Connect with us

Featured

IBM’s Watson tackles crime

Published

on

IBM Security has announced Watson for Cyber Security, a new cloud-based version of the company’s cognitive technology trained on the language of security as part of a year-long research project.

To further scale the system, IBM plans to collaborate with eight universities to greatly expand the collection of security data IBM has trained the cognitive system with.

Training Watson for Cyber Security is a critical step in the advancement of cognitive security. Watson is learning the nuances of security research findings and discovering patterns and evidence of hidden

cyber attacks and threats that could otherwise be missed. Starting this fall, IBM will work with leading universities and their students to further train Watson on the language of cybersecurity, including: California State Polytechnic University, Pomona; Pennsylvania State University; Massachusetts Institute of Technology; New York University; the University of Maryland, Baltimore County (UMBC); the University of New Brunswick; the University of Ottawa and the University of Waterloo.

Today’s news is part of a pioneering cognitive security project to address the looming cybersecurity skills gap. IBM efforts are designed to improve security analysts’ capabilities using cognitive systems that automate the connections between data, emerging threats and remediation strategies. IBM intends to begin beta production deployments that take advantage of IBM Watson for Cyber Security later this year.

IBM’s world-renowned X-Force research library will be a central part of the materials fed to Watson for Cyber Security. This body of knowledge includes 20 years of security research, details on 8 million spam and phishing attacks and over 100,000 documented vulnerabilities.

Watson to Address Looming Security Skills Gap

The volume of security data presented to analysts is staggering. The average organization sees over

200,000 pieces of security event data per day1 with enterprises spending $1.3 million a year dealing with false positives alone, wasting nearly 21,000 hours2. Couple this with 75,000-plus known software vulnerabilities reported in the National Vulnerability Database3, 10,000 security research papers published each year and over 60,000 security blogs published each month4– and security analysts are severely challenged to move with informed speed.

Designed on the IBM Cloud, Watson for Cyber Security will be the first technology to offer cognition of security data at scale using Watson’s ability to reason and learn from “unstructured data” – 80 percent of all data on the internet that traditional security tools cannot process, including blogs, articles, videos, reports, alerts, and other information. In fact, IBM analysis found that the average organization leverages only 8 percent of this unstructured data. Watson for Cyber Security also uses natural language processing to understand the vague and imprecise nature of human language in unstructured data.

As a result, Watson for Cyber Security is designed to provide insights into emerging threats, as well as recommendations on how to stop them, increasing the speed and capabilities of security professionals.

IBM will also incorporate other Watson capabilities including the system’s data mining techniques for outlier detection, graphical presentation tools and techniques for finding connections between related data points in different documents. For example, Watson can find data on an emerging form of malware in an online security bulletin and data from a security analyst’s blog on an emerging remediation strategy.

“Even if the industry was able to fill the estimated 1.5 million open cyber security jobs by 2020, we’d still have a skills crisis in security,” said Marc van Zadelhoff, General Manager, IBM Security. “The volume and velocity of data in security is one of our greatest challenges in dealing with cybercrime. By leveraging Watson’s ability to bring context to staggering amounts of unstructured data, impossible for people alone to process, we will bring new insights, recommendations, and knowledge to security professionals, bringing greater speed and precision to the most advanced cybersecurity analysts, and providing novice analysts with on-the-job training.”

Universities to Help Train IBM Watson for Cyber Security

IBM plans to collaborate with eight universities that have some of the world’s best cybersecurity programs to further train Watson and introduce their students to cognitive computing. The universities include: California State Polytechnic University, Pomona; Pennsylvania State University; Massachusetts Institute of Technology; New York University; UMBC; the University of New Brunswick; the University of Ottawa and the University of Waterloo.

Students will help train Watson on the language of cybersecurity, initially working to help build Watson’s corpus of knowledge by annotating and feeding the system security reports and data. As students work closely with IBM Security experts to learn the nuances of these security intelligence reports, they’ll also be amongst the first in the world to gain hands-on experience in this emerging field of cognitive security.

This work will build on IBM’s work in developing and training Watson for Cyber Security. IBM currently plans to process up to 15,000 security documents per month over the next phase of the training with the university partners, clients and IBM experts collaborating.

These documents will include threat intelligence reports, cybercrime strategies and threat databases. Training Watson will also help build the taxonomy for Watson in cybersecurity including the understanding of hashes, infection methods and indicators of compromise and help identify advanced persistent threats.

In another effort to further scientific advancements in cognitive security, UMBC also announced a multi-year collaboration with IBM Research to create an Accelerated Cognitive Cybersecurity Laboratory (ACCL) in the College of Engineering and Information Technology. Faculty and students working in the ACCL will apply cognitive computing to complex cybersecurity challenges to build upon their own prior research. They will also collaborate with IBM scientists and leverage IBM’s advanced computing systems to add speed and scale to new cybersecurity solutions.

“This collaboration will allow our students and faculty to work with IBM to advance the state-of-the-art in cognitive computing and cybersecurity,” said Anupam Joshi, director of UMBC’s Center for Cybersecurity and chair of computer science and electrical engineering, at UMBC, who will lead the ACCL at UMBC.

Arts and Entertainment

VoD cuts the cord in SA

Some 20% of South Africans who sign up for a subscription video on demand (SVOD) service such as Netflix or Showmax do so with the intention of cancelling their pay television subscription.

Published

on

That’s according to GfK’s international ViewScape survey*, which this year covers Africa (South Africa, Kenya and Nigeria) for the first time.

The study—which surveyed 1,250 people representative of urban South African adults with Internet access—shows that 90% of the country’s online adults today use at least one online video service and that just over half are paying to view digital online content. The average user spends around 7 hours and two minutes a day consuming video content, with broadcast television accounting for just 42% of the time South Africans spend in front of a screen.

Consumers in South Africa spend nearly as much of their daily viewing time – 39% of the total – watching free digital video sources such as YouTube and Facebook as they do on linear television. People aged 18 to 24 years spend more than eight hours a day watching video content as they tend to spend more time with free digital video than people above their age.

Says Benjamin Ballensiefen, managing director for Sub Sahara Africa at GfK: “The media industry is experiencing a revolution as digital platforms transform viewers’ video consumption behaviour. The GfK ViewScape study is one of the first to not only examine broadcast television consumption in Kenya, Nigeria and South Africa, but also to quantify how linear and online forms of content distribution fit together in the dynamic world of video consumption.”

The study finds that just over a third of South African adults are using streaming video on demand (SVOD) services, with only 16% of SVOD users subscribing to multiple services. Around 23% use per-pay-view platforms such as DSTV Box Office, while about 10% download pirated content from the Internet. Around 82% still sometimes watch content on disc-based media.

“Linear and non-linear television both play significant roles in South Africa’s video landscape, though disruption from digital players poses a growing threat to the incumbents,” says Molemo Moahloli, general manager for media research & regional business development at GfK Sub Sahara Africa. “Among most demographics, usage of paid online content is incremental to consumption of linear television, but there are signs that younger consumers are beginning to substitute SVOD for pay-television subscriptions.”

Continue Reading

Featured

New data rules raise business trust challenges

When the General Data Protection Regulation comes into effect on May 25th, financial services firms will face a new potential threat to their on-going challenges with building strong customer relationships, writes DARREL ORSMOND, Financial Services Industry Head at SAP Africa.

Published

on

The regulation – dubbed GDPR for short – is aimed at giving European citizens control back over their personal data. Any firm that creates, stores, manages or transfers personal information of an EU citizen can be held liable under the new regulation. Non-compliance is not an option: the fines are steep, with a maximum penalty of €20-million – or nearly R300-million – for transgressors.

GDPR marks a step toward improved individual rights over large corporates and states that prevents the latter from using and abusing personal information at their discretion. Considering the prevailing trust deficit – one global EY survey found that 60% of global consumers worry about hacking of bank accounts or bank cards, and 58% worry about the amount of personal and private data organisations have about them – the new regulation comes at an opportune time. But it is almost certain to cause disruption to normal business practices when implemented, and therein lies both a threat and an opportunity.

The fundamentals of trust

GDPR is set to tamper with two fundamental factors that can have a detrimental effect on the implicit trust between financial services providers and their customers: firstly, customers will suddenly be challenged to validate that what they thought companies were already doing – storing and managing their personal data in a manner that is respectful of their privacy – is actually happening. Secondly, the outbreak of stories relating to companies mistreating customer data or exposing customers due to security breaches will increase the chances that customers now seek tangible reassurance from their providers that their data is stored correctly.

The recent news of Facebook’s indiscriminate sharing of 50 million of its members’ personal data to an outside firm has not only led to public outcry but could cost the company $2-trillion in fines should the Federal Trade Commission choose to pursue the matter to its fullest extent. The matter of trust also extends beyond personal data: in EY’s 2016 Global Consumer Banking Survey, less than a third of respondents had complete trust that their banks were being transparent about fees and charges.

This is forcing companies to reconsider their role in building and maintaining trust with its customers. In any customer relationship, much is done based on implicit trust. A personal banking customer will enjoy a measure of familiarity that often provides them with some latitude – for example when applying for access to a new service or an overdraft facility – that can save them a lot of time and energy. Under GDPR and South Africa’s POPI act, this process is drastically complicated: banks may now be obliged to obtain permission to share customer data between different business units (for example because they are part of different legal entities and have not expressly received permission). A customer may now allow banks to use their personal data in risk scoring models, but prevent them from determining whether they qualify for private banking services.

What used to happen naturally within standard banking processes may be suddenly constrained by regulation, directly affecting the bank’s relationship with its customers, as well as its ability to upsell to existing customers.

The risk of compliance

Are we moving to an overly bureaucratic world where even the simplest action is subject to a string of onerous processes? Compliance officers are already embedded within every function in a typical financial services institution, as well as at management level. Often the reporting of risk processes sits outside formal line functions and end up going straight to the board. This can have a stifling effect on innovation, with potentially negative consequences for customer service.

A typical banking environment is already creaking under the weight of close to 100 acts, which makes it difficult to take the calculated risks needed to develop and launch innovative new banking products. Entire new industries could now emerge, focusing purely on the matter of compliance and associated litigation. GDPR already requires the services of Data Protection Officers, but the growing complexity of regulatory compliance could add a swathe of new job functions and disciplines. None of this points to the type of innovation that the modern titans of business are renowned for.

A three-step plan of action

So how must banks and other financial services firms respond? I would argue there are three main elements to successfully navigating the immediate impact of the new regulations:

Firstly, ensuring that the technologies you use to secure, manage and store personal data is sufficiently robust. Modern financial services providers have a wealth of customer data at their disposal, including unstructured data from non-traditional sources such as social media. The tools they use to process and safeguard this data needs to be able to withstand the threats posed by potential data breaches and malicious attacks.

Secondly, rethinking the core organisational processes governing their interactions with customers. This includes the internal measures for setting terms and conditions, how customers are informed of their intention to use their data, and how risk is assessed. A customer applying for medical insurance will disclose deeply personal information about themselves to the insurance provider: it is imperative the insurer provides reassurance that the customer’s data will be treated respectfully and with discretion and with their express permission.

Thirdly, financial services firms need to define a core set of principles for how they treat customers and what constitutes fair treatment. This should be an extension of a broader organisational focus on treating customers fairly, and can go some way to repairing the trust deficit between the financial services industry and the customers they serve.

Continue Reading

Trending

Copyright © 2018 World Wide Worx