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Dirty secret of network traffic

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Sophos recently announced the findings of its global survey, The Dirty Secrets of Network Firewalls, which revealed that IT managers cannot identify 45 percent of their organisation’s network traffic.

In fact, nearly one-in-four cannot identify 70 percent of their network traffic. The lack of visibility creates significant security challenges for today’s businesses and impacts effective network management. The survey polled more than 2,700 IT decision makers from mid-sized businesses in 10 countries including the US, Canada, Mexico, France, Germany, UK, Australia, Japan, India, and South Africa.

Considering the debilitating impact cyber-attacks can have on a business, it’s unsurprising that 84 percent of respondents agree that a lack of application visibility is a serious security concern. Without the ability to identify what’s running on their network, IT managers are blind to ransomware, unknown malware, data breaches and other advanced threats, as well as potentially malicious applications and rogue users. Network firewalls with signature-based detection are unable to provide adequate visibility into application traffic due to a variety of factors such as the increasing use of encryption, browser emulation, and advanced evasion techniques.

“If you can’t see everything on your network, you can’t ever be confident that your organisation is protected from threats. IT professionals have been ‘flying blind’ for too long and cybercriminals take advantage of this,” said Dan Schiappa, senior vice president and general manager of products at Sophos. “With governments worldwide introducing stiffer penalties for data breach and loss, knowing who and what is on your network is becoming increasingly important. This dirty secret can’t be ignored any longer.”

On average, organisations spend seven working days remediating 16 infected machines per month. Smaller organisations (100-1,000 users) spend on average five working days remediating 13 machines, while larger organisations (1,001-5,000 users) spend on average 10 working days remediating 20 machines per month, according to the survey.

“A single network breach often leads to the compromise of multiple computers, so the faster you can stop the infection from spreading the more you limit the damage and time needed to clean it up,” said Schiappa. “Companies are looking for the kind of next-generation, integrated network and endpoint protection that can stop advanced threats and prevent an isolated incident from turning into a widespread outbreak. Sophisticated exploits such as MimiKatz and EternalBlue reminded everyone that network protection is critical to endpoint security and vice versa. Only direct intelligence sharing between these two can reveal the true nature of who and what is operating on your network.”

IT managers are very aware that firewalls need an upgrade in protection. In fact, the survey revealed that 79 percent of IT managers polled want better protection from their current firewall. 99 percent want firewall technology that can automatically isolate infected computers, and 97 percent want endpoint and firewall protection from the same vendor which allows for direct sharing of security status information.

Security is Not the Only Risk to Businesses

Following security risks, lost productivity was cited as a concern for 52 percent of respondents when it comes to a lack of network visibility. Business productivity can be negatively impacted if IT is unable to prioritise bandwidth for critical applications.

For industries that rely on custom software to meet specific business needs, an inability to prioritise these mission critical applications over less important traffic could be costly. 50 percent of IT professionals who had invested in custom applications admitted that their firewall could not identify the traffic and therefore were unable to maximise their return on investment. Lack of visibility also creates a blind spot for the potential transfer of illegal or inappropriate content on corporate networks, making companies vulnerable to litigation and compliance issues.

“Organisations need a firewall that protects their investment in business-critical and custom applications by allowing employees to have prioritized access to the applications they need,” said Schiappa. “Increasing network visibility requires a radically different approach. By enabling the firewall to receive information directly from the endpoint security, it can now positively identify all applications – even obscure or custom applications.”

The Dirty Secrets of Network Firewalls survey results are available in a PDF report: https://secure2.sophos.com/en-us/medialibrary/Gated-Assets/white-papers/firewall-dirty-secrets-report.pdf?la=en

The Dirty Secrets of Network Firewalls survey was conducted by Vanson Bourne, an independent specialist in market research, in October and November 2017. This survey interviewed 2,700 IT decision makers in 10 countries and across five continents, including the US, Canada, Mexico, France, Germany, UK, Australia, Japan, India, and South Africa. All respondents were from organisations of between 100 and 5,000 users.

Sophos can deliver higher levels of network visibility with the XG Firewall and Sophos Endpoint Protection or Intercept X. For information about Sophos XG Firewall, please visit: https://www.sophos.com/en-us/products/next-gen-firewall.aspx

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AppDate: Prepare for space

In this week’s AppDate, SEAN BACHER highlights Space Nation Navigator, Hitman Sniper, Snake Mask, Memrise, WhatsApp Web, and Carrot Weather.

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Space Nation Navigator

Space Nation Navigator is a bit of a strange app. It is part game, part exercise and part educational. On the game side, users have to navigate the Mars Rover, put the International Space Station back into orbit or move their Martians to safety before a sand storm hits Mars. When it comes to exercise, Space Nation Navigator provides users with a range of exercises and Yoga videos to prepare them for space travel and working in an anti-gravity environment. The education aspect teaches users about the planets, and star constellations, and then offers quizzes on what has been taught.

Platform: Android and iOS

Cost: A free download.

Stockists: Visit the store linked to your device.

 

Memrise

Memrise takes a new approach to help people learn new languages. Instead of providing a user with random phrases and words to memorise, the app connects you with a person already fluent in the language you want to learn. In turn, the person you are speaking to wants to learn the language in which you are fluent. Once your profile is filled out and languages selected, it connects you with people around the world who are interested in your language, and then allows you to chat with them in real-time. Memrise also lets one learn new languages through games, chatbots and grammarbots that help with spelling, tenses and pronunciations.

Platform: Android and iOS

Cost: A free download.

Stockists: Visit the store linked to your device.

 

Hitman Sniper

Hitman Sniper is loosely based on the Agent 47 movie released a few years ago. The game offers players the ability to hone their shooting skills through a range of training courses and, once they think they are ready, they can start taking out the bad guys. Things start off easy enough, but they get more and more difficult as one progresses through the 150 missions on offer. One will also have to upgrade various gun components, like scopes, magazine capacities and silencers, to make the missions a little easier. Hitman Sniper lets users buy 16 to tackle each of the missions – either with real money or via the points accumulated by completing missions. Money and points can also be used to upgrade firearms.

Platform: Android and iOS

Cost: R7 – with a range of in-app purchases.

Stockists: Visit the store linked to your device.

 

Snake Mask

The iconic Snake game that was preinstalled on most older Nokia phones has had a complete make-over. It now uses Facebook’s AR technology, meaning that you have to navigate the snake around obstacles in your home or office, all the while collecting coins and stars that change the snake’s speed and length. Unfortunately, Snake Mask is only available on Nokia’s new range of smartphones. However, it should not take long before it slithers onto other devices.

 

Platform: New Nokia smartphones running Android.

Cost: Free to use through the Facebook app installed on the device.

Stockists: Available through the Facebook app.

 

WhatsApp Web

Although this is by no means a new app, it is an extremely useful one, and one that not many people know about. Tapping out WhatsApps on your phone is easy enough, but thanks to WhatsApp Web it can be even easier. Open the WhatApp Web page under WhatsApp and you will see a QR code. Scan this code through WhatsApp on your mobile and you will be shown a replica of what you would normally see on your phone. You can then type and reply to messages using your computer instead of having to stop everything and unlock your phone every time a message comes through. WhatsApp Web is great if you share your computer with other people as it automatically disconnects when the browser is closed. However WhatsApp also offers an app that when installed will stay connected to your phone unless you manually remove it.

 

Platform: Any up-to-date Internet browser

Cost: Free to use and install

Stockists: Visit www.WhatsApp.com

 

Carrot Weather

There are thousands of weather apps on the Internet these days and all of them do the same thing – inform you of the weather in your area. However, Carrot Weather has taken what is just another app and turned it into something fun. By fun, I mean sarcastic, rude and completely politically incorrect. A user starts off by selecting religious and political views. It then asks about personality, ranging from friendly to homicidal to overkill – which includes profanity. So, for instance, instead of waking up to to the standard partly cloudy forecast, Carrot Weather will display something like: “It’s only partly sunny, the sun is a total effing failure.” It also has a range of insults that it throws at you whenever you open the app – some of them downright insulting, so it is definitely not for those who are easily offended. The app’s user interface is very simple, displaying a week’s daily forecast and hourly forecasts for the day selected.

Platform: Android and iOS

Cost: Free to download but with adverts. The premium, advert free version costs R12 per month.

Stockists: Visit the store linked to your device.

* Sean Bacher is editor of Gadget.co.za. Follow him on Twitter on @SeanBacher

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SA Start-up reinvents PABX

For any South African business, the idea of setting up or changing a telephonic switchboard system is the stuff of nightmares. Dealing with expensive hardware and hearing things like QSIG and VOIP is not what you’d call exciting.But now there is an app.

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Enter BuzzBox (www.buzzboxcloud.co.za), a web-based telephone switchboard that is aimed at small and medium sized businesses wanting to take the hassle and cost out of the company switchboard. Whether you are a small one-man operation or a larger organisation with staff working remotely, BuzzBox is the best switchboard solution.

What sets BuzzBox apart from anything else on the market is its easy-to-use dashboard. It puts you in control of everything from picking your phone number to setting up voice prompts and managing your business-hours schedule.

BuzzBox was developed when the startup behind it, Jini-Guru, needed such a service for its own use across multiple continents. “When we started Jini-Guru we could not find a seamless online process that would allow us to set up a full web-based switchboard, so we decided to build one for ourselves,” says Mike Smits, Director at Jini-Guru.

He says a lot of startups today are tech savvy and know how to use apps and the services that go with it. “It’s the uberisation of services and its driving demand for instant service activation.”

BuzzBox works as an app on both iOS and Android but users wanting a desk phone option can choose from a variety of devices on offer or use their existing VOIP phones.

Setting up a BuzzBox account takes 5 minutes. During registration your FICA documents are uploaded [ID and proof or residence] and you get to pick your phone number before the account is created. Companies that want to keep an existing number can do so too.

The real magic happens when you log on to the BuzzBox Dashboard. The main screen displays a summary of statistics for your account while the left-hand menu provides you quick access to various configuration settings and reports.

Setting up new extensions or external numbers is done with a few clicks and you can even set up various departments which is a great way to route a call to various people in a department, like sales or support.

The intuitive user interface also makes it easy to set up hold-music and voice prompts. You can add voice prompts by recording them straight to your phone, just make sure you use a clear voice with quiet surroundings for the best customer experience.

One of the main features of BuzzBox is its call recording feature that allows an organisation to record calls for legislative purposes, such as a lawyer, or for customer service purposes such as support. Recordings are stored securely online, and you have the ability to download recordings for playback. Companies can opt-in for this service and it’s free to use. Recordings are stored online and are fully encrypted so only you can listen to, or download them. Storage costs R1 for every 1000 minutes of stored recordings.

Other features include call forwarding and scheduling. The latter allows you to set office hours for your organisation which will divert calls to an after-hours messaging service. You also have the option to enable routing to an employee who is on call after hours.

BuzzBox also has a reseller program for companies wanting to offer this as a switchboard solution to their existing customers.

The costs for this service is R89 p/m for the first phone number which includes your first extension for free. Thereafter you’ll pay R89p/m per extension. Calls between extensions are free but you pay per second for all outgoing phone calls. More info on pricing can be found here: https://buzzboxcloud.co.za/pricing/

BuzzBox is offering a Launch promotion where they are offering the first line and extension free for 12 months. Only pay for calls. Use promo code “feoifyaa” during sign-up to apply your discount.

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