The International Labour Organization has recently recognized cybersecurity as a part of World Day for Safety and Health at Work as being hacked does not just put company’s assets or reputation at risk, but can also affect people’s health.
The World Day for Safety and Health at Work , an annual international campaign to promote safe, healthy and decent work, held on April 28th has been observed by the International Labour Organization (ILO) since 2003. How does cybersecurity factor into it? It doesn’t, at least not yet. The World Day for Safety and Health at Work has typically focused on “occupational accidents and diseases”, with recent themes focusing on safety and health culture (2015) and workplace stress (2016).
But, it could be argued, cybersecurity awareness should factor as part of this day – officially or otherwise (it’s a great opportunity to raise awareness of workplace-related health and safety).
“Cybersecurity is now a global issue, affecting companies of all sizes and every employee, at all levels of a business,” says Carey van Vlaanderen, CEO of ESET South Africa, “the time is now for enterprises to see this issue as an important consideration when it comes to health and safety.”
In fact, in today’s connected era – where the Internet of Things enables everything from smart fridges to connected pacemakers – it could be argued that security and safety now go hand-in-hand.
“We need to reverse the trend to connect everything to the internet,” said computer security guru Bruce Schneier in a recent article for New York Magazine. “And if we risk harm and even death, we need to think twice about what we connect and what we deliberately leave uncomputerized.
“If we get this wrong, the computer industry will look like the pharmaceutical industry, or the aircraft industry. But if we get this right, we can maintain the innovative environment of the internet that has given us so much.”
Why should you boost cybersecurity in the workplace?
Cybersecurity is increasingly important in the workplace, simply because of the impact it can have on every aspect of business, from the safe storage of information to the prevention of data breaches, which could impact revenue. Cyberattacks can, at their worst, put companies out of business, or cause firms to be penalized by huge fines from data protection authorities (DPAs) – something that will become increasingly significant when the EU’s General Data Protection Regulation is introduced.
Fortunately, in many ‘switched on’ firms, cybersecurity has become more high profile – it’s a boardroom agenda item. Firms are conducting regular security training awareness programs, with security teams empowered by boards to protect themselves from latest threats.
The danger if you don’t is well publicized. Statistics show that 38% of breaches are internal, with a 2015 study from the University of Alabama at Birmingham revealing that three out of four companies view employee negligence as the greatest breach threat. The study also found that around 75% of employees upload classified work files to personal cloud accounts.
These figures are at risk of going significantly higher as companies embrace the cloud and become more connected through the IoT.
As examples of this connectivity – and the growing risk – the largest UK hospital was hit by a ransomware attack in January, while one month earlier a DDoS attack on automated buildings systems in Finland disabled heating controls.
Separately, two white hat security researchers from the US managed to hack into the building management system of an office belonging to a tech giant in Sydney, Australia, while – in an incident illustrating the dangers of IoT security – St. Jude Medical’s connected pacemaker was found vulnerable to attack. Cybersecurity and health and safety clearly go hand-in-hand.
Why should companies make cybersecurity as important as health and safety?
The introduction of health and safety regulation has steadily improved employee welfare over the years, from reducing stress and accidents to insurance claims.
Companies that prioritize cybersecurity will likely see even greater benefits, from better defense and fewer successful attacks to more funding from the board for technology solutions. Ultimately, a stronger defensive posture will help improve brand reputation (which is usually negatively impacted in the event of a data breach), safeguard revenues and – in certain critical operations – save lives.
Furthermore, some would argue that companies simply have to embrace cybersecurity – cybercriminals are leveraging the latest technologies, cybercrime-as-a-service is commonplace and the desire for businesses to use data for competitive advantages puts them at greater risk. Cybersecurity has to be a top priority from company boardrooms on down if digital businesses are to be truly protected.
Seamus Doyle, CIO at Northern Ireland Water, emphasized the importance of cybersecurity in relation to health and safety in an interview last year with Business Reporter.
“When I am talking with some of my senior colleagues, [cybersecurity] is not quite as serious as health and safety but it is the next step down,” he said.
“Companies have long since moved past sacrificing health and safety for productivity. It is not an acceptable way to do business and people are moving to the same mindset with cybersecurity.”
Now download a bank account
Absa has introduced an end-to-end account opening for new customers, through the Absa Banking App, which can be downloaded from the Android and Apple app stores. This follows the launch of the world first ChatBanking on WhatsApp service.
This “download your account” feature enables new customers to Absa, to open a Cheque account, order their card and start transacting on the Absa Banking App, all within minutes, from anywhere and at any time, by downloading it from the App stores.
“Overall, this new capability is not only expected to enhance the customer’s digital experience, but we expect to leverage this in our branches, bringing digital experiences to the branch environment and making it easier for our customers to join and bank with us regardless of where they may be,” says Aupa Monyatsi, Managing Executive for Virtual Channels at Absa Retail & Business Banking.
“With this innovation comes the need to ensure that the security of our customers is at the heart of our digital experience, this is why the digital onboarding experience for this feature includes a high-quality facial matching check with the Department of Home Affairs to verify the customer’s identity, ensuring that we have the most up to date information of our clients. Security is supremely important for us.”
The new version of the Absa Banking App is now available in the Apple and Android App stores, and anyone with a South African ID can become an Absa customer, by following these simple steps:
- Download the Absa App
- Choose the account you would like to open
- Tell us who you are
- To keep you safe, we will verify your cell phone number
- Take a selfie, and we will do facial matching with the Department of Home Affairs to confirm you are who you say you are
- Tell us where you live
- Let us know what you do for a living and your income
- Click Apply.
How we use phones to avoid human contact
A recent study by Kaspersky Lab has found that 75% of people pick up their connected device to avoid conversing with another human being.
Connected devices are becoming essential to keeping people in contact with each other, but for many they are also a much-needed comfort blanket in a variety of social situations when they do not want to interact with others. A recent survey from Kaspersky Lab has confirmed this trend in behaviour after three-quarters of people (75%) admitted they use a device to pretend to be busy when they don’t want to talk to someone else, showing the importance of keeping connected devices protected under all circumstances.
Imagine you’ve arrived at a bar and you’re waiting for your date. The bar is busy, and people are chatting all around you. What do you do now? Strike up a conversation with someone you don’t know? Grab your phone from your pocket or handbag until your date arrives to keep yourself busy? Why talk to humans or even make eye-contact with someone else when you can stare at your connected device instead?
The truth is, our use of devices is making it much easier to avoid small talk or even be polite to those around us, and new Kaspersky Lab research has found that 72% of people use one when they do not know what to do in a social situation. They are also the ‘go-to’ distraction for people even when they aren’t trying to look busy or avoid someone’s eye. 46% of people admit to using a device just to kill time every day and 44% use it as a daily distraction.
In addition to just being a distraction, devices are also a lifeline to those who would rather not talk directly to another person in day-to-day situations, to complete essential tasks. In fact, nearly a third (31%) of people would prefer to carry out tasks such as ordering a taxi or finding directions to where they need to go via a website and an app, because they find it an easier experience than speaking with another person.
Whether they are helping us avoid direct contact or filling a void in our daily lives, our constant reliance on devices has become a cause for panic when they become unusable. A third (34%) of people worry that they will not be able to entertain themselves if they cannot access a connected device. 12% are even concerned that they won’t be able to pretend to be busy if their device is out of action.
Dmitry Aleshin, VP for Product Marketing, Kaspersky Lab said, “The reliance on connected devices is impacting us in more ways than we could have ever expected. There is no doubt that being connected gives us the freedom to make modern life easier, but devices are also vital to help people get through different and difficult social situations. No matter what your ‘connection crutch’ is, it is essential to make sure your device is online and available when you need it most.”
To ensure your device lifeline is always there and in top health – no matter what the reason or situation – Kaspersky Security Cloud keeps your connection safe and secure:
· I want to use my device while waiting for a friend – is it secure to access the bar’s Wi-Fi?
With Kaspersky Security Cloud, devices are protected against network threats, even if the user needs to use insecure public Wi-Fi hotspots. This is done through transferring data via an encrypted channel to ensure personal data safety, so users’ devices are protected on any connection.
· Oh no! I’m bored but my phone’s battery is getting low – what am I going to do?
Users can track their battery level thanks to a countdown of how many minutes are left until their device shuts down in the Kaspersky Security Cloud interface. There is also a wide-range of portable power supplies available to keep device batteries charged while on-the-go.
· I’ve lost my phone! How will I keep myself entertained now?
Should the unthinkable happen and you lose or have your phone stolen, Kaspersky Security Cloud can track and protect your device from data breaches, for complete peace of mind. Remote lock and locate features ensure your device remains secure until you are reunited.