South African social enterprise, Lumkani, has developed a fire detector to help prevent the occurrences of shack fires. Since winning the Chivas Regal social entrepreneurship competition, Lumkani has made great strides as it takes the solution abroad.
Bangladesh is one of the countries with a large number of people living in fire-prone slums.
Lumkani seeks to address the challenge of shack fires and to minimise the displacement of families in South Africa’s urban informal settlements. As one of the top five global finalists in The Venture, Lumkani walked away with $75 000 to use for business development.
In partnership with humanitarian organisation World Vision, Lumkani continues to work towards social change, and is finalist in the Google Impact Challenge in Australia, where the winner will receive a $575 000 grant. Winning the grant may mark the beginning the company’s foray into global markets.
Co-founder and Director David Gluckman says winning The Venture competition helped Lumkani improve its technology and research other products it can tie to the device. The company has thus far installed more than 8 500 devices in big and fire-prone informal settlements like Masiphumelele in Cape Town and Imizamo Yethu in Hout Bay.
“The Venture has absolutely helped us and continues to; we have been able to scale up on research and development and we’ve launched a new version of the product, which is easy to manufacture, better design and we’ve been able to put in lots of new software,” says Gluckman. “It’s also allowed us to scale up our marketing and sales, get the right resources and extend our product range offering.”
In future, Lumkani plans to develop a device that will look to include the capability to alert communities of other risks such as storms, tsunamis and floods.
Shelley Reeves, Marketing Manager: Scotch Whisky at Chivas Regal, says it is heartening to see Lumkani getting international recognition for its innovation: “This is a truly innovative venture that has a big impact on social wellbeing, and Chivas Regal is proud to be the enabler who helped Lumkani get the recognition they deserved through The Venture.
“Its continued success has shown that entrepreneurship can be an effective tool to socio-economic problem solving. We encourage many other creative thinkers to come forward with their ideas as part of The Venture so that each year we can build on the network of social entrepreneurs working together to combat social issues,” says Mrs Reeves.
The third year of The Venture competition was launched and both established and aspiring entrepreneurs can submit their business plans on www.Theventure.com to stand a chance of winning a portion of USD 1 million; represent South Africa on a global stage and win R350 000. Competition entries close on 05 November 2016.
Sharing his winning formula, Gluckman says disruptive ideas are those that solve people’s real problems.
“Be honest with your product. I always tell entrepreneurs to develop products or services that are needed; products that solve real challenges faced by people.”
Huawei goes ultra-premium
Porsche Design and Huawei have launched the Porsche Design Huawei Mate RS in South Africa exclusive to MTN and retailing for R 26 459.
The Porsche Design Huawei Mate RS boasts features like the world’s first dual fingerprint design, including an in-screen fingerprint sensor, the world’s first Artificial Intelligence (AI) processor and Leica triple camera with 40MP image capture.
“After the overwhelming success of the Porsche Design Huawei Mate 10 Pro in South Africa, we now bring you our latest offering, a perfect blend of innovation in a smartphone and luxury design,” said Likun Zhao, Vice President of Huawei Consumer Business Group Southern Africa. “From three-point security feature including facial recognition, rear fingerprint scanner and the new innovative in-screen fingerprint to the Leica triple camera system. it culminates in an unprecedented experience for our customers.”
The device incorporates Porsche Design’s signature design language and Huawei’s breakthrough technology. The phone has a 6” 2K curved OLED screen and symmetrical look, minimalist feel and 8-edged 3D curved glass body.
High performance is symbolised by the naming of the smartphone: the term “RS” in the world of Porsche motorsport stands for outstanding racing performance.
Huawei provided the following information on The Porsche Design Huawei Mate RS benefits and features :
· The world’s first dual fingerprint scanner for enhanced convenience, allowing users to wake and unlock the device simply, thanks to an in-screen fingerprint sensor. Hover to wake the device, touch to unlock it
· The winning combination of Leica triple camera with 40MP RGB sensor technology and exceptional photography powered by Master AI. This combination puts effortless, eye-catching photography at the fingertips of those looking to immortalise their favourite moments. Combined with 5 x hybrid zoom, and the world’s first AI image stabilisation on a smartphone camera ensures photography lovers can capture the best shots with exceptional clarity in almost any situation
· The Porsche Design Huawei Mate RS is the first Huawei handset to allow quick wireless charging, making it even easier to keep the phone topped up and ready to go and, thanks to its long lasting battery, users will easily be powered through the busiest of days
· An ‘intelligent’ smartphone, the powerful AI processor automatically tailors the performance of the phone according to how it is used – constantly learning, understanding and anticipating needs, it is the perfect personal assistant for the pocket
· 256GB of internal storage means those constantly on the go and constantly on their phone can be worry free
· Dual SLS (super linear system) speakers with DOLBY ATMOS enable users to have a superior experience, with the best immersive surround sound and entertainment on the go
· Splash, water and dust resistant, which means there is no need to worry about damaging the device in the rain or accidentally dropping it in water
Jan Becker, CEO Porsche Design Group, said: “Both Porsche Design and Huawei seek to imagine and develop products that stand for precision and perfection, intelligent functionality and highly sophisticated design. Our aim was to create an outstanding device that goes one step further. We believe we have reached this goal by taking our partnership to the next level.”
Porsche Design and Huawei have worked in tandem to develop a smartphone that fuses together the two brands’ DNA, wealth of experience in design and technology, industry-leading expertise and exceptional performance. Through the use of colour in the device’s body, software themes and accessories, the new handset is accentuated with Porsche Design’s distinguished aesthetic and purist, minimalist feel.
The Porsche Design Huawei Mate RS will be available to purchase exclusively from MTN at R 26 459.
Cross-channel chat launched
Clickatell has launched a cross-channel live chat service, Touch Go, that transforms omni-channel customer care.
It enables live chat across a company’s website as well as social platforms (Twitter and Facebook) and mobile apps, bringing customer care and engagement into a single business platform.
“Today’s consumers expect to engage with your brand on the digital channel of their choosing,” says Deon van Heerden, Clickatell Engage CEO and Group CFO. “They want to message your business and instantly have queries resolved, find the information and services they are looking for, without the need for a voice call. Clickatell’s Touch Go makes that happen with the right level of capabilities for businesses of all sizes.”
Businesses can start using Touch Go immediately, with a free Starter option. Touch Go requires no credit card for sign-up and is fully featured with a simple setup process. It offers customisable branding, a unified chat desk business application as well as reports and analytics.
As the business scales up its digital customer care, it can opt-in for the Touch Enterprise offering. Touch Enterprise is designed for scaling up customer care efforts through advanced capabilities including AI driven virtual agents, sentiment analysis, automated workflows, enterprise integrations and in-channel mini-applications.
“Customer care has become a defining factor for sustained business success ” says Nirmal Nair, Clickatell Engage EVP Product & Marketing. “In an ever-increasing mobile native world, customers often choose to interact digitally, but they also expect to be able to reach a human immediately, should they need. Monitoring multiple channels and providing immediate action becomes challenging with siloed deployments. Touch’s unified solution allows businesses of all sizes to provide the customer delight in a simple modular approach.”