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Dell EMC updates the data centre

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New, enhanced products promise to enable flexibility, lower IT costs, and speed return on investment with Dell EMC PowerEdge 14th generation servers.

At Dell EMC World in Las Vegas this week – the first to combine the annual Dell World and EMC World events – the merged company unveiled new and enhanced software-defined storage (SDS) products that help customers modernise their data centres.

The company said it would allow organisations to lower IT costs, get quicker returns on their investments, and deliver new digital capabilities. The comprehensive software-defined storage portfolio will be further enhanced through support for Dell EMC PowerEdge 14th generation servers, “providing increased levels of performance and scalability across a wide spectrum of applications and workloads”.

The announcement featured updates to ScaleIO, ECS and IsilonSD Edge, along with the introduction of Project Nautilus and expansion of the Ready Node portfolio, to “allow customers to harness the power of Dell EMC as they move from traditional to modern data centers”.

These new software-defined storage capabilities provide a choice of deployment models. Software-defined storage makes the enterprise infrastructure programmable and, therefore, more automated and easier to scale and manage than traditional infrastructure.

Dell EMC provided the following information on portfolio enhancements :

Dell EMC ScaleIO.Next – The leading enterprise-grade software-defined block storage solution, ScaleIO will introduce new .Next features and enhancements.

  • Improved efficiencies by delivering inline compression, enhanced snapshots capabilities, granular thin provisioning and seamless volume migration.
  • Greater performance and reduced latency using the latest Dell EMC PowerEdge 14th generation servers with NVMe flash drives.
  • Simplified management for VMware with support for VMware Virtual Volumes.

Dell EMC ECS Updates – Multiple announcements related to Dell EMC’s scale-out object storage platform, which is designed to provide cloud-scale, global data access to traditional and next-gen apps.

  • ECS.Next, features enhanced enterprise data protection and management capabilities, as well as advanced analytics support. Additionally, ECS software is certified to run on Dell EMC PowerEdge 14th generation servers.
  • The ECS Dedicated Cloud Service enables customers to use ECS through a hybrid cloud model. As a dedicated, single tenant offering hosted in Virtustream datacenters, the ECS Dedicated Cloud Service combines private cloud control with the hands-off operations and agility of the public cloud.

Preview of Project Nautilus: Dell EMC previews a new software-defined solution for storing and analyzing high volumes of streaming IoT data. Project Nautilus enables businesses to make real-time decisions based on streaming device data from across the globe.  Designed to work seamlessly with ECS or Isilon as its resilient storage tier, Project Nautilus brings real-time data processing capabilities to Dell EMC’s unstructured storage platforms.

Dell EMC Ready Nodes portfolio enhancements

  • Dell EMC VMware vSAN Ready Nodes – Now validated for PowerEdge 14th generation servers, these vSAN building blocks are quick and easy to scale and are pre-configured with the required amount of CPU, memory, network, input/output (I/O) controllers and storage to help customers reduce deployment risks and lower costs of their vSAN environments.
  • Dell EMC ScaleIO Ready Nodes – Combines all the power of Dell EMC ScaleIO software with pre-configured Dell EMC PowerEdge servers to deliver performance, scale and flexibility. These easy-to-deploy building blocks will utilize the latest Dell EMC PowerEdge 14th generation servers, including NVMe Drives and NVDIMM options. Software feature updates include simplified management with auto-discovery, streamlined provisioning and storage node-only deployment mode.
  • New Dell EMC Microsoft Storage Spaces Direct Ready Nodes – Pre-configured Dell EMC PowerEdge servers provide the storage density and compute power to maximize the benefits of Storage Spaces Direct and the advanced feature sets in Windows Server 2016. Windows Server Software Defined (WSSD) solutions use Microsoft-validated designs and follow engineering best practices for seamless deployment and a steady-state operational experience. Dell EMC gets customers up and running without lengthy design and build time and offers a single point of contact for implementation and support services.

Dell EMC IsilonSD Edge enhancements – IsilonSD Edge can now be deployed on a single Dell EMC PowerEdge 14th generation server, bringing increased efficiency and a lower-cost entry point for smaller remote offices. The updates to the IsilonSD Edge platform also include support for VMware vSphere version 6.5, as well as deployment using virtual storage platforms like Dell EMC ScaleIO and VMware vSAN.

Jeff Boudreau, President, Storage, Dell EMC, said: “While software-defined everything is a critical piece of IT transformation, the reality is that we’re still early with regard to the ability of enterprises to consume software-only offerings. Offering software-defined storage offerings for on-premises and the cloud, in a variety of deployment models including ready nodes, allows us to meet customers where they are today and take them where they need to be as they transform their IT and their businesses.”

Availability:

  • ECS.Next and ScaleIO.Next have planned global availability in the second half of 2017.
  • ECS Dedicated Cloud Service and IsilonSD Edge have planned global available in the second quarter of 2017.
  • Dell EMC ScaleIO Ready Nodes and Dell EMC VMware vSAN Ready Nodes are available globally today and have planned availability on new Dell EMC PowerEdge 14th generation servers in mid-2017.
  • Dell EMC Microsoft Storage Spaces Direct Ready Nodes have planned global availability in June 2017 and planned global availability on new Dell EMC PowerEdge 14th generation servers in mid-2017.

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Huawei goes ultra-premium

Porsche Design and Huawei have launched the Porsche Design Huawei Mate RS in South Africa exclusive to MTN and retailing for R 26 459.

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The Porsche Design Huawei Mate RS boasts features like the world’s first dual fingerprint design, including an in-screen fingerprint sensor, the world’s first Artificial Intelligence (AI) processor and Leica triple camera with 40MP image capture.

“After the overwhelming success of the Porsche Design Huawei Mate 10 Pro in South Africa, we now bring you our latest offering, a perfect blend of innovation in a smartphone and luxury design,” said Likun Zhao, Vice President of Huawei Consumer Business Group Southern Africa. “From three-point security feature including facial recognition, rear fingerprint scanner and the new innovative in-screen fingerprint to the Leica triple camera system. it culminates in an unprecedented experience for our customers.”

The device incorporates Porsche Design’s signature design language and Huawei’s breakthrough technology.  The phone has a 6” 2K curved OLED screen and symmetrical look, minimalist feel and 8-edged 3D curved glass body.

High performance is symbolised by the naming of the smartphone: the term “RS” in the world of Porsche motorsport stands for outstanding racing performance.

Huawei provided the following information on The Porsche Design Huawei Mate RS benefits and features :

·         The world’s first dual fingerprint scanner for enhanced convenience, allowing users to wake and unlock the device simply, thanks to an in-screen fingerprint sensor. Hover to wake the device, touch to unlock it

·         The winning combination of Leica triple camera with 40MP RGB sensor technology and exceptional photography powered by Master AI. This combination puts effortless, eye-catching photography at the fingertips of those looking to immortalise their favourite moments. Combined with 5 x hybrid zoom, and the world’s first AI image stabilisation on a smartphone camera ensures photography lovers can capture the best shots with exceptional clarity in almost any situation

·         The Porsche Design Huawei Mate RS is the first Huawei handset to allow quick wireless charging, making it even easier to keep the phone topped up and ready to go and, thanks to its long lasting battery, users will easily be powered through the busiest of days

·         An ‘intelligent’ smartphone, the powerful AI processor automatically tailors the performance of the phone according to how it is used – constantly learning, understanding and anticipating needs, it is the perfect personal assistant for the pocket

·         256GB of internal storage means those constantly on the go and constantly on their phone can be worry free

·         Dual SLS (super linear system) speakers with DOLBY ATMOS enable users to have a superior experience, with the best immersive surround sound and entertainment on the go

·         Splash, water and dust resistant, which means there is no need to worry about damaging the device in the rain or accidentally dropping it in water

Jan Becker, CEO Porsche Design Group, said: “Both Porsche Design and Huawei seek to imagine and develop products that stand for precision and perfection, intelligent functionality and highly sophisticated design. Our aim was to create an outstanding device that goes one step further. We believe we have reached this goal by taking our partnership to the next level.”

Porsche Design and Huawei have worked in tandem to develop a smartphone that fuses together the two brands’ DNA, wealth of experience in design and technology, industry-leading expertise and exceptional performance. Through the use of colour in the device’s body, software themes and accessories, the new handset is accentuated with Porsche Design’s distinguished aesthetic and purist, minimalist feel.

The Porsche Design Huawei Mate RS will be available to purchase exclusively from MTN at R 26 459.

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Cross-channel chat launched

Clickatell has launched a cross-channel live chat service, Touch Go, that transforms omni-channel customer care.

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It enables live chat across a company’s website as well as social platforms (Twitter and Facebook) and mobile apps, bringing customer care and engagement into a single business platform.

“Today’s consumers expect to engage with your brand on the digital channel of their choosing,” says Deon van Heerden, Clickatell Engage CEO and Group CFO. “They want to message your business and instantly have queries resolved, find the information and services they are looking for, without the need for a voice call. Clickatell’s Touch Go makes that happen with the right level of capabilities for businesses of all sizes.”

Businesses can start using Touch Go immediately, with a free Starter option. Touch Go requires no credit card for sign-up and is fully featured with a simple setup process. It offers customisable branding, a unified chat desk business application as well as reports and analytics.

As the business scales up its digital customer care, it can opt-in for the Touch Enterprise offering. Touch Enterprise is designed for scaling up customer care efforts through advanced capabilities including AI driven virtual agents, sentiment analysis, automated workflows, enterprise integrations and in-channel mini-applications.

“Customer care has become a defining factor for sustained business success ” says Nirmal Nair, Clickatell Engage EVP Product & Marketing. “In an ever-increasing mobile native world, customers often choose to interact digitally, but they also expect to be able to reach a human immediately, should they need. Monitoring multiple channels and providing immediate action becomes challenging with siloed deployments. Touch’s unified solution allows businesses of all sizes to provide the customer delight in a simple modular approach.”

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