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How big storage will change business in 2017

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In this day and age, a company’s data is its business. MARK BREGMAN, SVP and CTO at NetApp gives six predictions on what businesses and users can expect from the ever-evolving data space in the coming year.

The explosion of data in today’s digital economy has resulted in a fundamental shift from using data to run the business to recognising that data is the business. In an era where data is king, superior data management and storage in the hybrid cloud become paramount. NetApp gives six predictions on what businesses and users can expect from this ever-evolving space in the coming year.

  • Data is the new currency

These days, poor access to data can impact heavily on a company’s success. With data so valuable to success, it has become the new currency of the digital age and has the potential to reshape every facet of the enterprise, from business models to technology and user expectations. We’ve seen this in the emergence of game-changing digital businesses like Uber and Airbnb, which are built around the control of a network of resources.

To make things even more interesting, we continue to see new types of data that enterprises didn’t previously think about collecting. For example, whereas we used to store and share only critical transactional data, we now store mass amounts of ancillary data surrounding transactions for deep analysis. This can include click stream data and even data about weather and other external factors, which can significantly enhance market insight for businesses.

  • New IT models are taking hold

The focus on data requires a universe of services that can integrate and work together to solve critical problems of all types and simplify delivery. This will require the support of platforms and an ecosystem of providers and developers that enables them. In this context, the platform model carries intrinsic value in its ability to integrate and simplify the delivery of services. A good example of this is Amazon Web Services, which continues to evolve into a richer and richer set of services all the time. Platforms create a virtuous cycle, as does a good flea market: people go there to buy because that’s where people are selling; sellers go there to sell because that’s where the buyers are.

As access to critical skills is becoming more challenging, broad-based platforms allow a more fluid flow of talent as expectations from both employees and employers shift. People with specialised skills are attracted to projects they find interesting and the ubiquity of common platforms and tools makes it easier to engage their interests.

  • The cloud as catalyst and accelerator

More and more organisations have been deploying cloud technologies to support their data requirements. Customers who are focused on optimising performance while reducing costs are finding that usage-based consumption models meet all their needs. The ready availability of cloud-based services provides easy access to the infrastructure needed to support innovation because it has dramatically lowered barriers to entry: with a credit card and an AWS account, new projects can be set up in a day and operate on a pay-as-you-go basis.

An example of this is CloudSync, which was built by six engineers in six months with no capex infrastructure. New usage-based consumption models, based on Platform as a Service combined with new scale, compliance and data protection offerings, are making cloud infrastructure more essential for businesses of all sizes.

  • New technologies are becoming the standard 

All of these business drivers will ultimately lead to the dominance of new technologies, particularly in the form of new application paradigms, which will reduce friction in business change and movement of talent. We’ve seen this emerge in the form of today’s DevOps movement, where compositional programming based on micro services and mashups, open source have taken hold. Currently, these are considered niche solutions, but as the value of data becomes more critical to business and the pace of innovation becomes an even more crucial competitive weapon, they will quickly move into the mainstream. Historic parallels include the emergence of Ethernet as a networking standard and Linux as a standard operating system.

  • A wider, dynamic range of storage and data management technologies evolves

As IT architectures evolve to accommodate new cloud infrastructure and new applications, a wider, dynamic range of storage technologies will also emerge. We’ve witnessed how flash storage has quickly gained in popularity offering incredible efficiency and performance. Likewise, hyper-converged infrastructure (HCI) is one of the new IT architectures that addresses the critical demand for simplicity and reduces the need for administrative resources to manage storage. While the first wave of HCI solutions have done that well, they have not addressed additional requirements for flexibility and scalability. Building web-scale infrastructure will call for the flexibility to adapt the ratio of compute to storage according to the need, enable the upgrade of compute and storage separately, and scale easily and cost effectively.

Expect the next wave of HCI solutions to leverage what we’ve learned from converged infrastructure to deliver web-scale converged infrastructure that meets these requirements. We also see the build out of higher bandwidth networks to manage the movement of large volumes of data. On the horizon, storage technologies such as archive class storage and massive persistent memory are next in line for adoption. The rapid development of easy and accessible data management services will allow for easier deployment of these emerging technologies.

  • Consumeriation of IT persists

Perhaps most profound is the change in user expectations of iPhone-like simplicity and self-management and the integration of applications and services. These expectations are affecting development across all technologies in storage and data management. User experiences with mobile app simplicity in a wide variety of forms has raised expectations for the usability and simplicity of data management software. From a business standpoint, companies are demanding this simplicity because it will enable them to use less expensive resources to manage their data while giving them greater access and use of their data as a critical business asset.

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When will we stop calling them phones?

If you don’t remember when phones were only used to talk to people, you may wonder why we still use this term for handsets, writes ARTHUR GOLDSTUCK, on the eve of the 10th birthday of the app.

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Do you remember when handsets were called phones because, well, we used them to phone people?

It took 120 years from the invention of the telephone to the use of phones to send text.

Between Alexander Graham Bell coining the term “telephone” in 1876 and Finland’s two main mobile operators allowing SMS messages between consumers in 1995, only science fiction writers and movie-makers imagined instant communication evolving much beyond voice. Even when BlackBerry shook the business world with email on a phone at the end of the last century, most consumers were adamant they would stick to voice.

It’s hard to imagine today that the smartphone as we know it has been with us for less than 10 years. Apple introduced the iPhone, the world’s first mass-market touchscreen phone, in June 2007, but it is arguable that it was the advent of the app store in July the following year that changed our relationship with phones forever.

That was the moment when the revolution in our hands truly began, when it became possible for a “phone” to carry any service that had previously existed on the World Wide Web.

Today, most activity carried out by most people on their mobile devices would probably follow the order of social media in first place – Facebook, Twitter, Instagram and LinkedIn all jostling for attention – and  instant messaging in close second, thanks to WhatsApp, Messenger, SnapChat and the like. Phone calls – using voice that is – probably don’t even take third place, but play fourth or fifth fiddle to mapping and navigation, driven by Google Maps and Waze, and transport, thanks to Uber, Taxify, and other support services in South Africa like MyCiti,  Admyt and Kaching.

Despite the high cost of data, free public Wi-Fi is also seeing an explosion in use of streaming video – whether Youtube, Netflix, Showmax, or GETblack – and streaming music, particularly with the arrival of Spotify to compete with Simfy Africa.

Who has time for phone calls?

The changing of the phone guard in South Africa was officially signaled last week with the announcement of Vodacom’s annual results. Voice revenue for the 2018 financial year ending 31 March had fallen by 4.6%, to make up 40.6% of Vodacom’s revenue. Total revenue had grown by 8.1%, which meant voice seriously underperformed the group, and had fallen by 4% as a share of revenue, from 2017’s 44.6%.

The reason? Data had not only outperformed the group, increasing revenue by 12.8%, but it had also risen from 39.7% to 42.8% of group revenue,

This means that data has not only outperformed voice for the first time – as had been predicted by World Wide Worx a year ago – but it has also become Vodacom’s biggest contributor to revenue.

That scenario is being played out across all mobile network operators. In the same way, instant messaging began destroying SMS revenues as far back as five years ago – to the extent that SMS barely gets a mention in annual reports.

Data overtaking voice revenues signals the demise of voice as the main service and key selling point of mobile network operators. It also points to mobile phones – let’s call them handsets – shifting their primary focus. Voice quality will remain important, but now more a subset of audio quality rather than of connectivity. Sound quality will become a major differentiator as these devices become primary platforms for movies and music.

Contact management, privacy and security will become critical features as the handset becomes the storage device for one’s entire personal life.

Integration with accessories like smartwatches and activity monitors, earphones and earbuds, virtual home assistants and virtual car assistants, will become central to the functionality of these devices. Why? Because the handsets will control everything else? Hardly.

More likely, these gadgets will become an extension of who we are, what we do and where we are. As a result, they must be context aware, and also context compatible. This means they must hand over appropriate functions to appropriate devices at the appropriate time. 

I need to communicate only using my earpiece? The handset must make it so. I have to use gesture control, and therefore some kind of sensor placed on my glasses, collar or wrist? The handset must instantly surrender its centrality.

There are numerous other scenarios and technology examples, many out of the pages of science fiction, that point to the changing role of the “phone”. The one thing that’s obvious is that it will be silly to call it a phone for much longer.

  • Arthur Goldstuck is founder of World Wide Worx and editor-in-chief of Gadget.co.za. Follow him on Twitter on @art2gee and on YouTube
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MTN 5G test gets 520Mbps

MTN and Huawei have launched Africa’s first 5G field trial with an end-to-end Huawei 5G solution.

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The field trial demonstrated a 5G Fixed-Wireless Access (FWA) use case with Huawei’s 5G 28GHz mmWave Customer Premises Equipment (CPE) in a real-world environment in Hatfield Pretoria, South Africa. Speeds of 520Mbps downlink and 77Mbps uplink were attained throughout respectively.

“These 5G trials provide us with an opportunity to future proof our network and prepare it for the evolution of these new generation networks. We have gleaned invaluable insights about the modifications that we need to do on our core, radio and transmission network from these pilots. It is important to note that the transition to 5G is not just a flick of a switch, but it’s a roadmap that requires technical modifications and network architecture changes to ensure that we meet the standards that this technology requires. We are pleased that we are laying the groundwork that will lead to the full realisation of the boundless opportunities that are inherent in the digital world.” says Babak Fouladi, Group Chief Technology & Information Systems Officer, at MTN Group.

Giovanni Chiarelli, Chief Technology and Information Officer for MTN SA said: “Next generation services such as virtual and augmented reality, ultra-high definition video streaming, and cloud gaming require massive capacity and higher user data rates. The use of millimeter-wave spectrum bands is one of the key 5G enabling technologies to deliver the required capacity and massive data rates required for 5G’s Enhanced Mobile Broadband use cases. MTN and Huawei’s joint field trial of the first 5G mmWave Fixed-Wireless Access solution in Africa will also pave the way for a fixed-wireless access solution that is capable of replacing conventional fixed access technologies, such as fibre.”

“Huawei is continuing to invest heavily in innovative 5G technologies”, said Edward Deng, President of Wireless Network Product Line of Huawei. “5G mmWave technology can achieve unprecedented fiber-like speed for mobile broadband access. This trial has shown the capabilities of 5G technology to deliver exceptional user experience for Enhanced Mobile Broadband applications. With customer-centric innovation in mind, Huawei will continue to partner with MTN to deliver best-in-class advanced wireless solutions.”

“We are excited about the potential the technology will bring as well as the potential advancements we will see in the fields of medicine, entertainment and education. MTN has been investing heavily to further improve our network, with the recent “Best in Test” and MyBroadband best network recognition affirming this. With our focus on providing the South Africans with the best customer experience, speedy allocation of spectrum can help bring more of these technologies to our customers,” says Giovanni.

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