Innovation and technology play a big part in the South African mining industry, but now it has moved on to a new era. ETHEL NYEMBE of Standard Bank explains how to maintain production and reduce cost using new technology like virtual reality.
South Africa is world-renowned for clawing mineral wealth from the earth, often at depths that are unequalled anywhere else in the world. Working at these great depths means physical discomfort and danger – all risks that have to be considered and planned for. Ultimately, it is the combination of innovation and technology that save lives and ensures that miners return safely to the surface.
Because safety is taken so seriously by mines, millions of rands are spent every year on products and services designed to keep miners safe. Not many people would believe, however, that some of the most important and advanced technological safety solutions have their origins in the world of computer gaming.
“Innovation and technology are game changers in the mining sector. Minimising risks means maintaining production and reducing lost-time incidents,” says Ethel Nyembe, Head of Small Enterprise at Standard Bank.
“Given that mining companies are operating under many constraints, it is to their credit that they have adopted all the technology they can to protect their people. Achieving this has meant investing in computer-generated, advanced visualisation techniques and tools that have crossed-over from the world of video gaming.”
A recent episode of the Standard Bank-supported The Growth Engines series, highlighted how major mining company, Anglo American Platinum, works with specialised SME, The Cyest Corporation, to reduce risks and drive bottom line performance through 3D visualisation technology.
Anglo American Platinum is a key player in the global platinum market, and produces about 37% of the world’s platinum in the Bushveld complex that is home to about 70% of the world’s known resources of the mineral.
However, various factors such as a platinum price that has dropped by about 35% in the last five years, and reduced global demand, have placed a strain on the sustainability of platinum mining. Responding to tough times demands innovative strategies.
Says Ms Jeannette McGill, Head of Technology and Innovation at Anglo American Platinum:
“Innovation and technology in the mining sector is exceptionally important, particularly to companies like Anglo American Platinum.
We look at how we can increase our global competitiveness in terms of being able to produce sustainable operations and create maximum value for our shareholders. This requires a certain level of innovation and/ the application of technology both in underground and open-pit environments.
With shallow resources being depleted, we need to mine deeper. There are significant challenges involved with this, including being able to supply our mines with ventilation and support through a variety of applications. It is about mining safer and meeting our corporate objective of causing zero-harm.
Achieving this involves driving discontinuous change. Our need has been to stop making small continual changes in technology, by bringing about change that leapfrogs us into a different space. This is about being collaborative and comparing ourselves not only with other mining companies, but also about seeing what impacts other sectors as far as technology is concerned.”
Keeping pace with the demand for change led to The Cyest Corporation bringing different technologies – including advanced visualisation technology – to Anglo American Platinum.
It is in this visual discipline that they are making a majoring impression. The technology is being used in the training arena, where virtual reality software is used to drive home the realities of working underground and making the intrinsically hostile environment as safe as possible for all workers.
Visualisations are used to simulate scenarios that can produce life-saving improvements in the mining industry. The relevance of gaming technology to business technologies is acknowledged by the company – particularly when it comes to promoting safety underground.
Andreas Cambitsis, Director of The Cyest Corporation, says:
“There is so much that technology can do in empowering people and making them more effective at their jobs. Whether it is advanced visualisation or beneficiatiating data to make better decisions, we are only touching the tip of the iceberg. Innovation and technology are the bridge to taking companies forward.
It is important to keep an eye on innovation and the bottom line. You must be clear on how the innovation is going to benefit profitability. It is also something that should be considered as a long-term objective. Great ideas are often stifled because they don’t meet short-term needs.”
* Ethel Nyembe, Head of Small Enterprise at Standard Bank
Now download a bank account
Absa has introduced an end-to-end account opening for new customers, through the Absa Banking App, which can be downloaded from the Android and Apple app stores. This follows the launch of the world first ChatBanking on WhatsApp service.
This “download your account” feature enables new customers to Absa, to open a Cheque account, order their card and start transacting on the Absa Banking App, all within minutes, from anywhere and at any time, by downloading it from the App stores.
“Overall, this new capability is not only expected to enhance the customer’s digital experience, but we expect to leverage this in our branches, bringing digital experiences to the branch environment and making it easier for our customers to join and bank with us regardless of where they may be,” says Aupa Monyatsi, Managing Executive for Virtual Channels at Absa Retail & Business Banking.
“With this innovation comes the need to ensure that the security of our customers is at the heart of our digital experience, this is why the digital onboarding experience for this feature includes a high-quality facial matching check with the Department of Home Affairs to verify the customer’s identity, ensuring that we have the most up to date information of our clients. Security is supremely important for us.”
The new version of the Absa Banking App is now available in the Apple and Android App stores, and anyone with a South African ID can become an Absa customer, by following these simple steps:
- Download the Absa App
- Choose the account you would like to open
- Tell us who you are
- To keep you safe, we will verify your cell phone number
- Take a selfie, and we will do facial matching with the Department of Home Affairs to confirm you are who you say you are
- Tell us where you live
- Let us know what you do for a living and your income
- Click Apply.
How we use phones to avoid human contact
A recent study by Kaspersky Lab has found that 75% of people pick up their connected device to avoid conversing with another human being.
Connected devices are becoming essential to keeping people in contact with each other, but for many they are also a much-needed comfort blanket in a variety of social situations when they do not want to interact with others. A recent survey from Kaspersky Lab has confirmed this trend in behaviour after three-quarters of people (75%) admitted they use a device to pretend to be busy when they don’t want to talk to someone else, showing the importance of keeping connected devices protected under all circumstances.
Imagine you’ve arrived at a bar and you’re waiting for your date. The bar is busy, and people are chatting all around you. What do you do now? Strike up a conversation with someone you don’t know? Grab your phone from your pocket or handbag until your date arrives to keep yourself busy? Why talk to humans or even make eye-contact with someone else when you can stare at your connected device instead?
The truth is, our use of devices is making it much easier to avoid small talk or even be polite to those around us, and new Kaspersky Lab research has found that 72% of people use one when they do not know what to do in a social situation. They are also the ‘go-to’ distraction for people even when they aren’t trying to look busy or avoid someone’s eye. 46% of people admit to using a device just to kill time every day and 44% use it as a daily distraction.
In addition to just being a distraction, devices are also a lifeline to those who would rather not talk directly to another person in day-to-day situations, to complete essential tasks. In fact, nearly a third (31%) of people would prefer to carry out tasks such as ordering a taxi or finding directions to where they need to go via a website and an app, because they find it an easier experience than speaking with another person.
Whether they are helping us avoid direct contact or filling a void in our daily lives, our constant reliance on devices has become a cause for panic when they become unusable. A third (34%) of people worry that they will not be able to entertain themselves if they cannot access a connected device. 12% are even concerned that they won’t be able to pretend to be busy if their device is out of action.
Dmitry Aleshin, VP for Product Marketing, Kaspersky Lab said, “The reliance on connected devices is impacting us in more ways than we could have ever expected. There is no doubt that being connected gives us the freedom to make modern life easier, but devices are also vital to help people get through different and difficult social situations. No matter what your ‘connection crutch’ is, it is essential to make sure your device is online and available when you need it most.”
To ensure your device lifeline is always there and in top health – no matter what the reason or situation – Kaspersky Security Cloud keeps your connection safe and secure:
· I want to use my device while waiting for a friend – is it secure to access the bar’s Wi-Fi?
With Kaspersky Security Cloud, devices are protected against network threats, even if the user needs to use insecure public Wi-Fi hotspots. This is done through transferring data via an encrypted channel to ensure personal data safety, so users’ devices are protected on any connection.
· Oh no! I’m bored but my phone’s battery is getting low – what am I going to do?
Users can track their battery level thanks to a countdown of how many minutes are left until their device shuts down in the Kaspersky Security Cloud interface. There is also a wide-range of portable power supplies available to keep device batteries charged while on-the-go.
· I’ve lost my phone! How will I keep myself entertained now?
Should the unthinkable happen and you lose or have your phone stolen, Kaspersky Security Cloud can track and protect your device from data breaches, for complete peace of mind. Remote lock and locate features ensure your device remains secure until you are reunited.