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Disrupt or be disrupted

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Multiple small companies are challenging the status quo and embracing the notion – disrupt or be disrupted. These disruptors are leveraging the key digital transformations to reinvent – if not invent, writes INDRAN NAICK.

Across the continent we see more and more forward-thinking empowering applications of technology. There is a surge in tech start-ups and a swell in the optimism for what technology can do to help the manifold challenges facing the continent.

Companies like the winner of IBM Smart Camp 2015 in South Africa, micro jobbing platform M4JAM (Money for Jam), are shaking up industry with their disruptive business models.  They are on a mission to change the world one micro job at a time – disrupting traditional players in the research, mystery shopping, merchandising and brand activation sector. Their engaging platform enables their community of over 90000 people the opportunity to earn money by using their smart phones as they go about their daily routines.

In just under 15 months M4JAM has been able to demonstrate value to 95 of the biggest brands in South Africa. Providing them with real time data which, with the help of Pondering Panda, is now being turned into real time insights. This access to immediate information allows brands the opportunity to change strategy or respond to market changes while a promotion is on or product is still offered.

Real time, in the moment insights, is proving to be a significant competitive advantage for companies embracing M4JAM.

Interestingly, it’s not alone. Multiple smaller niche digital companies are challenging the status quo and embracing the notion – disrupt or be disrupted.

These disruptors are doing something different. They are leveraging the key digital transformations to reinvent – if not invent – their business processes.

Using new mobile apps to bring data and decision making to the fingertips of people at the front lines, disruptors are enabling the people who need to respond. In doing this they enable the organisation to become more nimble and provide better service.

Today more data, insight and capabilities are available in both employee and customer devices at the point of action, enabling faster, better decisions and action in the business moment. Disruptors are using insight from nontraditional data – social data from the likes of Twitter, the Internet of Things (IoT), wearable devices and m2m to capture insight and create new business moments.

Disruptors are also focusing on creating their unique differentiation and sourcing from developer communities to help complete complex products and solutions. They are leveraging digital services from a broad ecosystem so they can focus on their core competencies. Pretty smart, right?

Yet these new perspectives and approaches are grounded firmly in digital business transformation.  Understand which business processes are going to change, which ones are impacted and which have potential for improvement with technology – specifically cloud.

Above all, disruptors understand the next generation of IT is built around a hybrid cloud. That’s cloud that uses private cloud foundation combined with the strategic integration and use of public cloud services. The best of both worlds so to speak.

Cloud technology in this hybrid format offers the company the ability to securely connect apps, data and services across the cloud and traditional systems – along with devices – and also seamlessly weave data and services with APIs to create new apps.

Now imagine using the insight from that data in real time business critical processes and you can begin to grasp just how this new hybrid cloud provides access to a wealth of data for innovation.

Another example of this born-on-the cloud innovation is from a company called Figtory, a small mobile development shop that has adopted Bluemix and Softlayer to accelerate their product development lifecycle. The IBM cloud platforms gave them the ability to quickly host and test new products and services. They can now quickly turn innovations into prototypes to show their prospective clients what the finished product might look like, reducing the cycle time from weeks to days.

So, while there may not be a “one size fits all” remedy for business today, or a cloud solution that fits every situation, there is a growing awareness that cloud technology enables and accelerates digital business. It’s the transformation required to disrupt or avoid being disrupted.

* Indran Naick, Cloud Ecosystems and Enterprise Development Leader, IBM South Africa.

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Bring your network with you

At last week’s Critical Communications World, Motorola unveiled the LXN 500 LTE Ultra Portable Network Infrastructure. It allows rescue personal to set up dedicated LTE networks for communication in an emergency, writes SEAN BACHER.

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In the event of an emergency, communications are absolutely critical, but the availability of public phone networks are limited due to weather conditions or congestion.

Motorola realised that this caused a problem when trying to get rescue personnel to those in need and so developed its LXN 500 LTE Ultra Portable Network Infrastructure. The product is the smallest and lightest full powered broadband network to date and allows the first person on the scene to set up an LTE network in a matter of minutes, allowing other rescue team members to communicate with each other.

“The LXN 500 weighs six kilograms and comes in a backpack with two batteries. It offers a range of 1km and allows up to 100 connections at the same time. However, in many situations the disaster area may span more than 1km which is why they can be connected to each other in a mesh formation,” says Tunde Williams, Head of Field and Solutions Marketing EMEA, Motorola Solutions.

The LXN 500 solution offers communication through two-way radios, and includes mapping, messaging, push-to-talk, video and imaging features onboard, thus eliminating the need for any additional hardware.

Data collected on the device can then be sent through to a central control room where an operator can deploy additional rescue personnel where needed. Once video is streamed into the control room, realtime analytics and augmented reality can be applied to it to help predict where future problem points may arise. Video images and other multimedia can also be made available for rescuers on the ground.

“Although the LXN 500 was designed for the seamless communications between on ground rescue teams and their respective control rooms, it has made its way into the police force and in places where there is little or no cellular signal such as oil rigs,” says Williams.

He gave a hostage scenario: “In the event of a hostage situation, it is important for the police to relay information in realtime to ensure no one is hurt. However the perpetrators often use their mobile phones to try and foil any rescue attempts. Should the police have the correct partnerships in place they are able to disable cellular towers in the vicinity, preventing any in or outgoing calls on a public network and allowing the police get their job done quickly and more effectively.”

By disabling any public networks in the area, police are also able to eliminate any cellular detonated bombs from going off but still stay in touch with each other he says.

The LXN 500 offers a wide range of mission critical cases and is sure to transform communications and improve safety for first responders and the people they are trying to protect.

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Kaspersky moves to Switzerland

As part of its Global Transparency Initiative, Kaspersky Lab is adapting its infrastructure to move a number of core processes from Russia to Switzerland.

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This includes customer data storage and processing for most regions, as well as software assembly, including threat detection updates. To ensure full transparency and integrity, Kaspersky Lab is arranging for this activity to be supervised by an independent third party, also based in Switzerland.

Global transparency and collaboration for an ultra-connected world

The Global Transparency Initiative, announced in October 2017, reflects Kaspersky Lab’s ongoing commitment to assuring the integrity and trustworthiness of its products. The new measures are the next steps in the development of the initiative, but they also reflect the company’s commitment to working with others to address the growing challenges of industry fragmentation and a breakdown of trust. Trust is essential in cybersecurity, and Kaspersky Lab understands that trust is not a given; it must be repeatedly earned through transparency and accountability.

The new measures comprise the move of data storage and processing for a number of regions, the relocation of software assembly and the opening of the first Transparency Center.

Relocation of customer data storage and processing

By the end of 2019, Kaspersky Lab will have established a data center in Zurich and in this facility, will store and process all information for users in Europe, North America, Singapore, Australia, Japan and South Korea, with more countries to follow. This information is shared voluntarily by users with the Kaspersky Security Network (KSN) an advanced, cloud-based system that automatically processes cyberthreat-related data.

Relocation of software assembly

Kaspersky Lab will relocate to Zurich its ‘software build conveyer’ — a set of programming tools used to assemble ready to use software out of source code. Before the end of 2018, Kaspersky Lab products and threat detection rule databases (AV databases) will start to be assembled and signed with a digital signature in Switzerland, before being distributed to the endpoints of customers worldwide. The relocation will ensure that all newly assembled software can be verified by an independent organisation and show that software builds and updates received by customers match the source code provided for audit.

Establishment of the first Transparency Center

The source code of Kaspersky Lab products and software updates will be available for review by responsible stakeholders in a dedicated Transparency Center that will also be hosted in Switzerland and is expected to open this year. This approach will further show that generation after generation of Kaspersky Lab products were built and used for one purpose only: protecting the company’s customers from cyberthreats.

Independent supervision and review

Kaspersky Lab is arranging for the data storage and processing, software assembly, and source code to be independently supervised by a third party qualified to conduct technical software reviews. Since transparency and trust are becoming universal requirements across the cybersecurity industry, Kaspersky Lab supports the creation of a new, non-profit organisation to take on this responsibility, not just for the company, but for other partners and members who wish to join.

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