Despite the fact that international business travellers are more likely to be robbed of their private or corporate data than travel money, many are still as not as security conscious as they should be when connecting to unknown networks.
Kaspersky Lab’s latest report shows business travellers are more likely to be mugged of valuable private and corporate data than of their travel money, and yet their indiscriminate behaviour while online, particularly among senior executives, is playing into the hands of cybercriminals.
15% of survey respondents from South Africa have been a target of cyber-crime while abroad, rising to 20% of senior business managers. At the same time, globally, half of people traveling for work (54%), and up to 62% of senior executives, make no distinction between their behaviours when abroad, despite the fact they are a long way from the security of their work communications networks, and they are handling employers’ confidential data at work.
The study from Kaspersky Lab polled 11,850 people from across from across the world. It found the pressure from work to get online is clouding the judgment of business travelers when connecting to the Internet.
47% of South Africans in senior roles say they try to log on as quickly as possible upon arrival abroad because there is an expectation at work that they will stay connected. By the time business travelers reach the arrivals terminal, one in six globally is using their work device to get online.
Almost half (42%) of local senior managers and approximately 38% of mid-level managers use unsecure public access Wi-Fi networks to connect their work devices when abroad. At least 54% and 47%, respectively use Wi-Fi to transmit work emails with sensitive or confidential attachments.
One reason business travelers are doing so, the report finds, is a widely held assumption their work devices are inherently more secure than private communications tools, regardless of their connectivity. 47% locally expect their employers to have set strong security measures. This is most pronounced among business leaders 51% and mid-level executives 45%.
49% think that, if employers are to send staff overseas, they must accept any security risks that go with it. But a large proportion of business travelers, and particularly business leaders, are not helping with their indiscriminate behaviour when abroad.
17% of local senior executives admit to using work devices to access websites of a sensitive nature via Wi-Fi – compared to an average 13%. 37% have done the same for online banking – compared to an average of 24%.
“This report shows us that cybercrime is a real hazard while traveling, and employees are putting confidential business information at risk. The insight provided by the report should be a red flag for corporate information security specialists, as the business travel behaviour we have unearthed here presents a significant corporate data protection challenge. It’s now up to businesses to respond with appropriate security solutions, if they wish to protect themselves.”
“At first, we recommend explaining the threat to employees, as awareness is the first step to protection. Another important countermeasure is security over unsafe networks, such as using VPN to access the corporate network, and email encryption. In addition, multilayered endpoint protection should be implemented, including anti-malware, exploit prevention, host-based intrusion protection and firewall, URL filtering technologies, and installation of the most up to date software and system patches. When you are out of your corporate network perimeter the most efficient, and often the only protection applicable, is that on your laptop or mobile device,” said Konstantin Voronkov, Head of Endpoint Product Management at Kaspersky Lab.
Now download a bank account
Absa has introduced an end-to-end account opening for new customers, through the Absa Banking App, which can be downloaded from the Android and Apple app stores. This follows the launch of the world first ChatBanking on WhatsApp service.
This “download your account” feature enables new customers to Absa, to open a Cheque account, order their card and start transacting on the Absa Banking App, all within minutes, from anywhere and at any time, by downloading it from the App stores.
“Overall, this new capability is not only expected to enhance the customer’s digital experience, but we expect to leverage this in our branches, bringing digital experiences to the branch environment and making it easier for our customers to join and bank with us regardless of where they may be,” says Aupa Monyatsi, Managing Executive for Virtual Channels at Absa Retail & Business Banking.
“With this innovation comes the need to ensure that the security of our customers is at the heart of our digital experience, this is why the digital onboarding experience for this feature includes a high-quality facial matching check with the Department of Home Affairs to verify the customer’s identity, ensuring that we have the most up to date information of our clients. Security is supremely important for us.”
The new version of the Absa Banking App is now available in the Apple and Android App stores, and anyone with a South African ID can become an Absa customer, by following these simple steps:
- Download the Absa App
- Choose the account you would like to open
- Tell us who you are
- To keep you safe, we will verify your cell phone number
- Take a selfie, and we will do facial matching with the Department of Home Affairs to confirm you are who you say you are
- Tell us where you live
- Let us know what you do for a living and your income
- Click Apply.
How we use phones to avoid human contact
A recent study by Kaspersky Lab has found that 75% of people pick up their connected device to avoid conversing with another human being.
Connected devices are becoming essential to keeping people in contact with each other, but for many they are also a much-needed comfort blanket in a variety of social situations when they do not want to interact with others. A recent survey from Kaspersky Lab has confirmed this trend in behaviour after three-quarters of people (75%) admitted they use a device to pretend to be busy when they don’t want to talk to someone else, showing the importance of keeping connected devices protected under all circumstances.
Imagine you’ve arrived at a bar and you’re waiting for your date. The bar is busy, and people are chatting all around you. What do you do now? Strike up a conversation with someone you don’t know? Grab your phone from your pocket or handbag until your date arrives to keep yourself busy? Why talk to humans or even make eye-contact with someone else when you can stare at your connected device instead?
The truth is, our use of devices is making it much easier to avoid small talk or even be polite to those around us, and new Kaspersky Lab research has found that 72% of people use one when they do not know what to do in a social situation. They are also the ‘go-to’ distraction for people even when they aren’t trying to look busy or avoid someone’s eye. 46% of people admit to using a device just to kill time every day and 44% use it as a daily distraction.
In addition to just being a distraction, devices are also a lifeline to those who would rather not talk directly to another person in day-to-day situations, to complete essential tasks. In fact, nearly a third (31%) of people would prefer to carry out tasks such as ordering a taxi or finding directions to where they need to go via a website and an app, because they find it an easier experience than speaking with another person.
Whether they are helping us avoid direct contact or filling a void in our daily lives, our constant reliance on devices has become a cause for panic when they become unusable. A third (34%) of people worry that they will not be able to entertain themselves if they cannot access a connected device. 12% are even concerned that they won’t be able to pretend to be busy if their device is out of action.
Dmitry Aleshin, VP for Product Marketing, Kaspersky Lab said, “The reliance on connected devices is impacting us in more ways than we could have ever expected. There is no doubt that being connected gives us the freedom to make modern life easier, but devices are also vital to help people get through different and difficult social situations. No matter what your ‘connection crutch’ is, it is essential to make sure your device is online and available when you need it most.”
To ensure your device lifeline is always there and in top health – no matter what the reason or situation – Kaspersky Security Cloud keeps your connection safe and secure:
· I want to use my device while waiting for a friend – is it secure to access the bar’s Wi-Fi?
With Kaspersky Security Cloud, devices are protected against network threats, even if the user needs to use insecure public Wi-Fi hotspots. This is done through transferring data via an encrypted channel to ensure personal data safety, so users’ devices are protected on any connection.
· Oh no! I’m bored but my phone’s battery is getting low – what am I going to do?
Users can track their battery level thanks to a countdown of how many minutes are left until their device shuts down in the Kaspersky Security Cloud interface. There is also a wide-range of portable power supplies available to keep device batteries charged while on-the-go.
· I’ve lost my phone! How will I keep myself entertained now?
Should the unthinkable happen and you lose or have your phone stolen, Kaspersky Security Cloud can track and protect your device from data breaches, for complete peace of mind. Remote lock and locate features ensure your device remains secure until you are reunited.