual Car Key (VCK) is a first example where the key as part of a digital Car ID will need to be securely stored on the end user mobile device. Opening a car and starting the engine is a crucial element of any comprehensive mobility app.
This year’s MWC is where we’ll start to see applications that will offer and end2end management of the end user ID and its storage into connected car. We will see concepts of further elements of the end user’s ID such as his very personal data plan that can be seamlessly used for infotainment applications in the vehicle. Secured and aimed for providing great user experience.
- Improved on-demand connectivity
The IoT ecosystem requires devices – whether for consumers or for industry – to be able to access connectivity on demand. eSIM and Remote SIM Provisioning will be the key to connecting to the cellular network the surge in consumer devices (think fitness trackers, personal drones, VR headsets, smart watches etc), but will also play a key role in enabling the Industrial IoT. For example, imagine a rent-a-car company that wants to switch the connectivity service provider of its entire fleet in one go.
However, this requires interoperability and common standards across devices. Huge progresses have been made in the past months for industrial IoT with multi players testing done by GSMA. Our products and solutions successfully completed these testing demonstrating the strength and depth of our commitment to the development of the M2M and IoT markets.
How to rob a bank in the 21st century
In the early 1980s, South Africans were gripped by tales of the most infamous bank robbery gangs the country had ever known: The Stander Gang. The gang would boldly walk into banks, brandishing weapons, demand cash and simply disappear. These days, a criminal doesn’t even have to be in the same country as the bank he or she intends to rob. Cyber criminals are quite capable of emptying bank accounts without even stepping out of their own homes.
As we become more and more aware of cybersecurity and the breaches that can occur, we’ve become more vigilant. Criminals, however, are still going to follow the money and even though security may be beefed up in many organisations, hackers are going to go for the weakest links. This makes it quintessential for consumers and enterprises to stay one step ahead of the game.
“Not only do these cyber bank criminals get away with the cash, they also end up damaging an organisation’s reputation and the integrity of its infrastructure,” says Indi Siriniwasa, Vice President of Trend Micro, Sub-Saharan Africa. “And sometimes, these breaches mean they get away with more than just cash – they can make off with data and personal information as well.”
Because the cyber criminals operate outside bricks and mortar, going for the cash register or robbing the customers is not where their misdeeds end. Bank employees – from the tellers to the CEO – are all fair game.
But how do they do it? Taking money out of an account is not the only way to steal money. Cyber criminals can zero in on the bank’s infrastructure, or hack into payment systems and even payment documents. Part of a successful operation for them may also include hacking into telecommunications to gain access to one-time pins or mobile networks.
“It’s not just about hacking,” says Siriniwasa.. “It’s also about the hackers trying to get an ‘inside man’ in the bank who could help them or even using a person’s personal details to get a new SIM so that they can have access to OTPs. Of course, they also use the tried and tested method of phishing which continues to be exceptionally effective – despite the education in the market to thwart it.”
The amounts of malware and available attacks to gain access to bank funds is strikingly vast and varies from using web injection script, social engineering and even targeting internal networks as well as points of sale systems. If there is an internet connection and a system you can be assured that there is a cybercriminal trying to crack it. The impact on the bank itself is also massive, with reputations left in tatters and customers moving their business elsewhere.
“We see that cyber criminals use multi-faceted attacks,” says Siriniwasa. “This means that we need to come at security from multiple angles as well. Every single layer of an organisation’s online perimeter need to be secured. Threat isolation is exceptionally important and having security with intrusion protection is vital. Again, vigilance on the part of staff and customers also goes a long way to preventing attacks. These criminals might not carry guns like Andre Stander and his gang, but they are just as dangerous – in fact – probably more so.”
Beaten by big data? AI is the answer
by ZAKES SOCIKWA, cloud big data and analytics lead at Oracle
In 2019, it’sestimated we’ll generate more data than we did in the previous 5,000 years. Data is fast becoming the most valuable asset of any modern organisation, and while most have access to their internal data, they continue to experience challenges in deriving maximum value through being able to effectively monetise the information that they hold.
The foundation of any analytics or Business Intelligence (BI) reporting capability is an efficient data collection system that ensures events/transactions are properly recorded, captured, processed and stored. Some of this information on its own might not provide any valuable insights, but if it is analysed together with other sources might yield interesting patterns.
Big data opens up possibilities of enhancing internal sources with unstructured data and information from Internet of Things (IoT) devices. Furthermore, as we move to a digital age, more businesses are implementing customer experience solutions and there is a growing need for them to improve their service and personalise customer engagements.
The digital behaviour of customers, such as social media postings and the networks or platforms they engage with, further provides valuable information for data collection. Information gathering methods are being expanded to accommodate all types and formats of data, including images, videos, and more.
In the past, BI and Data Mining were left to highly technical and analytical individuals, but the introduction of data visualisation tools is democratising the analytics world. However, business users and report consumers often do not have a clear understanding of what they need or what is possible.
AI now embedded into day to day applications
To this end, artificial intelligence (AI) is finishing what business intelligence started. By gathering, contextualising, understanding, and acting on huge quantities of data, AI has given rise to a new breed of applications – one that’s continuously improving and adapting to the conditions around it. The more data that is available for the analysis, the better is the quality of the outcomes or predictions.
In addition, AI changes the productivity equation for many jobs by automating activities and adapting current jobs to solve more complex and time-consuming problems, from recruiters being able to source better candidates faster to financial analysts eliminating manual error-prone reporting.
This type of automation will not replace all jobs but will invent new ones. This enables businesses to reduce the time to complete tasks and the costs of maintenance, and will lead to the creation of higher-value jobs and new engagement models. Oracle predicts that by 2025, the productivity gains delivered by AI, emerging technologies, and augmented experiences could double compared to today’s operations.
According to the IDC, worldwide revenues for big data and business analytics (BDA) solutions was expected to total $166 billion in 2018, and forecast to reach $260 billion in 2022, with a compound annual growth rate of 11.9% over the 2017-2022 forecast period. It adds that two of the fastest growing BDA technology categories will be Cognitive/AI Software Platforms (36.5% CAGR) and Non-relational Analytic Data Stores (30.3% CAGR)¹.
Informed decisions, now and in the future
As new layers of technology are introduced and more complex data sources are added to the ecosystem, the need for a tightly integrated technology stack becomes a challenge. It is advisable to choose your technology components very carefully and always have the end state in mind.
More development on emerging technologies such as blockchain, AI, IoT, virtual reality and others will probably be available on cloud first before coming on premise. For those organisations that are adopting public cloud, there are opportunities to consume the benefits of public cloud and drive down costs of doing business.
While the introduction of public cloud is posing a challenge on data sovereignty and other regulations, technology providers such as Oracle have developed a ‘Cloud at Customer’ model that provides the full benefits of public cloud – but located on premise, within an organisation’s own data centre.
The best organisations will innovate and optimise faster than the rest. Best decisions must be made around choice of technology, business processes, integration and architectures that are fit for business. In the information marketplace, speed and informed decision making will be key differentiators amongst competitors.
¹ IDC Press Release, Revenues for Big Data and Business Analytics Solutions Forecast to Reach $260 Billion in 2022, Led by the Banking and Manufacturing Industries, According to IDC, 15 August 2018