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How to avoid ‘Shadow IT’

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Shadow IT, or devices that have not been approved by an organisation can allow ransomware to invade an organisation’s network. BRENDAN MCARAVEY, Country Manager at Citrix SA offers some tips on how one can avoid these shady devices.

What is Shadow IT? It is technology used within an organisation without explicit approval — could be aptly terms as the modern Trojan horse! Since these technologies are not IT approved, they have the potential to allow ransomware and malware to invade an organisation’s network, cause data leaks and even introduce compliance risks.

It is critically important to fightback the malware, here are five easy ways to avoid shadow IT:

1. Understand the risks

Part of what makes the threat of shadow IT so insidious is a common lack of knowledge about the problem. More often than not, employees use unsanctioned technology, not for malicious reasons but rather because they are trying to find an intuitive solution for common business tasks. If a company’s existing technology solutions fail to address the needs of its employees, they will be forced to look to consumer-facing products.

It is integral to prevent that from happening and the response should be twofold:

·         Organisations must educate all employees about the risks of shadow IT, and there needs to be an enterprise-level solution that offers ease-of-use as well as advanced cybersecurity protections.

·         IT managers and business owners should develop a plan to pinpoint where employees implement non-IT-approved technology, then develop a strategy for eradicating the problem.

2. Boost your cybersecurity

It seems like nearly every day there’s a fresh headline about a major cyber-attack on a corporation or government office. The most recent local security breach reported was about sensitive information of 30 million South Africans being stolen from the credit bureau. And, prior to that more than six million accounts were at risk when the Ster-Kinekor’s website was hacked.

It is integral for an organisation to have a strategy for security technology that encompasses the virtualisation of applications, desktops and networks, as well as the centralisation of data to avoid exposure to risk at end points. Additionally, layered security and controlled access to mission-critical documents should become a priority.

3. Find replacements for shadow IT

To keep employee productivity levels high, organisations need to be able to access critical documents from any device, at any time. The modern business world waits for no one, and client expectations for timely delivery of services are on the rise.

Bring-your-own-device plans should follow secure-by-design protocols that allows for flexibility and mobility while ensuring that sensitive business information remains protected and private. Utilising enterprise-level file sharing solutions with consumer-grade UI and UX is one of the best ways to ensure employees remain productive and protected. When an organisations IT-approved solutions are easy to understand and use, employees will be less likely to turn to shadow IT.

4. Deploy additional security measures

Modern businesses cannot work within a vacuum. To be most effective, your data needs to travel – between employees, contractors, executives and other stakeholders. However, the more your data moves, the more opportunities there are for data loss and theft.

In recent years, data loss prevention (DLP) solutions have become more robust, taking advantage of new technologies such as machine learning, artificial intelligence and behaviour analytics. A scalable DLP suite is a good solution for small to medium businesses because it can grow with your company.

Information rights management (IRM) is another highly useful tactic IT managers can rein in data when it goes for a walk. IRM can apply file-level encryption and authorization controls, so you can control who has access to sensitive information. For instance, documents can be restricted to view-only, view- and print-only or fully editable.

5. Develop a preventive strategy

Preventing ransomware and malware attacks is nearly impossible. Walling off employees within a proxy network and deploying firewalls may prevent unskilled attackers from successfully breaching an organisation, but those solutions aren’t enough anymore. Your business needs to be prepared for the worst.

Investing in responsive strategies is the only way to deal with security breaches as they happen. Organisations need to utilise solutions designed to rapidly detect, identify and respond to cyber-attacks as they happen.

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Bring your network with you

At last week’s Critical Communications World, Motorola unveiled the LXN 500 LTE Ultra Portable Network Infrastructure. It allows rescue personal to set up dedicated LTE networks for communication in an emergency, writes SEAN BACHER.

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In the event of an emergency, communications are absolutely critical, but the availability of public phone networks are limited due to weather conditions or congestion.

Motorola realised that this caused a problem when trying to get rescue personnel to those in need and so developed its LXN 500 LTE Ultra Portable Network Infrastructure. The product is the smallest and lightest full powered broadband network to date and allows the first person on the scene to set up an LTE network in a matter of minutes, allowing other rescue team members to communicate with each other.

“The LXN 500 weighs six kilograms and comes in a backpack with two batteries. It offers a range of 1km and allows up to 100 connections at the same time. However, in many situations the disaster area may span more than 1km which is why they can be connected to each other in a mesh formation,” says Tunde Williams, Head of Field and Solutions Marketing EMEA, Motorola Solutions.

The LXN 500 solution offers communication through two-way radios, and includes mapping, messaging, push-to-talk, video and imaging features onboard, thus eliminating the need for any additional hardware.

Data collected on the device can then be sent through to a central control room where an operator can deploy additional rescue personnel where needed. Once video is streamed into the control room, realtime analytics and augmented reality can be applied to it to help predict where future problem points may arise. Video images and other multimedia can also be made available for rescuers on the ground.

“Although the LXN 500 was designed for the seamless communications between on ground rescue teams and their respective control rooms, it has made its way into the police force and in places where there is little or no cellular signal such as oil rigs,” says Williams.

He gave a hostage scenario: “In the event of a hostage situation, it is important for the police to relay information in realtime to ensure no one is hurt. However the perpetrators often use their mobile phones to try and foil any rescue attempts. Should the police have the correct partnerships in place they are able to disable cellular towers in the vicinity, preventing any in or outgoing calls on a public network and allowing the police get their job done quickly and more effectively.”

By disabling any public networks in the area, police are also able to eliminate any cellular detonated bombs from going off but still stay in touch with each other he says.

The LXN 500 offers a wide range of mission critical cases and is sure to transform communications and improve safety for first responders and the people they are trying to protect.

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Kaspersky moves to Switzerland

As part of its Global Transparency Initiative, Kaspersky Lab is adapting its infrastructure to move a number of core processes from Russia to Switzerland.

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This includes customer data storage and processing for most regions, as well as software assembly, including threat detection updates. To ensure full transparency and integrity, Kaspersky Lab is arranging for this activity to be supervised by an independent third party, also based in Switzerland.

Global transparency and collaboration for an ultra-connected world

The Global Transparency Initiative, announced in October 2017, reflects Kaspersky Lab’s ongoing commitment to assuring the integrity and trustworthiness of its products. The new measures are the next steps in the development of the initiative, but they also reflect the company’s commitment to working with others to address the growing challenges of industry fragmentation and a breakdown of trust. Trust is essential in cybersecurity, and Kaspersky Lab understands that trust is not a given; it must be repeatedly earned through transparency and accountability.

The new measures comprise the move of data storage and processing for a number of regions, the relocation of software assembly and the opening of the first Transparency Center.

Relocation of customer data storage and processing

By the end of 2019, Kaspersky Lab will have established a data center in Zurich and in this facility, will store and process all information for users in Europe, North America, Singapore, Australia, Japan and South Korea, with more countries to follow. This information is shared voluntarily by users with the Kaspersky Security Network (KSN) an advanced, cloud-based system that automatically processes cyberthreat-related data.

Relocation of software assembly

Kaspersky Lab will relocate to Zurich its ‘software build conveyer’ — a set of programming tools used to assemble ready to use software out of source code. Before the end of 2018, Kaspersky Lab products and threat detection rule databases (AV databases) will start to be assembled and signed with a digital signature in Switzerland, before being distributed to the endpoints of customers worldwide. The relocation will ensure that all newly assembled software can be verified by an independent organisation and show that software builds and updates received by customers match the source code provided for audit.

Establishment of the first Transparency Center

The source code of Kaspersky Lab products and software updates will be available for review by responsible stakeholders in a dedicated Transparency Center that will also be hosted in Switzerland and is expected to open this year. This approach will further show that generation after generation of Kaspersky Lab products were built and used for one purpose only: protecting the company’s customers from cyberthreats.

Independent supervision and review

Kaspersky Lab is arranging for the data storage and processing, software assembly, and source code to be independently supervised by a third party qualified to conduct technical software reviews. Since transparency and trust are becoming universal requirements across the cybersecurity industry, Kaspersky Lab supports the creation of a new, non-profit organisation to take on this responsibility, not just for the company, but for other partners and members who wish to join.

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