Connect with us

Featured

Mobile now more vulnerable

Published

on

A recent survey by Blackberry Limited has revealed that despite extensive resources dedicated to mobile security, many IT decision-makers remain concerned about the level of vulnerabilities that persist.

A new global research initiative conducted by BlackBerry Limited, finds that despite extensive resources dedicated to mobile security, many IT decision-makers remain concerned about the level of vulnerabilities that persist. The study surveyed 1 000 executives from seven countries across a wide range of vertical industries, including financial services, government and healthcare.

The survey reveals that 73 percent of organizations have a mobile security strategy in place, but only three percent say they have implemented the highest levels of security possible. This is in part because of user attitudes – 82 percent of the executives admit mobile security precautions cause at least some frustration among employees, and potentially hinder productivity. Overall, 44 percent fear that too much mobile security will prevent employees from doing their job.

This fear of implementing a stronger mobile environment led to a startling majority, 86 percent, of executives who said they are worried about the level of protection for their organization with half saying they will experience more security breaches through mobile devices. Part of the reason organizations are opening themselves up to these risks is because of the growing trend of BYOD – where despite the popularity, almost half believe that supporting a BYOD policy is a risk. A critical element to a successful BYOD or COPE (corporate owned, personally enabled) mobile environment is ensuring the isolation and separation of personal and business mobile data, also known as containerization. However, nearly 45 percent have no containerization technology in place.

“The frequency and severity of malicious attacks have made mobile security the center of attention for CEOs and boards of directors, but doing enough to mitigate risk is still a persistent problem that needs to be solved. This is especially true as the constant adoption of new technologies regularly brings the potential for new vulnerabilities, which can offset the benefits,” said David Kleidermacher, Chief Security Officer at BlackBerry. “We have also heard many of our customers say that security policies can be perceived as a hindrance.

However, senior executives in every function, and even in the boardroom, need to forcefully communicate that effective mobile security enhances productivity instead of obstructing it.”

The research also uncovered that nearly half of organizations do not have a Security Incident Response Team (SIRT) in place, despite the fact that SIRT is an industry best practice to reduce the cost of data breaches. IT decision-makers also want and seek outside help when it comes to securing their mobile environments. Of those surveyed, 59 percent report that external expertise is the best option for reviewing mobile practices.

The numbers are just as pronounced and even more so when analyzing specific industries:

·        Only around four in ten respondents’ organizations have a mobile device management strategy in place. Of these respondents, many felt their organization’s mobile device security strategy is not good enough, specifically:

o   Financial services: 44 percent

o   Government: 52 percent

o   Healthcare: 37 percent

o   Legal: 54 percent

·        Overall, 47 percent believe that popular BYOD policies leave the company vulnerable to too many risks, and those concerns are reflected in different sectors:

o   Financial services: 55 percent

o   Healthcare: 50 percent

o   Government: 43 percent

o   Legal: 53 percent

·        Seventy-three percent see mobile security controls as either an “obstruction” or a “complete obstruction,” and the problems are even worse in some industries:

o   Financial services: 78 percent

o   Healthcare: 78 percent

o   Government: 85 percent

o   Legal: 94 percent

However, there is general agreement that a strong mobile security posture can offer great benefits:

·        67 percent say their data is more secure

·        64 percent see increased mobility for employees

·        51 percent have experienced fewer security breaches

·        50 percent find it easier to comply with regulations

·        Enhanced compliance is a benefit for financial services (55 percent), healthcare (54 percent) and IT/computer services (65 percent)

“All mobile security policies must be consistently evaluated and tweaked, but also regularly overhauled,” added Kleidermacher. “BlackBerry recognizes that security is a dynamic field, and even the best defensive strategies and technologies today may be inadequate tomorrow. Therefore, the optimal strategy is one that secures the mobile enterprise while boosting convenience and productivity, and can then be adapted to combat new vulnerabilities as they arise. BlackBerry continues to integrate key capabilities into its enterprise software portfolio to provide organizations the flexibility they need as they use mobility to empower IT decision makers and employees.”

Featured

Huawei goes ultra-premium

Porsche Design and Huawei have launched the Porsche Design Huawei Mate RS in South Africa exclusive to MTN and retailing for R 26 459.

Published

on

The Porsche Design Huawei Mate RS boasts features like the world’s first dual fingerprint design, including an in-screen fingerprint sensor, the world’s first Artificial Intelligence (AI) processor and Leica triple camera with 40MP image capture.

“After the overwhelming success of the Porsche Design Huawei Mate 10 Pro in South Africa, we now bring you our latest offering, a perfect blend of innovation in a smartphone and luxury design,” said Likun Zhao, Vice President of Huawei Consumer Business Group Southern Africa. “From three-point security feature including facial recognition, rear fingerprint scanner and the new innovative in-screen fingerprint to the Leica triple camera system. it culminates in an unprecedented experience for our customers.”

The device incorporates Porsche Design’s signature design language and Huawei’s breakthrough technology.  The phone has a 6” 2K curved OLED screen and symmetrical look, minimalist feel and 8-edged 3D curved glass body.

High performance is symbolised by the naming of the smartphone: the term “RS” in the world of Porsche motorsport stands for outstanding racing performance.

Huawei provided the following information on The Porsche Design Huawei Mate RS benefits and features :

·         The world’s first dual fingerprint scanner for enhanced convenience, allowing users to wake and unlock the device simply, thanks to an in-screen fingerprint sensor. Hover to wake the device, touch to unlock it

·         The winning combination of Leica triple camera with 40MP RGB sensor technology and exceptional photography powered by Master AI. This combination puts effortless, eye-catching photography at the fingertips of those looking to immortalise their favourite moments. Combined with 5 x hybrid zoom, and the world’s first AI image stabilisation on a smartphone camera ensures photography lovers can capture the best shots with exceptional clarity in almost any situation

·         The Porsche Design Huawei Mate RS is the first Huawei handset to allow quick wireless charging, making it even easier to keep the phone topped up and ready to go and, thanks to its long lasting battery, users will easily be powered through the busiest of days

·         An ‘intelligent’ smartphone, the powerful AI processor automatically tailors the performance of the phone according to how it is used – constantly learning, understanding and anticipating needs, it is the perfect personal assistant for the pocket

·         256GB of internal storage means those constantly on the go and constantly on their phone can be worry free

·         Dual SLS (super linear system) speakers with DOLBY ATMOS enable users to have a superior experience, with the best immersive surround sound and entertainment on the go

·         Splash, water and dust resistant, which means there is no need to worry about damaging the device in the rain or accidentally dropping it in water

Jan Becker, CEO Porsche Design Group, said: “Both Porsche Design and Huawei seek to imagine and develop products that stand for precision and perfection, intelligent functionality and highly sophisticated design. Our aim was to create an outstanding device that goes one step further. We believe we have reached this goal by taking our partnership to the next level.”

Porsche Design and Huawei have worked in tandem to develop a smartphone that fuses together the two brands’ DNA, wealth of experience in design and technology, industry-leading expertise and exceptional performance. Through the use of colour in the device’s body, software themes and accessories, the new handset is accentuated with Porsche Design’s distinguished aesthetic and purist, minimalist feel.

The Porsche Design Huawei Mate RS will be available to purchase exclusively from MTN at R 26 459.

Continue Reading

Featured

Cross-channel chat launched

Clickatell has launched a cross-channel live chat service, Touch Go, that transforms omni-channel customer care.

Published

on

It enables live chat across a company’s website as well as social platforms (Twitter and Facebook) and mobile apps, bringing customer care and engagement into a single business platform.

“Today’s consumers expect to engage with your brand on the digital channel of their choosing,” says Deon van Heerden, Clickatell Engage CEO and Group CFO. “They want to message your business and instantly have queries resolved, find the information and services they are looking for, without the need for a voice call. Clickatell’s Touch Go makes that happen with the right level of capabilities for businesses of all sizes.”

Businesses can start using Touch Go immediately, with a free Starter option. Touch Go requires no credit card for sign-up and is fully featured with a simple setup process. It offers customisable branding, a unified chat desk business application as well as reports and analytics.

As the business scales up its digital customer care, it can opt-in for the Touch Enterprise offering. Touch Enterprise is designed for scaling up customer care efforts through advanced capabilities including AI driven virtual agents, sentiment analysis, automated workflows, enterprise integrations and in-channel mini-applications.

“Customer care has become a defining factor for sustained business success ” says Nirmal Nair, Clickatell Engage EVP Product & Marketing. “In an ever-increasing mobile native world, customers often choose to interact digitally, but they also expect to be able to reach a human immediately, should they need. Monitoring multiple channels and providing immediate action becomes challenging with siloed deployments. Touch’s unified solution allows businesses of all sizes to provide the customer delight in a simple modular approach.”

Continue Reading

Trending

Copyright © 2018 World Wide Worx