Computer users are in big trouble, and the threat is faced by consumers and the business community alike, writes ARTHUR GOLDSTUCK.
Almost all users of online business sites and tools are potentially in big trouble – they just don’t know it.
When hackers broke into the most popular social network for professionals this year and the most popular file storage service a few years ago, they didn’t just make off with the passwords for their own use. They published their lists of stolen user names and passwords on hacker sites and on what is know as the Dark Web: an Internet underground that is accessed with specialised browsers.
The biggest problem is not so much that hackers managed to get to the passwords. The average person is simply not worth targeting by the hacker looking for a big payday.
There are two bigger issues, says Stefan Tanase, senior security researcher in Kaspersky Lab’s global research and analysis team. At Kaspersky’s annual Cyber Security Weekend in Malta last week, he offered a sobering perspective on just how easy the hackers have it.
First, he says, most people don’t change their passwords even when they have been compromised in this way – precisely because they feel these particular accounts wouldn’t interest anyone.
Second, once such details have been made available to others, there are armies of potential wrongdoers scouring these lists and testing accounts to exploit vulnerabilities. These can be as mundane as the opportunity to damage people’s reputation by posting vile content in their names.
But even if a password has been changed, a deeper threat remains.
“Since it is so difficult to keep track of one’s passwords across multiple sites, many people use the same standard password wherever they log on,” says Tanase. The sharp criminal mind – and there are many of those – uses publicly-posted stolen log-on credentials to try logging onto various other sites.
Sooner or later, they find their way into people’s Facebook, Twitter or Gmail accounts. Here they harvest profile information, combine it with the log-in credentials that have already proven fruitful, and proceed to break into anything from PayPal to online bank accounts. Where they have access to the victim’s email, it is a simple matter to alter security credentials, and begin transacting in that person’s name.
That is a worst-case scenario – but one that is all too real. There is a word for it: “pwned”. That’s hacker/youth/hipster slang for being “owned” by someone, or conquered.
Most of us have already been pnwed, but don’t know it. Visit the website https://haveibeenpwned.com and type in your email address. It will tell you exactly which stolen passwords lists include your details. If nothing comes up, you’ve kept your online registrations to a minimum. If something does come up, make sure you change your passwords on any sites mentioned – as well as on any other site where you use the same passwords.
“Whenever hackers publish a hacked database, the people at haveibeenpwned collect it and put it in a searchable database where the public can check for their email addresses,” says Tanase. “Don’t worry, it doesn’t make passwords available. But it includes an incredible number of accounts – from 152 leaked databases and 1,8-billion accounts ‘pwned’ by hackers.”
Tanase himself, an affable Romanian who has been analysing threats for Kaspersky Lab for much of this decade, admits he has been pwned.
“Even though I’m a security expert, and done everything right, I’ve been massively pwned. My information was leaked from at least five providers who were hacked.
“Even if you do everything right from a security standpoint, with two-factor authentication, complex passwords, don’t reuse passwords, don’t click on phishing links, you’re still vulnerable when a website gets compromised.”
There is little people can do to prevent one-off theft of passwords after an intrusion, but they can close the hole quickly by changing the password as soon as it has been compromised, If they don’t reuse passwords, then the blow to the ego of getting pwned will be the worst of the damage. If they do reuse passwords, then some serious maintenance suddenly becomes a priority.
For those who are deeply concerned about email and messaging privacy, Tanase has one simple piece of advice: “Crypto is your friend.” By this, he means that using encryption tools will generally safeguard you from personally targeted intrusions. “It is mathematics; it will never lie to you,” he says.
“There are tools you can use, you just need to know about them and also get your friends to use them because, if you’re the only one using it, its not encrypted.
“Let’s imagine every site you use is 100 per cent secure with 100 per cent customisable privacy controls, flawless platform with bulletproof protection. But what happens if one of your friends gets infected? They have access to your private emails sent to the friend, and access to all the information that contact has.
“I want to encourage people to explore the privacy and security settings that are available on all the big platforms, settings that were not available a few years ago, but you still need to enable them from your settings.
“Another important thing is two-factor authentication, where you need both a password and a device where you receive a one-time pin or password. It’s the easiest and quickest thing you can do to massively improve security of your online accounts, online banking security for your Facebook or email or Twitter account. It’s not available by default for simplicity sake, but if you really want security, look for it in the settings. The moment you do that, you make it twice as hard for hackers to access your account.
“Use a password manager to manage all your different passwords. And make sure you keep everything up to date to massively increase your level of security. If you want more security, you have to be okay with less convenience.”
- Arthur Goldstuck is founder of World Wide Worx and editor-in-chief of Gadget.co.za. Follow him on Twitter and Instagram on @art2gee
Sidebar: Compromised web sites, courtesy haveibeenpwned
Adobe: In October 2013, 153 million Adobe accounts were breached with each containing an internal ID, username, email, encrypted password and a password hint in plain text. The password cryptography was poorly done and many were quickly resolved back to plain text. The unencrypted hints also disclosed much about the passwords adding further to the risk that hundreds of millions of Adobe customers already faced.
Compromised data: Email addresses, Password hints, Passwords, Usernames
Dropbox: In mid-2012, Dropbox suffered a data breach which exposed the stored credentials of tens of millions of their customers. In August 2016, they forced password resets for customers they believed may be at risk. A large volume of data totalling over 68 million records was subsequently traded online and included email addresses and salted hashes of passwords (half of them SHA1, half of them bcrypt).
Compromised data: Email addresses, Passwords
Last.fm: In March 2012, the music website Last.fm was hacked and 43 million user accounts were exposed. Whilst Last.fm knew of an incident back in 2012, the scale of the hack was not known until the data was released publicly in September 2016. The breach included 37 million unique email addresses, usernames and passwords stored as unsalted MD5 hashes.
Compromised data: Email addresses, Passwords, Usernames, Website activity
LinkedIn: In May 2016, LinkedIn had 164 million email addresses and passwords exposed. Originally hacked in 2012, the data remained out of sight until being offered for sale on a dark market site 4 years later. The passwords in the breach were stored as SHA1 hashes without salt, the vast majority of which were quickly cracked in the days following the release of the data.
Compromised data: Email addresses, Passwords
Now download a bank account
Absa has introduced an end-to-end account opening for new customers, through the Absa Banking App, which can be downloaded from the Android and Apple app stores. This follows the launch of the world first ChatBanking on WhatsApp service.
This “download your account” feature enables new customers to Absa, to open a Cheque account, order their card and start transacting on the Absa Banking App, all within minutes, from anywhere and at any time, by downloading it from the App stores.
“Overall, this new capability is not only expected to enhance the customer’s digital experience, but we expect to leverage this in our branches, bringing digital experiences to the branch environment and making it easier for our customers to join and bank with us regardless of where they may be,” says Aupa Monyatsi, Managing Executive for Virtual Channels at Absa Retail & Business Banking.
“With this innovation comes the need to ensure that the security of our customers is at the heart of our digital experience, this is why the digital onboarding experience for this feature includes a high-quality facial matching check with the Department of Home Affairs to verify the customer’s identity, ensuring that we have the most up to date information of our clients. Security is supremely important for us.”
The new version of the Absa Banking App is now available in the Apple and Android App stores, and anyone with a South African ID can become an Absa customer, by following these simple steps:
- Download the Absa App
- Choose the account you would like to open
- Tell us who you are
- To keep you safe, we will verify your cell phone number
- Take a selfie, and we will do facial matching with the Department of Home Affairs to confirm you are who you say you are
- Tell us where you live
- Let us know what you do for a living and your income
- Click Apply.
How we use phones to avoid human contact
A recent study by Kaspersky Lab has found that 75% of people pick up their connected device to avoid conversing with another human being.
Connected devices are becoming essential to keeping people in contact with each other, but for many they are also a much-needed comfort blanket in a variety of social situations when they do not want to interact with others. A recent survey from Kaspersky Lab has confirmed this trend in behaviour after three-quarters of people (75%) admitted they use a device to pretend to be busy when they don’t want to talk to someone else, showing the importance of keeping connected devices protected under all circumstances.
Imagine you’ve arrived at a bar and you’re waiting for your date. The bar is busy, and people are chatting all around you. What do you do now? Strike up a conversation with someone you don’t know? Grab your phone from your pocket or handbag until your date arrives to keep yourself busy? Why talk to humans or even make eye-contact with someone else when you can stare at your connected device instead?
The truth is, our use of devices is making it much easier to avoid small talk or even be polite to those around us, and new Kaspersky Lab research has found that 72% of people use one when they do not know what to do in a social situation. They are also the ‘go-to’ distraction for people even when they aren’t trying to look busy or avoid someone’s eye. 46% of people admit to using a device just to kill time every day and 44% use it as a daily distraction.
In addition to just being a distraction, devices are also a lifeline to those who would rather not talk directly to another person in day-to-day situations, to complete essential tasks. In fact, nearly a third (31%) of people would prefer to carry out tasks such as ordering a taxi or finding directions to where they need to go via a website and an app, because they find it an easier experience than speaking with another person.
Whether they are helping us avoid direct contact or filling a void in our daily lives, our constant reliance on devices has become a cause for panic when they become unusable. A third (34%) of people worry that they will not be able to entertain themselves if they cannot access a connected device. 12% are even concerned that they won’t be able to pretend to be busy if their device is out of action.
Dmitry Aleshin, VP for Product Marketing, Kaspersky Lab said, “The reliance on connected devices is impacting us in more ways than we could have ever expected. There is no doubt that being connected gives us the freedom to make modern life easier, but devices are also vital to help people get through different and difficult social situations. No matter what your ‘connection crutch’ is, it is essential to make sure your device is online and available when you need it most.”
To ensure your device lifeline is always there and in top health – no matter what the reason or situation – Kaspersky Security Cloud keeps your connection safe and secure:
· I want to use my device while waiting for a friend – is it secure to access the bar’s Wi-Fi?
With Kaspersky Security Cloud, devices are protected against network threats, even if the user needs to use insecure public Wi-Fi hotspots. This is done through transferring data via an encrypted channel to ensure personal data safety, so users’ devices are protected on any connection.
· Oh no! I’m bored but my phone’s battery is getting low – what am I going to do?
Users can track their battery level thanks to a countdown of how many minutes are left until their device shuts down in the Kaspersky Security Cloud interface. There is also a wide-range of portable power supplies available to keep device batteries charged while on-the-go.
· I’ve lost my phone! How will I keep myself entertained now?
Should the unthinkable happen and you lose or have your phone stolen, Kaspersky Security Cloud can track and protect your device from data breaches, for complete peace of mind. Remote lock and locate features ensure your device remains secure until you are reunited.