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How cloud transforms all

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Companies of all types are shifting to cloud computing and are therefore being forced to change their way of working. DR WERNER VOGELS, Chief Technology Officer, Amazon.com believes this disruption has lead to new ideas and innovations all the way from start-ups to government organisations.

Organisations from the Public Sector to the Private Sector are undergoing a fundamental shift with the advent of cloud computing.  The shift is disrupting the traditional way of working and the old way of thinking. As the cloud continues to level the playing field for organisations, both large and small, we are seeing fast adoption that has helped to unleash great ideas and innovations from start-ups to enterprises to government organisations.

Transforming industries

Over the last few years we have seen that cloud is becoming a catalyst for changing industries as organisations are able to access vast amounts of compute resources on demand in order to help them innovate. Globally, we are seeing industries like Oil and Gas being transformed as organisations, like Royal Dutch Shell, use the cloud in order to help with oil exploration. The financial services sector is being transformed as institutions like Aviva, the largest insurance company in the UK, use the cloud for calculating insurance premiums and the consumer goods industry is being transformed as organisations like Unilever use the cloud in the research and development of new products.

In the Public Sector this transformation is happening at an equally rapid pace. Researchers are using AWS to speed up science, using the vast compute resources at their fingertips to run more experiments, at a lower cost. Non-Profit Organisations, such as Cancer Research UK, are using the cloud to stop paying for computing power they aren’t using meaning they can focus more of their resources on the important work. We are also seeing cities and governments using AWS to transform the lives of citizens. Through Smart, and Collaborative, City initiatives, such as those we are seeing in Cities as diverse as Chicago in the US, Peterborough in the UK and Paris in France, local governments are innovating with the cloud to enable citizens to enjoy higher standards of living.

This transformation isn’t just happening at the global level, it is also happening at the local level here in South Africa. South African organisations were amongst the earliest adopters of cloud services when AWS launched in 2006. Customers based in South Africa are using AWS to run everything from development and test environments to big data analytics, from mobile, web and social applications to enterprise business applications, public sector and mission critical workloads. AWS now counts some of Africa’s fastest growing businesses as customers including, Entersekt and PayGate as well as established enterprises such as MiX Telematics and Medscheme.

A great example of a South African company that is transforming the travel sector is Travelstart. Started in 1999, Travelstart has grown to become Africa’s largest travel booking website offering flights, hotel bookings, car rental, vacation packages and a range of insurance services. The company operates in more than 15 countries across Africa and the Middle East. By using the cloud to rapidly grow their business, and expand to the Middle East, Travelstart is able to take on the world’s largest companies in their field while also increasing their reliability and levels of customer service. Using AWS Travelstart has been able to rapidly grow their Middle Eastern business while reducing downtime by 25%.

Incubating innovation

We are also seeing tremendous rise in entrepreneurial activities in South Africa and across EMEA. Many start-ups are driving hard to innovate and get their product in the hands of customers at break-neck speeds.

For example, with millions of smart phone users worldwide, and multitude of applications, mobile developers and the businesses they serve need scalable infrastructure to develop and host the backend services.  With the cloud, mobile developers are no longer worried about managing infrastructure resources, which is often either not their core competence or they simply don’t want to spend time on it.  They are now able to focus on building sophisticated, scalable products and accelerating their time to market.  In addition, mobile developers are able to leverage the cloud for fast, complex processing of their application services before delivering the presentation layer across multiple form factors and devices to ensure great user experience.

A local Cape Town example of a company that has offloaded the managing of infrastructure to the cloud so they can focus on delivering customers a great experience is music streaming platform, NicheStreem. Using AWS, NicheStreem has launched their business focusing on niche music genres for music lovers catering for tastes as diverse as Afrikaans music and Naija Gospel. Their first app, called Liedjie, caters to Afrikaans music. Since launching in December 2015 the app now has streamed tens of thousands of tracks to thousands of registered users. By offloading their heavy lifting of managing infrastructure to the cloud, the team at NicheStreem can focus more of their resources on delivering music lovers the best choice in niche music, not on running datacenters.

The reason we are seeing success stories, like NicheStreem, in Africa is because cloud computing gives businesses of any size access to storage, compute, database and many other technologies on a pay as you go basis from anywhere in the world. This is democratising the business world by giving small companies access to the same vast amounts of technology that were only in the realms of the world’s largest organisations in the past. Having immediate access to technology infrastructure is also allowing researchers to turn their ideas into businesses quicker, and at a lower cost, than was previously possible. We are seeing this come from South Africa with a great example being Hyrax Biosciences.

Developed at the South Africa National Bioinformatics Institute at the University of the Western Cape, Hyrax Biosciences has developed HIV drug testing technology in the cloud. Starting as a research programme, the company developed an AWS based technology called Exatype which rapidly and accurately tests HIV drug resistance. Traditionally it costs $300 to $500 to do a single resistance test but, with the AWS based system, Exatype can do this at a fraction of the cost.  The reason this is important is currently 10% of patients on antiretroviral treatment, to combat HIV, do not respond to the drugs provided to them because of drug resistance. Exatype solves this problem by showing clinicians which drugs would be most effective for each individual patient to increase response and improve treatment. By using the cloud Hyrax Biosciences was able to take their research from idea to business in a short amount of time and at a fraction of the cost it would incur before.

Whether it is Travelstart, NicheStreem or Hyrax Biosciences, I’m excited with the innovation we see coming from South Africa. I look forward to see the cloud continue its rapid growth in the country and look forward to see more South African start-ups expand their businesses around the world.

Dr Werner Vogels, Chief Technology Officer, Amazon.com will be in South Africa in July and will be delivering the keynote address at the AWS Summit in Cape Town on July 12. To register for the event visit the AWS Summit web page at: http://aws.amazon.com/south-africa/summit-cape-town/

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Now download a bank account

Absa has introduced an end-to-end account opening for new customers, through the Absa Banking App, which can be downloaded from the Android and Apple app stores. This follows the launch of the world first ChatBanking on WhatsApp service.

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This “download your account” feature enables new customers to Absa, to open a Cheque account, order their card and start transacting on the Absa Banking App, all within minutes, from anywhere and at any time, by downloading it from the App stores.

“Overall, this new capability is not only expected to enhance the customer’s digital experience, but we expect to leverage this in our branches, bringing digital experiences to the branch environment and making it easier for our customers to join and bank with us regardless of where they may be,” says Aupa Monyatsi, Managing Executive for Virtual Channels at Absa Retail & Business Banking.

“With this innovation comes the need to ensure that the security of our customers is at the heart of our digital experience, this is why the digital onboarding experience for this feature includes a high-quality facial matching check with the Department of Home Affairs to verify the customer’s identity, ensuring that we have the most up to date information of our clients. Security is supremely important for us.”

The new version of the Absa Banking App is now available in the Apple and Android App stores, and anyone with a South African ID can become an Absa customer, by following these simple steps:

  1. Download the Absa App
  2. Choose the account you would like to open
  3. Tell us who you are
  4. To keep you safe, we will verify your cell phone number
  5. Take a selfie, and we will do facial matching with the Department of Home Affairs to confirm you are who you say you are
  6. Tell us where you live
  7. Let us know what you do for a living and your income
  8. Click Apply.

 

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How we use phones to avoid human contact

A recent study by Kaspersky Lab has found that 75% of people pick up their connected device to avoid conversing with another human being.

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Connected devices are becoming essential to keeping people in contact with each other, but for many they are also a much-needed comfort blanket in a variety of social situations when they do not want to interact with others. A recent survey from Kaspersky Lab has confirmed this trend in behaviour after three-quarters of people (75%) admitted they use a device to pretend to be busy when they don’t want to talk to someone else, showing the importance of keeping connected devices protected under all circumstances. 

Imagine you’ve arrived at a bar and you’re waiting for your date. The bar is busy, and people are chatting all around you. What do you do now? Strike up a conversation with someone you don’t know? Grab your phone from your pocket or handbag until your date arrives to keep yourself busy? Why talk to humans or even make eye-contact with someone else when you can stare at your connected device instead?

The truth is, our use of devices is making it much easier to avoid small talk or even be polite to those around us, and new Kaspersky Lab research has found that 72% of people use one when they do not know what to do in a social situation. They are also the ‘go-to’ distraction for people even when they aren’t trying to look busy or avoid someone’s eye. 46% of people admit to using a device just to kill time every day and 44% use it as a daily distraction.

In addition to just being a distraction, devices are also a lifeline to those who would rather not talk directly to another person in day-to-day situations, to complete essential tasks. In fact, nearly a third (31%) of people would prefer to carry out tasks such as ordering a taxi or finding directions to where they need to go via a website and an app, because they find it an easier experience than speaking with another person.

Whether they are helping us avoid direct contact or filling a void in our daily lives, our constant reliance on devices has become a cause for panic when they become unusable. A third (34%) of people worry that they will not be able to entertain themselves if they cannot access a connected device. 12% are even concerned that they won’t be able to pretend to be busy if their device is out of action.

Dmitry Aleshin, VP for Product Marketing, Kaspersky Lab said, “The reliance on connected devices is impacting us in more ways than we could have ever expected. There is no doubt that being connected gives us the freedom to make modern life easier, but devices are also vital to help people get through different and difficult social situations. No matter what your ‘connection crutch’ is, it is essential to make sure your device is online and available when you need it most.”

To ensure your device lifeline is always there and in top health – no matter what the reason or situation – Kaspersky Security Cloud keeps your connection safe and secure:

·         I want to use my device while waiting for a friend – is it secure to access the bar’s Wi-Fi?

With Kaspersky Security Cloud, devices are protected against network threats, even if the user needs to use insecure public Wi-Fi hotspots. This is done through transferring data via an encrypted channel to ensure personal data safety, so users’ devices are protected on any connection.

·         Oh no! I’m bored but my phone’s battery is getting low – what am I going to do?

Users can track their battery level thanks to a countdown of how many minutes are left until their device shuts down in the Kaspersky Security Cloud interface. There is also a wide-range of portable power supplies available to keep device batteries charged while on-the-go.

·         I’ve lost my phone! How will I keep myself entertained now?

Should the unthinkable happen and you lose or have your phone stolen, Kaspersky Security Cloud can track and protect your device from data breaches, for complete peace of mind. Remote lock and locate features ensure your device remains secure until you are reunited.

 

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