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How blockchain can back PoPI

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Blockchain is built for protecting information, one of its major selling points. But VISHAL BARAPATRE – Chief Technical Officer at In2IT Technologies, asks what effect the PoPI act have on it.

The Protection of Personal Information (PoPI) Act is looming on our horizon. South African organisations are busily preparing for it despite there still being much debate about what the real impact will be and whether or not it will be truly effective. However, one thing is certain, a legislation that protects personal information (that is, any information relating to an identifiable, living person) is necessary, and any technology which could support PoPI within the business should be seriously considered.

One technology that seems purposefully built for protecting information is the blockchain. Although one of the selling points of blockchain technology is its inherent transparency, it certainly has effective security measures. This begs the question, could the transparency of blockchain technology conflict with the regulations that PoPI lays out, or does it add another mechanism for compliancy?

The blockchain, and PoPI compliancy

With the implementation of PoPI, organisations will need to be more sensitive around the privacy of their customers’ information – or be penalised. To do so, they will have to be more organised around the storage, use and dissemination of this data so as not to overstep the bounds of PoPI, and to take care of their customers’ privacy. There needs to be a level of ‘proof’ of where the data is kept, how it is used and who has access to it at any given time. This requirement fits in with the purpose of the blockchain: to provide a verifiable record of any data transaction, including who accesses the said data.

The blockchain is a shared digital transactional ledger that securely records and regularly reconciles transactions of virtually anything of value. Therefore, Blockchain provides accurate traceability and in turn, promotes accountability. Essentially, what the blockchain does for data storage is provide ratified certainty that all the due diligences have been conducted around a piece of data, and a means for recourse should data be unlawfully used or accessed.

There is also the security factor, which appeals to compliancy requirements of PoPI. The blockchain offers unparalleled security features, given its multi-verification nature and tamper proof mechanism of protecting already verified data. If current trends are anything to go by, the blockchain will only get more secure, which makes it ideal for use as a potentially impenetrable storage mechanism.

Any concerns?

The question around transparency still exists. Surely a platform that specifically highlights transparency as a benefit automatically precludes it from being suitable for an act which stresses the protection of a person’s privacy? Not necessarily…

A blockchain can be programmed with certain pre-defined rules, or permissible actions, around what may be done with any piece of personal information, based on the type of information it is. Although the information may be visible to anyone with access to the blockchain on which it sits, these parameters automatically create alerts when certain data is accessed, used, or disseminated in any way that falls outside their bounds.

Granted, there is still the risk that the data may be accessed by unauthorised individuals, but the organisation will be alerted and can take immediate action. The blockchain provides verifiable proof of who accessed the data illegally, for what reason, and what was done with the data. It can then be raised with the PoPI regulator, if required, or can take internal action, as desired (or as required by policy and/or law).

The only real grey area with using the blockchain for complying with data storage, is that there will exist a permanent, in-erasable record of the data, indefinitely. PoPI does define that an organisation must honour an individual’s request for their data to be removed once it is no longer in use. The immutability of the blockchain could prove a problem, nevertheless an organisation still retains control of who may or may not access the data, and could exercise that control to ensure that the data remains all but invisible for its lifespan.

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New iPhone pricing for SA

The iStore has announced that the latest iPhones, the Xs and Xs Max, can now be pre-ordered at www.myistore.co.za , and will be available in stores starting 28 September 2018.

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iPhone Xs and iPhone Xs Max feature 5.8-inch and 6.5-inch Super Retina displays that offer remarkable brightness and true blacks while showing 60 percent greater dynamic range in HDR photos. iPhone Xs and iPhone Xs Max have an improved dual camera system that offers breakthrough photo and video features, A12 Bionic chip with next-generation Neural Engine, faster Face ID, wider stereo sound, longer battery life, splash and water resistance,

Pre-orders will be open for cash purchases and on iStore’s revised payment plan in partnership with FNB Credit Card, allowing customers to pay off their iPhone at a reduced interest rate. However, the contract period is 37 months rather than the usual 24 months.
*FNB Credit Card Payment Plan, price per month over 37 months, a 40% trade-in value after 24 months

How to pre-order – Pre-ordering online for either cash or the FNB payment plan gives customers the benefit of reserving their purchase without having to queue and the added convenience of having purchases delivered directly to their door. Pre-orders of iPhone Xs and Xs Max are completed online by visiting www.myistore.co.za.
FREE iCare Plus – Exclusive to iStore, all customers can get its 2-year extended warranty, which includes one Apple Certified screen repair, that normally sells for R1 999, for FREE. To qualify, customers should secure a voucher online now at www.myistore.co.za , and subsequently redeem it when they upgrade their contract or purchase any new iPhone at iStore (iPhone 8 and newer) between now and 31 December 2018. Offer is limited, secure your voucher now.

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Accenture opens Fjord design centre in Johannesburg

Accenture has launched its first design and innovation studio on African soil, Fjord Johannesburg.

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The company says the move significantly expands its design capabilities and demonstrates its commitment to unlocking Africa’s innovation potential through the creation of experiences that redefine industries in our constantly evolving digital era.

The new studio, opening in November, will be located at Accenture’s new 3875m² offices in Waterfall. It will be led by Marcel Rossouw, design director and studio lead for Fjord Johannesburg.

Said Rossouw, “Brands are constantly asking, ’how does one take a business need or problem, build that out into a definition of a service experience, and then bring it to market?’ It’s about re-engineering existing service experiences, identifying customer needs, prototyping rapidly, iterating often and proving or disproving assumptions. But it’s also about getting feedback from customers. The combination of these factors helps companies advance towards the ultimate service experience.”

Fjord is the design and innovation consultancy of Accenture Interactive. The Johannesburg location marks its 28th design studio globally, solidifying its position as the world’s leading design powerhouse.

Working in the same location as Accenture Interactive will allow Fjord to fuse its core design strategy DNA with the digital agency’s expertise in marketing, content and commerce to create and deliver the best customer experiences for the world’s leading brands. Accenture Interactive Africa‘s blend of intelligent design and creative use of technology has already been used by some of South Africa’s largest and most prominent brands, including Alexander Forbes, Discovery, MultiChoice and Nedbank. The digital agency has also earned industry accolades for its innovative and compelling business results, most notably two gold awards in the Service Design category at the 2017 and 2018 Loeries awards.

“Great design tells great stories,” says Wayne Hull, managing director of Accenture Digital and Accenture Interactive lead in Africa. “It unifies a brand, drives innovation and makes the brand or service distinctive and hyper-relevant in both the digital and physical worlds. This is critical to achieving results. Having Fjord Johannesburg as part of Accenture Interactive, and collaborating with all of Accenture Africa, will provide unique experiences and forward-thinking capabilities for our clients.”

“Businesses in South Africa are becoming more design-aware and are looking to take greater advantage of design skills to compete with the rest of the world,” said Thomas Müller, head of Europe, Africa and Latin America at Fjord. “We’re excited to open our first design studio on the continent and to be part of an emerging market that is ripe for design and innovation, and open for business. Developing markets like South Africa are challenging assumptions and norms about what digital services and products are meant to be, and we’ll strive to put design at the heart of the innovation being produced there.”

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