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Don’t lose your head on Black Friday

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Fraud syndicates are likely preparing to pounce as shoppers throw caution to the wind in the Black Friday shopping frenzy, warns Ideco Biometrics CEO MARIUS COETZEE.

The Black Friday sale tradition is gaining momentum in South Africa, with leading retailers promising significant discounts from Friday, 24 November, through to Cyber Monday on 27 November.

For many consumers, the discounts will prove too tempting for caution as they happily part with their personal information and hand over their credit cards to snap up the deals on offer, says Ideco Biometrics CEO Marius Coetzee.

“Fraud syndicates are sophisticated and very well organised, with individuals and businesses losing billions of rands to fraudsters every year. The moment a consumer drops his or her guard, they risk having their personal and banking information duplicated or shared and misused to carry out fraudulent transactions or deplete the victim’s bank account,” Coetzee warns.

The key to safe shopping this Black Friday is to stay vigilant and watch your credit card, he says.

Online shopping can be safer than bricks and mortar shops

“It might surprise some shoppers to discover that online shopping can be safer than using your credit card at a restaurant or retail outlet.  When you hand over your physical credit card, it is very easy for fraudsters to ‘skim’ the card – presenting it to a card reader at the bottom of the point of sale device. This information can be shared across a syndicate within minutes, and by the time the victim becomes aware of the problem, their account could have been drained,” he says.

Coetzee recommends keeping an eye on your card throughout the transaction. “Giving your card to someone who walks away with it to a point of sale terminal is asking for problems.  Many reputable retailers now allow customers to conclude their own transactions by entering the card into the point of sale device. This is typically the safest option, allowing the consumer to stay in control of their own card and personal information.”

Guard your identity

While reputable online retailers go to great lengths to ensure a secure environment for transactions, there are some potential risks in buying online or over the ‘phone, mostly because of consumers’ willingness to share personal information with strangers.

“Your identity – your personal information – is the key to accessing your home and your bank account, so you have to be cautious about who you share it with,” says Coetzee.  One way to be sure you’re sharing your information with a trusted online retailer is to initiate the engagement and the purchase, he says.

“If you initiate the process by going to a reputable online retailer’s website or calling a company’s contact centre, you know who you’re engaging with. Whereas if you click on a link you’ve been sent via email to start shopping, or you share personal information with someone who calls you on the ‘phone, you have no way of knowing for sure who you are giving your information to.”

“It’s safest not to answer questions from people pushing a sales effort to you – rather ask them to confirm the information they have about you. If they don’t have your details, be careful of confirming your personal identity information,” he says.

“It’s commonly accepted that when you drop your guard is when fraudsters will strike. So on Black Friday, when everyone is distracted in the rush to grab the best deal, they need to exercise caution and guard their information,” he says.

Ideco, a pioneer in identity management solutions, is leading efforts to introduce advanced new identity management systems to South Africa to reduce the risk of fraud and identity theft

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Bring your network with you

At last week’s Critical Communications World, Motorola unveiled the LXN 500 LTE Ultra Portable Network Infrastructure. It allows rescue personal to set up dedicated LTE networks for communication in an emergency, writes SEAN BACHER.

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In the event of an emergency, communications are absolutely critical, but the availability of public phone networks are limited due to weather conditions or congestion.

Motorola realised that this caused a problem when trying to get rescue personnel to those in need and so developed its LXN 500 LTE Ultra Portable Network Infrastructure. The product is the smallest and lightest full powered broadband network to date and allows the first person on the scene to set up an LTE network in a matter of minutes, allowing other rescue team members to communicate with each other.

“The LXN 500 weighs six kilograms and comes in a backpack with two batteries. It offers a range of 1km and allows up to 100 connections at the same time. However, in many situations the disaster area may span more than 1km which is why they can be connected to each other in a mesh formation,” says Tunde Williams, Head of Field and Solutions Marketing EMEA, Motorola Solutions.

The LXN 500 solution offers communication through two-way radios, and includes mapping, messaging, push-to-talk, video and imaging features onboard, thus eliminating the need for any additional hardware.

Data collected on the device can then be sent through to a central control room where an operator can deploy additional rescue personnel where needed. Once video is streamed into the control room, realtime analytics and augmented reality can be applied to it to help predict where future problem points may arise. Video images and other multimedia can also be made available for rescuers on the ground.

“Although the LXN 500 was designed for the seamless communications between on ground rescue teams and their respective control rooms, it has made its way into the police force and in places where there is little or no cellular signal such as oil rigs,” says Williams.

He gave a hostage scenario: “In the event of a hostage situation, it is important for the police to relay information in realtime to ensure no one is hurt. However the perpetrators often use their mobile phones to try and foil any rescue attempts. Should the police have the correct partnerships in place they are able to disable cellular towers in the vicinity, preventing any in or outgoing calls on a public network and allowing the police get their job done quickly and more effectively.”

By disabling any public networks in the area, police are also able to eliminate any cellular detonated bombs from going off but still stay in touch with each other he says.

The LXN 500 offers a wide range of mission critical cases and is sure to transform communications and improve safety for first responders and the people they are trying to protect.

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Kaspersky moves to Switzerland

As part of its Global Transparency Initiative, Kaspersky Lab is adapting its infrastructure to move a number of core processes from Russia to Switzerland.

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This includes customer data storage and processing for most regions, as well as software assembly, including threat detection updates. To ensure full transparency and integrity, Kaspersky Lab is arranging for this activity to be supervised by an independent third party, also based in Switzerland.

Global transparency and collaboration for an ultra-connected world

The Global Transparency Initiative, announced in October 2017, reflects Kaspersky Lab’s ongoing commitment to assuring the integrity and trustworthiness of its products. The new measures are the next steps in the development of the initiative, but they also reflect the company’s commitment to working with others to address the growing challenges of industry fragmentation and a breakdown of trust. Trust is essential in cybersecurity, and Kaspersky Lab understands that trust is not a given; it must be repeatedly earned through transparency and accountability.

The new measures comprise the move of data storage and processing for a number of regions, the relocation of software assembly and the opening of the first Transparency Center.

Relocation of customer data storage and processing

By the end of 2019, Kaspersky Lab will have established a data center in Zurich and in this facility, will store and process all information for users in Europe, North America, Singapore, Australia, Japan and South Korea, with more countries to follow. This information is shared voluntarily by users with the Kaspersky Security Network (KSN) an advanced, cloud-based system that automatically processes cyberthreat-related data.

Relocation of software assembly

Kaspersky Lab will relocate to Zurich its ‘software build conveyer’ — a set of programming tools used to assemble ready to use software out of source code. Before the end of 2018, Kaspersky Lab products and threat detection rule databases (AV databases) will start to be assembled and signed with a digital signature in Switzerland, before being distributed to the endpoints of customers worldwide. The relocation will ensure that all newly assembled software can be verified by an independent organisation and show that software builds and updates received by customers match the source code provided for audit.

Establishment of the first Transparency Center

The source code of Kaspersky Lab products and software updates will be available for review by responsible stakeholders in a dedicated Transparency Center that will also be hosted in Switzerland and is expected to open this year. This approach will further show that generation after generation of Kaspersky Lab products were built and used for one purpose only: protecting the company’s customers from cyberthreats.

Independent supervision and review

Kaspersky Lab is arranging for the data storage and processing, software assembly, and source code to be independently supervised by a third party qualified to conduct technical software reviews. Since transparency and trust are becoming universal requirements across the cybersecurity industry, Kaspersky Lab supports the creation of a new, non-profit organisation to take on this responsibility, not just for the company, but for other partners and members who wish to join.

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