Connect with us

Featured

How tech takes away pain in hospital admin

Published

on

Epson recently presented at the Healthcare Innovation Summit where delegates discussed the value of technology in improving healthcare. HUGH DAVIES, Business Development Manager at Epson South Africa, highlighted various tools which can support healthcare professionals.

A hospital or clinic is as much a business environment as any other type of company, with a team of administrators providing invaluable support to the professionals at the coalface of delivering the best possible healthcare.

There are numerous print, projection, scanning and disc-producing solutions that help health professionals achieve greater efficiencies in their tasks, whether it’s labeling medication clearly in a dispensary, quickly writing X-ray images to a cost-efficient CD rather than making patients wait for films to develop, or using interactive projectors to enhance the efficacy of skills development and training.

When it comes to providing support for the administration teams, technology is available to help them boost efficiency, save time, increase their effectiveness, and comply with legislative requirements around patient confidentiality and the secure storage of data.

Hugh Davies, business development manager at Epson South Africa understands the challenges facing the support teams in clinical environments, including IT and technical issues, finance processes and controls, and providing administration support to doctors, nurses and allied healthcare professionals. “Administrative staff are tasked with activities as diverse as stock control, tracking patient data and keeping it secure, and invoicing and income collection, while finance teams need quick and effective reporting mechanisms to ensure the long-term sustainability of the healthcare facility.

“Choosing the right technology to support administration processes provides clarity on costs, allows for better accuracy and helps administrators comply with the complex legislative requirements around protecting patient data, such as the Protection of Private Information Act,” Davies continues.

Protect personal data

Medical environments need to choose printing and scanning equipment that keeps confidential data protected and away from unauthorised eyes, with on-demand identification and privacy controls giving auditable access to patient data.

Keep costs under control

In a clinical environment, keeping costs under control allows for the focus to be kept on providing the best possible healthcare. Every cent counts, and procurement and finance teams need to seek out the printing solutions that offer the lowest total cost of ownership, and that can be trusted to incur predictable (rather than unexpected) costs in the future. Choosing printers that produce high-legibility, clearly colour-coded labels means that reprints are a thing of the past, while choosing devices that integrate easily with legacy systems without leading to unexpected hardware costs makes good business sense. Epson’s Replaceable Ink Pack System (RIPS) printers, for example, can print up to 75,000 pages without an ink refill – and the device gives you fair warning when it’s time to order new ink.

Make electronic records easy

While it seems there will always be a place for paperwork in the daily running of a ward and of a hospital, when the patient is discharged it makes good sense to digitise their data and store it safely. Password protected scanners and Discproducers allow administrators to scan documents and write data to discs, which can be safely stored for up to 50 years making it ideal for long term archiving.

Rural is no longer remote

Remote healthcare facilities often don’t have access to specialist insights, and time is of the essence in seeking an expert opinion to ensure the most appropriate treatment in an emergency or unusual case. However, a combination of interactive short-throw projectors and a WiFi connection in the remote location and in the specialist’s office allows voice and visual collaboration in real time, with the potential to capture notes made during the discussion and send them digitally during or immediately after the consultation for reference during treatment.

“Administrative staff seldom get the recognition for the role they play in supporting sick and unwell – but having the right equipment to play their vital role certainly makes it easier to keep their healthcare facility running efficiently, cost-effectively, and in line with all legislative requirements,” says Davies. “Installing the right equipment to do the job makes good sense, whether you’re a stock controller, a book-keeper, a radiology secretary, or the head of the hospital’s information technology team – all the people that make it possible for the medical professionals to fulfil their duties effectively.”

Featured

AppDate: Prepare for space

In this week’s AppDate, SEAN BACHER highlights Space Nation Navigator, Hitman Sniper, Snake Mask, Memrise, WhatsApp Web, and Carrot Weather.

Published

on

Space Nation Navigator

Space Nation Navigator is a bit of a strange app. It is part game, part exercise and part educational. On the game side, users have to navigate the Mars Rover, put the International Space Station back into orbit or move their Martians to safety before a sand storm hits Mars. When it comes to exercise, Space Nation Navigator provides users with a range of exercises and Yoga videos to prepare them for space travel and working in an anti-gravity environment. The education aspect teaches users about the planets, and star constellations, and then offers quizzes on what has been taught.

Platform: Android and iOS

Cost: A free download.

Stockists: Visit the store linked to your device.

 

Memrise

Memrise takes a new approach to help people learn new languages. Instead of providing a user with random phrases and words to memorise, the app connects you with a person already fluent in the language you want to learn. In turn, the person you are speaking to wants to learn the language in which you are fluent. Once your profile is filled out and languages selected, it connects you with people around the world who are interested in your language, and then allows you to chat with them in real-time. Memrise also lets one learn new languages through games, chatbots and grammarbots that help with spelling, tenses and pronunciations.

Platform: Android and iOS

Cost: A free download.

Stockists: Visit the store linked to your device.

 

Hitman Sniper

Hitman Sniper is loosely based on the Agent 47 movie released a few years ago. The game offers players the ability to hone their shooting skills through a range of training courses and, once they think they are ready, they can start taking out the bad guys. Things start off easy enough, but they get more and more difficult as one progresses through the 150 missions on offer. One will also have to upgrade various gun components, like scopes, magazine capacities and silencers, to make the missions a little easier. Hitman Sniper lets users buy 16 to tackle each of the missions – either with real money or via the points accumulated by completing missions. Money and points can also be used to upgrade firearms.

Platform: Android and iOS

Cost: R7 – with a range of in-app purchases.

Stockists: Visit the store linked to your device.

 

Snake Mask

The iconic Snake game that was preinstalled on most older Nokia phones has had a complete make-over. It now uses Facebook’s AR technology, meaning that you have to navigate the snake around obstacles in your home or office, all the while collecting coins and stars that change the snake’s speed and length. Unfortunately, Snake Mask is only available on Nokia’s new range of smartphones. However, it should not take long before it slithers onto other devices.

 

Platform: New Nokia smartphones running Android.

Cost: Free to use through the Facebook app installed on the device.

Stockists: Available through the Facebook app.

 

WhatsApp Web

Although this is by no means a new app, it is an extremely useful one, and one that not many people know about. Tapping out WhatsApps on your phone is easy enough, but thanks to WhatsApp Web it can be even easier. Open the WhatApp Web page under WhatsApp and you will see a QR code. Scan this code through WhatsApp on your mobile and you will be shown a replica of what you would normally see on your phone. You can then type and reply to messages using your computer instead of having to stop everything and unlock your phone every time a message comes through. WhatsApp Web is great if you share your computer with other people as it automatically disconnects when the browser is closed. However WhatsApp also offers an app that when installed will stay connected to your phone unless you manually remove it.

 

Platform: Any up-to-date Internet browser

Cost: Free to use and install

Stockists: Visit www.WhatsApp.com

 

Carrot Weather

There are thousands of weather apps on the Internet these days and all of them do the same thing – inform you of the weather in your area. However, Carrot Weather has taken what is just another app and turned it into something fun. By fun, I mean sarcastic, rude and completely politically incorrect. A user starts off by selecting religious and political views. It then asks about personality, ranging from friendly to homicidal to overkill – which includes profanity. So, for instance, instead of waking up to to the standard partly cloudy forecast, Carrot Weather will display something like: “It’s only partly sunny, the sun is a total effing failure.” It also has a range of insults that it throws at you whenever you open the app – some of them downright insulting, so it is definitely not for those who are easily offended. The app’s user interface is very simple, displaying a week’s daily forecast and hourly forecasts for the day selected.

Platform: Android and iOS

Cost: Free to download but with adverts. The premium, advert free version costs R12 per month.

Stockists: Visit the store linked to your device.

* Sean Bacher is editor of Gadget.co.za. Follow him on Twitter on @SeanBacher

Continue Reading

Featured

SA Start-up reinvents PABX

For any South African business, the idea of setting up or changing a telephonic switchboard system is the stuff of nightmares. Dealing with expensive hardware and hearing things like QSIG and VOIP is not what you’d call exciting.But now there is an app.

Published

on

Enter BuzzBox (www.buzzboxcloud.co.za), a web-based telephone switchboard that is aimed at small and medium sized businesses wanting to take the hassle and cost out of the company switchboard. Whether you are a small one-man operation or a larger organisation with staff working remotely, BuzzBox is the best switchboard solution.

What sets BuzzBox apart from anything else on the market is its easy-to-use dashboard. It puts you in control of everything from picking your phone number to setting up voice prompts and managing your business-hours schedule.

BuzzBox was developed when the startup behind it, Jini-Guru, needed such a service for its own use across multiple continents. “When we started Jini-Guru we could not find a seamless online process that would allow us to set up a full web-based switchboard, so we decided to build one for ourselves,” says Mike Smits, Director at Jini-Guru.

He says a lot of startups today are tech savvy and know how to use apps and the services that go with it. “It’s the uberisation of services and its driving demand for instant service activation.”

BuzzBox works as an app on both iOS and Android but users wanting a desk phone option can choose from a variety of devices on offer or use their existing VOIP phones.

Setting up a BuzzBox account takes 5 minutes. During registration your FICA documents are uploaded [ID and proof or residence] and you get to pick your phone number before the account is created. Companies that want to keep an existing number can do so too.

The real magic happens when you log on to the BuzzBox Dashboard. The main screen displays a summary of statistics for your account while the left-hand menu provides you quick access to various configuration settings and reports.

Setting up new extensions or external numbers is done with a few clicks and you can even set up various departments which is a great way to route a call to various people in a department, like sales or support.

The intuitive user interface also makes it easy to set up hold-music and voice prompts. You can add voice prompts by recording them straight to your phone, just make sure you use a clear voice with quiet surroundings for the best customer experience.

One of the main features of BuzzBox is its call recording feature that allows an organisation to record calls for legislative purposes, such as a lawyer, or for customer service purposes such as support. Recordings are stored securely online, and you have the ability to download recordings for playback. Companies can opt-in for this service and it’s free to use. Recordings are stored online and are fully encrypted so only you can listen to, or download them. Storage costs R1 for every 1000 minutes of stored recordings.

Other features include call forwarding and scheduling. The latter allows you to set office hours for your organisation which will divert calls to an after-hours messaging service. You also have the option to enable routing to an employee who is on call after hours.

BuzzBox also has a reseller program for companies wanting to offer this as a switchboard solution to their existing customers.

The costs for this service is R89 p/m for the first phone number which includes your first extension for free. Thereafter you’ll pay R89p/m per extension. Calls between extensions are free but you pay per second for all outgoing phone calls. More info on pricing can be found here: https://buzzboxcloud.co.za/pricing/

BuzzBox is offering a Launch promotion where they are offering the first line and extension free for 12 months. Only pay for calls. Use promo code “feoifyaa” during sign-up to apply your discount.

Continue Reading

Trending

Copyright © 2018 World Wide Worx