Many companies use SIMs for machine-to-machine communication, but these cards are often stolen, leaving the business with huge bills at the end of the month. HEIN KOEN provides some tips on how to keep them safe.
For companies who have come to rely on SIM cards for machine-to-machine communication and other enterprise-level solutions, fraud can be crippling. Fortunately, there are several preventative measures decision-makers can take to minimise the risk.
Any company with a sizeable SIM base has experienced fraud in some way – it is one of those things that often gets hidden in the plethora of bills a company receives. We have seen a few cases each totalling well over a R1-million. To say that SIM fraud can put a small company out of business is not an exaggeration.
There are mainly two types of SIM abuse.
The first is spend abuse. As the name suggests, this is when too much money is spent on a SIM card. This can either happen as a result of a device becoming faulty or a person using too much data. Often, this is written off as legitimate spend incurred during the course of business.
The second, and more concerning one, is when SIMs are stolen or compromised. These SIMs, typically found in terminals or point-of-sale devices, are then used for WASP-type services like buying airtime and data using the corporate account. And with syndicates using sophisticated methods to do this, the financial implications on a business can quickly become serious.
So what are some of the steps one can take to help combat SIM card fraud in the organisation?
Check your SIM
As a first step, the business needs to ensure that the correct SIM is in a device.
In other words, the SIM has to be risk managed. Ideally, companies should not use open-ended post-paid SIMs but opt to go the prepaid route. This massively reduces the potential for bill shock.
With prepaid SIMs, companies can manage their costs in real-time. After all, a prepaid SIM can only use the amount of airtime or data loaded on to it. This provides decision-makers with a much more efficient way of managing the associated costs. There is also no way that out of bundle rates, especially when it comes to mobile data, escalate out of control.
Use management tools
Companies should also evaluate whether they have the tools in place to manage their SIM cards effectively. There are online tools available to take the hassle out of managing prepaid SIMs and devices in real time.
However, working with a trusted service provider who has the expertise and know-how to do it means an organisation can focus on meeting its core business deliverables.
Keep devices locked
Another very useful measure to take is for decision-makers to lock down their devices in the field. There is software that can do this, either on a firmware or device level.
With a mobile workforce using tablets and smartphones, such software can be used to minimise risk even further.
One of the best things about going the prepaid route is that businesses need not worry about performing SIM swaps when devices are lost. It is just a case of inserting a new prepaid SIM into the device as the SIM is not linked to a specific account.
At the end of the day, it can cost a lot of money when falling prey to SIM fraud and abuse. By implementing some of these proactive measures, companies can mitigate some risks and monthly bill shocks.
* Hein Koen, co-founder of Flickswitch
CES: And thanks for all the beer!
Last week, the Las Vegas expo showed off its fun side with state-of-the-art technologies for making and enjoying beer, writes BRYAN TURNER
From craft beer-making machines to robots that pour beer, CES had more beer than usual in Las Vegas last week. And even free beer if you found the right stand. Stampede’s saloon-style booth offered beer to visitors who tried out its latest drones, virtual reality, and other gaming products. No beer tech, though.
Here are some of the beer technologies that stood out:
LG HomeBrew – Craft beer made at home
LG’s HomeBrew craft beer-making machine, debuted at CES 2019, brings the brewing process home thanks to single-use capsules, a self-cleaning feature, and an algorithm optimised for fermentation.
Like a Nespresso coffee machine, the beer maker uses capsules, which contain malt, yeast, hop oil and flavouring. At the press of a button, LG HomeBrew automates the whole procedure from fermentation and carbonation to ageing. A companion app lets users check HomeBrew’s status at any time during the process, from their handsets.
The beer machine not only offers a simple way to make craft
Designed with discerning beer lovers in mind, HomeBrew allows for in-home production of batches of more than 4 litres of beer in a variety of styles. The following five distinctive, flavoured beers are available now:
- Hoppy American IPA
- Golden American Pale Ale
- Full-bodied English Stout
- Zesty Belgian-style Witbier
- Dry Czech Pilsner
The only catch? It takes about two weeks to make, depending on the beer type.
“LG HomeBrew is the culmination of years of home appliance and water purification technologies that we’ve developed over the decades,” said Dan Song, president of LG Electronics Home Appliance & Air Solutions Company. “Homebrewing has grown at an explosive pace, but there are still many beer lovers who haven’t taken the jump because of the barriers to entry, like complexity, and these are the consumers we think will be attracted to LG HomeBrew.”
Click here to read about the party speaker that holds beer and robots that pour beer.
CES: Alienware gets Legend-ary
At CES in Las Vegas last week, Dell’s Alienware released a family of high-end, thin, light, and affordable machines for both amateur and professional gamers – and a new identity.
Alienware marked CES 2019 as a brand milestone with the debut of a new design identity, Alienware Legend. It aims to set a new bar of excellence for what gamers want most – performance and function. Alienware says it evaluated multiple concepts and chose one that was the biggest and boldest departure from its current look.
Alienware Legend, says the company, stays true to the brand’s core design tenets, taking cues from its deep roots in sci-fi culture and its early industrial designs, to distinguish the brand from the rest of the industry. The new Legend design is optimised with cutting-edge thermal cooling technology to achieve and sustain overclocking power, improved AlienFX lighting, and ultra-thin screen borders. It also unveiled a new “three-knuckle hinge” design that reduces the overall dimension while creating a stronger assembly, all combining to yield a better gaming experience.
“We’re excited to come to this year’s CES with some truly groundbreaking products, next-gen software and strategic partnerships that will bring more people to experience PC gaming and advance the industry,” said Frank Azor, vice president and general manager of Alienware. “The legend design answers the call for more and better from our gaming community, and the new G Series laptops will make PC gaming even more accessible to those looking for high-performance gaming at a cost they can appreciate.”
Click here to read about Alienware Legend in action with the Area-51m and m-series laptops