Companies are always under pressure to keep up with changing markets. In order to do this, they need the right ERP system. THABO NDLELA, non-executive Director at IFS provides a checklist for businesses to consider when looking for an ERP vendor.
No matter if you develop business software, cars or washing machines, companies face relentless pressure to enable new business opportunities and user experiences. But as important as it is to keep pace with the demands of a changing market, companies need to follow a safe and cost efficient path to innovation.
The right enterprise application suite can provide a robust platform for innovation, so that companies can benefit from new technologies, business models and user experiences over time with a low and competitive total cost of ownership (TCO). For most companies, enterprise resource planning (ERP) is the most important technology they will implement to run their business.
The trick is, knowing how to choose the right one and what will help you succeed.
Questions you should ask a vendor
When considering which ERP solution to choose, asking your prospective vendor these 10 questions as a helpful starting point:
1. Does the software appeal to today’s workers? You need a user experience that is attractive, intuitive and efficient for any type of user within your company.
2. Is the software easy and efficient to modify and maintain? Can you to tailor it to fit your specific needs over time in a way that doesn’t impede upgrading to the latest release to benefit from new features?
3. Does the software enable modular implementation? Choose software built on components that allow you to choose only the ones you need, and add new ones as you need them.
4. Can the software be implemented as a global, single-instance application? This will let you reduce complexity and cost while providing insights and analysis at a much faster speed.
5. Is there a non-disruptive upgrade capability available? An ERP system shouldn’t be seen as a one-off software implementation, but as a platform – a technology strategy – for business innovation over time.
6. Can the software be extended as business demands change? A modern ERP system should offer a layered application architecture that facilitates the development and management of different types of code changes such as localisations, customisations and configurations.
7. Does the software provide different deployment options? Consider your need for a software solution that enables full-suite deployment or deployment as either the backbone or point-solution for key processes in a two-tier application strategy that embraces the cloud and on-premises solutions.
8. Can you, as the customer, influence product development? Your preferred vendor should have an agile development approach where product requirements are collected and prioritised in close collaboration with industry specialists in the customer base.
9. Does the vendor’s R&D organisation include a workspace to drive disruptive innovation? Conceptual products and prototypes will not always result in a launched product for various reasons, and that’s the purpose of prototyping. Ask the software vendor how they work with the innovation selection and development process.
10. Are you offered references to customers using the evaluated software package? Ask for customer reference calls and site visits to learn from other customers’ experiences of implementing and using the software, including their experiences of collaborating with the vendor’s implementation staff, product development department and partners.
Selecting and deploying the right business software is an important and strategic decision for any company. A starting approach such as the one I’ve outlined works very well for our customers. It can work well for you, too.
Now download a bank account
Absa has introduced an end-to-end account opening for new customers, through the Absa Banking App, which can be downloaded from the Android and Apple app stores. This follows the launch of the world first ChatBanking on WhatsApp service.
This “download your account” feature enables new customers to Absa, to open a Cheque account, order their card and start transacting on the Absa Banking App, all within minutes, from anywhere and at any time, by downloading it from the App stores.
“Overall, this new capability is not only expected to enhance the customer’s digital experience, but we expect to leverage this in our branches, bringing digital experiences to the branch environment and making it easier for our customers to join and bank with us regardless of where they may be,” says Aupa Monyatsi, Managing Executive for Virtual Channels at Absa Retail & Business Banking.
“With this innovation comes the need to ensure that the security of our customers is at the heart of our digital experience, this is why the digital onboarding experience for this feature includes a high-quality facial matching check with the Department of Home Affairs to verify the customer’s identity, ensuring that we have the most up to date information of our clients. Security is supremely important for us.”
The new version of the Absa Banking App is now available in the Apple and Android App stores, and anyone with a South African ID can become an Absa customer, by following these simple steps:
- Download the Absa App
- Choose the account you would like to open
- Tell us who you are
- To keep you safe, we will verify your cell phone number
- Take a selfie, and we will do facial matching with the Department of Home Affairs to confirm you are who you say you are
- Tell us where you live
- Let us know what you do for a living and your income
- Click Apply.
How we use phones to avoid human contact
A recent study by Kaspersky Lab has found that 75% of people pick up their connected device to avoid conversing with another human being.
Connected devices are becoming essential to keeping people in contact with each other, but for many they are also a much-needed comfort blanket in a variety of social situations when they do not want to interact with others. A recent survey from Kaspersky Lab has confirmed this trend in behaviour after three-quarters of people (75%) admitted they use a device to pretend to be busy when they don’t want to talk to someone else, showing the importance of keeping connected devices protected under all circumstances.
Imagine you’ve arrived at a bar and you’re waiting for your date. The bar is busy, and people are chatting all around you. What do you do now? Strike up a conversation with someone you don’t know? Grab your phone from your pocket or handbag until your date arrives to keep yourself busy? Why talk to humans or even make eye-contact with someone else when you can stare at your connected device instead?
The truth is, our use of devices is making it much easier to avoid small talk or even be polite to those around us, and new Kaspersky Lab research has found that 72% of people use one when they do not know what to do in a social situation. They are also the ‘go-to’ distraction for people even when they aren’t trying to look busy or avoid someone’s eye. 46% of people admit to using a device just to kill time every day and 44% use it as a daily distraction.
In addition to just being a distraction, devices are also a lifeline to those who would rather not talk directly to another person in day-to-day situations, to complete essential tasks. In fact, nearly a third (31%) of people would prefer to carry out tasks such as ordering a taxi or finding directions to where they need to go via a website and an app, because they find it an easier experience than speaking with another person.
Whether they are helping us avoid direct contact or filling a void in our daily lives, our constant reliance on devices has become a cause for panic when they become unusable. A third (34%) of people worry that they will not be able to entertain themselves if they cannot access a connected device. 12% are even concerned that they won’t be able to pretend to be busy if their device is out of action.
Dmitry Aleshin, VP for Product Marketing, Kaspersky Lab said, “The reliance on connected devices is impacting us in more ways than we could have ever expected. There is no doubt that being connected gives us the freedom to make modern life easier, but devices are also vital to help people get through different and difficult social situations. No matter what your ‘connection crutch’ is, it is essential to make sure your device is online and available when you need it most.”
To ensure your device lifeline is always there and in top health – no matter what the reason or situation – Kaspersky Security Cloud keeps your connection safe and secure:
· I want to use my device while waiting for a friend – is it secure to access the bar’s Wi-Fi?
With Kaspersky Security Cloud, devices are protected against network threats, even if the user needs to use insecure public Wi-Fi hotspots. This is done through transferring data via an encrypted channel to ensure personal data safety, so users’ devices are protected on any connection.
· Oh no! I’m bored but my phone’s battery is getting low – what am I going to do?
Users can track their battery level thanks to a countdown of how many minutes are left until their device shuts down in the Kaspersky Security Cloud interface. There is also a wide-range of portable power supplies available to keep device batteries charged while on-the-go.
· I’ve lost my phone! How will I keep myself entertained now?
Should the unthinkable happen and you lose or have your phone stolen, Kaspersky Security Cloud can track and protect your device from data breaches, for complete peace of mind. Remote lock and locate features ensure your device remains secure until you are reunited.