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Lack of experience in IT security breaks the bank

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A recent report has revealed that large businesses that struggle to attract sufficiently skilled IT security experts end up paying up to three times more to recover from a cybersecurity incident.

This is one of the key findings of the recent report by Kaspersky Lab based on the 2016 Corporate IT Security Risks survey conducted by the company in cooperation with B2B International among more than 4000 business representatives from 25 countries, including South Africa. Besides the measurable budget impact, a significant share of businesses is observing a growth in wages, a general shortage in expert availability, and the need for more specialists in the field.

Citing complexity of IT infrastructure, compliance requirements and the overall desire to protect business assets, companies are highly motivated to grow their security intelligence. In fact, for a third of businesses, the improvement of specialist security expertise is one of the top three drivers for an additional investment in IT Security. The growing demand is not easy to fulfill due to a lack of available specialists and increasingly complex requirements. Kaspersky Lab employs hundreds of security professionals, and the company’s own recruitment managers’ report that on average, only one applicant out of forty, meets the strict criteria for an expert position.

But the challenge is not limited to technical know-how. The report quotes Kaspersky Lab’s security experts, who indicate that the need for security managers is even more substantial. On top of deep technical knowledge, managers’ duties include communication with top management and overseeing the overall strategy – qualities that are especially important, and in fact, more appropriate, for large companies. The report adds a final touch to the bigger picture of talent shortage with education challenges. Success in IT security requires a certain degree of passion for this particular IT field, willingness to constantly self-educate, and the ability to adapt to an ever-changing threat landscape. Higher education institutions recognise the need to revise their programmes, and at the same time acknowledge the challenge of embedding security-oriented thinking into a wide variety of IT courses.

Overall, 68.5% of companies expect an increase in the number of full-time security experts, with 18.9% expecting a significant increase in headcount. Higher education is an important part of fulfilling such a demand, but this is also a call for a change within the security industry itself. One of the solutions is to aid universities with relevant experience. Another, and very important in the long term, is to adapt R&D efforts towards the effective sharing of intelligence with corporate customers in the form of threat data feeds, security training and services. A proper combination of security solutions and intelligence is what helps corporate security teams to spend less time on regular cybersecurity incidents and focus on strategic security development and advanced threats.

Veniamin Levtsov, Vice President, Enterprise Business at Kaspersky Lab, comments: “In this evolving industry the relationship with our customers already goes beyond the shipment of a technology or a product. We need to provide them with the skills and training required to identify on-going attacks. Detailed knowledge about attacks on other businesses, in the form of intelligence reports, is also necessary, along with actionable, machine-readable data about on-going threats. Solving the different challenges of threat prevention, the detection of targeted attacks, incident response and prediction requires a lot of flexibility. As a security vendor we are dedicated to increasing the quality and size of the expert security workforce around the world. Among many projects to support this initiative we are developing IT Security Fundamentals – an educational course that will hopefully help more IT professionals to start their journey in the field of security expertise”.

The full report titled “Lack of security talent: an unexpected threat to corporate cybersafety” is available at Kaspersky Lab’s website here.

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Now download a bank account

Absa has introduced an end-to-end account opening for new customers, through the Absa Banking App, which can be downloaded from the Android and Apple app stores. This follows the launch of the world first ChatBanking on WhatsApp service.

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This “download your account” feature enables new customers to Absa, to open a Cheque account, order their card and start transacting on the Absa Banking App, all within minutes, from anywhere and at any time, by downloading it from the App stores.

“Overall, this new capability is not only expected to enhance the customer’s digital experience, but we expect to leverage this in our branches, bringing digital experiences to the branch environment and making it easier for our customers to join and bank with us regardless of where they may be,” says Aupa Monyatsi, Managing Executive for Virtual Channels at Absa Retail & Business Banking.

“With this innovation comes the need to ensure that the security of our customers is at the heart of our digital experience, this is why the digital onboarding experience for this feature includes a high-quality facial matching check with the Department of Home Affairs to verify the customer’s identity, ensuring that we have the most up to date information of our clients. Security is supremely important for us.”

The new version of the Absa Banking App is now available in the Apple and Android App stores, and anyone with a South African ID can become an Absa customer, by following these simple steps:

  1. Download the Absa App
  2. Choose the account you would like to open
  3. Tell us who you are
  4. To keep you safe, we will verify your cell phone number
  5. Take a selfie, and we will do facial matching with the Department of Home Affairs to confirm you are who you say you are
  6. Tell us where you live
  7. Let us know what you do for a living and your income
  8. Click Apply.

 

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How we use phones to avoid human contact

A recent study by Kaspersky Lab has found that 75% of people pick up their connected device to avoid conversing with another human being.

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Connected devices are becoming essential to keeping people in contact with each other, but for many they are also a much-needed comfort blanket in a variety of social situations when they do not want to interact with others. A recent survey from Kaspersky Lab has confirmed this trend in behaviour after three-quarters of people (75%) admitted they use a device to pretend to be busy when they don’t want to talk to someone else, showing the importance of keeping connected devices protected under all circumstances. 

Imagine you’ve arrived at a bar and you’re waiting for your date. The bar is busy, and people are chatting all around you. What do you do now? Strike up a conversation with someone you don’t know? Grab your phone from your pocket or handbag until your date arrives to keep yourself busy? Why talk to humans or even make eye-contact with someone else when you can stare at your connected device instead?

The truth is, our use of devices is making it much easier to avoid small talk or even be polite to those around us, and new Kaspersky Lab research has found that 72% of people use one when they do not know what to do in a social situation. They are also the ‘go-to’ distraction for people even when they aren’t trying to look busy or avoid someone’s eye. 46% of people admit to using a device just to kill time every day and 44% use it as a daily distraction.

In addition to just being a distraction, devices are also a lifeline to those who would rather not talk directly to another person in day-to-day situations, to complete essential tasks. In fact, nearly a third (31%) of people would prefer to carry out tasks such as ordering a taxi or finding directions to where they need to go via a website and an app, because they find it an easier experience than speaking with another person.

Whether they are helping us avoid direct contact or filling a void in our daily lives, our constant reliance on devices has become a cause for panic when they become unusable. A third (34%) of people worry that they will not be able to entertain themselves if they cannot access a connected device. 12% are even concerned that they won’t be able to pretend to be busy if their device is out of action.

Dmitry Aleshin, VP for Product Marketing, Kaspersky Lab said, “The reliance on connected devices is impacting us in more ways than we could have ever expected. There is no doubt that being connected gives us the freedom to make modern life easier, but devices are also vital to help people get through different and difficult social situations. No matter what your ‘connection crutch’ is, it is essential to make sure your device is online and available when you need it most.”

To ensure your device lifeline is always there and in top health – no matter what the reason or situation – Kaspersky Security Cloud keeps your connection safe and secure:

·         I want to use my device while waiting for a friend – is it secure to access the bar’s Wi-Fi?

With Kaspersky Security Cloud, devices are protected against network threats, even if the user needs to use insecure public Wi-Fi hotspots. This is done through transferring data via an encrypted channel to ensure personal data safety, so users’ devices are protected on any connection.

·         Oh no! I’m bored but my phone’s battery is getting low – what am I going to do?

Users can track their battery level thanks to a countdown of how many minutes are left until their device shuts down in the Kaspersky Security Cloud interface. There is also a wide-range of portable power supplies available to keep device batteries charged while on-the-go.

·         I’ve lost my phone! How will I keep myself entertained now?

Should the unthinkable happen and you lose or have your phone stolen, Kaspersky Security Cloud can track and protect your device from data breaches, for complete peace of mind. Remote lock and locate features ensure your device remains secure until you are reunited.

 

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