Employees hide IT security incidents in 40% of businesses around the world (this figure is 48% for South African businesses) – according to a new report from Kaspersky Lab and B2B International.
The “Human Factor in IT Security: How Employees are Making Businesses Vulnerable from Within” report goes on to reveal that 46% of global IT security incidents caused by employees each year, this business vulnerability must be addressed on many levels, not just through the IT security department.
Walking hackers to your door
Uninformed or careless employees are one of the most likely causes of a cybersecurity incident — second only to malware. While malware is becoming more and more sophisticated, the sad reality is that the evergreen human factor can pose an even greater danger.
In particular, employee carelessness is one of the biggest chinks in corporate cybersecurity armor when it comes to targeted attacks. While advanced hackers might always use custom-made malware and hi-tech techniques to plan a heist, they will likely start with exploiting the easiest entry point – human nature.
According to the global research, every third (28%) targeted attack on businesses in the last year had phishing/social engineering at its source. For example, a careless accountant could easily open a malicious file disguised as an invoice from one of a company’s numerous contractors. This could shut down the entire organisation’s infrastructure, making the accountant an unwitting accomplice to attackers.
“Cybercriminals often use employees as an entry point to get inside the corporate infrastructure. Phishing emails, weak passwords, fake calls from tech support – we’ve seen it all. Even an ordinary flash card dropped in the office parking lot or near the secretary’s desk could compromise the entire network — all you need is someone inside, who doesn’t know about, or pay attention to security, and that device could easily be connected to the network where it could reap havoc,” says David Jacoby, Security Researcher at Kaspersky Lab.
Sophisticated targeted attacks do not happen to organisations every day – but conventional malware does strike at mass. Unfortunately though, the research also shows that even where malware is concerned, unaware and careless employees are also often involved, causing malware infections in 59% of incidents in South Africa.
Hide and seek: why HR and top management should get involved
Staff hiding the incidents they have been involved in may lead to dramatic consequences, increasing the overall damage caused. Even one unreported event could indicate a much larger breach, and security teams need to be able to quickly identify the threats they are up against to choose the right mitigation tactics.
But staff would rather put organisations at risk than report a problem because they fear punishment, or are embarrassed that they are responsible for something going wrong. Some companies have introduced strict rules and impose extra responsibility on employees, instead of encouraging them to simply be vigilant and cooperative. This means that cyberprotection not only lies in the realm of technology, but also in an organisation’s culture and training. That’s where top management and HR need to get involved.
“The problem of hiding incidents should be communicated not only to employees, but also to top management and HR departments. If employees are hiding incidents, there must be a reason why. In some cases, companies introduce strict, but unclear policies and put too much pressure on staff, warning them not to do this or that, or they will be held responsible if something goes wrong. Such policies foster fears, and leave employees with only one option — to avoid punishment whatever it takes. If your cybersecurity culture is positive, based on an educational approach instead of a restrictive one, from the top down, the results will be obvious,” comments Slava Borilin, Security Education Program Manager at Kaspersky Lab.
Borilin also recalls an industrial security model, where a reporting and ‘learn by mistake’ approach are at the heart of the business. For instance, in his recent statement, Tesla’s Elon Musk requested every incident affecting worker safety to be reported directly to him, so that he can play a central role in change.
The human factor: corporate climate and beyond
Organisations around the world are already waking up to the problem of their staff making their businesses vulnerable: 59% of companies surveyed in South Africa admit that staff are the biggest weakness in their IT security. The need to implement personnel-focused measures is becoming more and more evident: 29% of local businesses are looking to improve security through delivering training to staff, making this the second most popular method of cyber defense, second only to the deployment of more sophisticated software (38%).
The best way of protecting organisations from human-related cyberthreats is to combine the right tools with the right practices. This should involve HR and management efforts, to motivate and encourage employees to be watchful and seek help in the case of an incident. Security awareness training for staff, delivering clear guidelines instead of multipage documents, building strong skills and motivation and fostering the right working atmosphere, are the first steps organisations should take.
In terms of security technologies, most of the threats aimed at targeting unaware or careless employees – including phishing – can be addressed with endpoint security solutions. These can cover the particular needs of SMB and enterprise companies in terms of functionality, pre-configured protection or advanced security settings, to minimise risks.
To read the full report “Human Factor in IT Security: How Employees are Making Businesses Vulnerable from Within”, please visit our blog.
Data journalism takes top prize in revamped awards
The entries to the 2018 Vodacom Journalist of the Year Awards were extraordinarily varied and of an excellent standard, with new categories introduced which are based on content as opposed to platforms. This year, the judges decided that two entries were equally worthy of the coveted Vodacom Journalist of the Year Award.
The first co-winning entry, in the new Data Journalism category, is a set of stories by Alastair Otter and Laura Grant of Media Hack which showed how Data Journalism is shaping the future. The second co-winning entrant is Bongani Fuzile of the Daily Dispatch for his articles in the investigative category on how migrant workers were being ripped off by pension deductions (full citations below).
Convenor of the judging panel Ryland Fisher says: “This year we modernised the 12 categories that journalists could enter their work in and the change was embraced by entrants. In a turbulent time for media, the 2018 entries once again proved that there are excellent South African journalists delivering praiseworthy work, and we commend them for finding new and innovative ways to cover the news.”
Takalani Netshitenzhe, Chief Officer for Corporate Affairs at the Vodacom Group, says: “Vodacom is proud of its 17-year association with these prestigious awards, which make an important contribution to our society through the recognition of journalistic excellence. I’d like to congratulate all of tonight’s winners and, as always, I’d like to pay tribute to our hardworking judges. Ryland Fisher, Mathatha Tsedu, Arthur Goldstuck, Collin Nxumalo, Elna Rossouw, Patricia McCracken, Megan Rusi, Mary Papayya, Albe Grobbelaar and Obed Zilwa: thank you for making these awards a continued success.”
Veteran journalist and media stalwart Ms Amina Frense is the winner of the 2018 Vodacom Journalist of the Year Lifetime Achiever Award. She has spent decades in mainstream media both locally and internationally. She is a former Managing Editor: News and Current Affairs at the SA Broadcasting Corporation. She has worked in many countries abroad as a producer and a foreign correspondent, has written two books and is also a founding member of SANEF where she still serves as a council member (full citation below).
The overall winners share the R100 000 main prize. National winners in the various categories are as follows, with each winner taking home R10 000:
The entries in this category were of an exceptionally high standard. One entrant stood out and became the unanimous winner. This journalist showed an exceptional skill for story-telling and for finding unexpected angles and unknown facts. For his stories about Musangwe’s fight for recognition, Age cheating in SA football, and Hansie Cronje revisited, the winner is Ronald Masinda, and the team of Gift Kganyago, Nceba Ntlanganiso and Charles Lombard from eSAT TV.
Cons exploit Telegram ICO
Kaspersky Lab researchers have uncovered dozens of highly convincing fake websites claiming to be investment sites for an initial coin offering (ICO) by the Telegram messaging service. Many of these websites appear to belong to the same group. In one case alone, tens of thousands of US dollars’ worth of cryptocurrency were stolen from victims believing they were investing in ‘Grams’, Telegram’s rumoured new currency. Telegram has not officially confirmed an ICO and has warned people about fraudulent investor sites.
In late 2017, stories started to circulate that the Telegram messaging service was launching an initial coin offering (ICO) to finance a blockchain platform based on its TON (Telegram Open Network) technology. Unverified technical documentation was posted online, but there appears to have been no confirmation from Telegram itself. The resulting confusion seems to have allowed fraudsters to capitalise on investor interest by creating fake sites and stealing vast sums of money.
Kaspersky Lab researchers have discovered dozens of such sites, possibly belonging to the same group, claiming to sell tokens for ‘Grams’ and inviting investors to pay with cryptocurrencies including Bitcoin, Ethereum, lice litecoin, dash and Bitcoin dash. A record of transactions on one site revealed that the scammers were able to steal at least $35,000 US dollars’ worth of Ethereum from investors.
The researchers found that some of the websites were so convincing that even after Telegram and others began to issue warnings, they were still able to recruit potential investors. Most use a secure connection, require registration and generate a unique online wallet for each new victim, making it harder to track the money.
Judging by the content of the fake websites, it appears they may have common ownership. For example, several have the exactly the same ‘Our Team’ section.
“ICOs are a fairly risky investment and many people don’t yet fully understand how they work, so it is not surprising that high quality fake websites, with seemingly reassuring features such as a secure connection and registration are successful at luring people in. People wishing to invest in an ICO would do well to check with the company behind it and make sure they know exactly who they are giving their money to, or they may never see it again,” said Nadezhda Demidova, Lead Web-Content Analyst, Kaspersky Lab.
Kaspersky Lab offers the following advice for users considering investing in an ICO:
- Check for warning signs: for example, some of the fake Telegram ICO websites had the same wrong image next to the name of Telegram’s Chief Product Officer.
- Do your homework: always check with the brand’s official site to verify the legitimacy of the investment site and, if necessary contact the company’s ICO teams before investing any money or currency.
- Use reliable security solutions such as Kaspersky Internet Security and Kaspersky Internet Security for Android, which will warn you if you try to visit fake internet pages.