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Data kidnapping erupts

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A recent report has revealed that hackers are obtaining compromising material and then holding it hostage until their demands are met. IHAB MOAWAD sheds some light on this new tactic that many are calling “sextortion.”|A recent report has revealed that hackers are obtaining compromising material and then holding it hostage until their demands are met. IHAB MOAWAD sheds some light on this new tactic that many are calling “sextortion.”

In April Trend Micro released a research paper about sextortion: the means through which cybercriminals obtain compromising personal images or videos of Internet users – which they then hold hostage until their demands have been met. Fast forward to July and we have seen the hack of controversial adultery/dating site, Ashley Madison. Cybercriminals wreaked havoc as they threatened to slowly leak the data of the adulterers using the site, until it and its companion site, “Established Men”, shut down.

An article on time.com calls this tactic “hacking 2.0”, stating that this new hacking method is not about the data, but the context. Making money from stolen data, like credit cards, is a lot of work and cybercriminals have latched onto the fact that they have a larger pay cheque to gain from those that stand to lose more than just money. Hence, a hack like Ashley Madison’s that could – and has – destroyed reputations and families is a gold mine for the team responsible for the hack (The Impact Team).

Now, moral opinions about Ashley Madison aside, I’m sure that no one appreciates any of their personal information being kidnapped and held for ransom. But cybercriminals are cunning and they know that if they keep the sums low enough, people that stand to lose more than money would rather pay up. In this case, the Ashley Madison hackers offered users the ultimatum of paying $19 to have all their information wiped off the site or having it leaked. But there is of course, no guarantee that you can trust a cybercriminal.

How does data kidnapping affect my business?

According to time.com, there is a new reality that’s making matters worse for corporate security teams and it’s that in recent years, there has been heavy investment in protecting financial data – spending money to fortify the most valuable data. So while credit cards may be protected, email servers may have been left in the lurch, but this will slowly change as personal data of different contexts becomes a bargaining chip for cybercriminals.

Ashley Madison is just one example of an enterprise that has been targeted in this manner. Another example is the malware Cryptolocker which forced victims to pay a sum to unscramble their data and subsequently made $27 million in just the first two months from small home owners and businesses. And then there was the Sony hack in December 2014, in which cybercriminals stole corporate emails and embarrassed the company. In hacking 2.0 cybercriminals don’t need to steal your money, all they need is any data that is valuable to you.

This means that executives should be working tirelessly to do an honest assessment about what their enterprise’s valuable data really is.  Then wise investments need to be made in protecting data that might seem inconsequential if stolen in one context, but a disaster if stolen in another. The bottom line? Every company will now have to plan for ransom and extortion scenarios.

So what now?

In addition to a stealthy security policy, companies now need a data kidnapping and extortion policy in order to properly protect themselves. This is on top of robust business security solutions. Employees, and in turn the business, for example, could benefit from having Trend Micro Security 10 on the mobile devices of employees. Trend Micro Security 10 is a recently launched security and privacy tool that’s fully compatible with Windows 10.

The new version’s security features are simple-to-use, yet provide state-of-the-art protection for employees’ data, delivered with optimal performance. This allows users to securely connect and engage safely online – on the company network – while protected from today’s evolving threat environment. The software will feature protection from exposing private information or becoming susceptible to data-theft and other malicious online threats on both personal and business devices.

Trend Micro Deep Discovery is also an option for business as is detects, analyses and responds to today’s stealthy targeted attacks in real time and then Deep Security delivers automated and highly scalable cloud security. But really, what you should do is speak to a Trend Micro professional about a customised security solution for all your business’s security needs. As is the case with any form of cybercrime, prevention is better than cure, and you don’t want to wait until you’ve had data kidnapped to react to hacking 2.0.

* Ihab Moawad, Vice President MMEA and CIS at Trend Micro

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AppDate: Prepare for space

In this week’s AppDate, SEAN BACHER highlights Space Nation Navigator, Hitman Sniper, Snake Mask, Memrise, WhatsApp Web, and Carrot Weather.

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Space Nation Navigator

Space Nation Navigator is a bit of a strange app. It is part game, part exercise and part educational. On the game side, users have to navigate the Mars Rover, put the International Space Station back into orbit or move their Martians to safety before a sand storm hits Mars. When it comes to exercise, Space Nation Navigator provides users with a range of exercises and Yoga videos to prepare them for space travel and working in an anti-gravity environment. The education aspect teaches users about the planets, and star constellations, and then offers quizzes on what has been taught.

Platform: Android and iOS

Cost: A free download.

Stockists: Visit the store linked to your device.

 

Memrise

Memrise takes a new approach to help people learn new languages. Instead of providing a user with random phrases and words to memorise, the app connects you with a person already fluent in the language you want to learn. In turn, the person you are speaking to wants to learn the language in which you are fluent. Once your profile is filled out and languages selected, it connects you with people around the world who are interested in your language, and then allows you to chat with them in real-time. Memrise also lets one learn new languages through games, chatbots and grammarbots that help with spelling, tenses and pronunciations.

Platform: Android and iOS

Cost: A free download.

Stockists: Visit the store linked to your device.

 

Hitman Sniper

Hitman Sniper is loosely based on the Agent 47 movie released a few years ago. The game offers players the ability to hone their shooting skills through a range of training courses and, once they think they are ready, they can start taking out the bad guys. Things start off easy enough, but they get more and more difficult as one progresses through the 150 missions on offer. One will also have to upgrade various gun components, like scopes, magazine capacities and silencers, to make the missions a little easier. Hitman Sniper lets users buy 16 to tackle each of the missions – either with real money or via the points accumulated by completing missions. Money and points can also be used to upgrade firearms.

Platform: Android and iOS

Cost: R7 – with a range of in-app purchases.

Stockists: Visit the store linked to your device.

 

Snake Mask

The iconic Snake game that was preinstalled on most older Nokia phones has had a complete make-over. It now uses Facebook’s AR technology, meaning that you have to navigate the snake around obstacles in your home or office, all the while collecting coins and stars that change the snake’s speed and length. Unfortunately, Snake Mask is only available on Nokia’s new range of smartphones. However, it should not take long before it slithers onto other devices.

 

Platform: New Nokia smartphones running Android.

Cost: Free to use through the Facebook app installed on the device.

Stockists: Available through the Facebook app.

 

WhatsApp Web

Although this is by no means a new app, it is an extremely useful one, and one that not many people know about. Tapping out WhatsApps on your phone is easy enough, but thanks to WhatsApp Web it can be even easier. Open the WhatApp Web page under WhatsApp and you will see a QR code. Scan this code through WhatsApp on your mobile and you will be shown a replica of what you would normally see on your phone. You can then type and reply to messages using your computer instead of having to stop everything and unlock your phone every time a message comes through. WhatsApp Web is great if you share your computer with other people as it automatically disconnects when the browser is closed. However WhatsApp also offers an app that when installed will stay connected to your phone unless you manually remove it.

 

Platform: Any up-to-date Internet browser

Cost: Free to use and install

Stockists: Visit www.WhatsApp.com

 

Carrot Weather

There are thousands of weather apps on the Internet these days and all of them do the same thing – inform you of the weather in your area. However, Carrot Weather has taken what is just another app and turned it into something fun. By fun, I mean sarcastic, rude and completely politically incorrect. A user starts off by selecting religious and political views. It then asks about personality, ranging from friendly to homicidal to overkill – which includes profanity. So, for instance, instead of waking up to to the standard partly cloudy forecast, Carrot Weather will display something like: “It’s only partly sunny, the sun is a total effing failure.” It also has a range of insults that it throws at you whenever you open the app – some of them downright insulting, so it is definitely not for those who are easily offended. The app’s user interface is very simple, displaying a week’s daily forecast and hourly forecasts for the day selected.

Platform: Android and iOS

Cost: Free to download but with adverts. The premium, advert free version costs R12 per month.

Stockists: Visit the store linked to your device.

* Sean Bacher is editor of Gadget.co.za. Follow him on Twitter on @SeanBacher

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SA Start-up reinvents PABX

For any South African business, the idea of setting up or changing a telephonic switchboard system is the stuff of nightmares. Dealing with expensive hardware and hearing things like QSIG and VOIP is not what you’d call exciting.But now there is an app.

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Enter BuzzBox (www.buzzboxcloud.co.za), a web-based telephone switchboard that is aimed at small and medium sized businesses wanting to take the hassle and cost out of the company switchboard. Whether you are a small one-man operation or a larger organisation with staff working remotely, BuzzBox is the best switchboard solution.

What sets BuzzBox apart from anything else on the market is its easy-to-use dashboard. It puts you in control of everything from picking your phone number to setting up voice prompts and managing your business-hours schedule.

BuzzBox was developed when the startup behind it, Jini-Guru, needed such a service for its own use across multiple continents. “When we started Jini-Guru we could not find a seamless online process that would allow us to set up a full web-based switchboard, so we decided to build one for ourselves,” says Mike Smits, Director at Jini-Guru.

He says a lot of startups today are tech savvy and know how to use apps and the services that go with it. “It’s the uberisation of services and its driving demand for instant service activation.”

BuzzBox works as an app on both iOS and Android but users wanting a desk phone option can choose from a variety of devices on offer or use their existing VOIP phones.

Setting up a BuzzBox account takes 5 minutes. During registration your FICA documents are uploaded [ID and proof or residence] and you get to pick your phone number before the account is created. Companies that want to keep an existing number can do so too.

The real magic happens when you log on to the BuzzBox Dashboard. The main screen displays a summary of statistics for your account while the left-hand menu provides you quick access to various configuration settings and reports.

Setting up new extensions or external numbers is done with a few clicks and you can even set up various departments which is a great way to route a call to various people in a department, like sales or support.

The intuitive user interface also makes it easy to set up hold-music and voice prompts. You can add voice prompts by recording them straight to your phone, just make sure you use a clear voice with quiet surroundings for the best customer experience.

One of the main features of BuzzBox is its call recording feature that allows an organisation to record calls for legislative purposes, such as a lawyer, or for customer service purposes such as support. Recordings are stored securely online, and you have the ability to download recordings for playback. Companies can opt-in for this service and it’s free to use. Recordings are stored online and are fully encrypted so only you can listen to, or download them. Storage costs R1 for every 1000 minutes of stored recordings.

Other features include call forwarding and scheduling. The latter allows you to set office hours for your organisation which will divert calls to an after-hours messaging service. You also have the option to enable routing to an employee who is on call after hours.

BuzzBox also has a reseller program for companies wanting to offer this as a switchboard solution to their existing customers.

The costs for this service is R89 p/m for the first phone number which includes your first extension for free. Thereafter you’ll pay R89p/m per extension. Calls between extensions are free but you pay per second for all outgoing phone calls. More info on pricing can be found here: https://buzzboxcloud.co.za/pricing/

BuzzBox is offering a Launch promotion where they are offering the first line and extension free for 12 months. Only pay for calls. Use promo code “feoifyaa” during sign-up to apply your discount.

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