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Email becomes less secure

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One-third of global respondents to a survey of IT security professionals believe their email is more vulnerable today than it was five years ago.

The finding has been reported  by email security and archiving company Mimecast, in its new global research study: Mimecast Business Email Threat Report 2016, Email Security Uncovered. The survey of 600 IT security professionals, shows that while 64 percent regard email as a major cyber-security threat to their business (71 percent in South Africa), 65 percent (41) don’t feel fully equipped or up to date to reasonably defend against email-based attacks.

Email continues to be a critical technology in business and the threat of email hacks and data breaches loom large over IT security managers. Consequently, confidence and experience with previous data breaches and email hacks play key parts in determining a company’s perceived level of preparedness against these threats and targeted email attacks.

Of the 600 surveyed, just 35 percent (59 percent in South Africa) feel confident about their level of preparedness against data breaches. Of the 65 percent (41) who don’t feel fully prepared against future potential attacks, nearly half (49%) experienced such attacks in the past, indicating that they don’t feel any more protected following an attack than they did prior.

This is also reflected in the few steps taken toward widespread email security. Although 83 percent (75 percent in South Africa) of all respondents highlight email as a common attack vector, one out of ten report not having any kind of email security training in place. Among the least-confident respondents, 23 percent attest to lacking any supplementary security measures.

“Our cyber-security is under attack and we depend on technology, and email in particular, in all aspects of business. So it’s very disconcerting to see that while we might appreciate the danger, many companies are still taking too few measures to defend themselves against email-based threats in particular,” said Brandon Bekker, managing director, Mimecast South Africa. “As the cyber threat becomes more grave, email attacks will only become more common and more damaging. It’s essential that executives, the C-suite in particular, realize that they may not be as safe as they think and take action. Our research shows there is work still to be done to be safe and we can learn a lot from the experience of those that have learnt the hard way.”

Budget and C-suite involvement were the biggest gaps found between the most and least prepared respondents. Among the IT security managers who feel most prepared, five out of six say that their C-suite is engaged with email security. However, of all IT security managers who were polled, only 15 percent (17 percent in South Africa) say their C-suite is extremely engaged in email security, while 44 percent (28) say their C-suite is only somewhat engaged, not very engaged, or not engaged at all.

Those who feel better prepared to handle email-based threats also allocate higher percentages of their IT security budgets toward email security. These IT security managers allocate 50 percent higher budgets to email security compared to managers who were less confident in their readiness. From these findings, the data points to allotting 10.4 percent of the total IT budget toward email security as the ideal intersection between email security confidence and spend.

Mimecast found that five distinct “personas” emerged among the respondents, and characterized them into a Cyber-Security Shiver Grid based on their levels of email security and perceptions of data breach confidence: the Vigilant (16 percent), Equipped Veterans (19 percent), Apprehensive (31 percent), Nervous (6 percent) and Battle-Scarred (28 percent). Altogether, a majority of the IT security managers – totaling 65 percent, comprising the apprehensive, nervous and battle-scarred respondents – feel unprepared to manage email-based attacks.

Other key findings of the survey include:

  • The top 20 percent of organizations that feel most secure are 250 percent more likely to see email as their biggest vulnerability.
  • Confident IT security managers are 2.7x more likely to have a C-suite that is extremely or very engaged in email security. They are also 1.6x more likely to see C-suite involvement in email security as extremely or very appropriate.
  • The least confident IT security managers are more likely to be using Microsoft’s Exchange Mail Server 2010, which ended mainstream support in January 2015. The most confident managers are more likely to use the up-to-date Exchange Server 2013.
  • 70 percent of IT professionals that have recently and directly experienced an email hack employ internal safeguards, such as data leak prevention or targeted threat protection.
  • Apprehensive IT security professionals are more likely to be found in smaller (fewer than 500 employees) firms than larger ones (32 percent to 18 percent, respectively).
  • Less than half (48 percent) of IT security managers in smaller firms feel confident and well-prepared for tackling email security threats, compared to larger companies.

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Samsung S10 in lock-step with its rivals?

Tonight Samsung will kick off the next round in the smartphone wars with the S10 range, writes ARTHUR GOLDSTUCK.

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When Samsung unveils the new S10 smartphone at an event in San Francisco today, it will mark the beginning of the 2019 round of World War S. That stands for smartphone wars, although Samsung would like it to be all about the S.

Ever since the launch of the Samsung Galaxy S4 in 2013, Samsung has held both technology and thought leadership in the handset world. Back then, Apple’s iPhone 5 was the last device from the American manufacturer that could lay claim to being the best smartphone in the world. With the 2013 launch of the iPhone 5s, Apple entered an era of incremental improvement, playing catch-up, and succumbing to market trends driven by its competitors.

Six years later, Samsung is fighting off the same threat. Its Chinese rival, Huawei, suddenly wrested away leadership in the past year, with the P20 Pro and Mate 20 Pro regarded as at last equal to the Samsung Galaxy S9 Plus and Galaxy Note 9 – if not superior. Certainly, from a cost perspective, Huawei took the lead with its more competitive prices, and therefore more value for money.

Huawei also succeeded where Apple failed: introducing more economical versions of its flagship phones. The iPhone 5c, SE and XR have all been disappointments in the sales department, mainly because the price difference was not massive enough to attract lower-income users. In contrast, the Lite editions of the Huawei P9, P10 and P20 have been huge successes, especially in South Africa.

Today, for the first time in half a decade, Samsung goes into battle on a field laid out by its competitors. It is expected to launch the Galaxy S10 Plus, S10 and S10 e, with the latter being the Samsung answer to the strategy of the iPhone XR and Huawei P20 Lite.

Does this mean Samsung is now in lock-step with its rivals, focused on matching their strategies rather than running ahead of them?

It may seem that way, but Samsung has a few tricks up its electronic sleeve. For example, it is possible it will use the S10 launch to announce its coming range of foldable phones, expected to be called the Galaxy X, Galaxy F, Galaxy Fold or Galaxy Flex. It previewed the technology at a developer conference in San Francisco last November, and this will be the ideal moment to reclaim technology leadership by going into production with foldables – even if the S10 range itself does not shoot out the lights.

However, the S10 handsets will look very different to their predecessors. First, before switching on the phone, they will be notable by the introduction of what is being called the punch-hole display, which breaks away from the current trend of having a notch at the top of the phone to house front-facing cameras and speakers. Instead, the punch-hole is a single round cut-out that will contain the front camera. It is the key element of Samsung’s “Infinity O” display – the O represents the punchhole – which will be the first truly edge-to-edge display, on the sides and top.

The S10 range will use the new Samsung user interface, One UI, also unveiled at the developer conference. It replaces the previous “skin”, unimaginatively called the Samsung Experience, to introduce a strong new interface brand.

One UI went live on the Note 8 last month, giving us a foretaste, and giving Samsung a chance to iron out the bugs in the field. It is a less cluttered interface, addressing one of the biggest complaints about most manufacturer skins. Only Nokia and Google Pixel handsets offer pure Android in the local market, but One UI is Samsung’s best compromise yet.

It introduces a new interaction area, in the bottom half, reachable with the thumb, with a viewing area at the top, allowing the user to work one-handed on the bottom area while still having apps or related content visible above. One UI also improves gesture navigation – the phone picks up hand movements without being touched – and notification management.

The S10 range will be the first phones to feature the latest Qualcomm Snapdragon 855 chip, at least for the South African and American markets. That makes it 5G compatible, for when this next generation of mobile broadband becomes available in these markets.

They will also be the first phones to feature Wi-Fi 6, the next generation of the Wi-Fi mobile wireless standard. It will perform better in congested areas, and data transfer will be up to 40% faster than the previous generation.

The phones will be the first to use ultrasound for fingerprint detection. If Samsung gets it right, this will make it the fastest in-screen fingerprint sensor on the market, and allows for a little leeway if one pushes the finger down slightly outside the fingerprint reader surface. It does mean, however, that screen protectors will have to be redesigned to avoid blocking the detection.

Not enough firsts? There are a few more.

Most notably, it will be the first phone range to feature 1 Terabyte (TB) storage – that’s a thousand Gigabytes (GB) – at least for the top-of-the-range devices. Samsung last month announced that it would be the first manufacturer to make 1TB built-in onboard flash storage. Today, it will deploy this massive advantage as it once again weaponises its technology in the fight for smartphone domination.

  • Arthur Goldstuck is founder of World Wide Worx and editor-in-chief of Gadget.co.za. Follow him on Twitter and Instagram on @art2gee

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IoT set to improve authentication

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By Sherry Zameer, Senior Vice President, Internet of Things Solutions for CISMEA region at Gemalto

As it rapidly approaches maturity, the Internet of Things (IoT) is set to continue a transformational trajectory, introducing new efficiencies in multiple fields by allowing measurement and analysis on a scale that has never been possible before. From agriculture to logistics, from retail to hospitality, from traffic to health, from the home to the office, the applications for monitoring ”things” are limited only by the imagination.

And South African (and African) businesses are showing abundant imagination in their practical deployments of IoT solutions in multiple settings, creating a better tomorrow through almost universal measurement and the introduction of new levels of convenience – including how to access locations, devices and services securely.

Any company, whether South African or international, should bear in mind that understanding consumer expectations can be the key to unlocking the full potential of IoT devices and related smart services.

According to Gemalto’s latest Connected Living study, improving the way consumers authenticate themselves to services is one of the most anticipated benefits of IoT, highlighting a desire for a more seamless and secure IoT experience.

Consumers are interested in advanced ways of authenticating themselves through automatic (based on behavioral patterns) or biometric techniques, lessening the need to have to intervene manually, all in the name of a much more streamlined authentication process. Smartphone manufacturers like Apple and Samsung have already placed fingerprint and facial recognition high on the agenda. There is also a widespread positive sentiment towards IoT’s potential for improving the quality of home life through connected, smart appliances.

Personalised services is something else that wins consumers over. In fact, a fluid, personalised and unified experience with continuity of services, together with security and privacy, is critical for the successful implementation of any technology.

And those types of services are today quite possible. With everything being connected – from small gadgets to digital solutions for large enterprises – IoT is no longer just a buzzword. That much is clear in a piece from Vodacom IoT managing executive Deon Liebenberg. Writing for IOL Online, Liebenberg provides insight into the sheer range of applications for IoT: the 20 use cases he cites range from the obvious, like transport and logistics, to the connected home and wearables; he even suggests tagging pets with IoT transmitters, for those who always need to know the whereabouts of the family cat.

Low-cost tags fitted to cats, dogs, lamp posts, shipping containers or other items are just one part of the puzzle, however. There are other two pieces; arguably the most complex part is the availability of communication networks in areas where there aren’t any WiFi networks, or indeed, anything else.

And that’s where the bigger takeaway from Liebenberg’s piece and other IoT trends articles becomes apparent. The communication networks are there, as are those tags: dedicated IoT networks (like LoraWAN, SigFox and narrowband IoT) are all available in South Africa.

So, too, is the third and final essential component. Software which is able to process the data generated by the tag and transmitted over the IoT network and into the internet. In this regard, there’s no shortage of solutions available from cloud providers like AWS and Azure; electronics giant Siemens, too, is in on the action, having recently launched a new cloud-based IoT operating system to develop applications and services for process industries, including oil and gas and water management.

This combination means it is quite possible right now to enable just about any use case. Business owners, who will know best how IoT can add value in their organisation, can now see their ideas becoming reality. Most crucial of all, IoT solutions delivering new levels of efficiency and convenience are not only possible, they are able to be offered with the simple and effective security that will drive consumer acceptance.

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