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BlackBerry pursues Greatness: The sequel

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BlackBerry may be yesterday’s smartphone brand but, at its annual Security Summit in New York, it was looking a lot like tomorrow’s mobile security leader, writes ARTHUR GOLDSTUCK

John Chen steps out on the stage at the BlackBerry Security Summit in New York not vastly unlike Tom Cruise at the climax of a Mission Impossible movie. Truth is, he has already achieved a mission far more absurd than Cruise at his worst. He took over the running of BlackBerry 21 months ago, tasked with rescuing a company that had become an afterthought in the smartphone world.

The previous incumbent, Thorsten Heins, fell disastrously short through a strategy focused on fixing the hardware platform. He did a great job, technically speaking, getting the BB10 operating system out of the gates. Problem was, it took so long, the world lost interest. BlackBerry as a smartphone brand was so, like, 2011.

But Chen has already met his first goal, and one that many had assumed unlikely: he has brought the company back to operational profitability, with a few billion dollars spending money in the bank, and taking business away from major competitors. But that’s not smartphone business.

BlackBerry remains a world leader in securing mobile communications, and the only handset manufacturer that routinely receives military clearance for its devices to be used in the field. Its security software and platform extends well beyond its own devices, including a partnership with Samsung, and the underlying operating system for the “connected car” interface on new Ford vehicles.

Now Chen is embarking on the second mission; building the brand back to its former greatness.

“From day one I recognised the company had some greatness in pursuing privacy and security, and that this market was developing rapidly,” said the company’s CEO and exec chairman. “Last year we spent more than $100-million in creating more product for security. All our operational units are focused on that number one priority and principle. Then we want to acquire capabilities to fill in the gaps.”

It is a mark of the both the capability and confidence Chen has brought to the business that few would contradict his core message at the event: “BlackBerry has the most secure mobile platform the industry has to offer.”

And never has it been more needed. David Kleidermacher, BlackBerry’s chief security officer, explained how the advent of the Internet of Things is opening numerous backdoors into enterprises and critical systems.

He gave the example of smart hospitals, which not only aim at making access and updates of patient records smarter through the use of handsets, but can also automate many medical processes, like administering drugs.

At this point, the BlackBerry team demonstrated how a malicious hacker could easily gain access to the controls of a standard drug infusion device. The device is linked to the hospital network either through a network port or via Wi-Fi. Its IP address – a unique identifier that all Internet-connected devices have – is published in the device manual for all to see. In most cases, there is no password protection, and the security configuration is usually not up to date.

As a result, basic hacking tools can expose all the information on the device. Not only can this allow for the hacker to change the dosage and kill a patient, but also potentially access other hospital systems through following the links up the chain.

“We are creating additional surfaces of attack,” said Kleidermacher. “These become the soft underbelly of corporate access. One of the problems with security is, if it is too complicated, it gets circumvented or ignored.”

Ironically, then, precisely because we are adding more complexity to our security world, enterprises are losing the security battle.

BlackBerry’s solution, outlined at the Security Summit, is based on five principles: an end-to-end solution; a priority on productivity for both users and administrators; security at the heart of the network; a data-centric approach which means protection moves with the data; and a proactive approach that prevents vulnerabilities rather than patches them after the fact.

Not surprisingly, BlackBerry is pushing hard on the first of those principles, which corporate strategy vice president Jeff Holleran summed up as “a single solutions track from single trusted vendor”. However, he put this thrust neatly in context by describing BlackBerry’s role of intrusion detection and handling access requests as “acting as the bouncer in the sky”.

That may be convincing for customers who experience the benefits, but can BlackBerry convince the broader market that it’s in a position to provide protection in a rapidly evolving mobile environment?

For chief operating office Marty Beard it isn’t a question of if, but why the company wins this particular battle: “We’re not aspirational about getting into this world; we’re in it. We’ve got deep decades of expertise in managing devices. The world of sensors and machines will not be a surprise.”

* Arthur Goldstuck is founder of World Wide Worx and editor-in-chief of Gadget.co.za. Follow him on Twitter on @art2gee, and subscribe to his YouTube channel at http://bit.ly/GGadgets

 

 

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Bring your network with you

At last week’s Critical Communications World, Motorola unveiled the LXN 500 LTE Ultra Portable Network Infrastructure. It allows rescue personal to set up dedicated LTE networks for communication in an emergency, writes SEAN BACHER.

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In the event of an emergency, communications are absolutely critical, but the availability of public phone networks are limited due to weather conditions or congestion.

Motorola realised that this caused a problem when trying to get rescue personnel to those in need and so developed its LXN 500 LTE Ultra Portable Network Infrastructure. The product is the smallest and lightest full powered broadband network to date and allows the first person on the scene to set up an LTE network in a matter of minutes, allowing other rescue team members to communicate with each other.

“The LXN 500 weighs six kilograms and comes in a backpack with two batteries. It offers a range of 1km and allows up to 100 connections at the same time. However, in many situations the disaster area may span more than 1km which is why they can be connected to each other in a mesh formation,” says Tunde Williams, Head of Field and Solutions Marketing EMEA, Motorola Solutions.

The LXN 500 solution offers communication through two-way radios, and includes mapping, messaging, push-to-talk, video and imaging features onboard, thus eliminating the need for any additional hardware.

Data collected on the device can then be sent through to a central control room where an operator can deploy additional rescue personnel where needed. Once video is streamed into the control room, realtime analytics and augmented reality can be applied to it to help predict where future problem points may arise. Video images and other multimedia can also be made available for rescuers on the ground.

“Although the LXN 500 was designed for the seamless communications between on ground rescue teams and their respective control rooms, it has made its way into the police force and in places where there is little or no cellular signal such as oil rigs,” says Williams.

He gave a hostage scenario: “In the event of a hostage situation, it is important for the police to relay information in realtime to ensure no one is hurt. However the perpetrators often use their mobile phones to try and foil any rescue attempts. Should the police have the correct partnerships in place they are able to disable cellular towers in the vicinity, preventing any in or outgoing calls on a public network and allowing the police get their job done quickly and more effectively.”

By disabling any public networks in the area, police are also able to eliminate any cellular detonated bombs from going off but still stay in touch with each other he says.

The LXN 500 offers a wide range of mission critical cases and is sure to transform communications and improve safety for first responders and the people they are trying to protect.

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Kaspersky moves to Switzerland

As part of its Global Transparency Initiative, Kaspersky Lab is adapting its infrastructure to move a number of core processes from Russia to Switzerland.

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This includes customer data storage and processing for most regions, as well as software assembly, including threat detection updates. To ensure full transparency and integrity, Kaspersky Lab is arranging for this activity to be supervised by an independent third party, also based in Switzerland.

Global transparency and collaboration for an ultra-connected world

The Global Transparency Initiative, announced in October 2017, reflects Kaspersky Lab’s ongoing commitment to assuring the integrity and trustworthiness of its products. The new measures are the next steps in the development of the initiative, but they also reflect the company’s commitment to working with others to address the growing challenges of industry fragmentation and a breakdown of trust. Trust is essential in cybersecurity, and Kaspersky Lab understands that trust is not a given; it must be repeatedly earned through transparency and accountability.

The new measures comprise the move of data storage and processing for a number of regions, the relocation of software assembly and the opening of the first Transparency Center.

Relocation of customer data storage and processing

By the end of 2019, Kaspersky Lab will have established a data center in Zurich and in this facility, will store and process all information for users in Europe, North America, Singapore, Australia, Japan and South Korea, with more countries to follow. This information is shared voluntarily by users with the Kaspersky Security Network (KSN) an advanced, cloud-based system that automatically processes cyberthreat-related data.

Relocation of software assembly

Kaspersky Lab will relocate to Zurich its ‘software build conveyer’ — a set of programming tools used to assemble ready to use software out of source code. Before the end of 2018, Kaspersky Lab products and threat detection rule databases (AV databases) will start to be assembled and signed with a digital signature in Switzerland, before being distributed to the endpoints of customers worldwide. The relocation will ensure that all newly assembled software can be verified by an independent organisation and show that software builds and updates received by customers match the source code provided for audit.

Establishment of the first Transparency Center

The source code of Kaspersky Lab products and software updates will be available for review by responsible stakeholders in a dedicated Transparency Center that will also be hosted in Switzerland and is expected to open this year. This approach will further show that generation after generation of Kaspersky Lab products were built and used for one purpose only: protecting the company’s customers from cyberthreats.

Independent supervision and review

Kaspersky Lab is arranging for the data storage and processing, software assembly, and source code to be independently supervised by a third party qualified to conduct technical software reviews. Since transparency and trust are becoming universal requirements across the cybersecurity industry, Kaspersky Lab supports the creation of a new, non-profit organisation to take on this responsibility, not just for the company, but for other partners and members who wish to join.

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