In the near future, checking into a hotel will be completely automatic, allowing visitors to settle their bills and access their rooms using only an app and mobile technologies like NFC or Bluetooth.
South Africa’s leading hotels are expected to digitally change the way in which guests can check in to hotels in the near future. New programmes and technologies will help speed up and may even do away with the check-in process, says PwC’s Hospitality & Gaming Industry.
“Hotel business models are increasingly undergoing change in the advent of the digital era. Consumers are choosing when, where and how they want to interact with hotels, using an array of technological devices,” says Nikki Forster, PwC Leader of Hospitality & Gaming Industry for Southern Africa.
Technology is making it easier and more efficient for guests to access hotels whenever and wherever they want. This is done by way of technological devices that usually involve strategically designed and free smartphone apps and Bluetooth technologies, says Veneta Eftychis, PwC Senior Manager, Hospitality & Gaming Industry.
On installation of an app, guests can do an array of things such as selecting their hotel rooms, as well as making reservations and payment. They can also check in online and have direct access to their rooms on arrival. Ultimately, with apps and Bluetooth technologies, guests’ phones become their room keys for the duration of their stay – “they need not stop at the reception,” says Eftychis.
In addition, apps allow guests control in-room electronics, such as air conditioners, TV sets, curtains and blinds. They can even order room service and make reservations for restaurants and spa treatments.
Once guests have checked out of hotels, the apps delete the NFC (Near Field Communications) or Bluetooth code for the room.
Eftychis says according to research carried out in the hotel industry, hoteliers believe the technology will make their guests much happier. “It also makes for more streamlined and efficient running operations,” she adds. In addition, the technology will provide hoteliers with more marketing and branding opportunities.
“Hotel guests can expect their experiences to be very different in the near future from that of the traditional hotel. Many hotels still have a long way to go and need to instill a culture of innovation within a business model that can adapt to the opportunities that the digital age can bring. Truly innovative hotel brands will seek to exploit the digital wave to further grow increased loyalties and revenue,” concludes Eftychis.
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CES: And thanks for all the beer!
Last week, the Las Vegas expo showed off its fun side with state-of-the-art technologies for making and enjoying beer, writes BRYAN TURNER
From craft beer-making machines to robots that pour beer, CES had more beer than usual in Las Vegas last week. And even free beer if you found the right stand. Stampede’s saloon-style booth offered beer to visitors who tried out its latest drones, virtual reality, and other gaming products. No beer tech, though.
Here are some of the beer technologies that stood out:
LG HomeBrew – Craft beer made at home
LG’s HomeBrew craft beer-making machine, debuted at CES 2019, brings the brewing process home thanks to single-use capsules, a self-cleaning feature, and an algorithm optimised for fermentation.
Like a Nespresso coffee machine, the beer maker uses capsules, which contain malt, yeast, hop oil and flavouring. At the press of a button, LG HomeBrew automates the whole procedure from fermentation and carbonation to ageing. A companion app lets users check HomeBrew’s status at any time during the process, from their handsets.
The beer machine not only offers a simple way to make craft
Designed with discerning beer lovers in mind, HomeBrew allows for in-home production of batches of more than 4 litres of beer in a variety of styles. The following five distinctive, flavoured beers are available now:
- Hoppy American IPA
- Golden American Pale Ale
- Full-bodied English Stout
- Zesty Belgian-style Witbier
- Dry Czech Pilsner
The only catch? It takes about two weeks to make, depending on the beer type.
“LG HomeBrew is the culmination of years of home appliance and water purification technologies that we’ve developed over the decades,” said Dan Song, president of LG Electronics Home Appliance & Air Solutions Company. “Homebrewing has grown at an explosive pace, but there are still many beer lovers who haven’t taken the jump because of the barriers to entry, like complexity, and these are the consumers we think will be attracted to LG HomeBrew.”
Click here to read about the party speaker that holds beer and robots that pour beer.
CES: Alienware gets Legend-ary
At CES in Las Vegas last week, Dell’s Alienware released a family of high-end, thin, light, and affordable machines for both amateur and professional gamers – and a new identity.
Alienware marked CES 2019 as a brand milestone with the debut of a new design identity, Alienware Legend. It aims to set a new bar of excellence for what gamers want most – performance and function. Alienware says it evaluated multiple concepts and chose one that was the biggest and boldest departure from its current look.
Alienware Legend, says the company, stays true to the brand’s core design tenets, taking cues from its deep roots in sci-fi culture and its early industrial designs, to distinguish the brand from the rest of the industry. The new Legend design is optimised with cutting-edge thermal cooling technology to achieve and sustain overclocking power, improved AlienFX lighting, and ultra-thin screen borders. It also unveiled a new “three-knuckle hinge” design that reduces the overall dimension while creating a stronger assembly, all combining to yield a better gaming experience.
“We’re excited to come to this year’s CES with some truly groundbreaking products, next-gen software and strategic partnerships that will bring more people to experience PC gaming and advance the industry,” said Frank Azor, vice president and general manager of Alienware. “The legend design answers the call for more and better from our gaming community, and the new G Series laptops will make PC gaming even more accessible to those looking for high-performance gaming at a cost they can appreciate.”
Click here to read about Alienware Legend in action with the Area-51m and m-series laptops