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IFA 2015: LG expands audio

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At last week’s IFA conference in Berlin, LG unveiled its Music Flow P5 and SoundPop 360 portable music systems, designed to give users a good music experience at an affordable price.

LG Electronics is expanding its wireless audio collection with two new Bluetooth speakers which where unveiled at IFA 2015 in Berlin. LG Music Flow P5 and SoundPop 360 were both developed “for consumers who want the convenience of portability but are uncompromising in their expectations for high sound quality”.

LG provided the following information on the products:

The LG Music Flow P5 is an extremely portable speaker that belies its powerful sound. As part of LG’s smart Music Flow series, the P5 supports LG’s Auto Music Play feature which automatically begins playing music when the audio source comes within range. Its rechargeable battery allows for 15 hours of continuous playback, more than enough for a full day of use on a single charge. The P5 and its previously announced sibling, the P7, represent LG’s commitment to expanding its wireless audio category to offer the most advanced products with compelling design and versatility.

LG-Music-Flow-P5

Meant to appeal to today’s active listeners, LG designed the SoundPop 360 to be extremely portable. The speaker’s unconventional design was inspired by a coffee tumbler, helping it fit naturally into listeners’ daily lives. The easy to use LG SoundPop 360 is a perfect fit for any interior decorating scheme, blending in seamlessly with the user’s other furniture and appliances.

The strong sound quality and small body of the SoundPop 360 are the result of close collaboration between LG’s Home Entertainment and Mobile Communications Companies. The cylindrical speaker has a 360 degree range so music sounds great regardless of the listener’s relative position. It’s perfect for listening in large groups and the party can go well into the night with 20 hours of battery life. With LG SoundPop 360, you can add music to any setting at any time.

Both new devices offer advanced features only found in LG advanced wireless audio products. With Multi Point, the speakers can be connected to multiple Bluetooth devices simultaneously allowing two users to simultaneously control the devices and share music. Conversely, Dual Play allows listeners to connect two LG Bluetooth speakers to one mobile device, offering even more customization options such as stereo mode. Additionally, the TV Sound Sync feature allows either speaker to be connected to a Bluetooth-compatible TV so that users can have a private viewing experience or go the other way and create a personal home theatre.

“As a leader in the Internet of Things (IoT), we want to help kick off the Internet of Audio (IoATM) era by launching an innovative audio ecosystem. In order to achieve this, we incorporate the highest quality audio technology as well as advanced networking systems that connect our full range of wireless audio products,” said Min Byung-hoon, senior vice president of the LG Home Entertainment Company’s audio-video division. “Innovative new technologies that change how listeners experience music are found in LG’s Wi-Fi connected Music Flow speakers too.

LG’s expanded Bluetooth speaker line-up and a special edition of Music Flow P5 will be on display at IFA 2015 from September 4-9 at LG’s booth in Hall 18. Additionally, the company’s new wireless range-expanding capabilities will be demoed on Music Flow networks without a router.

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Huawei goes ultra-premium

Porsche Design and Huawei have launched the Porsche Design Huawei Mate RS in South Africa exclusive to MTN and retailing for R 26 459.

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The Porsche Design Huawei Mate RS boasts features like the world’s first dual fingerprint design, including an in-screen fingerprint sensor, the world’s first Artificial Intelligence (AI) processor and Leica triple camera with 40MP image capture.

“After the overwhelming success of the Porsche Design Huawei Mate 10 Pro in South Africa, we now bring you our latest offering, a perfect blend of innovation in a smartphone and luxury design,” said Likun Zhao, Vice President of Huawei Consumer Business Group Southern Africa. “From three-point security feature including facial recognition, rear fingerprint scanner and the new innovative in-screen fingerprint to the Leica triple camera system. it culminates in an unprecedented experience for our customers.”

The device incorporates Porsche Design’s signature design language and Huawei’s breakthrough technology.  The phone has a 6” 2K curved OLED screen and symmetrical look, minimalist feel and 8-edged 3D curved glass body.

High performance is symbolised by the naming of the smartphone: the term “RS” in the world of Porsche motorsport stands for outstanding racing performance.

Huawei provided the following information on The Porsche Design Huawei Mate RS benefits and features :

·         The world’s first dual fingerprint scanner for enhanced convenience, allowing users to wake and unlock the device simply, thanks to an in-screen fingerprint sensor. Hover to wake the device, touch to unlock it

·         The winning combination of Leica triple camera with 40MP RGB sensor technology and exceptional photography powered by Master AI. This combination puts effortless, eye-catching photography at the fingertips of those looking to immortalise their favourite moments. Combined with 5 x hybrid zoom, and the world’s first AI image stabilisation on a smartphone camera ensures photography lovers can capture the best shots with exceptional clarity in almost any situation

·         The Porsche Design Huawei Mate RS is the first Huawei handset to allow quick wireless charging, making it even easier to keep the phone topped up and ready to go and, thanks to its long lasting battery, users will easily be powered through the busiest of days

·         An ‘intelligent’ smartphone, the powerful AI processor automatically tailors the performance of the phone according to how it is used – constantly learning, understanding and anticipating needs, it is the perfect personal assistant for the pocket

·         256GB of internal storage means those constantly on the go and constantly on their phone can be worry free

·         Dual SLS (super linear system) speakers with DOLBY ATMOS enable users to have a superior experience, with the best immersive surround sound and entertainment on the go

·         Splash, water and dust resistant, which means there is no need to worry about damaging the device in the rain or accidentally dropping it in water

Jan Becker, CEO Porsche Design Group, said: “Both Porsche Design and Huawei seek to imagine and develop products that stand for precision and perfection, intelligent functionality and highly sophisticated design. Our aim was to create an outstanding device that goes one step further. We believe we have reached this goal by taking our partnership to the next level.”

Porsche Design and Huawei have worked in tandem to develop a smartphone that fuses together the two brands’ DNA, wealth of experience in design and technology, industry-leading expertise and exceptional performance. Through the use of colour in the device’s body, software themes and accessories, the new handset is accentuated with Porsche Design’s distinguished aesthetic and purist, minimalist feel.

The Porsche Design Huawei Mate RS will be available to purchase exclusively from MTN at R 26 459.

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Cross-channel chat launched

Clickatell has launched a cross-channel live chat service, Touch Go, that transforms omni-channel customer care.

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It enables live chat across a company’s website as well as social platforms (Twitter and Facebook) and mobile apps, bringing customer care and engagement into a single business platform.

“Today’s consumers expect to engage with your brand on the digital channel of their choosing,” says Deon van Heerden, Clickatell Engage CEO and Group CFO. “They want to message your business and instantly have queries resolved, find the information and services they are looking for, without the need for a voice call. Clickatell’s Touch Go makes that happen with the right level of capabilities for businesses of all sizes.”

Businesses can start using Touch Go immediately, with a free Starter option. Touch Go requires no credit card for sign-up and is fully featured with a simple setup process. It offers customisable branding, a unified chat desk business application as well as reports and analytics.

As the business scales up its digital customer care, it can opt-in for the Touch Enterprise offering. Touch Enterprise is designed for scaling up customer care efforts through advanced capabilities including AI driven virtual agents, sentiment analysis, automated workflows, enterprise integrations and in-channel mini-applications.

“Customer care has become a defining factor for sustained business success ” says Nirmal Nair, Clickatell Engage EVP Product & Marketing. “In an ever-increasing mobile native world, customers often choose to interact digitally, but they also expect to be able to reach a human immediately, should they need. Monitoring multiple channels and providing immediate action becomes challenging with siloed deployments. Touch’s unified solution allows businesses of all sizes to provide the customer delight in a simple modular approach.”

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