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HR must keep up with high-tech

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Many HR departments are being left behind as new technology becomes available and the job market becomes more transparent. The also need to make faster decisions as the amount of information they need to manage grows, which is creating new challenges for HR directors, writes SANDRA SWANEPOEL, MD for Sage HR & Payroll.

The world of human resources (HR) is changing at a speed that is leaving most HR departments behind. New technology is bringing more transparency into the job market and into the performance of the HR department, creating new challenges for HR directors.

It’s also changing the expectations that employees and job applicants have of the employer experience. What’s more, HR departments need to make faster decisions, even as the amount of information they need to manage grows. For   example, I know of a business that received 100,000 CVs after advertising a group of positions. Meanwhile, a volatile labour market, growing competition for scarce skills, and tighter regulation all bring with them complex and constantly evolving pressures. Line mangers and senior management are putting more pressure on HR departments to add value to the business and to serve as their strategic partners.

As a result, HR departments need to become more tech-savvy. They need to put in place systems that allow them to automate routine paperwork, make sense of growing volumes of data, and respond to the needs of the business and employees in a more agile fashion. Without technology, they will not be able to meet the demands they face.

Digging through big data

As a start, the recruitment market poses some interesting challenges for HR managers. They have access to a wider potential pool of talent, thanks to the Web and social media, but that also means that they need to be able to process more information. Here, online applicant tracking systems and career portals can be a massive help in filtering and managing data.

In much the same way as the Internet has given employers access to jobseekers, it also gives talent access to expanded employment opportunities. Let’s face it: anyone who has a CV on a career website or a profile on LinkedIn is on the job market for the right price and opportunity. It’s easier than ever for recruiters to spot great talent – which means the HR department’s job is harder when it comes to skills retention.

Engage and retain

As such, it’s also important to apply technology for engaging, managing and retaining employees. When it comes to managing staff, HR departments can gather rich data about the business and use it to analyse skills gaps, performance, costs, and more. Increasingly, HR decisions about hiring and training are driven by good information housed in HR and line of business systems.

In the background, a robust HR platform enables the HR department to capture data about employees’ key performance areas (KPAs) and indicators (KPIs), performance reviews, training and development requirements, medical history, occupational injuries, and more. This information can help the business to make better hiring and training decisions. HR directors can get better insight into trends such as staff churn, the costs of training and development, and the skills they may need to attract and develop to support the business’s future growth.

IT also has an important role to play in employee engagement. Tools such as employee self-service can reduce paperwork for the HR department while delivering better service to the workforce. When people can apply for leave, fill in expense claims and pick up payslips online or from their mobile phones, everyone wins from the gains in efficiency and convenience.

Closing words

In a world where employees are ambitious and connected, and where business has high expectations, HR departments must become more flexible and focused.

Technology is an important enabler for them, offering them the ability to streamline operations and make better decisions. And with today’s cloud-based options, it is easier and more affordable than ever for HR departments to modernise and automate the way they work.

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Password managers don’t protect you from hackers

Using a password manager to protect yourself online? Research reveals serious weaknesses…

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Top password manager products have fundamental flaws that expose the data they are designed to protect, rendering them no more secure than saving passwords in a text file, according to a new study by researchers at Independent Security Evaluators (ISE).

“100 percent of the products that ISE analyzed failed to provide the security to safeguard a user’s passwords as advertised,” says ISE CEO Stephen Bono. “Although password managers provide some utility for storing login/passwords and limit password reuse, these applications are a vulnerable target for the mass collection of this data through malicious hacking campaigns.”

In the new report titled “Under the Hood of Secrets Management,” ISE researchers revealed serious weaknesses with top password managers: 1Password, Dashlane, KeePass and LastPass.  ISE examined the underlying functionality of these products on Windows 10 to understand how users’ secrets are stored even when the password manager is locked. More than 60 million individuals 93,000 businesses worldwide rely on password managers. Click here for a copy of the report.

Password managers are marketed as a solution to eliminate the security risks of storing passwords or secrets for applications and browsers in plain text documents. Having previously examined these and other password managers, ISE researchers expected an improved level of security standards preventing malicious credential extraction. Instead ISE found just the opposite. 

Click here to read the findings from the report.

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MWC: Next generation of inflight connectivity to be unveiled

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Next week at Mobile World Congress, the Seamless Air Alliance will reveal progress on its mission towards enabling the next generation of inflight connectivity. This follows a significant start for the Alliance, which has seen membership increase five-fold since the first meeting in June of last year. The Alliance has a new research laboratory setup and continues progress through its three working groups, writing specifications for the technology, requirements, and operations.

These developments represent a huge leap towards the goal of making connectivity as easy and enjoyable in the skies as it is on the ground. Appearing as part of the Airbus stand (Hall 6, stand 6G34), the Seamless Air Alliance will reveal specification topics that have been completed and published to its membership.

“The passenger experience with inflight connectivity remains one of the great technology challenges. From Day One we have been determined to deliver on our mission to bring industries and technologies together to make the inflight internet experience simple to access and a delight to use,” said the Alliance’s Chief Executive Officer, Jack Mandala.

“I have been tremendously encouraged by the enthusiastic and committed response we have seen and the widening areas of expertise we can call upon as more and more companies and organisations continue to join us,” he added.

Announced during MWC 2018, the Seamless Air Alliance has since grown to twenty-three membercompanies with more than one-hundred key personnel from across the membership participating in its three working groups, with numbers continuing to increase.

The Seamless Air Alliance was created by founding members Airbus, Airtel, Delta Air Lines, OneWeb and Sprint, and quickly joined by Air France KLM, Aeromexico, and GOL Linhas Aereas Inteligentes and global technology leaders including Astronics, Collins Aerospace, Comtech, Cyient, iDirect, Inmarsat, Intelsat, Latecoere, Nokia, and Panasonic. 

Today, the Alliance is pleased to announce five additional new members: Adaptive Channel, Etihad Airways, GlobalReach Technology, Safran, and SITAONAIR.

“We are extremely pleased to have these companies join and be a part of the companies driving the next generation of connectivity.” said Mr Mandala.

The Seamless Air Alliance will enable travelers boarding any flight, on any airline, anywhere in the world, to use their own devices to automatically connect to the Internet with no complicated login process nor paywall to scramble over.

The Alliance is also announcing the release of a new research study on the economic benefit of standardization on the inflight connectivity market at Mobile World Congress. This report is available for download at https://www.seamlessalliance.com/publications/

The Alliance is moving rapidly towards an expected demonstration of the technology later in 2019 and anticipates massive interest in Barcelona from the whole communications eco-system.

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