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Democratisation of innovation moves to the grassroots

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When we think disruption, companies like Uber and Airbnb come to mind. But, when we look at software and hardware, HITENDRA NAIK of Intel, believes that any company, big or small can play its roll in changing the markets operate.

When we speak about disruption, we often default to unicorn companies like Uber and Airbnb, which shook up the global taxi and hotel industries, respectively. But with the democratisation of software and hardware, the reality is that anyone can start a business these days and the biggest disruptors and innovators can come from emerging markets and not just the US and Silicon Valley.

Innovations South Africa’s Giraffe  and MyQ from Nigeria have set out to solve real and local challenges, such as unemployment and transportation industry management, respectively. Developers and makers in these and other emerging markets have shown that the game-changers don’t have to be the Ubers of the world but can be the two-man startup that’s making a tangible difference in the lives of thousands.

Innovation moves into hardware space

Until now, global innovation has primarily been in the software space. The adage ‘there’s an app for that’ is testament to the fact that, whatever problem you have, there’s likely an app that attempts to solve it. This is only possible because the democratisation and accessibility of software development tools has enabled anyone with a computer, an Internet connection and some knowledge of coding to do pretty much anything.

But with 1,300 apps being added to app stores every day, we’re seeing an evolution in disruption away from only software to how applications can be linked to hardware, cloud computing, the Internet of Things (IoT) and analytics to leapfrog infrastructure gaps and to understand and even pre-empt what people want.

It’s now easier than ever to innovate in this space. The democratisation of hardware and compute platforms like Intel’s Edison, Joule and RealSense platforms, as well as its software and cloud analytics platforms, coupled with easier access to funding through crowdsourcing options like Kickstarter, has created a low barrier to entry and has opened up the market to anyone with an idea, to build a business with lower barriers to entry.

Cloud services have also been democratised and, in the future, technologies like artificial intelligence will be, too.

Developers and makers will innovate and build on computer platforms and link any device to data in order to address societal problems that many thought were unsolvable. Think smart cities that can communicate to authorities exactly where water leaks are; health systems that can predict an epidemic long before it becomes a threat; and connected buildings that, when on fire, can help emergency personnel save more lives.

The startups of today will enable the next-generation governments of the future who will harness modern technology for societal transformation that will change the way we live and work to deliver new experiences that fuel GDP growth and create jobs.

Creating a sustainable ecosystem

But with a failure rate of 50% within the first four years, startups need to be enabled through partnerships, incubator hubs, technology and business support to help the public and private sectors reach this level of digital transformation.

Governments in emerging markets have modelled local startup hubs on those seen in Silicon Valley and other developed markets after realising the potential they have for innovation and job creation.

But we need to do more to help these small businesses succeed.

At the public sector level, startups are already benefiting from tax incentives, which allow them to invest more money into their businesses during the crucial first few years. Partnerships with universities will give startups access to a pool of people who are educated in science and technology and can help them to scale their ideas.

The private sector also has a role to play in terms of creating opportunities for startups to showcase their ideas, connect with other startups, and network with investors. Events like Seedstars World  and Demo Africa not only help to discover the best startups but through challenges like the Intel Solutions Challenge, startups in the cloud, IoT and analytics space also gain exposure to potential financiers as well as mentors in all areas of business support to give them a better chance of success. Winners of the challenge also get the opportunity to pitch their ideas to a wider support ecosystem of potential investors and partners to ensure their business is not only successful but also sustainable.

Now that everything is democratised, the Ubers and Airbnbs of the world don’t need to come out of the US – there certainly isn’t a monopoly on great ideas in developed markets. World-changing innovation is taking place at the grassroots level in emerging markets and I believe that the next big global company will come from one of these regions. But we need to make it easier for startups to survive, to access funding and to create an environment and culture that is conducive to sustainability. It starts with getting them the exposure they need and cutting the red tape that is contributing to the high failure rate.

* Hitendra Naik, Director of Innovation, Middle East, Turkey & Africa at Intel.

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Now download a bank account

Absa has introduced an end-to-end account opening for new customers, through the Absa Banking App, which can be downloaded from the Android and Apple app stores. This follows the launch of the world first ChatBanking on WhatsApp service.

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This “download your account” feature enables new customers to Absa, to open a Cheque account, order their card and start transacting on the Absa Banking App, all within minutes, from anywhere and at any time, by downloading it from the App stores.

“Overall, this new capability is not only expected to enhance the customer’s digital experience, but we expect to leverage this in our branches, bringing digital experiences to the branch environment and making it easier for our customers to join and bank with us regardless of where they may be,” says Aupa Monyatsi, Managing Executive for Virtual Channels at Absa Retail & Business Banking.

“With this innovation comes the need to ensure that the security of our customers is at the heart of our digital experience, this is why the digital onboarding experience for this feature includes a high-quality facial matching check with the Department of Home Affairs to verify the customer’s identity, ensuring that we have the most up to date information of our clients. Security is supremely important for us.”

The new version of the Absa Banking App is now available in the Apple and Android App stores, and anyone with a South African ID can become an Absa customer, by following these simple steps:

  1. Download the Absa App
  2. Choose the account you would like to open
  3. Tell us who you are
  4. To keep you safe, we will verify your cell phone number
  5. Take a selfie, and we will do facial matching with the Department of Home Affairs to confirm you are who you say you are
  6. Tell us where you live
  7. Let us know what you do for a living and your income
  8. Click Apply.

 

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How we use phones to avoid human contact

A recent study by Kaspersky Lab has found that 75% of people pick up their connected device to avoid conversing with another human being.

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Connected devices are becoming essential to keeping people in contact with each other, but for many they are also a much-needed comfort blanket in a variety of social situations when they do not want to interact with others. A recent survey from Kaspersky Lab has confirmed this trend in behaviour after three-quarters of people (75%) admitted they use a device to pretend to be busy when they don’t want to talk to someone else, showing the importance of keeping connected devices protected under all circumstances. 

Imagine you’ve arrived at a bar and you’re waiting for your date. The bar is busy, and people are chatting all around you. What do you do now? Strike up a conversation with someone you don’t know? Grab your phone from your pocket or handbag until your date arrives to keep yourself busy? Why talk to humans or even make eye-contact with someone else when you can stare at your connected device instead?

The truth is, our use of devices is making it much easier to avoid small talk or even be polite to those around us, and new Kaspersky Lab research has found that 72% of people use one when they do not know what to do in a social situation. They are also the ‘go-to’ distraction for people even when they aren’t trying to look busy or avoid someone’s eye. 46% of people admit to using a device just to kill time every day and 44% use it as a daily distraction.

In addition to just being a distraction, devices are also a lifeline to those who would rather not talk directly to another person in day-to-day situations, to complete essential tasks. In fact, nearly a third (31%) of people would prefer to carry out tasks such as ordering a taxi or finding directions to where they need to go via a website and an app, because they find it an easier experience than speaking with another person.

Whether they are helping us avoid direct contact or filling a void in our daily lives, our constant reliance on devices has become a cause for panic when they become unusable. A third (34%) of people worry that they will not be able to entertain themselves if they cannot access a connected device. 12% are even concerned that they won’t be able to pretend to be busy if their device is out of action.

Dmitry Aleshin, VP for Product Marketing, Kaspersky Lab said, “The reliance on connected devices is impacting us in more ways than we could have ever expected. There is no doubt that being connected gives us the freedom to make modern life easier, but devices are also vital to help people get through different and difficult social situations. No matter what your ‘connection crutch’ is, it is essential to make sure your device is online and available when you need it most.”

To ensure your device lifeline is always there and in top health – no matter what the reason or situation – Kaspersky Security Cloud keeps your connection safe and secure:

·         I want to use my device while waiting for a friend – is it secure to access the bar’s Wi-Fi?

With Kaspersky Security Cloud, devices are protected against network threats, even if the user needs to use insecure public Wi-Fi hotspots. This is done through transferring data via an encrypted channel to ensure personal data safety, so users’ devices are protected on any connection.

·         Oh no! I’m bored but my phone’s battery is getting low – what am I going to do?

Users can track their battery level thanks to a countdown of how many minutes are left until their device shuts down in the Kaspersky Security Cloud interface. There is also a wide-range of portable power supplies available to keep device batteries charged while on-the-go.

·         I’ve lost my phone! How will I keep myself entertained now?

Should the unthinkable happen and you lose or have your phone stolen, Kaspersky Security Cloud can track and protect your device from data breaches, for complete peace of mind. Remote lock and locate features ensure your device remains secure until you are reunited.

 

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