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IFA 2015: Acer gets a refresh

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At this year’s IFA conference in Berlin, Acer announced refreshes to its Aspire V Nitro Series notebooks and the Aspire V 13 notebook, all of which incorporate 6th generation Intel Core processors.

The refreshed Aspire V Nitro Series notebooks and Aspire V 13 support the latest USB 3.1 Type-C port, while “Black Edition” Aspire V Nitro models support Thunderbolt 3, which brings Thunderbolt to USB Type-C at speeds up to 40Gbpup. All models include Qualcomm VIVE 2×2 802.11ac Wi-Fi with Qualcomm MU | EFX MU-MIMO technology, allowing up to three times faster downloads compared to other 802.11ac products. MU-MIMO networks serve multiple devices simultaneously, so that higher efficacy can be achieved with multiple devices.

“Sophisticated consumers want the most powerful and efficient notebooks for applications such as gaming, 4k video streaming, downloading, and more,” said Rahul Patel, senior vice president and general manager, connectivity, Qualcomm Technologies, Inc. “With the inclusion of Qualcomm MU-MIMO technology, Acer’s V Nitro Series has the top-notch Wi-Fi connectivity option to ensure performance.”

Aspire V Nitro Series- Life in the Fast Lane

The Aspire V Nitro Series notebooks are designed for those seeking an immersive sensory experience and serious computing power. Powered by 6th generation Intel Core processors, the 2015 Aspire V Nitro Series support up to 32GB DDR4 system memory, NVIDIA GeForce graphics, and SATA III SSD/SSHD/HDD storage options. “Black Edition” models support NVIDIA GeForce GTX960M graphics with up to 4GB GDDR5 graphics RAM, and lightning-fast NVMe PCIe SSDs which are typically only available in enterprise servers.

“The Acer Aspire notebook series powered by the new 6th Gen Intel Core processors provides consumers with powerful performance and a long battery life for the best computing experience today,” said Kirk Skaugen, senior vice president and general manager of Intel’s Client Computing Group.  “Intel and Acer have a long history of innovation together, bringing new technologies to market that delight consumers.”

The 2015 refreshes for both the 17-inch and 15-inch Aspire V Nitro models include a neat-cut corner design and a breakthrough slot-antenna design. The antenna is discretely positioned on one corner of the display ensuring 360-degree WiFi coverage with no dead zones. Acer TrueHarmony Plus with Dolby Audio technology help the four built-in speakers pump out powerful surround sound for gaming, film, and music playback. The premium “Black Edition” models include a distinctive light bar alongside the hinge, 4K 100% Adobe RGB options, and hand-assembled Acer DustDefender thermal exhausts with the world’s thinnest metallic blades of just 0.1mm thin, which are stronger and quieter.

Aspire V 13 Series – A Blend of Style and Performance

The new Aspire V 13 notebooks are powered by 6th generation Intel Core processors, Intel HD graphics, and up to 16GB DDR3L system memory. The notebooks come in two stylish colors – Steel Black and Platinum White.At just 19.65 mm thin and 1.5 kg light, they are designed to slip into a bag easily, while 8 hours of battery life lets users stay unplugged for a full workday.

The Aspire V 13 feature Acer CrystalEye HD webcams, and are Skype for Business certified for smooth audio and visuals without gaps or lags, while also allowing a smooth experience for Cortana, Microsoft’s personal digital assistant. Four USB ports provide plentiful connectivity, while two powerful speakers with Dolby Audio technology provide cinematic sound on the go, and thanks to the built-in Precision Touchpad (PTP), the Aspire V 13 enables accurate navigation and full support of Windows 10 gestures across touch and non-touch models.

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Huawei goes ultra-premium

Porsche Design and Huawei have launched the Porsche Design Huawei Mate RS in South Africa exclusive to MTN and retailing for R 26 459.

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The Porsche Design Huawei Mate RS boasts features like the world’s first dual fingerprint design, including an in-screen fingerprint sensor, the world’s first Artificial Intelligence (AI) processor and Leica triple camera with 40MP image capture.

“After the overwhelming success of the Porsche Design Huawei Mate 10 Pro in South Africa, we now bring you our latest offering, a perfect blend of innovation in a smartphone and luxury design,” said Likun Zhao, Vice President of Huawei Consumer Business Group Southern Africa. “From three-point security feature including facial recognition, rear fingerprint scanner and the new innovative in-screen fingerprint to the Leica triple camera system. it culminates in an unprecedented experience for our customers.”

The device incorporates Porsche Design’s signature design language and Huawei’s breakthrough technology.  The phone has a 6” 2K curved OLED screen and symmetrical look, minimalist feel and 8-edged 3D curved glass body.

High performance is symbolised by the naming of the smartphone: the term “RS” in the world of Porsche motorsport stands for outstanding racing performance.

Huawei provided the following information on The Porsche Design Huawei Mate RS benefits and features :

·         The world’s first dual fingerprint scanner for enhanced convenience, allowing users to wake and unlock the device simply, thanks to an in-screen fingerprint sensor. Hover to wake the device, touch to unlock it

·         The winning combination of Leica triple camera with 40MP RGB sensor technology and exceptional photography powered by Master AI. This combination puts effortless, eye-catching photography at the fingertips of those looking to immortalise their favourite moments. Combined with 5 x hybrid zoom, and the world’s first AI image stabilisation on a smartphone camera ensures photography lovers can capture the best shots with exceptional clarity in almost any situation

·         The Porsche Design Huawei Mate RS is the first Huawei handset to allow quick wireless charging, making it even easier to keep the phone topped up and ready to go and, thanks to its long lasting battery, users will easily be powered through the busiest of days

·         An ‘intelligent’ smartphone, the powerful AI processor automatically tailors the performance of the phone according to how it is used – constantly learning, understanding and anticipating needs, it is the perfect personal assistant for the pocket

·         256GB of internal storage means those constantly on the go and constantly on their phone can be worry free

·         Dual SLS (super linear system) speakers with DOLBY ATMOS enable users to have a superior experience, with the best immersive surround sound and entertainment on the go

·         Splash, water and dust resistant, which means there is no need to worry about damaging the device in the rain or accidentally dropping it in water

Jan Becker, CEO Porsche Design Group, said: “Both Porsche Design and Huawei seek to imagine and develop products that stand for precision and perfection, intelligent functionality and highly sophisticated design. Our aim was to create an outstanding device that goes one step further. We believe we have reached this goal by taking our partnership to the next level.”

Porsche Design and Huawei have worked in tandem to develop a smartphone that fuses together the two brands’ DNA, wealth of experience in design and technology, industry-leading expertise and exceptional performance. Through the use of colour in the device’s body, software themes and accessories, the new handset is accentuated with Porsche Design’s distinguished aesthetic and purist, minimalist feel.

The Porsche Design Huawei Mate RS will be available to purchase exclusively from MTN at R 26 459.

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Cross-channel chat launched

Clickatell has launched a cross-channel live chat service, Touch Go, that transforms omni-channel customer care.

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It enables live chat across a company’s website as well as social platforms (Twitter and Facebook) and mobile apps, bringing customer care and engagement into a single business platform.

“Today’s consumers expect to engage with your brand on the digital channel of their choosing,” says Deon van Heerden, Clickatell Engage CEO and Group CFO. “They want to message your business and instantly have queries resolved, find the information and services they are looking for, without the need for a voice call. Clickatell’s Touch Go makes that happen with the right level of capabilities for businesses of all sizes.”

Businesses can start using Touch Go immediately, with a free Starter option. Touch Go requires no credit card for sign-up and is fully featured with a simple setup process. It offers customisable branding, a unified chat desk business application as well as reports and analytics.

As the business scales up its digital customer care, it can opt-in for the Touch Enterprise offering. Touch Enterprise is designed for scaling up customer care efforts through advanced capabilities including AI driven virtual agents, sentiment analysis, automated workflows, enterprise integrations and in-channel mini-applications.

“Customer care has become a defining factor for sustained business success ” says Nirmal Nair, Clickatell Engage EVP Product & Marketing. “In an ever-increasing mobile native world, customers often choose to interact digitally, but they also expect to be able to reach a human immediately, should they need. Monitoring multiple channels and providing immediate action becomes challenging with siloed deployments. Touch’s unified solution allows businesses of all sizes to provide the customer delight in a simple modular approach.”

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