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Malware targets smartphones

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According to Kaspersky Lab, the volume of spam e-mails in 2015 decreased to 55.28% of overall e-mail traffic. The slump can be attributed to the increasing popularity of legal advertising platforms on social networks, and coupon clipping services.

Among other trends identified in the Kaspersky Lab spam report are the following. Over three quarters (79%) of all emails sent were less than 2kb, which shows a steady decrease in email size for spam campaigns over the past few years. Financial institutions such as banks, payment systems and online shops were attacked most often with phishing emails (34.33%, a rise of 5.59%).

In 2015, cybercriminals continued to send out fake emails from mobile devices and notifications from mobile apps containing malware or advertising messages. New tactics included fraudsters spreading malware in the form of .apk (Android executive files) and .jar (ZIP archives containing a programme in Java). In addition, cybercriminals masked a mobile encryption Trojan behind a file containing updates for Flash Player. After launching, the malware encrypted images, documents and video files stored on the device with users receiving a message telling them to pay a fee in order to  decrypt the files.

“The increased use of mobile devices in our everyday life to exchange messages and data, as well as access and control bank accounts, has also resulted in increased exploitation opportunities for cybercriminals. Mobile malware and fraudulent spam is becoming more popular and efforts to dupe victims are becoming more sophisticated year on year, with the emergence of apps that can be used by cybercriminals both directly (for sending out spam, including malicious spam) and indirectly (via phishing emails). Mobile device users therefore need to be on their guard and remain vigilant, as cybercriminal activities in this area are only likely to increase, along with our reliance on devices”, warns Daria Loseva, Spam Analysis Expert at Kaspersky Lab.

The US remained the biggest source of spam (15.2%), with second place taken by Russia (6.15%) and China making way for Vietnam in third spot (6.12%). Germany was the biggest victim with 19.06% of spam attacks – a 9.84% increase on 2014, followed by Brazil at 7.64% which posted a 4.09% increase and moved up from sixth place in 2014. Russia moved up to third place from eighth, an increase of 3.06% to 6.03% of all spam attacks in 2015.

Hot spam topics of the year:

Although the Olympic games in Brazil has yet to take place, fraudsters have already started to exploit the event, sending emails announcing false lottery wins and asking the recipient to fill in a form with their personal details. In these attacks, emails with pdf attachments, pictures and other graphical elements were designed to fool the spam filters.

“Nigerian” fraud used the Ukrainian political situation, the Syrian civil war, the election in Nigeria and the earthquake in Nepal to exploit the kindness and empathy of recipients with believable email content. These emails contained content calling for material support for a person in need.

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Huawei goes ultra-premium

Porsche Design and Huawei have launched the Porsche Design Huawei Mate RS in South Africa exclusive to MTN and retailing for R 26 459.

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The Porsche Design Huawei Mate RS boasts features like the world’s first dual fingerprint design, including an in-screen fingerprint sensor, the world’s first Artificial Intelligence (AI) processor and Leica triple camera with 40MP image capture.

“After the overwhelming success of the Porsche Design Huawei Mate 10 Pro in South Africa, we now bring you our latest offering, a perfect blend of innovation in a smartphone and luxury design,” said Likun Zhao, Vice President of Huawei Consumer Business Group Southern Africa. “From three-point security feature including facial recognition, rear fingerprint scanner and the new innovative in-screen fingerprint to the Leica triple camera system. it culminates in an unprecedented experience for our customers.”

The device incorporates Porsche Design’s signature design language and Huawei’s breakthrough technology.  The phone has a 6” 2K curved OLED screen and symmetrical look, minimalist feel and 8-edged 3D curved glass body.

High performance is symbolised by the naming of the smartphone: the term “RS” in the world of Porsche motorsport stands for outstanding racing performance.

Huawei provided the following information on The Porsche Design Huawei Mate RS benefits and features :

·         The world’s first dual fingerprint scanner for enhanced convenience, allowing users to wake and unlock the device simply, thanks to an in-screen fingerprint sensor. Hover to wake the device, touch to unlock it

·         The winning combination of Leica triple camera with 40MP RGB sensor technology and exceptional photography powered by Master AI. This combination puts effortless, eye-catching photography at the fingertips of those looking to immortalise their favourite moments. Combined with 5 x hybrid zoom, and the world’s first AI image stabilisation on a smartphone camera ensures photography lovers can capture the best shots with exceptional clarity in almost any situation

·         The Porsche Design Huawei Mate RS is the first Huawei handset to allow quick wireless charging, making it even easier to keep the phone topped up and ready to go and, thanks to its long lasting battery, users will easily be powered through the busiest of days

·         An ‘intelligent’ smartphone, the powerful AI processor automatically tailors the performance of the phone according to how it is used – constantly learning, understanding and anticipating needs, it is the perfect personal assistant for the pocket

·         256GB of internal storage means those constantly on the go and constantly on their phone can be worry free

·         Dual SLS (super linear system) speakers with DOLBY ATMOS enable users to have a superior experience, with the best immersive surround sound and entertainment on the go

·         Splash, water and dust resistant, which means there is no need to worry about damaging the device in the rain or accidentally dropping it in water

Jan Becker, CEO Porsche Design Group, said: “Both Porsche Design and Huawei seek to imagine and develop products that stand for precision and perfection, intelligent functionality and highly sophisticated design. Our aim was to create an outstanding device that goes one step further. We believe we have reached this goal by taking our partnership to the next level.”

Porsche Design and Huawei have worked in tandem to develop a smartphone that fuses together the two brands’ DNA, wealth of experience in design and technology, industry-leading expertise and exceptional performance. Through the use of colour in the device’s body, software themes and accessories, the new handset is accentuated with Porsche Design’s distinguished aesthetic and purist, minimalist feel.

The Porsche Design Huawei Mate RS will be available to purchase exclusively from MTN at R 26 459.

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Cross-channel chat launched

Clickatell has launched a cross-channel live chat service, Touch Go, that transforms omni-channel customer care.

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It enables live chat across a company’s website as well as social platforms (Twitter and Facebook) and mobile apps, bringing customer care and engagement into a single business platform.

“Today’s consumers expect to engage with your brand on the digital channel of their choosing,” says Deon van Heerden, Clickatell Engage CEO and Group CFO. “They want to message your business and instantly have queries resolved, find the information and services they are looking for, without the need for a voice call. Clickatell’s Touch Go makes that happen with the right level of capabilities for businesses of all sizes.”

Businesses can start using Touch Go immediately, with a free Starter option. Touch Go requires no credit card for sign-up and is fully featured with a simple setup process. It offers customisable branding, a unified chat desk business application as well as reports and analytics.

As the business scales up its digital customer care, it can opt-in for the Touch Enterprise offering. Touch Enterprise is designed for scaling up customer care efforts through advanced capabilities including AI driven virtual agents, sentiment analysis, automated workflows, enterprise integrations and in-channel mini-applications.

“Customer care has become a defining factor for sustained business success ” says Nirmal Nair, Clickatell Engage EVP Product & Marketing. “In an ever-increasing mobile native world, customers often choose to interact digitally, but they also expect to be able to reach a human immediately, should they need. Monitoring multiple channels and providing immediate action becomes challenging with siloed deployments. Touch’s unified solution allows businesses of all sizes to provide the customer delight in a simple modular approach.”

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