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Dashcams can change insurance

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Insurance providers in some countries incentivise motorists who drive vehicles fitted with a dash cam. LIZETTE ERASMUS, Insurance Expert at IntegriSure, debates whether dash cams can play a bigger role in the local short term insurance industry.

Road accidents, some of which are fatal, are a regular occurrence on South African roads. Transport Minister Joe Maswanganyi released road death statistics showing a 51% increase in fatalities during the 2017 Easter period – raising concern for safe driving on the roads. The role of dash cams (or car dashboard cameras) in helping motorists with responsible driving has been much debated around the world.

Social media is littered with dash cam footage of road rage, irresponsible driving and bad accidents. With such availability of driver behaviour evidence, should dash cams play a bigger role in settling motor accident claims, determining premiums and be used as a tool to incentivise drivers in South Africa?

Unlike South Africa, insurance providers in some countries incentivise motorists who drive vehicles fitted with a dash cam. According to insurance companies in the UK, having a dash cam could reduce the premium by up to 15%.

Risk profiles depend on many factors

Being able to provide additional evidence that you were not at fault when a motor accident occurs can be beneficial during claim stage and even fast track the process. Many factors go into the process of determining a risk profile and therefore setting a premium. However, the willingness to install a dash cam for visual evidence in the event of a claim could indicate to insurance providers that one is a responsible person and consequently reflect in their premiums.

However, the bigger picture will always come into play. Your credit record, claims history, length of time you’ve had a driving license, as well as the security measurements taken, will influence the premium an insurance provider settles on for a specific client. Even if adopted, the installation of a dash cam will need to be evaluated in light of the other aspects of determining a risk profile.

Detecting fraudulent claims

Economic pressure unfortunately causes fraudulent behaviour and insurance providers have fallen prey to this type of behaviour.

Russia was one of the first countries to widely embrace the use of dash cams, mainly as a defence against police corruption, as well as insurance fraud such as ‘crash for cash’ scams. Crash for cash scams happen where fraudsters deliberately cause ‘accidents’ by running or driving into the road as soon as a car approaches, with the aim to claim for insurance.

To an extent, dash cams provide proof of foul play in the instance of this type of fraud. In addition, dash cams can help avoid the he-said she-said scenario at claim stage.

Dash cams assist with the collection of evidence, but do not eliminate the need for a thorough investigation into an incident. Dash cams see broadly into the road, therefore other detail on the road may be missed by the camera lens – which is where an eyewitness account is still vital.  Insurance providers still have to conduct thorough investigation to assess the incident and the resultant damage. Dash cams do, however, assist in speeding up the process and giving a greater scope of what happened.

The unintended consequences of dash cam adoption

As with anything, insurance providers will have to contend with other unintended consequences when assessing the viability of adopting dash cams – one of which is a legal risk. While recording via a dash cam is not illegal, sharing such footage may be an infringement of people’s right to privacy. Dash cam footage is commonly shared on social media, which can be seen as violation of privacy, resulting in litigation. Insurance providers must consider the risk of being party to these types of cases when encouraging the use of dash cams, and appropriately educate consumers.

Dash cameras benefit motorists and vehicle owners

Most dash cams are linked to the engine and are therefore programmed to start recording as soon as the ignition starts which is also beneficial in ensuring the dash cam is always recording. This could very well be a prerequisite should the technology be adopted by insurance providers. For fleet owners, dash cams can help them monitor whether their drivers are driving responsibly or not.

A vehicle owner who lends a friend their vehicle is also able to monitor their friend’s driving behaviour through the dash cam footage. Furthermore, viewing footage of your own driving can help improve one’s own driving, as you can watch and review where you need to correct your driving behaviour.

The use of technologies such as telematics and tracking devices has been adopted by the South African short-term insurance industry, and dash cams could be another device to investigate to add to that list. When all is said and done, dash cams do encourage responsible driving behaviour. Whether or not South Africa is ready for the wholesale adoption of dash cams in the short-term insurance industry remains to be seen.

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Bring your network with you

At last week’s Critical Communications World, Motorola unveiled the LXN 500 LTE Ultra Portable Network Infrastructure. It allows rescue personal to set up dedicated LTE networks for communication in an emergency, writes SEAN BACHER.

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In the event of an emergency, communications are absolutely critical, but the availability of public phone networks are limited due to weather conditions or congestion.

Motorola realised that this caused a problem when trying to get rescue personnel to those in need and so developed its LXN 500 LTE Ultra Portable Network Infrastructure. The product is the smallest and lightest full powered broadband network to date and allows the first person on the scene to set up an LTE network in a matter of minutes, allowing other rescue team members to communicate with each other.

“The LXN 500 weighs six kilograms and comes in a backpack with two batteries. It offers a range of 1km and allows up to 100 connections at the same time. However, in many situations the disaster area may span more than 1km which is why they can be connected to each other in a mesh formation,” says Tunde Williams, Head of Field and Solutions Marketing EMEA, Motorola Solutions.

The LXN 500 solution offers communication through two-way radios, and includes mapping, messaging, push-to-talk, video and imaging features onboard, thus eliminating the need for any additional hardware.

Data collected on the device can then be sent through to a central control room where an operator can deploy additional rescue personnel where needed. Once video is streamed into the control room, realtime analytics and augmented reality can be applied to it to help predict where future problem points may arise. Video images and other multimedia can also be made available for rescuers on the ground.

“Although the LXN 500 was designed for the seamless communications between on ground rescue teams and their respective control rooms, it has made its way into the police force and in places where there is little or no cellular signal such as oil rigs,” says Williams.

He gave a hostage scenario: “In the event of a hostage situation, it is important for the police to relay information in realtime to ensure no one is hurt. However the perpetrators often use their mobile phones to try and foil any rescue attempts. Should the police have the correct partnerships in place they are able to disable cellular towers in the vicinity, preventing any in or outgoing calls on a public network and allowing the police get their job done quickly and more effectively.”

By disabling any public networks in the area, police are also able to eliminate any cellular detonated bombs from going off but still stay in touch with each other he says.

The LXN 500 offers a wide range of mission critical cases and is sure to transform communications and improve safety for first responders and the people they are trying to protect.

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Kaspersky moves to Switzerland

As part of its Global Transparency Initiative, Kaspersky Lab is adapting its infrastructure to move a number of core processes from Russia to Switzerland.

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This includes customer data storage and processing for most regions, as well as software assembly, including threat detection updates. To ensure full transparency and integrity, Kaspersky Lab is arranging for this activity to be supervised by an independent third party, also based in Switzerland.

Global transparency and collaboration for an ultra-connected world

The Global Transparency Initiative, announced in October 2017, reflects Kaspersky Lab’s ongoing commitment to assuring the integrity and trustworthiness of its products. The new measures are the next steps in the development of the initiative, but they also reflect the company’s commitment to working with others to address the growing challenges of industry fragmentation and a breakdown of trust. Trust is essential in cybersecurity, and Kaspersky Lab understands that trust is not a given; it must be repeatedly earned through transparency and accountability.

The new measures comprise the move of data storage and processing for a number of regions, the relocation of software assembly and the opening of the first Transparency Center.

Relocation of customer data storage and processing

By the end of 2019, Kaspersky Lab will have established a data center in Zurich and in this facility, will store and process all information for users in Europe, North America, Singapore, Australia, Japan and South Korea, with more countries to follow. This information is shared voluntarily by users with the Kaspersky Security Network (KSN) an advanced, cloud-based system that automatically processes cyberthreat-related data.

Relocation of software assembly

Kaspersky Lab will relocate to Zurich its ‘software build conveyer’ — a set of programming tools used to assemble ready to use software out of source code. Before the end of 2018, Kaspersky Lab products and threat detection rule databases (AV databases) will start to be assembled and signed with a digital signature in Switzerland, before being distributed to the endpoints of customers worldwide. The relocation will ensure that all newly assembled software can be verified by an independent organisation and show that software builds and updates received by customers match the source code provided for audit.

Establishment of the first Transparency Center

The source code of Kaspersky Lab products and software updates will be available for review by responsible stakeholders in a dedicated Transparency Center that will also be hosted in Switzerland and is expected to open this year. This approach will further show that generation after generation of Kaspersky Lab products were built and used for one purpose only: protecting the company’s customers from cyberthreats.

Independent supervision and review

Kaspersky Lab is arranging for the data storage and processing, software assembly, and source code to be independently supervised by a third party qualified to conduct technical software reviews. Since transparency and trust are becoming universal requirements across the cybersecurity industry, Kaspersky Lab supports the creation of a new, non-profit organisation to take on this responsibility, not just for the company, but for other partners and members who wish to join.

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