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#feescanfall – if we embrace tech

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The time has come for all parties involved in the #feesmustfall debacle to take a step back, take a deep breath and consider the fact that the answer is staring them right in the face, writes EUGENE BEETGE, MD of Tuit.

I’m not saying that they haven’t considered the role technology-assisted distance education can play in making tertiary education more affordable, but I’ve heard no mention of it in recent reporting on the situation.  The focus is clearly on how Government is expected to subsidise tertiary education and how Universities are going to make a subsidised budget work with no or little tuition income being generated.

I’ve been a technology entrepreneur for many years, with a major focus on technology supported education, and as a spectator to the #feesmustfall situation, I believe it’s time for like-minded individuals and entrepreneurs to say #feescanfall, by shifting the focus from traditional brick and mortar institutions to virtual classrooms, libraries and student-lecturer interactions.

TUIT has been working with various universities, students, lecturers and entrepreneurial suppliers to the education sector for a couple of years, and we have developed, implemented and tested a solution that can play a major role in the reduction of the cost of tertiary education in South Africa.

One of the biggest hurdles I face on a daily basis is convincing the relevant role-players that their biggest assets are not buildings, sports facilities or residences.  Their biggest assets are knowledge, content, lecturers and most importantly its brand!

Through capitalising on the opportunity that is technology-supported education, tertiary institutions can significantly increase their teaching capacity, which increases revenue.  It will also reduce overheads linked to running and maintaining physical campuses.  The equation is simple and the reduction in tuition costs substantial.

So why has this model not been rolled out on a much larger scale?  Mainly due to the natural resistance of an older generation to embrace technology.  Thinking out of the box or being open to the disruptive practices of technology is just too far out of their comfort zone.

Having spent most of 2016 engaging with various universities, colleges and lecturers, as well as presenting many workshops on technology-assisted learning, the overwhelming obstacle remains the traditional doctrine that lecture rooms are the only way to educate.

TUIT has demonstrated that existing educational content can be repurposed and that students can be engaged in an interactive enrolment journey without the dependence on a physical campus.  And this is where technology-supported education would have enabled students who are desperate to complete their academic year, to prepare for their final exams without the threat #feesmustfall is posing.

This is not a “let’s shut down campuses and put all our courses online” solution either.  Universities will still need to maintain its brand and reputation through the quality of the content and the lecturer that presents it.  Student interaction and support will remain key to the success of any model, and campuses will probably continue to operate in a traditional manor on some level for many more years.  But physical campuses are limited in its capacity and is expensive to run.

The concept of disintermediation is a subject very close to my heart, and is reflected in every aspect of our business and the solutions we provide.  In short, it addresses the role of the middleman between the supplier and the consumer.  It is not the replacement of the middleman in the supply chain, but rather the upgrading of the middleman to shorten the supply chain, leading to a more streamlined process and an improved end-user experience.

If universities and even government can envisage the impact of disintermediation brought about by technology, creating a roadmap to affordable tertiary education, should not be such a challenge.  Through digitisation, business automation, location independence and the real-world application of disintermediation, online learning content can be available worldwide, creating student enrolment journeys, lecturer involvement and significant savings for students.

University brand recognition will be key in the future, not geographical placement or infrastructure.  Who will be first to take real steps towards embracing innovation, not just testing the waters with a few short courses, but really putting technology-supported education front and centre in their strategy for the future?

If there are a few trailblazers amongst the powers that be, that is willing to challenge the status quo, #feescanfall!

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Now download a bank account

Absa has introduced an end-to-end account opening for new customers, through the Absa Banking App, which can be downloaded from the Android and Apple app stores. This follows the launch of the world first ChatBanking on WhatsApp service.

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This “download your account” feature enables new customers to Absa, to open a Cheque account, order their card and start transacting on the Absa Banking App, all within minutes, from anywhere and at any time, by downloading it from the App stores.

“Overall, this new capability is not only expected to enhance the customer’s digital experience, but we expect to leverage this in our branches, bringing digital experiences to the branch environment and making it easier for our customers to join and bank with us regardless of where they may be,” says Aupa Monyatsi, Managing Executive for Virtual Channels at Absa Retail & Business Banking.

“With this innovation comes the need to ensure that the security of our customers is at the heart of our digital experience, this is why the digital onboarding experience for this feature includes a high-quality facial matching check with the Department of Home Affairs to verify the customer’s identity, ensuring that we have the most up to date information of our clients. Security is supremely important for us.”

The new version of the Absa Banking App is now available in the Apple and Android App stores, and anyone with a South African ID can become an Absa customer, by following these simple steps:

  1. Download the Absa App
  2. Choose the account you would like to open
  3. Tell us who you are
  4. To keep you safe, we will verify your cell phone number
  5. Take a selfie, and we will do facial matching with the Department of Home Affairs to confirm you are who you say you are
  6. Tell us where you live
  7. Let us know what you do for a living and your income
  8. Click Apply.

 

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How we use phones to avoid human contact

A recent study by Kaspersky Lab has found that 75% of people pick up their connected device to avoid conversing with another human being.

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Connected devices are becoming essential to keeping people in contact with each other, but for many they are also a much-needed comfort blanket in a variety of social situations when they do not want to interact with others. A recent survey from Kaspersky Lab has confirmed this trend in behaviour after three-quarters of people (75%) admitted they use a device to pretend to be busy when they don’t want to talk to someone else, showing the importance of keeping connected devices protected under all circumstances. 

Imagine you’ve arrived at a bar and you’re waiting for your date. The bar is busy, and people are chatting all around you. What do you do now? Strike up a conversation with someone you don’t know? Grab your phone from your pocket or handbag until your date arrives to keep yourself busy? Why talk to humans or even make eye-contact with someone else when you can stare at your connected device instead?

The truth is, our use of devices is making it much easier to avoid small talk or even be polite to those around us, and new Kaspersky Lab research has found that 72% of people use one when they do not know what to do in a social situation. They are also the ‘go-to’ distraction for people even when they aren’t trying to look busy or avoid someone’s eye. 46% of people admit to using a device just to kill time every day and 44% use it as a daily distraction.

In addition to just being a distraction, devices are also a lifeline to those who would rather not talk directly to another person in day-to-day situations, to complete essential tasks. In fact, nearly a third (31%) of people would prefer to carry out tasks such as ordering a taxi or finding directions to where they need to go via a website and an app, because they find it an easier experience than speaking with another person.

Whether they are helping us avoid direct contact or filling a void in our daily lives, our constant reliance on devices has become a cause for panic when they become unusable. A third (34%) of people worry that they will not be able to entertain themselves if they cannot access a connected device. 12% are even concerned that they won’t be able to pretend to be busy if their device is out of action.

Dmitry Aleshin, VP for Product Marketing, Kaspersky Lab said, “The reliance on connected devices is impacting us in more ways than we could have ever expected. There is no doubt that being connected gives us the freedom to make modern life easier, but devices are also vital to help people get through different and difficult social situations. No matter what your ‘connection crutch’ is, it is essential to make sure your device is online and available when you need it most.”

To ensure your device lifeline is always there and in top health – no matter what the reason or situation – Kaspersky Security Cloud keeps your connection safe and secure:

·         I want to use my device while waiting for a friend – is it secure to access the bar’s Wi-Fi?

With Kaspersky Security Cloud, devices are protected against network threats, even if the user needs to use insecure public Wi-Fi hotspots. This is done through transferring data via an encrypted channel to ensure personal data safety, so users’ devices are protected on any connection.

·         Oh no! I’m bored but my phone’s battery is getting low – what am I going to do?

Users can track their battery level thanks to a countdown of how many minutes are left until their device shuts down in the Kaspersky Security Cloud interface. There is also a wide-range of portable power supplies available to keep device batteries charged while on-the-go.

·         I’ve lost my phone! How will I keep myself entertained now?

Should the unthinkable happen and you lose or have your phone stolen, Kaspersky Security Cloud can track and protect your device from data breaches, for complete peace of mind. Remote lock and locate features ensure your device remains secure until you are reunited.

 

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