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BlackBerry pursues Greatness: The sequel

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BlackBerry may be yesterday’s smartphone brand but, at its annual Security Summit in New York, it was looking a lot like tomorrow’s mobile security leader, writes ARTHUR GOLDSTUCK

John Chen steps out on the stage at the BlackBerry Security Summit in New York not vastly unlike Tom Cruise at the climax of a Mission Impossible movie. Truth is, he has already achieved a mission far more absurd than Cruise at his worst. He took over the running of BlackBerry 21 months ago, tasked with rescuing a company that had become an afterthought in the smartphone world.

The previous incumbent, Thorsten Heins, fell disastrously short through a strategy focused on fixing the hardware platform. He did a great job, technically speaking, getting the BB10 operating system out of the gates. Problem was, it took so long, the world lost interest. BlackBerry as a smartphone brand was so, like, 2011.

But Chen has already met his first goal, and one that many had assumed unlikely: he has brought the company back to operational profitability, with a few billion dollars spending money in the bank, and taking business away from major competitors. But that’s not smartphone business.

BlackBerry remains a world leader in securing mobile communications, and the only handset manufacturer that routinely receives military clearance for its devices to be used in the field. Its security software and platform extends well beyond its own devices, including a partnership with Samsung, and the underlying operating system for the “connected car” interface on new Ford vehicles.

Now Chen is embarking on the second mission; building the brand back to its former greatness.

“From day one I recognised the company had some greatness in pursuing privacy and security, and that this market was developing rapidly,” said the company’s CEO and exec chairman. “Last year we spent more than $100-million in creating more product for security. All our operational units are focused on that number one priority and principle. Then we want to acquire capabilities to fill in the gaps.”

It is a mark of the both the capability and confidence Chen has brought to the business that few would contradict his core message at the event: “BlackBerry has the most secure mobile platform the industry has to offer.”

And never has it been more needed. David Kleidermacher, BlackBerry’s chief security officer, explained how the advent of the Internet of Things is opening numerous backdoors into enterprises and critical systems.

He gave the example of smart hospitals, which not only aim at making access and updates of patient records smarter through the use of handsets, but can also automate many medical processes, like administering drugs.

At this point, the BlackBerry team demonstrated how a malicious hacker could easily gain access to the controls of a standard drug infusion device. The device is linked to the hospital network either through a network port or via Wi-Fi. Its IP address – a unique identifier that all Internet-connected devices have – is published in the device manual for all to see. In most cases, there is no password protection, and the security configuration is usually not up to date.

As a result, basic hacking tools can expose all the information on the device. Not only can this allow for the hacker to change the dosage and kill a patient, but also potentially access other hospital systems through following the links up the chain.

“We are creating additional surfaces of attack,” said Kleidermacher. “These become the soft underbelly of corporate access. One of the problems with security is, if it is too complicated, it gets circumvented or ignored.”

Ironically, then, precisely because we are adding more complexity to our security world, enterprises are losing the security battle.

BlackBerry’s solution, outlined at the Security Summit, is based on five principles: an end-to-end solution; a priority on productivity for both users and administrators; security at the heart of the network; a data-centric approach which means protection moves with the data; and a proactive approach that prevents vulnerabilities rather than patches them after the fact.

Not surprisingly, BlackBerry is pushing hard on the first of those principles, which corporate strategy vice president Jeff Holleran summed up as “a single solutions track from single trusted vendor”. However, he put this thrust neatly in context by describing BlackBerry’s role of intrusion detection and handling access requests as “acting as the bouncer in the sky”.

That may be convincing for customers who experience the benefits, but can BlackBerry convince the broader market that it’s in a position to provide protection in a rapidly evolving mobile environment?

For chief operating office Marty Beard it isn’t a question of if, but why the company wins this particular battle: “We’re not aspirational about getting into this world; we’re in it. We’ve got deep decades of expertise in managing devices. The world of sensors and machines will not be a surprise.”

* Arthur Goldstuck is founder of World Wide Worx and editor-in-chief of Gadget.co.za. Follow him on Twitter on @art2gee, and subscribe to his YouTube channel at http://bit.ly/GGadgets

 

 

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AppDate: DStv jumps on music bandwagon

In this week’s AppDate, SEAN BACHER highlights DStv’s JOOX, Cisco’s Security Connector, Diski Skills, Namola and Exhibid.

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DStv JOOX

DStv is now offering JOOX, a music streaming service owned by China’s Tencent, to DStv Premium, Compact Plus and Compact customers.

In addition to streaming local and international artists, JOOX allows one to switch to karaoke mode and learn the lyrics as well as create and share playlists. Users can add up to four friends or family to the service free of charge.

DStv Family, Access and EasyView customers can also log in to the free JOOX service directly through JOOX App, but will be unable to add additional friends and won’t be able to listen to add-free music.

Platform: Access the JOOX service directly from the services menu on DStv or download the JOOX app for an iOS or Android phone.

Expect to pay: A free download.

Stockists: Visit the store linked to your device.

 

Cisco Security Connector

With all the malware, viruses and trojans doing the rounds, it is difficult for users and enterprises to ensure that they don’t become targets. Cisco, in collaboration with Apple, has brought out its Cisco Security Connector to protect users. The app is designed to give enterprises and users overall visibility and control over their network activity on iOS devices. It does this by ensuring compliance of mobile users and their enterprise-owned iOS devices during incident investigations, by identifying what happened, who it affected, and the risk of the exposure. It also protects iPhone and iPad users from accessing malicious sites on the Internet, whether on the corporate network, public Wi-Fi, or cellular networks. In turn, it prevents any viruses from entering a company’s network.

Platform: iPhones and iPads running iOS 11.3 or later

Expect to pay: A free download

Stockists: Visit the Apple App Store for downloading instructions.

 

Diski Skills

The Goethe-Institut, in co-operation with augmented reality specialists Something Else Design Agency, has created a new card game which celebrates South African freestyle football culture, and brings it alive through augmented reality. Diski Skills is quick card game, set in a South African street football scenario, showing popular tricks such as the Shibobo, Tsamaya or Scara Turn. Each trick is rated in categories of attack, defence and swag – one wins the game by challenging an opponent strategically with the trick at hand. Through augmented reality, the cards come alive. Move a smartphone over a card and watch as the trick appears on the screen in a slow motion video. An educational value is added as players can study the tricks and learn more about the idea behind it.

 

The game will be launched on 27 October 2018 at the Goethe-Institut.

For more information visit: www.goethe.de

 

Namola

With  recent news of kidnappings on the rise, a lot more thought is going into keeping children safe. Would your child know what to do in an emergency? Have you actually asked them?

Namola, supported by Dialdirect Insurance, is a free mobile safety app. Namola’s simple interface makes it an ideal way for children to learn how to get help in an emergency. All they need to do is activate the app and push a button to get help that they need, even when their parents are not around.

Parents need to install the app on their child’s phone, hold down the request assistance button, program emergency numbers that will automatically be dialled when the emergency button is pushed, and teach their children how and when to use the app.

Platform: Android and iOS

Expect to pay: A free download.

Stockists: Visit the store linked to your device.

 

Exhibid

Exhibid could be thought of as Tinder, but for for art lovers. The interface looks very similar to the popular mobile dating app, in that users swipe left for a painting that doesn’t appeal to them, or swipe right for something they like. Once an art piece is liked by swiping right, one can start bidding or make an offer on it. The bid is automatically sent to the artist. Should he or she accept the offer, the buyer makes a payment through the app’s secure payment gateway and the two are put in contact to make arrangements for delivery.

Platform: Android and iOS

Expect to pay: A free download.

Stockists: Visit the store linked to your device.

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New kind of business school

At a recent meeting, ALLON RAIZ, founder and CEO of Raizcorp, realised that in order for today’s youth to become entrepreneurs, teachers, the curriculum and the parents need continually expose them to entrepreneurial thinking from a young age.

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Several years ago, I found myself in a meeting with my business partner and two of my staff members. In front of us was a client who was sharing some of the frustrations in his business. At the end of the meeting, my partner and I were extremely excited about the prospect of two massive opportunities we had both independently identified while listening to the client. My two staff members, on the other hand, completely missed them. This led me to wonder what it was in my own and my partner’s backgrounds that allowed us to so easily spot opportunities while my two staff members remained oblivious … I realised that the difference was that my partner and I both had an early exposure to entrepreneurship while they didn’t.

Not long afterwards, I was delivering a lecture about how Raizcorp grows and develops small businesses at Oxford University’s Said Business School in my role as their Entrepreneur-in-Residence. I mentioned the above incident and spoke about my intention of going into children’s education with a view to providing an entrepreneurial perspective.

One of the professors in attendance asked me if I’d ever heard of a piece of research by Henrich R Greve called Who wants to be an entrepreneur? The deviant roots of entrepreneurship. It’s a pretty unfortunate title but a fascinating piece of research nonetheless. It highlights how certain contexts in childhood result in a much a higher probability of becoming an entrepreneur. For example, kids who participate in solo sports such as tennis or athletics are more likely to become entrepreneurs than children who play team sports like soccer and cricket. Conversely, your mother’s participation in the parent-teacher association has a negative correlation to you becoming an entrepreneur. I spent the rest of the afternoon in the professor’s office discussing other research papers that unequivocally proved that context during your childhood has a massive influence on whether or not you will follow the entrepreneurial route.

Another member of the lecture audience was a double-PhD from the USA who was completing her MBA at Oxford. After the lecture, she approached me and volunteered to help build a framework to incorporate entrepreneurship in the school curriculum without interfering with the formal requirements of the CAPS curriculum.

She spent nine months in South Africa working with me to build out a practical framework. The next phase of the plan was to find the right school at which to embark upon this journey. In December 2015, Raizcorp purchased Radley Private School and we began our entrepreneurial education adventure in earnest in 2016.

At the centre of the Radley philosophy is that the school (the physical building), the teachers, the curriculum and the parents are the “marinade” in which the kids need to soak in order to be continuously exposed to entrepreneurial thinking from a young age. The aim was that if, in future, the kids found themselves sitting in a boardroom with me and my partner, they too would be able to identify the opportunities that we did.

A big shift this year has been the launch of our Entrepreneurial Educator Guide (EEG) programme where we have been training our Radley teachers (whom we call guides) to understand entrepreneurship, business language, business concepts, financial documents and the like. (The EEG training makes use of Raizcorp’s internationally accredited entrepreneurial learning and guiding methodologies.) We have also employed a full-time staff member to ensure that these concepts are imbedded into all lesson plans and classroom activities.

Through my network at Raizcorp, I have been pleasantly surprised by the massive support we’re receiving from prominent entrepreneurs and businesses who want to participate in our Radley Exposure programme, where we take our kids of all ages on visits to different types of businesses so they can understand the difference between retail, wholesale, manufacturing, logistics and so on. Prominent businesspeople have put up their hands to come to the school and tell their stories of hard work, resilience and perseverance. This ties in beautifully with the 17 entrepreneurial concepts that we are instilling into our Radley learners (such as opposite eyes, lateral thinking and opposable mind), while never compromising on our quality academic offering.

As parents, we’ve all heard the terrible statistics about the probability of our kids finding jobs in the future. At Radley, we’re working hard to ensure that our kids have a legitimate and lucrative alternative to finding traditional employment and that is to become an entrepreneur. Radley is all about producing job creators and not job seekers!

To enrol your child or find out more about the school, please visit www.radley.co.za.

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