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Enterprise gets Intelligence

A new range of services launched by SAP brings advanced technologies to the enterprise.

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At the Sapphire Now conference in Orlando last week, SAP announced new products and partnerships to enable enterprises to become more intelligent, with expanded capabilities from advanced technologies like conversational artificial intelligence (AI), blockchain and analytics. SAP also announced that SAP Cloud Platform is now available on all major cloud infrastructure providers.

The Internet of Things platform launched a year ago, Has also extended its technical capabilities for customers to embed cutting-edge technologies into their processes to improve workflows and make enterprises more efficient.

The new products and services include the following. Information as upplied by SAP:

·         SAP Conversational AI enables companies to develop intelligent chatbots. The service includes a powerful end-to-end toolkit for training, building and monitoring chatbots. These chatbots can be integrated with SAP and non-SAP systems and are available as preconfigured industry-specific bots. So far, users have built 60,000 SAP Conversational AI chatbots. France’s railway company SNCF and telecommunications provider SFR already are using SAP Conversational AI to improve customer service and target younger audiences.

·         SAP Leonardo Machine Learning capabilities are now embedded in applications across the SAP portfolio, including SAP S/4HANA Cloud, SAP C/4HANA and SAP Ariba solutions.

·         SAP Leonardo Machine Learning Foundation, which allows customers to develop individual applications, has five new services, including object detection, text recognition in images and text classification, which analyzes and automatically categorizes text documents. It now supports the software library scikit-learn, in addition to TensorFlow.

·         SAP Cloud Platform Blockchain is a new blockchain as a service enabling enterprises to easily build and extend business solutions with blockchain technologies, such as Hyperledger Fabric and MultiChain. About 65 companies participate in the SAP blockchain co-innovation initiative to help customers use manufacturing and supply-chain products augmented by blockchain to enhance transparency, safety and collaboration in industries such as transportation, food, and pharmaceuticals. To ensure quality, U.S. sausage maker Johnsonville LLC is using blockchain to trace the origin of products across the supply chain.

To expand and accelerate global adoption and best practices of blockchain in the transportation industry, SAP has started a global blockchain consortium with seven founding members, including Intel Corp., Hewlett Packard Enterprise Co. (HPE) and A3 by Airbus SE.

To help customers easily embed advanced technologies into their solutions, SAP released SAP Leonardo-based innovation kits for specific industries, including retail, life sciences, manufacturing and automotive. SAP also launched the SAP Leonardo Partner Medallion Initiative, an SAP partner service that has more than doubled the number of SAP Leonardo embedded industry solutions.

SAP Cloud Platform Takes Multicloud to New Dimensions

SAP continues to expand and enhance its multicloud strategy with the general availability of SAP Cloud Platform on Google Cloud Platform and Microsoft Azure. With these additions, along with Amazon Web Services (AWS), SAP Cloud Platform is now available on all major hyperscale cloud infrastructure providers. Only SAP delivers this single enterprise platform as a service (PaaS) with such flexibility, openness and choice.

SAP also intends to release SAP Cloud Platform, private edition, on IBM Cloud as a private cloud deployment. The joint solution will allow clients in regulated industries such as banking, healthcare and transportation, as well as those managing sensitive data, to have the flexibility, speed and agility to innovate without jeopardizing security and control.

Delivering on its promise to offer customers choice in mobile app deployments, SAP is also releasing the SAP Cloud Platform software development kit (SDK) for Android. It allows customers to access sophisticated workflows through any Android or Chrome OS device, bringing a familiar, easy-to-use mobile experience across iOS and Android apps.

SAP Analytics Cloud Innovations Enable the Intelligent Enterprise

The expanded capabilities of SAP Analytics Cloud are now directly embedded within SAP S/4HANA Cloud to ensure organizations can plan, execute and analyze in one system, breaking free from spreadsheet proliferation or stand-alone tools. Customers include leading recycled paper and packing company Pratt Industries, aerospace and defense company L3 Technologies and Daimler AG. Additionally, SAP Analytics Cloud now delivers contextual news feeds.

SAP Analytics Cloud extends access to over 150 cloud data sources, so customers can easily access, blend and gain insight from their data, no matter where it resides. The combination of machine learning and natural language query (NLQ) technology augments human intelligence, leading to faster, more accurate results and greater business agility. The new feature “search to insight” uses conversational AI to quickly provide insights into data by answering ad hoc questions in natural language on any device.

Other enhancements to SAP Analytics Cloud include prebuilt content and business logic for more than 20 SAP products, including SAP SuccessFactors®, SAP Ariba and SAP Hybris solutions and SAP S/4HANA, to embed analytics where users work. These capabilities in SAP Analytics Cloud can be embedded into SAP line-of-business applications to power the intelligent enterprise.

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How we use phones to avoid human contact

A recent study by Kaspersky Lab has found that 75% of people pick up their connected device to avoid conversing with another human being.

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Connected devices are becoming essential to keeping people in contact with each other, but for many they are also a much-needed comfort blanket in a variety of social situations when they do not want to interact with others. A recent survey from Kaspersky Lab has confirmed this trend in behaviour after three-quarters of people (75%) admitted they use a device to pretend to be busy when they don’t want to talk to someone else, showing the importance of keeping connected devices protected under all circumstances. 

Imagine you’ve arrived at a bar and you’re waiting for your date. The bar is busy, and people are chatting all around you. What do you do now? Strike up a conversation with someone you don’t know? Grab your phone from your pocket or handbag until your date arrives to keep yourself busy? Why talk to humans or even make eye-contact with someone else when you can stare at your connected device instead?

The truth is, our use of devices is making it much easier to avoid small talk or even be polite to those around us, and new Kaspersky Lab research has found that 72% of people use one when they do not know what to do in a social situation. They are also the ‘go-to’ distraction for people even when they aren’t trying to look busy or avoid someone’s eye. 46% of people admit to using a device just to kill time every day and 44% use it as a daily distraction.

In addition to just being a distraction, devices are also a lifeline to those who would rather not talk directly to another person in day-to-day situations, to complete essential tasks. In fact, nearly a third (31%) of people would prefer to carry out tasks such as ordering a taxi or finding directions to where they need to go via a website and an app, because they find it an easier experience than speaking with another person.

Whether they are helping us avoid direct contact or filling a void in our daily lives, our constant reliance on devices has become a cause for panic when they become unusable. A third (34%) of people worry that they will not be able to entertain themselves if they cannot access a connected device. 12% are even concerned that they won’t be able to pretend to be busy if their device is out of action.

Dmitry Aleshin, VP for Product Marketing, Kaspersky Lab said, “The reliance on connected devices is impacting us in more ways than we could have ever expected. There is no doubt that being connected gives us the freedom to make modern life easier, but devices are also vital to help people get through different and difficult social situations. No matter what your ‘connection crutch’ is, it is essential to make sure your device is online and available when you need it most.”

To ensure your device lifeline is always there and in top health – no matter what the reason or situation – Kaspersky Security Cloud keeps your connection safe and secure:

·         I want to use my device while waiting for a friend – is it secure to access the bar’s Wi-Fi?

With Kaspersky Security Cloud, devices are protected against network threats, even if the user needs to use insecure public Wi-Fi hotspots. This is done through transferring data via an encrypted channel to ensure personal data safety, so users’ devices are protected on any connection.

·         Oh no! I’m bored but my phone’s battery is getting low – what am I going to do?

Users can track their battery level thanks to a countdown of how many minutes are left until their device shuts down in the Kaspersky Security Cloud interface. There is also a wide-range of portable power supplies available to keep device batteries charged while on-the-go.

·         I’ve lost my phone! How will I keep myself entertained now?

Should the unthinkable happen and you lose or have your phone stolen, Kaspersky Security Cloud can track and protect your device from data breaches, for complete peace of mind. Remote lock and locate features ensure your device remains secure until you are reunited.

 

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Five key biometric facts

Due to their uniqueness, fingerprints are being used more and more to quickly identify and ensure the security of customers. CLAUDE LANGLEY, Regional Sales Manager, for Africa at HID Global Biometrics, outlines five facts about the technology.

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How many times in a day are you expected to identify yourself? From when you arrive at work you are required to sign in, visiting your bank, receiving healthcare services… The list is endless. When a system knows who you are, you are able to do any number common, everyday activities. Your identity is unique and precious. It is also easily stolen and the target of many hackers across the globe. Technology is constantly evolving alongside the criminal element, always looking for ways to protect data and identity. One such solution happens to be biometrics and it is rapidly gaining traction in our increasingly complex modern world.

Reliable, secure and fundamentally YOU, unique biometric traits such as fingerprints are being used by banks, enterprises and consumers to verify identity. Biometric solutions offer significant identity protection because they use unique biological details to ensure an account is only accessed by the account holder, a door only opened by the owner. Here are five things that are little known about this technology…

  • The uncut identity. Your fingerprint is unique to you. Nobody can use a copy of it to impersonate you. Good technology is capable of scanning down into the layers of the fingertip to differentiate unique elements of a person’s fingerprint, this data is then encrypted and used as a key to unlocking whichever physical or virtual door that the biometric system protects.
  • The living proof. No, there is nothing to the stories of fingerprints being used without their owner’s knowledge or permission. Biometric solutions can use specific variables to determine if the finger used to access the system is that of a present, living person.  A copy or a fake cannot be used to access a cutting-edge biometric solution.
  • Easy and convenient. Queues and documents and paperwork may well be a thing of the past should biometrics take a firmer grip of government and banking systems. The process of registering is easy, and access to identity documents and records is yours alone.
  • Security blanket. A thousand passwords and a hundred post-it notes stuck on walls and drawers.  An excel file with a list of sites and applications and their corresponding passwords, all a thing of the past.  Nobody needs to remember their password with biometrics, they only need to show up.
  • Anywhere is cool. Schools, airports, networks, offices, homes, toilets, banks, libraries, governments, border controls, immigration services, call centres, hospitals and even clubs and pubs – knowing “who” matters and biometrics can quickly and conveniently confirm your identity where needed.

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