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How e-sigs boost productivity

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Even though companies have saved millions by switching to digital processes, there are still many that rely on paper-based systems for transactions. AVI ROSE of DocuSign, believes that electronic signatures can help businesses save money and time.

Enterprises have already saved millions by switching their legacy processes to digital, but when it comes to actual transactions many still rely on old paper-based processes. The challenges and costs involved with paper-based transactional processes include volumes of printing, faxing, and overnighting costs; lack of transparency in document status; and delays caused by missing signatures. There is also an obvious limitation in that paper-based documents can only be filed in one place and accessed by one person at a time.

This inevitably leads to filing, archiving and document retrieval challenges due to multiple copies of critical documents made and stored in different locations, which makes it difficult to keep track of changes and authenticate the originals.  This inefficiency further causes compliance and security issues and the cost to organisation runs between R140 and R1300 per document, depending on whether the document can be found and whether it contains errors.

It makes sense, therefore, that businesses should consider a complete solution that utilises advanced electronic signatures to mitigate these costs and complications. This is particularly relevant in light of the fact that the rate at which we need to process, store and secure information is continually increasing. For example, organisations need to provide a faster way to sign and verify documents in order to improve customer satisfaction and meet service expectations. This would also enable them to eliminate direct bottom-line expenses that arise from printing, routing and replacing documents, as well as the indirect costs that arise from delays and other productivity obstructions.

Advanced electronic signatures are intended to replace paper-based processes where  legislation requires that documents are signed with a “wet” (pen and paper) signature.  The advanced electronic signature process means that a paper original with a wet signature will be replaced with a digitally signed file.  While the legislative and technological foundations for electronic signatures have been in place for many years, the only hurdle that remains is the need to implement an advanced electronic signature solution across an organisation in order to have a truly paperless process.

To make this transition easier, the process needs to be simplified and potential bottlenecks  identified; from authenticating authorised personnel through to maintaining the system. At an enterprise level hundreds of employees need to manage signature files so these files must be secure and accessible on demand. This requires that the management interface be integrated into the various applications that the organisation already uses – such as Enterprise Resource Planning (ERP), Customer Relationship Management (CRM) and Enterprise Content Management (ECM) systems – to deliver advanced electronic signatures in the context in which they’re needed. Without the right tools to deal with advanced electronic signatures, these benefits cannot be unlocked. By having the right system in place the vast majority of internal and external process relating to customers, suppliers and the like can be fully digitised, and there will no longer be a need for the organisation to stop the digital process to print a contract, sign each page, mail it off and then wait until it is returned.

A further important benefit of advanced electronic signatures, when compared to other signature methodologies, is that these signatures carry a high evidentiary weight, and the authenticity of the document to which they are attached can be guaranteed. This means that in a litigious situation, the burden of acquiring proof lies with the other party to disprove the authenticity of a signature. Just as important is the fact that advanced electronic signatures include a timestamp, which is useful when organisations need to know the exact time of signing.

In short, a solution for digitally signing documents that can be seamlessly integrated within an organisation’s existing management systems is not just crucial in overcoming productivity blockages; it is also necessary to ensure seamless compliance with the South African Electronic Communications and Transaction Act of 2002.

* Avi Rose, Regional Sales Manager Africa at DocuSign

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Money talks and electronic gaming evolves

Computer gaming has evolved dramatically in the last two years, as it follows the money, writes ARTHUR GOLDSTUCK in the second of a two-part series.

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The clue that gaming has become big business in South Africa was delivered by a non-gaming brand. When Comic Con, an American popular culture convention that has become a mecca for comics enthusiasts, was hosted in South Arica for the first time last month, it used gaming as the major drawcard. More than 45 000 people attended.

The event and its attendance was expected to be a major dampener for the annual rAge gaming expo, which took place just weeks later. Instead, rAge saw only a marginal fall in visitor numbers. No less than 34 000 people descended on the Ticketpro Dome for the chaos of cosplay, LAN gaming, virtual reality, board gaming and new video games. 

It proved not only that there was room for more than one major gaming event, but also that a massive market exists for the sector in South Africa. And with a large market, one also found numerous gaming niches that either emerged afresh or will keep going over the years. One of these, LAN (for Local Area Network) gaming, which sees hordes of players camping out at the venue for three days to play each other on elaborate computer rigs, was back as strong as ever at rAge.

MWeb provided an 8Gbps line to the expo, to connect all these gamers, and recorded 120TB in downloads and 15Tb in uploads – a total that would have used up the entire country’s bandwidth a few years ago.

“LANs are supposed to be a thing of the past, yet we buck the trend each year,” says Michael James, senior project manager and owner of rAge. “It is more of a spectacle than a simple LAN, so I can understand.”

New phenomena, often associated with the flavour of the moment, also emerge every year.

“Fortnite is a good example this year of how we evolve,” says James. “It’s a crazy huge phenomenon and nobody was servicing the demand from a tournament point of view. So rAge and Xbox created a casual LAN tournament that anyone could enter and win a prize. I think the top 10 people got something each round.”

Read on to see how esports is starting to make in impact in gaming.

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AppDate: DStv jumps on music bandwagon

In this week’s AppDate, SEAN BACHER highlights DStv’s JOOX, Cisco’s Security Connector, Diski Skills, Namola and Exhibid.

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DStv JOOX

DStv is now offering JOOX, a music streaming service owned by China’s Tencent, to DStv Premium, Compact Plus and Compact customers.

In addition to streaming local and international artists, JOOX allows one to switch to karaoke mode and learn the lyrics as well as create and share playlists. Users can add up to four friends or family to the service free of charge.

DStv Family, Access and EasyView customers can also log in to the free JOOX service directly through JOOX App, but will be unable to add additional friends and won’t be able to listen to add-free music.

Platform: Access the JOOX service directly from the services menu on DStv or download the JOOX app for an iOS or Android phone.

Expect to pay: A free download.

Stockists: Visit the store linked to your device.

 

Cisco Security Connector

With all the malware, viruses and trojans doing the rounds, it is difficult for users and enterprises to ensure that they don’t become targets. Cisco, in collaboration with Apple, has brought out its Cisco Security Connector to protect users. The app is designed to give enterprises and users overall visibility and control over their network activity on iOS devices. It does this by ensuring compliance of mobile users and their enterprise-owned iOS devices during incident investigations, by identifying what happened, who it affected, and the risk of the exposure. It also protects iPhone and iPad users from accessing malicious sites on the Internet, whether on the corporate network, public Wi-Fi, or cellular networks. In turn, it prevents any viruses from entering a company’s network.

Platform: iPhones and iPads running iOS 11.3 or later

Expect to pay: A free download

Stockists: Visit the Apple App Store for downloading instructions.

 

Diski Skills

The Goethe-Institut, in co-operation with augmented reality specialists Something Else Design Agency, has created a new card game which celebrates South African freestyle football culture, and brings it alive through augmented reality. Diski Skills is quick card game, set in a South African street football scenario, showing popular tricks such as the Shibobo, Tsamaya or Scara Turn. Each trick is rated in categories of attack, defence and swag – one wins the game by challenging an opponent strategically with the trick at hand. Through augmented reality, the cards come alive. Move a smartphone over a card and watch as the trick appears on the screen in a slow motion video. An educational value is added as players can study the tricks and learn more about the idea behind it.

 

The game will be launched on 27 October 2018 at the Goethe-Institut.

For more information visit: www.goethe.de

 

Namola

With  recent news of kidnappings on the rise, a lot more thought is going into keeping children safe. Would your child know what to do in an emergency? Have you actually asked them?

Namola, supported by Dialdirect Insurance, is a free mobile safety app. Namola’s simple interface makes it an ideal way for children to learn how to get help in an emergency. All they need to do is activate the app and push a button to get help that they need, even when their parents are not around.

Parents need to install the app on their child’s phone, hold down the request assistance button, program emergency numbers that will automatically be dialled when the emergency button is pushed, and teach their children how and when to use the app.

Platform: Android and iOS

Expect to pay: A free download.

Stockists: Visit the store linked to your device.

 

Exhibid

Exhibid could be thought of as Tinder, but for for art lovers. The interface looks very similar to the popular mobile dating app, in that users swipe left for a painting that doesn’t appeal to them, or swipe right for something they like. Once an art piece is liked by swiping right, one can start bidding or make an offer on it. The bid is automatically sent to the artist. Should he or she accept the offer, the buyer makes a payment through the app’s secure payment gateway and the two are put in contact to make arrangements for delivery.

Platform: Android and iOS

Expect to pay: A free download.

Stockists: Visit the store linked to your device.

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