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Mobility demands more storage

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The evolution of mobile devices means that employees are able to work anywhere they want. However, this has led to the need for suitable storage solutions, additional capacity and adequate backup and protection, writes ANAMIKA BUDREE.

The evolution and proliferation of a vast array of mobile devices has resulted in the ‘mobile warrior’ becoming the stalwart of many businesses. From large multinationals with branch offices in multiple regions, to local entrepreneurs with their own business who visit their clients personally, the ability to work on the go has dramatically changed the business world. Thanks to compact and efficient devices like laptop, smartphones and tablets, these ‘mobile warriors’ are empowered to work from any location, at any time. In addition, always-on connectivity has created a new brand of consumer who is always online at the touch of a button, with access to a world of information at their fingertips. The mobility megatrend, while it offers numerous benefits, has highlighted the need for suitable storage solutions, both for additional capacity and for adequate data backup and protection.

One of the biggest challenges with compact mobile devices is that they feature limited on board storage capacity. In a world where digital content creation is exploding, this can be problematic. In addition, the connected digital realm also leads to other content-related requirements. Working across multiple devices means users want to be able to access the same information and documentation from each device with consolidated and synchronised content. Consumers too wish to be able to access and share all of their content with ease, no matter where they are. Furthermore, mobile devices are highly susceptible to theft and accidental damage, which makes effective backup and data protection critical.

One of the simplest storage solutions for some of these challenges is direct-attached storage (DAS), also known as the external hard drive. This is often the most basic and affordable option to help expand storage capacity as well as provide a solution for data backup. DAS solutions are available as desktop hard drives which require an external power source, as well as portable solutions that are more compact and are powered through a USB port on a computer. Many solutions also offer automatic backup software to take away the chore of doing this manually, which adds an element of convenience.

In a connected world, however, simply expanding capacity or providing a basic backup solution is no longer enough. Many users need to centralise their storage to enable their files to be shared and accessed remotely. While consumers have turned to the public cloud to provide a solution. Personal cloud solutions offer the ideal alternative. These solutions consist of an external hard drive that also includes the ability to create your own cloud. Compared to a DAS drive, you do not need to carry it around with you, and they can be accessed by multiple devices including laptops, smartphones and tablets.  Users therefore benefit from having all of their content easily sorted by folder in a central location that is completely in their control and allows them to access and share this content anywhere.

Network-attached storage (NAS) solutions are another option ideal for small to medium enterprises (SME) and even consumers with high storage capacity requirements. These solutions, which were previously only available to large enterprises, have begun to emerge in the smaller business and consumer market at an affordable price. The enclosures contain a number of hard drive bays, typically between one and four for the SMB market, which can be populated with purpose-built hard drives of capacities up to 6 TB each. This offers up to 24 TB of centralised storage capacity. In addition, NAS solutions can be configured in a variety of formats including RAID, which offers additional data protection and redundancy. NAS also enables a level of sharing and access through file server functionality.

The growing need for a variety of storage solutions presents a significant opportunity for resellers to think out of the box. For example, any business that needs notebooks and servers could benefit from NAS in order to provide not only storage server functionality but also the ability to centralise and consolidate content storage, provide additional data redundancy and offer an element of data sharing. Prosumers like photographers or other users with large storage requirements and the need for data redundancy would also benefit from NAS solutions. Laptops users may benefit from portable DAS solutions to provide additional storage capacity on the move. For both consumer and business customers, personal cloud solutions enable content consolidation, sharing and access across multiple devices, including smartphones and tablets.

In addition, resellers can cross sell solutions such as backup software. They are also in an ideal position to help to educate the market on the requirement for consolidated storage, additional storage capacity and the need for backup and data protection. This in turn will help them to become a trusted partner and advisor and a provider of complete solutions for business and consumer needs.

Note: External hard drives serve as an element of an overall backup strategy. It is recommended that users keep two or more copies of their most important files backed up or stored on separate devices or online services. Features, apps, and services are subject to change and may not be available depending on where you live, your service provider, device, or software version. Network connectivity, and a data service contract may be required to use certain features. A service contract may be required; fees and other restrictions may apply.

* Anamika Budree is a Sales Manager in Western Digital’s South Africa office. Any views or opinions presented in this article are solely those of the author and do not necessarily represent those of the company.

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Samsung unleashes the beast

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Most new smartphone releases of the past few years have been like cat-and-mouse games with consumers and each other. It has been as if morsels of cheese are thrown into the box to make it more interesting: a little extra camera here, a little more battery there, and incremental changes to size, speed (more) and weight (less). Each change moves the needle of innovation ever-so-slightly. Until we find ourselves, a few years later, with a handset that is revolutionary compared to six years ago, but an anti-climax relative to six months before.

And then came Samsung. Probably stung by the “incremental improvement” phrase that has become almost a cliché about new Galaxy devices, the Korean giant chose to unleash a beast last week.

The new Galaxy Note 9 is not only the biggest smartphone Samsung has ever released, but one of the biggest flagship handsets that can still be called a phone. With a 6.4” display, it suddenly competes with mini-tablets and gaming consoles, among other devices that had previously faced little contest from handsets.

It offers almost ever cutting edge introduced to the Galaxy S9 and S9+ smartphones earlier this year, including the market-leading f1.5 aperture lens, and an f2.4. telephoto lens, each weighing in at 12 Megapixels. The front lens is equally impressive, with an f1.7 aperture – first introduced on the Note 8 as the widest yet on a selfie camera.

So far, so S9. However, the Note range has always been set apart by its S Pen stylus, and each edition has added new features. Born as a mere pen that writes on screens, it evolved through the likes of pressure sensitivity, allowing for artistic expression, and cut-and-paste text with translation-on-the-fly.

(Click here or below to read more about the Samsung Galaxy S Pen stylus) Samsung Galaxy S9 Features)

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SA ride permit system ‘broken’

Despite the amendments to the National Land Transport Act, ALON LITS, General Manager, Uber in Sub Saharan Africa, believes that many premature given that the necessary, well-functioning systems and processes are not yet in place to make these regulatory changes viable.

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The spirit and intention of the amendments to the National Land Transport Act No 5  (NLTA), 2009 put forward by the Ministry of Transport are to be commended. It is especially pleasing that these amendments include ridesharing and e-hailing operators and drivers as legitimate participants in the country’s public transport system, which point to government’s willingness to embrace the changes and innovation taking place in the country’s transport industry.

However, there are aspects of the proposed amendments that are, at best, premature given that the necessary, well-functioning systems and processes are not yet in place to make these regulatory changes viable.

Of particular concern are the significant financial penalties that will need to be paid by ridesharing and e-hailing companies whose independent operators are found to be transporting passengers without a legal permit issued by the relevant local authority. These fines can be as high as R100 000 per driver operating without a permit. Apart from being an excessive penalty it is grossly unfair given that a large number of local authorities don’t yet have functioning permit issuing systems and processes in place.

The truth is that the operating permit issuance system in South Africa is effectively broken. The application and issuance processes for operating licenses are fundamentally flawed and subject to extensive delays, sometimes over a year in length.  This situation is exacerbated by the fact that it is very difficult for applicants whose permit applications haven’t yet been approved to get reasons for the extensive delays on the issuing of those permits.

Uber has had extensive first-hand experience with the frustratingly slow process of applying for these permits, with drivers often having to wait months and, in some cases more than a year, for their permits.

Sadly, there appears to be no sense of urgency amongst local authorities to prioritise fixing the flawed permit issuing systems and processes or address the large, and growing, backlogs of permit applications. As such, in order for the proposed stringent permit enforcement rules to be effective and fair to all role players, the long-standing issues around permit issuance first need to be addressed. At the very least, before the proposed legislation amendments are implemented, the National Transport Ministry needs to address the following issues:

  1. Efficient processes and systems must be put in place in all local authorities to allow drivers to easily apply for the operating permits they require
  2. Service level agreements need to be put in place with local authorities whereby they are required to assess applications and issue permits within the prescribed 60-day period.
  3. Local authorities need to be given deadlines by which their current permit application backlogs must be addressed to allow for faster processing of new applications once the amendments are promulgated.

If the Transport Ministry implements the proposed legislation amendments before ensuring that these permit issuance challenges are addressed, many drivers will be faced with the difficult choice of either having to operate illegally whilst awaiting their approved permits and risking significant fines and/or arrest, or stopping operations until they receive their permits, thereby losing what is, for many of them, their only source of income.

As such, if the Ministry of Transport is not able to address these particular challenges, it is only reasonable to ask it to reconsider this amendment and delay its implementation until the necessary infrastructure is in place to ensure it does not impact negatively on the country’s transport industry. The legislators must have been aware of the challenges of passing such a significant law, as the Amendment Bill allows for the Minister to use his discretion to delay implementation of provisions for up to 5 years.

Fair trade and healthy competition are the cornerstones of any effective and growing economy. However, these clauses (Section 66 (7) and Section 66A) of the NLTA amendment, as well as the proposal that regulators be given authority to define the geographic locations or zones in which vehicles may operate, are contrary to the spirit of both. As a good corporate citizen, Uber is committed to supplementing and enhancing South Africa’s national transport system and contributing positively to the industry. If passed into law without the revisions suggested above, these new amendments will limit our business and many others from playing the supportive roles we all can, and should, in growing the SA transport and tourism industries as well as many other key economic sectors.

What’s more, if passed as they currently stand, the amendments will effectively limit South African consumers from having full access to the range of convenient transport options they deserve; which has the potential to harm the reputation and credibility of the entire transport industry.

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