Being able to access digital information is a must these days. But, says MONIQUE WILLIAMS, Hyland Southern Africa Regional Manager this information has to be managed across the enterprise to ensure easy access for competitiveness.
In this day and age, the ability to access and manage information or content digitally is critical to all business processes. Managing that content across the enterprise is even more valuable to ensure a competitive business and support organisation growth.
However, the reality for many organisations is that they do not have the scope, budget or time to solve all of their content needs at once, and it has become more difficult to know where to get started. With all the technology that exists and the myriad vendors, enterprise content management (ECM) roadmaps can seem complicated.
There are six categories that not only help explain ECM, but also provide a very useful framework for building a new solution and evaluating existing solutions. This framework can be used to address the challenge of rolling out an ECM solution for a specific problem, a department or to an entire organisation. By using this framework, an organisation will be sure to implement a solution that is more than just an electronic filing cabinet with light processing functionalities.
When many people think about ECM, the first thing they think about is imaging or scanning – getting the paper digitised and into the system. And of course that is a key part of the solution – to eliminate filing cabinets and boxes of information and archive records digitally. But that is not where capture ends.
An ECM system is also able to capture and centrally manage all related information, whether that comes in as a text report, documents borne in SharePoint, related communications from emails and faxes, and data streams with content from another system. Technology automation ensures an ECM solution is able to capture any file type from any physical location with minimal data entry.
An ECM solution revolutionises the way an organisation performs the processes that use this content. Many processes can be automated with a digital solution, particularly structured processes that follow predefined steps and have predictable outcomes. For example, in accounts payable, any amount under R500 could be paid automatically.
An ECM solution allows documents and decisions to be routed to the right people as soon as that information comes in. This is particularly helpful with unstructured information that still requires human intervention, such as an invoice for something the company didn’t order.
A new wave of content management includes case management, combining the best of structured and unstructured content and providing useful tools to manage all the tasks and activities within case work. It builds processes and solutions around a person and their work rather than a complete business process.
With an ECM solution, personnel can access content easily, from anywhere and whenever they need it. There are more points of access to the information than just the software solution itself.
Personnel working in other applications can just reference the information in the ECM system as it integrates with the screens of other applications. Information can also be accessed offline or through a mobile device. The software itself can be personalised to match a user’s work, cutting down on user training. And access to content can be extended to people outside of the organisation like customers, students or patients, thereby reducing calls to customer service.
As mentioned above, another key element of an ECM solution is that it is able to integrate with any other enterprise application, such as an enterprise resource planning (ERP) system, productivity tools or home grown applications, without anyone having to write custom code. This ensures that the content never resides in a bubble and avoids duplicate data entry into multiple systems. Applications that are data driven can have a real time data exchange.
With all content in one centralised place, and all activity happening in a coordinated manner, an ECM solution enables an organisation to gain insights into process and system performance. It allows the company to see how accurate and efficient processes are, identify and eliminate bottlenecks, deliver accurate and timely data for an audit, and prove return on investment.
An ECM solution also empowers an organisation to secure and protect content from the moment it enters the system and in accordance with compliance requirements. For example, in the case of dealing with credit card or social security numbers, the data can be encrypted at rest and during transportation.
The solution can also provide affordable and inbuilt protection of the data and instant online redundancy, so that in the event of a server failure the company is not at risk of losing any critical data and can have a continuation of business. Finally, an ECM solution has the ability to handle long term retention and destruction requirements from a legal records retention policy point of view.
Ultimately, with all the functionality available, an ECM solution should be able to flexibly meet the needs of a company’s individual content management requirements, whether at a departmental or organisational level.
Auto rivals team up for connected car demo
Rivals BMW, Ford and Groupe PSA, maker of Peugeot and Opel cars, have teamed up with the 5G Automotive Association (5GAA), Qualcomm Technologies and Savari for Europe’s first live demonstration of C-V2X direct communication technology operating across vehicles from multiple auto manufacturers.
The live demonstration also featured a live showcase of C-V2X direct communication technology operating between passenger cars, motorcycles, and roadside infrastructure. C-V2X is a global solution for vehicle-to-everything (V2X) communication in support of improved automotive safety, automated driving and traffic efficiency.
The demonstration exhibited the road safety and traffic efficiency benefits of using C-V2X for Vehicle-to-Vehicle (V2V) collision avoidance, as well as Vehicle-to-Infrastructure (V2I) connectivity to traffic signals and Traffic Management Centers (TMC). C-V2X was operated using real-time direct communications over ITS spectrum and demonstrated its ability to work without cellular network coverage, and underscores its commercial readiness for industry deployment as early as 2020. Superior performance and cost-effectiveness compared to other V2X technologies, along with forward-compatibility with 5G, make C-V2X direct communications a preferred solution for C-ITS applications.
Six demonstrations were shown including: Emergency Electronic Brake Light, Intersection Collision Warning, Across Traffic Turn Collision Risk Warning, Slow Vehicle Warning and Stationary Vehicle Warning, Signal Phase and Timing / Signal Violation Warning and Vulnerable Road User (pedestrian) Warning. The vehicles involved included two-wheel e-scooters provided by BMW Group, and automotive passenger vehicles provided by Ford, Groupe PSA, and BMW Group, all of which were equipped with C-V2X direct communication technology using the Qualcomm® 9150 C-V2X chipset solution. V2X software stack and application software, along with roadside infrastructure, were provided by industry leader, Savari.
C-V2X is globally supported by a broad automotive ecosystem, which includes the fast growing 5GAA organization. The 5GAA involves over 85 global members comprised of many leading automakers, Tier-1 suppliers, software developers, mobile operators, semiconductor companies, test equipment vendors, telecom suppliers, traffic signal suppliers and road operators.
Cellular modems will be key to the C-V2X deployment in vehicles to support telematics, eCall, connected infotainment and delivering useful driving/traffic/parking information. As C-V2X direct communication functionality is integrated into the cellular modem, C-V2X solutions are expected to be more cost-efficient and economical over competing technologies, and benefit from accelerated attach rates. C-V2X direct communication field validations are currently underway in Germany, France, Korea, China, Japan and the U.S.
C-V2X currently stands as the only V2X technology based on globally recognized 3rd Generation Partnership Project (3GPP) specifications, with ongoing evolution designed to offer forward compatibility with 5G. C-V2X also leverages and reuses the upper layer protocols defined by the automotive industry, including the European Telecommunications Standards Institute (ETSI) organization. C-V2X includes two complementary transmission modes:
- Direct communication as shown in this demonstration for V2V and V2I use cases
- V2N network communication, which leverages mobile operators for connectivity and delivers cloud-based services, including automated crash notification (ACN, as mandated by eCall), hazard warnings, weather conditions, green light optimal speed advisory (GLOSA), parking spot location, and remote tele-operation to support automated driving, to name a few.
“This demonstration builds on the successful C-V2X showcase we organised with our members Audi, Ford and Qualcomm in Washington DC in April, said Christoph Voigt, Chairman of 5GAA.
“We are excited to witness the growing momentum behind this life-saving technology and to see our members working together to deploy C-V2X, and to make it hit the road as soon as possible.”
“The BMW Group introduced the first C-ITS use cases already in 2013 with the market introduction of the BMW i3. Today most of envisaged C-ITS use-cases are already institutionalized. With the implementation of C-V2X, the BMW Group accomplishes the last set of the puzzle with a practical path to C-ITS showing quick benefits,” said Christoph Grote, Senior Vice President Electronics, BMW Group.
“With its ability to safely and securely connect vehicles, along with its evolution into 5G, C-V2X is integral to Ford’s vision for future transportation in which all cars and infrastructure talk to each other,” said Thomas Lukaszewicz, Manager Automated Driving, Ford of Europe. “We are very encouraged by preliminary test results in Europe and elsewhere which support our belief that C-V2X direct communications has superior V2X communication capabilities.”
“We’re moving forward with seamless communication between cars and their environment for enhancing road safety, as well as our customers’ safety,” said Carla Gohin, Group PSA’s Vice President for Research and Advanced Engineering. “Following the first European C-V2X direct communications demonstration we hosted with Qualcomm Technologies last March, we’re pleased to work with leading automotive and technology companies today to highlight that C-V2X interoperability is a reality.”
“This demonstration of interoperability between multiple automakers is not only another milestone achieved towards C-V2X deployment, but also further validates the commercial viability and global compatibility of C-V2X direct communications for connected vehicles,” said Enrico Salvatori, senior vice president & president, Qualcomm Europe and MEA. “We look forward in continuing to work alongside leaders in the automotive industry, like the 5GAA, BMW Group, Ford, Groupe PSA and Savari, to help advance the automotive industry’s shift towards a safer, connected and more autonomous future.”
“As one of the V2X pioneers, our company is extremely pleased to continue to help enable the next step in the V2X revolution that we helped start back in 2008,” said Ravi Puvvala, CEO of Savari. “For the last year and a half, the Savari team has worked diligently alongside the dedicated C-V2X engineers in the 5GAA partnership. The resulting string of increasingly impressive demonstrations is continuing to convince the world that C-V2X will soon be deployed around the world.”
Win a Poster Heater with Gadget and Takealot.com
This winter Gadget and Takealot.com are giving away three Poster Heaters, which look like posters but become heaters when you plug them in.
Three Gadget readers will each win a unit, valued at R550 each. To enter, follow @GadgetZA and @Takealot on Twitter and tell us on the @GadgetZA account how many Watts the heater consumes.
What’s the big deal about these heaters? Many of us are struggling to keep the balance between soaring electricity costs and the need to keep warm this winter.
However, the recently launched Poster Heater by EasyHeat and distributed in South Africa by Takealot.com is not only one of the most cost effective electric heaters currently on the market, it is also easy to setup and use.
As the name indicates, it is a poster similar to one you would hang on a wall. But, plug it in and it turns into a 300 Watt heater. The Poster Heater isn’t designed to heat hallways or large rooms, but rather smaller ones like a bedroom or a baby’s nursery or a dressing room.
It uses radiant heating, which means that it heats up in a couple of minutes and the heat is directed at the objects or people around it, quickly taking the chill out of the air and providing a comfortable ambient temperature.
The other advantage of radiant heating is that it doesn’t dry out the air like infrared or gas heaters. Users also don’t have to worry about their children or pets getting too close to it because, even though it gets hot, it can be touched.
To enter the competition follow the steps below:
Competition entry details:
3. The competition closes on 31 July 2018.
4. Winners will be notified via Twitter on 1 August and Takealot.com will be in touch to organise delivery.
5. The competition is only open to South African residents.