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Keeping up with UPS

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A UPS is a very important piece of equipment to any business in South Africa, but purchasing one and just installing it is not enough. It needs to be maintained and monitored to make sure it operates properly when needed, writes ELRICA QUICK.

A UPS has become one of the most critical pieces of office equipment in South Africa, given the on-going power problems as well as the essential nature of technology equipment such as servers, switches and other IT equipment. However, a UPS is not simply something that can be purchased, installed and forgotten about. As essential as it is to operations, it is vital to ensure that the device itself is maintained. This is necessary to make certain that, when it is needed, the UPS will be able to perform with maximum efficiency. Simple preventative maintenance and proactive monitoring, can help businesses to ensure their UPS is always available and in good working order, ready to perform its critical tasks whenever needed.

In the past, performing preventative maintenance on UPS’ was challenging, and problems could only be resolved once they surfaced. However, today’s new UPS models offer integrated advanced monitoring, such as regular automatic status updates, through self-monitoring software. This can greatly assist in ensuring problems can be corrected before they affect the business. However, aside from this proactive monitoring, it is also important to still inspect a UPS regularly to ensure it is operating at maximum efficiency. Through regular maintenance, unnecessary downtime can be avoided, which saves businesses both time and money.

While UPS systems are designed to be reliable and durable, as they age there is an increased chance that they may malfunction either mechanically or electronically. The most common causes of UPS failure are the batteries, fans, electrolytic capacitors, Metal Oxide Varistors (MOVs) – a resistor designed to protect circuits against high transient (short term) voltage – and the relays.

Batteries do not last forever, and will typically need to be replaced at some point during the lifecycle of a UPS. The forecasted lifespan of a UPS battery is between three and five years. However, this depends on the cycles run on the battery. For example, the number of times that the UPS was dependent on the battery will impact the lifecycle of the battery. Newer UPS units include more advanced features and will send out SMS or email alerts regarding the status of the battery and UPS.  Other factors that impact the lifespan of the battery include placement and storage of the battery, ambient temperature and battery chemistry. Being proactive and being aware of these factors can help organisations ensure they obtain maximum life from their UPS batteries, and can predict and prepare for imminent failures.

Temperature has a significant impact on the life expectancy not only of batteries, but of all UPS components. Most UPSs are thus equipped with fans, to help cool the unit and keep ambient temperatures within recommended ranges. The fan will typically switch on or speed up when utility power is not available or when the temperature within the UPS surpasses a predetermined level. To prolong the life of UPS fans it is advisable to limit the scenarios in which the fan is forced to operate. Keeping the ambient temperature within the specified range, monitoring the UPS for unusual or frequent cycling, and correctly sizing the UPS for the relevant load can all help to extend the life of this component.

Electrolytic capacitors smooth out voltage fluctuations and monitoring the temperature of the environment and ensuring it remains within specified ranges, will greatly enhance the life expectancy of electrolytic capacitors.

When it comes to MOVs, they typically malfunction after being exposed to frequent and/or extreme voltage spikes. A UPS is designed to provide surge protection to connected equipment, and the MOV functions to achieve this by absorbing excess voltage. If a severe voltage spike occurs, the MOV may be destroyed. There is little that can be done to prevent the effects of extreme voltage spikes, however, it is important to ensure that if they do happen, the MOV is replaced so that the UPS can continue to provide optimal functionality.

Relays switch the battery on and off, and under normal circumstances it is unlikely that the UPS will cycle enough times to cause the relay to fail. Unusually high cycling could indicate incorrect UPS operation, and the relays and the battery may be affected. Proactive monitoring and reporting will help organisations to become alert to this type of issue, which enables proactive adjustments to be made to the firmware to prevent substantial damage or failure before it occurs.

While the majority of serviceable UPS components are designed to be touch safe, it is wise to bear in mind that a UPS is still a live piece of electrical equipment, and due care and safety procedures should always be taken. General best practices for the maintenance of UPS solutions are to be proactive, be prepared and be organised.  Proactivity is always the best approach with regard to both battery and UPS replacement. Finally, correct organisation is essential. Maintenance inspections should be routinely scheduled, and should always include documentation with details such as inspections performed and date of inspection. Keeping records of the type of maintenance performed and the condition of equipment, including any areas of degradation such as reduced battery runtime, will help organisations to predict future failure.

Monitoring and maintenance are of the utmost importance in preventing problems before they occur, and minimising the effects of costly downtime to a business. Certain factors can easily be controlled to help extend UPS life through optimal conditions, and understanding the effects of elements like temperature and environment. Utilising a reputable brand of UPS from a reliable service provider or partner, and making use of the management features available, can help organisations to leverage their UPS investment to maximum advantage.

* Elrica Quick, APC Product Specialist at Drive Control Corporation

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Samsung unleashes the beast

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Most new smartphone releases of the past few years have been like cat-and-mouse games with consumers and each other. It has been as if morsels of cheese are thrown into the box to make it more interesting: a little extra camera here, a little more battery there, and incremental changes to size, speed (more) and weight (less). Each change moves the needle of innovation ever-so-slightly. Until we find ourselves, a few years later, with a handset that is revolutionary compared to six years ago, but an anti-climax relative to six months before.

And then came Samsung. Probably stung by the “incremental improvement” phrase that has become almost a cliché about new Galaxy devices, the Korean giant chose to unleash a beast last week.

The new Galaxy Note 9 is not only the biggest smartphone Samsung has ever released, but one of the biggest flagship handsets that can still be called a phone. With a 6.4” display, it suddenly competes with mini-tablets and gaming consoles, among other devices that had previously faced little contest from handsets.

It offers almost ever cutting edge introduced to the Galaxy S9 and S9+ smartphones earlier this year, including the market-leading f1.5 aperture lens, and an f2.4. telephoto lens, each weighing in at 12 Megapixels. The front lens is equally impressive, with an f1.7 aperture – first introduced on the Note 8 as the widest yet on a selfie camera.

So far, so S9. However, the Note range has always been set apart by its S Pen stylus, and each edition has added new features. Born as a mere pen that writes on screens, it evolved through the likes of pressure sensitivity, allowing for artistic expression, and cut-and-paste text with translation-on-the-fly.

(Click here or below to read more about the Samsung Galaxy S Pen stylus) Samsung Galaxy S9 Features)

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SA ride permit system ‘broken’

Despite the amendments to the National Land Transport Act, ALON LITS, General Manager, Uber in Sub Saharan Africa, believes that many premature given that the necessary, well-functioning systems and processes are not yet in place to make these regulatory changes viable.

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The spirit and intention of the amendments to the National Land Transport Act No 5  (NLTA), 2009 put forward by the Ministry of Transport are to be commended. It is especially pleasing that these amendments include ridesharing and e-hailing operators and drivers as legitimate participants in the country’s public transport system, which point to government’s willingness to embrace the changes and innovation taking place in the country’s transport industry.

However, there are aspects of the proposed amendments that are, at best, premature given that the necessary, well-functioning systems and processes are not yet in place to make these regulatory changes viable.

Of particular concern are the significant financial penalties that will need to be paid by ridesharing and e-hailing companies whose independent operators are found to be transporting passengers without a legal permit issued by the relevant local authority. These fines can be as high as R100 000 per driver operating without a permit. Apart from being an excessive penalty it is grossly unfair given that a large number of local authorities don’t yet have functioning permit issuing systems and processes in place.

The truth is that the operating permit issuance system in South Africa is effectively broken. The application and issuance processes for operating licenses are fundamentally flawed and subject to extensive delays, sometimes over a year in length.  This situation is exacerbated by the fact that it is very difficult for applicants whose permit applications haven’t yet been approved to get reasons for the extensive delays on the issuing of those permits.

Uber has had extensive first-hand experience with the frustratingly slow process of applying for these permits, with drivers often having to wait months and, in some cases more than a year, for their permits.

Sadly, there appears to be no sense of urgency amongst local authorities to prioritise fixing the flawed permit issuing systems and processes or address the large, and growing, backlogs of permit applications. As such, in order for the proposed stringent permit enforcement rules to be effective and fair to all role players, the long-standing issues around permit issuance first need to be addressed. At the very least, before the proposed legislation amendments are implemented, the National Transport Ministry needs to address the following issues:

  1. Efficient processes and systems must be put in place in all local authorities to allow drivers to easily apply for the operating permits they require
  2. Service level agreements need to be put in place with local authorities whereby they are required to assess applications and issue permits within the prescribed 60-day period.
  3. Local authorities need to be given deadlines by which their current permit application backlogs must be addressed to allow for faster processing of new applications once the amendments are promulgated.

If the Transport Ministry implements the proposed legislation amendments before ensuring that these permit issuance challenges are addressed, many drivers will be faced with the difficult choice of either having to operate illegally whilst awaiting their approved permits and risking significant fines and/or arrest, or stopping operations until they receive their permits, thereby losing what is, for many of them, their only source of income.

As such, if the Ministry of Transport is not able to address these particular challenges, it is only reasonable to ask it to reconsider this amendment and delay its implementation until the necessary infrastructure is in place to ensure it does not impact negatively on the country’s transport industry. The legislators must have been aware of the challenges of passing such a significant law, as the Amendment Bill allows for the Minister to use his discretion to delay implementation of provisions for up to 5 years.

Fair trade and healthy competition are the cornerstones of any effective and growing economy. However, these clauses (Section 66 (7) and Section 66A) of the NLTA amendment, as well as the proposal that regulators be given authority to define the geographic locations or zones in which vehicles may operate, are contrary to the spirit of both. As a good corporate citizen, Uber is committed to supplementing and enhancing South Africa’s national transport system and contributing positively to the industry. If passed into law without the revisions suggested above, these new amendments will limit our business and many others from playing the supportive roles we all can, and should, in growing the SA transport and tourism industries as well as many other key economic sectors.

What’s more, if passed as they currently stand, the amendments will effectively limit South African consumers from having full access to the range of convenient transport options they deserve; which has the potential to harm the reputation and credibility of the entire transport industry.

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