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More threats to Android and iOS

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A recent report has shown that cyber criminals are continuing to leverage security flaws in Android and iOS, meaning that manufacturers and carriers need a more integrated set of security strategies to keep their consumers’ phones safe from malware and the like.

Cyber-criminals continue to leverage the gaps in the security of Android and iOS operating systems to target mobile device users, regardless of platform, which is causing an increase in the already exponential growth of mobile malware.

According to the Trend Micro Q3 Security Roundup Report, Mediaserver vulnerabilities that were found in Android signalled that Google, manufacturers and carriers need a more integrated set of security strategies. Attackers also continue to find alternate means of breaking through iOS security walls. In the past quarter, modified versions of app-creation tools like Xcode and Unity made it clear that Apple’s walled garden approach to security can no longer spare iOS from attacks.

“Google has released a report that says less than 1% of apps found in the Google Play Store are potentially harmful,” says Darryn O’Brien, country manager at Trend Micro Southern Africa. “However, that doesn’t mean that users aren’t at risk. Android’s latest worry is Mediaserver, which handles all media related tasks and recently became and is likely to remain an active attack target. We have seen attackers exploit at least five vulnerabilities in the service in just this last quarter.”

“We found a bug in Mediaserver that could leave Android phones silent and users unable to send texts or make calls. As of July 2015, reports stated that over half of Android devices were vulnerable to this flaw. The Stagefright vulnerability, gave attackers the power to install malware on affected devices by distributing malicious MMSs which reportedly put 94.1% of Android devices at risk by July 2015,” says O’Brien.

Another vulnerability found in Mediaserver was capable of causing devices to endlessly reboot and allowed attackers to remotely run arbitrary code, to which 89% of Android devices were susceptible at the time. O’Brien adds that the fifth vulnerability known as CVE-2015-3842, allowed remote code execution in Mediaserver’s AudioEffect component and was seen in the landscape in August this year.

“The discovery of these Android vulnerabilities prompted Google to implement regular security updates for the platform, so that was positive. However, the platform’s current state of fragmentation may affect some users as security patches might not make their way to all devices unless there’s support from manufacturers and carriers,” says O’Brien.

Apple’s walled garden approach has given it a reputation as a safer choice when it comes to mobile devices as it meant stricter app-posting policies and thus more secure apps. But according to the Q3 Security Roundup, this belief was dispelled in the last quarter when several iOS applications on the App Store and third-party stores where infected with a piece of code called “XcodeGhost”. Through these malicious apps, cybercriminals could execute fraud, phishing and even data theft.

“A scary vulnerability in iOS in the past quarter was Quicksand, which was capable of leaking data sent to and from mobile-device-management (MDM) enabled users, and that put not only personal data but corporate data at risk. The operating system’s AirDrop feature also featured in the exploit landscape and was even able to reach users whose devices weren’t configured to accept files sent through AirDrop.”

According to the report, the technology giant was swift in addressing the issues and removed infected applications from its App Store. However, Trend Micro believes that there are bound to be increasing iOS threats in the future as the mobile user base continues to expand.

“Cybercriminals will make it their mission to find more ways around Apple’s strict policies and walled garden. Cross-platform threats that put not only individuals but also businesses at risk, can also be expected to continue,” says O’Brien.

“Mobile devices are a gold mine for cybercriminals and they will continue to be targeted. Mobile malware will grow and it’s important that local mobile users are aware that they aren’t safe from these types of threats just because South Africa may not be a main target. Having sufficient security on all your mobile devices is essential to the safety of your own data, and now, even the data of your workplace.”

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Online retail gets real

After decades of experience in selling online, retailers still seek out the secret of reaching the digital consumer, writes ARTHUR GOLDSTUCK.

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It’s been 23 years since the first pizza and the first bunch of flowers was sold online. One would think, after all this time, that retailers would know exactly what works, and exactly how the digital consumer thinks.

Yet, in shopping-mad South Africa, only 4% of adults regularly shop online. One could blame high data costs, low levels of tech-savviness, or lack of trust. However, that doesn’t explain why a population where more than a quarter of people have a debit or credit card and almost 40% of people use the Internet is staying away.

The new Online Retail in South Africa 2019 study, conducted by World Wide Worx with the support of Visa and Platinum Seed, reveals that growth is in fact healthy, but is still coming off a low base. This year, the total sale of retail products online is expected to pass the R14-billion mark, making up 1.4% of total retail.

This figure represents 25% growth over 2017, and comes after the same rate of growth was seen in 2017. At this rate, it is clear that online retail is going mainstream, driven by aggressive marketing, and new shopping channels like mobile shopping. 

But it is equally clear that not all retailers are getting it right. According to the study, the unwillingness of business to reinvest revenue in developing their online presence is one of the main barriers to long-term success. Only one in five companies surveyed invested more than 20% of their online turnover back into their online store. Over half invested less than 10% back.

On the surface, the industry looks healthy, as a surprisingly high 71% of online retailers surveyed say they are profitable. But this brings to mind the early days of Amazon.com, in 1996, when founder Jeff Bezos was asked when it would become profitable.

He declared that it would not be profitable for at least another five years. And if it did, he said, it would be in big trouble. He meant that it was so important for long-term sustainability that Amazon reinvest all its revenues in customer systems, that it could not afford to look for short-term profits.

According to the South African study, the single most critical factor in the success of online retail activities is customer service. A vast majority, 98% of respondents, regarded it as important. This positions customer service as the very heart of online retail. For Amazon, investment back into systems that would streamline customer service became the key to the world’s digital wallets.

In South Africa online still make up a small proportion of overall retail, but for the first time we see the promise of a broader range of businesses in terms of category, size, turnover and employee numbers. This is a sign that our local market is beginning to mature. 

Clothing and apparel is the fastest growing sector, but is also the sector with the highest turnover of businesses. It illustrates the dangers of a low barrier to entry: the survival rate of online stores in this sector is probably directly opposite to the ease of setting up an online apparel store.

A fast-growing category that was fairly low on the agenda in the past, alcohol, tobacco and vaping, has benefited from the increased online supply of vapes, juices and accessories. It also suggests that smoking bans, and the change in the legal status of marijuana during the survey, may have boosted demand. 

In the coming weeks, we can expect online retail to fall under the spotlight as never before. Black Friday, a shopping tradition imported “wholesale” from the United States, is expected to become the biggest online shopping day of the year in South Africa, as it is in the USA.

Initially, it was just a gimmick in South Africa, attempting to cash in on what was a purely American tradition of insane sales on the Friday after Thanksgiving Day, which occurs on the third Thursday of November every year. It is followed by Cyber Monday, making the entire weekend one of major promotions and great bargains.

It has grown every year in South Africa since its first introduction about six years ago, and last year it broke into the mainstream, with numerous high profile retailers embracing it, and many consumers experiencing it for the first time. 

It is now positioned as the prime bargain day of the year for consumers, and many wait in anticipation for it, as they do in the USA. Along with Cyber Monday, it provides an excuse for retailers to go all out in their marketing, and for consumers to storm the display shelves or web pages. South African shoppers, clearly, are easily enticed by bargains.

Word of mouth around Black Friday has also grown massively in the past two years, driven by both media and shoppers who have found ridiculous bargains. As news spreads that the most ridiculous of the bargains are to be had online, even those who were reticent of digital shopping will be tempted to convert.

The Online Retail in SA 2019 report has shown over the years that, as people become more experienced in using the Internet, their propensity to shop online increases. This is part of the World Wide Worx model known as the Digital Participation Curve. The key missing factor in the Curve is that most retailers do not know how to convert that propensity into actual online shopping behaviour. Black Friday will be one of the keys to conversion.

Carry on reading to find out about the online retailers of the year.

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Reliable satellite Internet?

MzansiSat, a satellite-Internet business, aims to beam Internet connections to places in South Africa which don’t have access to cabled and mobile network infrastructure, writes BRYAN TURNER.

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Stellenbosch-based MzansiSat promises to provide cheap wholesale Internet to Internet Service Providers for as little as R25 per Gigabyte. Providers who offer more expensive Internet services could benefit greatly from partnering with MzansiSat, says the company. 

“Using MzansiSat, we hope that we can carry over cost-savings benefits to the consumer,” says Victor Stephanopoli, MzansiSat chief operating officer.

The company, which has been spun off from StellSat, has been looking to increase its investor portfolio while it waits for spectrum approval. The additional investment will allow MzansiSat’s satellite to operate in more regions across Africa.

The MzansiSat satellite is being built by Thales Alenia Space, a French company which is also acting as technical partner to MzansiSat. In addition to building the satellite, Thales Alenia Space will also be assisting MzansiSat in coordinating the launch. The company intends to launch the satellite into the 56°E orbital slot in a geostationary orbit, which enables communication almost anywhere in Africa. The launch is expected to happen in 2022. 

The satellite will have 76 transponders, 48 of which will be Ku-band and 28 C-band. Ku-band is all about high-speed performance, while C-band deals with weather-resistance. The design intention is for customers of MzansiSat to choose between very cheap, reliable data and very fast, power-efficient data. 

C-band is an older technology, which makes bandwidth cheaper and almost never affected by rain but requires bigger dishes and slower bandwidth compared to Ku-band connections. On the other hand, Ku-band is faster, experiences less microwave interference, and requires less power to run – but is less reliable with bad weather conditions.

MzansiSat’s potential military applications are significant, due to the nature of the military being mobile and possibly in remote areas without connectivity.  Connectivity everywhere would be potentially be life-saving.

Consumers in remote areas will benefit, even though satellite is higher in latency than fibre and LTE connections. While this level of latency is high (a fifth of a second in theory), satellite connections are still adequate for browsing the Internet and watching online content. 

The Internet of Things (IoT) may see the benefits of satellite Internet before consumers do. The applications of IoT in agriculture are vast, from hydration sensors to soil nutrient testers, and can be realised with an Internet connection which is available in a remote area.

Stephanopoli says that e-learning in remote areas can also benefit from MzansiSat’s presence, as many school resources are becoming readily available online. 

“Through our network, the learning experience can be beamed into classrooms across the country to substitute or complement local resources within the South African schooling system.”

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