FNB has announced that over 100 000 active SIMs have been distributed for its mobile network since its launch in June of the year.
“We didn’t expect to exceed the 100 000 active SIMs mark before the end of the year but the strong organic uptake by customers is an indication that there’s a strong need for a transparent and flexible mobile service. 75% of the new SIMS are prepaid and 25% are post paid, while 40% of customers fall within the 26 – 35 age group. This is a demographic that values flexibility and prefers to take control of how they spend on mobile services,” says Ravesh Ramlakan, CEO of FNB Connect.
“We are naturally activating approximately 1 000 SIMs daily and we are pleased to see that a number of customers have taken up the FNB Connect Flexi product without a device,” adds Ramlakan.
The FNB Connect Flexi is an innovative product in the market; it’s a month-to-month offering that can be tailored to each individual’s needs by using sliders to choose your data, voice and SMS needs.
“The Flexi product has had a very positive response, with all customers on this plan adjusting their package at least once before settling on a combination that suits their lifestyles,” says Ramlakan.
FNB Connect is integrated into Online Banking, the Banking App and Cellphone Banking using a single login and customers can manage their SIM while manage their banking. Customers are able to check the activity on each of their SIM cards with details of each transaction made in real time.
Any actions required for SIM management such as changing limits, switching international roaming on and off, blocking the SIM or ordering a new one can easily be performed from these digital banking platforms.
FNB Connect’s Auto Top-Up has also proven to be a success in the initial months. Customers have an option to automatically top up their airtime or data which means that they will never run out of airtime or be out of bundle when it comes to data.
“We are expecting the strong growth to continue as customers are seeing value in the flexibility, transparency, control and rewards associated with our products,” says Ramlakan.
New iPhone pricing for SA
The iStore has announced that the latest iPhones, the Xs and Xs Max, can now be pre-ordered at www.myistore.co.za , and will be available in stores starting 28 September 2018.
|iPhone Xs and iPhone Xs Max feature 5.8-inch and 6.5-inch Super Retina displays that offer remarkable brightness and true blacks while showing 60 percent greater dynamic range in HDR photos. iPhone Xs and iPhone Xs Max have an improved dual camera system that offers breakthrough photo and video features, A12 Bionic chip with next-generation Neural Engine, faster Face ID, wider stereo sound, longer battery life, splash and water resistance,
Pre-orders will be open for cash purchases and on iStore’s revised payment plan in partnership with FNB Credit Card, allowing customers to pay off their iPhone at a reduced interest rate. However, the contract period is 37 months rather than the usual 24 months.
Accenture opens Fjord design centre in Johannesburg
Accenture has launched its first design and innovation studio on African soil, Fjord Johannesburg.
The company says the move significantly expands its design capabilities and demonstrates its commitment to unlocking Africa’s innovation potential through the creation of experiences that redefine industries in our constantly evolving digital era.
The new studio, opening in November, will be located at Accenture’s new 3875m² offices in Waterfall. It will be led by Marcel Rossouw, design director and studio lead for Fjord Johannesburg.
Said Rossouw, “Brands are constantly asking, ’how does one take a business need or problem, build that out into a definition of a service experience, and then bring it to market?’ It’s about re-engineering existing service experiences, identifying customer needs, prototyping rapidly, iterating often and proving or disproving assumptions. But it’s also about getting feedback from customers. The combination of these factors helps companies advance towards the ultimate service experience.”
Fjord is the design and innovation consultancy of Accenture Interactive. The Johannesburg location marks its 28th design studio globally, solidifying its position as the world’s leading design powerhouse.
Working in the same location as Accenture Interactive will allow Fjord to fuse its core design strategy DNA with the digital agency’s expertise in marketing, content and commerce to create and deliver the best customer experiences for the world’s leading brands.
Accenture Interactive Africa‘s blend of intelligent design and creative use of technology has already been used by some of South Africa’s largest and most prominent brands, including Alexander Forbes, Discovery, MultiChoice and Nedbank. The digital agency has also earned industry accolades for its innovative and compelling business results, most notably two gold awards in the Service Design category at the 2017 and 2018 Loeries awards.
“Great design tells great stories,” says Wayne Hull, managing director of Accenture Digital and Accenture Interactive lead in Africa. “It unifies a brand, drives innovation and makes the brand or service distinctive and hyper-relevant in both the digital and physical worlds. This is critical to achieving results. Having Fjord Johannesburg as part of Accenture Interactive, and collaborating with all of Accenture Africa, will provide unique experiences and forward-thinking capabilities for our clients.”
“Businesses in South Africa are becoming more design-aware and are looking to take greater advantage of design skills to compete with the rest of the world,” said Thomas Müller, head of Europe, Africa and Latin America at Fjord. “We’re excited to open our first design studio on the continent and to be part of an emerging market that is ripe for design and innovation, and open for business. Developing markets like South Africa are challenging assumptions and norms about what digital services and products are meant to be, and we’ll strive to put design at the heart of the innovation being produced there.”