At a time of more focus than ever on the protection of children, the digital world becomes ever more dangerous. Two devices could help change that, writes ARTHUR GOLDSTUCK.
It is deeply ironic that, the more options parents have for keeping their children safe through the use of technology, the more vulnerable their children become.
It doesn’t help that many kids are more tech-savvy than their parents, but that is more of an excuse than a reason for parents to abdicate responsibility for their children’s digital lives. The real issue is that the seemingly simple process of finding the right phone for a child – in terms of budget, style and capabilities – has become absurdly complex.
And then, once a phone is handed to the child, the parent is usually clueless about how to set it up, how to limit activities and types of access, and how to configure parental control functions.
The solution lies in stylish devices that are designed for children without detracting from their experience and even self-image.
Two gadgets launched in South Africa in the last two weeks address exactly these questions.
KidTech: Huawei P8 Lite adapted for children
The first, from a new South African company called KidTech, sensibly uses an existing phone, but adapts it extensively for children’s use. The base phone is a Huawei P8 Lite, a stylish, mid-range handset that has already been successful in South Africa for the past two years.
A 2017 edition, released last year, brings the phone up to date for current apps, while the KidTech adaptation makes it relevant, safe and fun for children. It is provided on a Telkom Mobile contract, and comes with parental controls that sort out these deceptively complex tasks:
- blocks harmful websites and apps;
- protects children from cyber-bullying and sexually-inappropriate behaviour;
- allows parents to control when and how the cellphone is used;
- tracks kids’ whereabouts at any time;
- sends alerts when the user leaves a designated area, like home or school.
“The idea came from witnessing arguments about cellphones between kids who want cellphones and parents who are worried about their kids being exposed to all the negatives that cellphones can introduce,” says Antony Seeff, CEO of KidTech.
The company is a subsidiary of the cellphone account management company, Tariffic, and was started by its executive team.
“KidTech has selected a suite of apps which have been pre-installed and pre-configured to ensure that parents need not worry about their kids online,” says Seeff. “One app helps parents identify if their kids are being the victims of cyberbullying by monitoring all WhatsApp and Facebook Messenger messages and alerting parents the moment certain bullying keywords are used.”
Nic Botes, KidTech co-founder, says the software is pivotal in preventing bullying and sexually-inappropriate conversations. And it goes further than conversations.
“Photos taken on the phone are also backed up and shared with parents, so they can identify any worrying behaviour before its too late,” says Botes.
KidTech also drew on Tariffic’s 12-year track record and expertise in identifying ideal contracts for specific needs. Usually geared to companies trying to make their staff accounts more cost-effective, Tariffic’s system was used to identify the perfect cellphone contract for kids.
The R249-a-month top-up contract comes with 1GB of data and free WhatsApp use. Parents can also top up the account with prepaid airtime or data, allowing tight control of bills.
“The stories that we’re hearing about what young kids are getting up to on their cellphones are frightening”, says Toma Batev, a KidTech co-founders. “There are many reports of kids under 10 sending nude photos of themselves, and becoming suicidal after being cyber-bullied online. Parents need to be able to protect their children from these dangers.
“Not giving children phones is not a realistic answer. Rather give them the right phones with the correct safeguards and protections.”
Aside from the customised phone, KidTech has has also created a website, http://www.ismychildbeingcyberbullied.co.za, to help with the wider cyber-bullying problem.
* Visit www.kidtech.co.za for more information
Connected MoveTime Family Watch MT30
Ensuring the safety of children is also the motivation behind a new smartwatch designed for younger kids. The MoveTime Family Watch MT30 was created by TCL Communication, the company that also produces Alcatel and BlackBerry phones.
It is based on the Qualcomm Snapdragon Wear 2100 chip, developed to allow any manufacturer to make small wearable devices. It takes forward Qualcomm’s own vision for the Snapdragon Wear platform, geared to a “new generation of wearable devices designed just for kids”, as the chipmaker put it.
Qualcomm, which announced the platform last year, explained the motivation: “These 3G or 4G LTE connected kid smartwatches can empower a child with a sense of independence, while giving mom and dad some peace of mind with an always-connected device that provides an age appropriate user experience.”
Devices based on the platform were exhibited by Qualcomm at the Consumer Electronics Show in Las Vegas earlier in January, making it all the more surprising that the first gadgets based on the platform have already arrived in South Africa.
Says Ernst Wittmann, TCL’s regional manager for Southern and East Africa, “TCL’s Movetime Family Watch MT30 combines the robust technology of Snapdragon Wear 2100 with TCL’s design and manufacturing expertise to deliver a connected rich and fun experience for kids and peace of mind for parents, It offers seamless connectivity and reliable safety features to help parents monitor their children’s safety in a fun, feature filled watch.”
The watch has a colourful touchscreen, which makes it both enjoyable and easy for young children to use. Aside from playing built-in games, it allows them to add friends through Bluetooth, and to send them emoji icons and messages.
While instant text messaging is not possible on the device, it allows parents and children to exchange voice messages and to make calls. Eight pre-determined numbers can be set on the watch, and the child can make and receive voice calls, using just this device, to and from those numbers. Calls to and from strangers are, therefore, not possible.
The MT30 promises two days of battery life on a single charge, and it is IP67 rated for water resistance up to one metre deep. It is also dust-proof, making it a great playground companion.
GPS functionality allows for location features, which provide parents with instant indoor and outdoor positioning via an app on their own phones, as well as geofencing, meaning they are alerted when the child leaves designated areas. A prominent SOS button allows the child to call for help in an emergency simply by pressing the button – and parents can then also locate the child instantly.
Startlingly, the watch is also a productivity gadget: it provides to-do lists, with reminder functions, both to ensure kids do chores and homework, and remember events or appointments. It also helps teach kids time management.
The MoveTime Family Watch is available on contract at R149 per month, including a SIM card in the watch, or R2699 as a prepaid purchase.
IoT at starting gate
South Africa is already past the Internet of Things (IoT) hype cycle and well into the mainstream, writes MARK WALKER, associate vice president of Sub-Saharan Africa at International Data Corporation (IDC).
Projects and pilots are already becoming a commercial reality, tying neatly into the 2017 IDC prediction that 2018 would be the year when the local market took IoT mainstream. Over the next 12-18 months, it is anticipated that IoT implementations will continue to rise in both scope and popularity. Already 23% are in full deployment with 39% in the pilot phase. The value of IoT has been systematically proven and yet its reputation remains tenuous – more than 5% of companies are reluctant to put their money where the trend is – thanks to the shifting sands of IoT perception and success rate.
There are several reasons behind why IoT implementations are failing. The biggest is that organisations don’t know where to start. They know that IoT is something they can harness today and that it can be used to shift outdated modalities and operations. They are aware of the benefits and the case studies. What they don’t know is how to apply this knowledge to their own journey so their IoT story isn’t one of overbearing complexity and rising costs.
Another stumbling block is perception. Yes, there is the futuristic potential with the talking fridge and intelligent desk, but this is not where the real value lies. Organisations are overlooking the challenges that can be solved by realistic IoT, the banal and the boring solutions that leverage systems to deliver on business priorities. IoT’s potential sits within its ability to get the best out of assets and production efficiencies, solving problems in automation, security, and environment.
In addition to this, there is a lack of clarity around return on investment, uncertainty around the benefits, a lack of executive leadership, and concerns around security and the complexities of regulation. Because IoT is an emerging technology there remains a limited awareness of the true extent of its value proposition and yet 66% of organisations are confident that this value exists.
This percentage poses both a problem and opportunity. On one hand, it showcases the local shift in thinking towards IoT as a technology worth investing into. On the other hand, many companies are seeing the competition invest and leaping blindly in the wrong direction. Stop. IoT is not the same for every business.
It is essential that every company makes its own case for IoT based on its needs and outcomes. Does agriculture have the same challenges as mining? Does one mining company have the same challenges as another? The answer is no. Organisations that want their IoT investment to succeed must reject the idea that they can pick up where another has left off. IoT must be relevant to the business outcome that it needs to achieve. While some use cases may apply to most industries based on specific circumstances, there are different realities and priorities that will demand a different approach and starting point.
Ask – what is the business problem right now and how can technology be leveraged to resolve it?
In the agriculture space, there is a need to improve crop yields and livestock management, improve farm productivity and implement environmental monitoring. In the construction and mining industry, safety and emergency response are a priority alongside workforce and production management. Education shifts the lens towards improving delivery and quality of education, access to advanced learning methods and reducing the costs of learning. Smart cities want to improve traffic and efficiently deliver public services and healthcare is focusing on wellness, reducing hospital admissions and the security of assets and inventory management.
The technology and solutions selected must speak to these specific challenges.
If there are no insights used to create an IoT solution, it’s the equivalent of having the fastest Ferrari on Rivonia Road in peak traffic. It makes a fantastic noise, but it isn’t going to move any faster than the broken-down sedan in the next lane. Everyone will be impressed with the Ferrari, but the amount of power and the size of the investment mean nothing. It’s in the wrong place.
What differentiates the IoT successes is how a company leverages data to deliver meaningful value-added predictions and actions for personalised efficiencies, convenience, and improved industry processes. To move forward the organisation needs to focus on the business outcomes and not just the technology. They need to localise and adapt by applying context to the problem that’s being solved and explore innovation through partnerships and experimentation.
ERP underpins food tracking
The food traceability market is expected to reach almost $20 billion by 2022 as increased consumer awareness, strict governance requirements, and advances in technology are resulting in growing standardisation of the segment, says STUART SCANLON, managing director of epic ERP
Just like any data-driven environment, one of the biggest enablers of this is integrated enterprise resource planning (ERP) solutions.
As the name suggests, traceability is the ability to track something through all stages of production, processing, and distribution. When it comes to the food industry, traceability must also enable stakeholders to identify the source of all food inputs that can include anything from raw materials, additives, ingredients, and packaging.
Considering the wealth of data that all these facets generate, it is hardly surprising that systems and processes need to be put in place to manage, analyse, and provide actionable insights. With traceability enabling corrective measures to be taken (think product recalls), having an efficient system is often the difference between life or death when it comes to public health risks.
Sceptics argue that traceability simply requires an extensive data warehouse to be done correctly, the reality is quite different. Yes, there are standard data records to be managed, but the real value lies in how all these components are tied together.
ERP provides the digital glue to enable this. With each stakeholder audience requiring different aspects of traceability (and compliance), it is essential for the producer, distributor, and every other organisation in the supply chain, to manage this effectively in a standardised manner.
With so many different companies involved in the food cycle, many using their own, proprietary systems, just consider the complexity of trying to manage traceability. Organisations must not only contend with local challenges, but global ones as well as the import and export of food are big business drivers.
So, even though traceability is vital to keep track of everything in this complex cycle, it is also imperative to monitor the ingredients and factories where items are produced. Having expansive solutions that must track the entire process from ‘cradle to grave’ is an imperative. Not only is this vital from a safety perspective, but from cost and reputational management aspects as well. Just think of the recent listeriosis issue in South Africa and the impact it has had on all parties in that supply chain.
Thanks to the increasing digital transformation efforts by companies in the food industry, traceability becomes a more effective process. It is no longer a case of using on-premise solutions that can be compromised but having hosted ones that provide more effective fail-safes.
In a market segment that requires strict compliance and regulatory requirements to be met, cloud-based solutions can provide everyone in the supply chain with a more secure (and tamper-resistant) solution than many of the legacy approaches of old.
This is not to say ERP requires the one or the other. Instead, there needs to be a transition provided between the two scenarios that empowers those in the food supply chain to maximise the insights (and benefits) derived from traceability.
Now, more than ever, traceability is a business priority. Having the correct foundation through effective ERP is essential if a business can manage its growth and meet legislative requirements into the future.