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Enterprise gets Intelligence

A new range of services launched by SAP brings advanced technologies to the enterprise.

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At the Sapphire Now conference in Orlando last week, SAP announced new products and partnerships to enable enterprises to become more intelligent, with expanded capabilities from advanced technologies like conversational artificial intelligence (AI), blockchain and analytics. SAP also announced that SAP Cloud Platform is now available on all major cloud infrastructure providers.

The Internet of Things platform launched a year ago, Has also extended its technical capabilities for customers to embed cutting-edge technologies into their processes to improve workflows and make enterprises more efficient.

The new products and services include the following. Information as upplied by SAP:

·         SAP Conversational AI enables companies to develop intelligent chatbots. The service includes a powerful end-to-end toolkit for training, building and monitoring chatbots. These chatbots can be integrated with SAP and non-SAP systems and are available as preconfigured industry-specific bots. So far, users have built 60,000 SAP Conversational AI chatbots. France’s railway company SNCF and telecommunications provider SFR already are using SAP Conversational AI to improve customer service and target younger audiences.

·         SAP Leonardo Machine Learning capabilities are now embedded in applications across the SAP portfolio, including SAP S/4HANA Cloud, SAP C/4HANA and SAP Ariba solutions.

·         SAP Leonardo Machine Learning Foundation, which allows customers to develop individual applications, has five new services, including object detection, text recognition in images and text classification, which analyzes and automatically categorizes text documents. It now supports the software library scikit-learn, in addition to TensorFlow.

·         SAP Cloud Platform Blockchain is a new blockchain as a service enabling enterprises to easily build and extend business solutions with blockchain technologies, such as Hyperledger Fabric and MultiChain. About 65 companies participate in the SAP blockchain co-innovation initiative to help customers use manufacturing and supply-chain products augmented by blockchain to enhance transparency, safety and collaboration in industries such as transportation, food, and pharmaceuticals. To ensure quality, U.S. sausage maker Johnsonville LLC is using blockchain to trace the origin of products across the supply chain.

To expand and accelerate global adoption and best practices of blockchain in the transportation industry, SAP has started a global blockchain consortium with seven founding members, including Intel Corp., Hewlett Packard Enterprise Co. (HPE) and A3 by Airbus SE.

To help customers easily embed advanced technologies into their solutions, SAP released SAP Leonardo-based innovation kits for specific industries, including retail, life sciences, manufacturing and automotive. SAP also launched the SAP Leonardo Partner Medallion Initiative, an SAP partner service that has more than doubled the number of SAP Leonardo embedded industry solutions.

SAP Cloud Platform Takes Multicloud to New Dimensions

SAP continues to expand and enhance its multicloud strategy with the general availability of SAP Cloud Platform on Google Cloud Platform and Microsoft Azure. With these additions, along with Amazon Web Services (AWS), SAP Cloud Platform is now available on all major hyperscale cloud infrastructure providers. Only SAP delivers this single enterprise platform as a service (PaaS) with such flexibility, openness and choice.

SAP also intends to release SAP Cloud Platform, private edition, on IBM Cloud as a private cloud deployment. The joint solution will allow clients in regulated industries such as banking, healthcare and transportation, as well as those managing sensitive data, to have the flexibility, speed and agility to innovate without jeopardizing security and control.

Delivering on its promise to offer customers choice in mobile app deployments, SAP is also releasing the SAP Cloud Platform software development kit (SDK) for Android. It allows customers to access sophisticated workflows through any Android or Chrome OS device, bringing a familiar, easy-to-use mobile experience across iOS and Android apps.

SAP Analytics Cloud Innovations Enable the Intelligent Enterprise

The expanded capabilities of SAP Analytics Cloud are now directly embedded within SAP S/4HANA Cloud to ensure organizations can plan, execute and analyze in one system, breaking free from spreadsheet proliferation or stand-alone tools. Customers include leading recycled paper and packing company Pratt Industries, aerospace and defense company L3 Technologies and Daimler AG. Additionally, SAP Analytics Cloud now delivers contextual news feeds.

SAP Analytics Cloud extends access to over 150 cloud data sources, so customers can easily access, blend and gain insight from their data, no matter where it resides. The combination of machine learning and natural language query (NLQ) technology augments human intelligence, leading to faster, more accurate results and greater business agility. The new feature “search to insight” uses conversational AI to quickly provide insights into data by answering ad hoc questions in natural language on any device.

Other enhancements to SAP Analytics Cloud include prebuilt content and business logic for more than 20 SAP products, including SAP SuccessFactors®, SAP Ariba and SAP Hybris solutions and SAP S/4HANA, to embed analytics where users work. These capabilities in SAP Analytics Cloud can be embedded into SAP line-of-business applications to power the intelligent enterprise.

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News fatigue shifts Google searches in SA

Google search trends in South Africa reveal a startling insight into news appetite, writes BRYAN TURNER.

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The big searches of the year no longer track the biggest news stories of the year, suggesting a strong dose of news fatigue among South Africans.

“People ask, why are the Guptas not on the list of Google’s top searches?, says Mich Atagana, head of communications and public affairs at Google South Africa, “The Guptas are not on the list because South Africans are not actually that interested. South Africans are looking for things they don’t know. From a Gupta point of view, we’ve been exhausted by the news and we know exactly what is going on.”

Google South Africa announced the results of its 2018 Year in Search, offering a unique perspective on the year’s major moments.

“Four years ago, there were almost no South Africans on the personalities list,” says Atagana. “Over the years, South Africans have gotten more interested in South Africa, in searching on Google.”

That isn’t to say that international searches – like Meghan Markle – are not heavily searched by South Africans. But  they feature lower down on the lists.

From the World Cup to listeriosis, Zuma and Global Citizen, South Africans use search to find the things they really need to know.

These are the main trends revealed  by Google this week:

Top trending South African searches

  1. World Cup fixtures
  2. Load shedding
  3. Global Citizen
  4. Zuma
  5. Winnie Mandela
  6. HHP
  7. Listeriosis
  8. Black Panther
  9. Meghan Markle
  10. Mac Miller

Trending personalities

  1.    Jacob Zuma
  2. Cyril Ramaphosa
  3. Sbahle Mpisane
  4. Kevin Anderson
  5. Malusi Gigaba
  6. Ashwin Willemse
  7. Patrice Motsepe
  8. Cheryl Zondi
  9. Shamila Batohi
  10. Mlindo the Vocalist

Top Questions

  1. How did Avicii die?
  2. How old is Pharrell Williams?
  3. What is listeriosis?
  4. What is black data?
  5. How old is Prince Harry?
  6. How much are Global Citizen tickets?
  7. How to get pregnant?
  8. What time is the royal wedding?
  9. What happened to HHP?
  10. How old is Meghan Markle?

Top ‘near me’ searches

  1. Jobs near me
  2. Nandos near me
  3. Dischem near me
  4. McDonalds near me
  5. Guest house near me
  6. Postnet near me
  7. Steers near me
  8. Spar near me
  9. Debonairs near me
  10. Spur near me

Top women

  1. Winnie Mandela
  2. Meghan Markle
  3. Sbahle Mpisane
  4. Aretha Franklin
  5. Khloe Kardashian
  6. Sophie Ndaba
  7. Cheryl Zondi
  8. Demi Lovato
  9. Lerato Sengadi
  10. Siam Lee

The Year In Search 2018 minisite can be found here.

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Smartphones dip in 2018

According to the International Data Corporation (IDC) Worldwide Quarterly Mobile Phone Tracker, worldwide smartphone shipments are expected to decline by 3% in 2018 before returning to low single-digit growth in 2019 and through 2022.

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While the on-going U.S.-China trade war has the industry on edge, IDC still believes that continued developments from emerging markets, mixed with potential around 5G and new product form factors, will bring the smartphone market back to positive growth.

Smartphone shipments are expected to drop to 1.42 billion units in 2018, down from 1.47 billion in 2017. However, IDC expects year-over-year shipment growth of 2.6% in 2019. Over the long-term, smartphone shipments are forecast to reach 1.57 billion units in 2022. From a geographic perspective, the China market, which represented 30% of total smartphone shipments in 2017, is finally showing signs of recovery. While the world’s largest market is still forecast to be down 8.8% in 2018 (worse than the 2017 downturn), IDC anticipates a flat 2019, then back to positive territory through 2022. The U.S. is also forecast to return to positive growth in 2019 (up 2.1% year over year) after experiencing a decline in 2018.

The slow revival of China was one of the reasons for low growth in Q3 2018 and this slowdown will persist into Q1 2019 as the market is expected to drop by 3% in Q4 2018. Furthermore, the recently lifted U.S. ban on ZTE had an impact on shipments in Q3 2018 and created a sizable gap that is yet to be filled heading into 2019.

“With many of the large global companies focusing on high-end product launches, hoping to draw in consumers looking to upgrade based on specifications and premium devices, we can expect head-to-head competition within this segment during the holiday quarter and into 2019 to be exceptionally high,” said Sangeetika Srivastava, senior research analyst with IDC’s Worldwide Mobile Device Trackers.

Though 2018 has fallen below expectations so far, the worldwide smartphone market is set to pick up on the shift toward larger screens and ultra-high-end devices. All the big players have further built out their portfolios with bigger screens and higher-end smartphones, including Apple’s new launch in September. In Q3 2018, the 6-inch to less than 7-inch screen size band became the most prominent band for the first time with more than four times year-over-year growth. IDC believes that larger-screen smartphones (5.5 inches and above) will lead the charge with volumes of 947.1 million in 2018, accounting for 66.7% of all smartphones, up from 623.3 million units and 42.5% share in 2017. By 2022, shipments of these larger-screen smartphones will move up to 1.38 billion units or 87.7% of overall shipment volume.

“What we consider a so-called normal size smartphone has shifted dramatically in a few short years and while we are stretching the limits with bezel-less devices, the next big switch to flexible screens will test our imaginations even further,” said Melissa Chau, associate research director with IDC’s Worldwide Mobile Device Trackers. “While this category of device is still nascent and won’t see major adoption in the year ahead, it’s exciting to see changes to the standard monoblock we are all so used to carrying.”

Platform Highlights

Android: Android’s smartphone share will remain stable at 85% throughout the forecast. Volumes are expected to grow at a five-year compound annual growth rate (CAGR) of 1.7% with shipments approaching 1.36 billion in 2022. Android is still the choice of the masses with no shift expected. Android average selling prices (ASPs) are estimated to grow by 9.6% in 2018 to US$258, up from US$235 in 2017. IDC expects this upward trajectory to continue through the forecast, but at a softened rate from 2019 and beyond. Not only are market players pushing upgraded specs and materials to offset decreasing replacement rates, but they are also serving the evolving consumer needs for better performance.

iOS: iOS smartphones are forecast to drop by 2.5% in 2018 to 210.4 million. The launch of expensive and bigger screen iOS smartphones in Q3 2018 helped Apple to raise its ASP, simultaneously making it somewhat difficult to increase shipments in the current market slump. IDC is forecasting iPhone shipments to grow at a five-year CAGR of 0.1%, reaching volumes of 217.3 million in 2022. Despite the challenges, there is no ambiguity that Apple will continue to lead the global premium market segment.

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