Identity theft is costing South Africa as much as R1-billion per year and has increased by more than 200% in the past six years. It is clear that consumers need an easy to manage security solution, but is biometrics the way forward?
Growing cyber risk has ushered in the need for watertight methods of protecting personal data. According to the South African Fraud Prevention Service, identity theft is costing the country at least R1 billion per year and has increased by more than 200% in the last six years.
Demanding and tech-savvy users continue to exert extreme pressure on companies to solve the convenience versus security conundrum. This is where a seamless customer experience and data security intersects.
In today’s mobile world it is increasingly important to have secure, on-the-go authentication. As a result, many experts feel that biometrics offers the best hope.
A new research report by analyst group BIS, forecasts the global biometric market to grow from $10.08 billion in 2014 to $25.31 billion in 2020.
This steep growth projection is helping to fuel innovation that is evident in how biometrics modalities continue to spread across the human body. It started with fingerprints in the late 1960s and progressed to facial recognition. Today the list includes vein, palm, iris, voice, gait, DNA, handwritten signatures and tattoos.
The new wave of biometrics technology is gesture related and personalised through a combination of wearable technology and geo-location as well as sci-fi inspired implants and ingestible tokens. Facial emotion recognition technology is patent-pending and is pipelined for consumer use. Though these have appeared in films for many years, they are largely unproven in the real world.
A bad rap
Despite its association to the tourism industry’s recent reduction in visitor numbers, biometrics in South Africa is enjoying real-world resurgence.
Speaking at the Biometrics in Financial Services conference, Nick Perkins, divisional director for identity management at Bytes Systems Integration believes the reason is that we have arrived at a time where we need a new solution. “The existing card and pin authentication model has not been replaced because it is simple. The problem is that it’s no longer secure and is being exploited,” says Perkins.
Essentially biometrics is the measurement of a human being through their physical characteristics. Physical biometrics is turned into electronic biometrics when an algorithm converts an image of a biometric subject into a mathematical string that can be best described as coordinates and descriptions of unique identifiable features.
These algorithms then compare a “fresh capture” to the “reference template” which is warehoused in a database. The storage of templates instead of images helps to secure biometric data.
The many biometrics modalities on offer may hold the key to its wider adoption. South African biometrics experts agree that today it is not good enough for banks and other companies to rely on one form of authentication.
PayU COO, Johan Dekker, believes a solution lies in multi-factor authentication.
“The dual-factor authentication model strives to have two of three verifications in place at all times. A pin code is what you know, a smartcard is what you have and a biometric characteristic is what you are. A one size fits all approach would not provide enough adaptability, security and redundancy in the event of an access breach,” says Dekker.
Much work to be done still
Authentication is not the only aspect of biometrics that requires smoothing out. Biometric data can be stolen, lost or otherwise compromised while being stored. Unauthorized access to biometric storage devices through corporate sabotage by disgruntled employees is a growing threat to privacy. So too, is the misuse of a biometric, given that the biometric itself cannot be changed. Once compromised it will continue to be an issue for the life of the donor, as opposed to a password which can be easily changed.
Independent identity verification expert, Dawid Jacobs, highlights a key focus area and potential driver of biometrics today.
Says Jacobs, “The emphasis is on customer experience and how quickly they can be helped. This creates allowance for potential problems which escalate over time, specially with acceptable losses. In my view there is no such thing as acceptable losses due to identity theft. The individual needs to be put back in control of their Identity.”
The rush to ensure users are happy and safe is keeping leading tech companies busy.
MasterCard is currently piloting its new biometrics app, MasterCard Identity Check, which is set for a widespread launch in 2016. The app combines facial or fingerprint recognition as well as the recent human obsession, selfies. It remains to be seen whether Mastercard have solved the problems associated with lighting and background. All fingerprint scans remain on your device and facial scans are linked to the cloud so that templates will transmit and remain safe on MasterCard’s servers.
Apple has applied to use a facial recognition system for photo distribution. This calls into question the company’s pro-privacy stance should it decide to use cloud-based processing or storage of private user info. Apple was also recently granted a US patent that covers a new technology that enables users to unlock future iPhones by…wait for it…taking a selfie.
Closer to home, Standard Bank has debuted its biometric banking app. Capitec has fingerprint details of all 6.2 million of its customers and has linked its biometric database to the Department of Home Affairs’ database, enabling it to verify customer identity. The rollout of Biometric ATMs by FNB is imminent.
Dawid Jacobs is building an independent database of certified living and deceased fingerprint identities. He aims to provide SA companies with full audit trails and to be fully compliant with POPI, ISO and all relevant legislation.
Jacobs says, “The more companies know about their customers and the more they collaborate the less pressure is on state law enforcement agencies who do not have the tech or the capacity.” This will complement the FICA endorsed Know Your Customer initiative which also endeavours to prevent identity theft and money laundering.
Mustapha Zaouini, PayU’s MEA CEO sums up the reality for all users. “The issue of protecting individual data will only grow in importance. In order to reap the convenience benefits users must prepare themselves for more disciplined and multiple information security practices in this brave new world.”
Password managers don’t protect you from hackers
Using a password manager to protect yourself online? Research reveals serious weaknesses…
Top password manager products have fundamental flaws that expose the data they are designed to protect, rendering them no more secure than saving passwords in a text file, according to a new study by researchers at Independent Security Evaluators (ISE).
“100 percent of the products that ISE analyzed failed to provide the security to safeguard a user’s passwords as advertised,” says ISE CEO Stephen Bono. “Although password managers provide some utility for storing login/passwords and limit password reuse, these applications are a vulnerable target for the mass collection of this data through malicious hacking campaigns.”
In the new report titled “Under the Hood of Secrets Management,” ISE researchers revealed serious weaknesses with top password managers: 1Password, Dashlane, KeePass and LastPass. ISE examined the underlying functionality of these products on Windows 10 to understand how users’ secrets are stored even when the password manager is locked. More than 60 million individuals 93,000 businesses worldwide rely on password managers. Click here for a copy of the report.
Password managers are marketed as a solution to eliminate the security risks of storing passwords or secrets for applications and browsers in plain text documents. Having previously examined these and other password managers, ISE researchers expected an improved level of security standards preventing malicious credential extraction. Instead ISE found just the opposite.
Click here to read the findings from the report.
MWC: Next generation of inflight connectivity to be unveiled
Next week at Mobile World Congress, the Seamless Air Alliance will reveal progress on its mission towards enabling the next generation of inflight connectivity. This follows a significant start for the Alliance, which has seen membership increase five-fold since the first meeting in June of last year. The Alliance has a new research laboratory setup and continues progress through its three working groups, writing specifications for the technology, requirements, and operations.
These developments represent a huge leap towards the goal of making connectivity as easy and enjoyable in the skies as it is on the ground. Appearing as part of the Airbus stand (Hall 6, stand 6G34), the Seamless Air Alliance will reveal specification topics that have been completed and published to its membership.
“The passenger experience with inflight connectivity remains one of the great technology challenges. From Day One we have been determined to deliver on our mission to bring industries and technologies together to make the inflight internet experience simple to access and a delight to use,” said the Alliance’s Chief Executive Officer, Jack Mandala.
“I have been tremendously encouraged by the enthusiastic and committed response we have seen and the widening areas of expertise we can call upon as more and more companies and organisations continue to join us,” he added.
Announced during MWC 2018, the Seamless Air Alliance has since grown to twenty-three membercompanies with more than one-hundred key personnel from across the membership participating in its three working groups, with numbers continuing to increase.
The Seamless Air Alliance was created by founding members Airbus, Airtel, Delta Air Lines, OneWeb and Sprint, and quickly joined by Air France KLM, Aeromexico, and GOL Linhas Aereas Inteligentes and global technology leaders including Astronics, Collins Aerospace, Comtech, Cyient, iDirect, Inmarsat, Intelsat, Latecoere, Nokia, and Panasonic.
Today, the Alliance is pleased to announce five additional new members: Adaptive Channel, Etihad Airways, GlobalReach Technology, Safran, and SITAONAIR.
“We are extremely pleased to have these companies join and be a part of the companies driving the next generation of connectivity.” said Mr Mandala.
The Seamless Air Alliance will enable travelers boarding any flight, on any airline, anywhere in the world, to use their own devices to automatically connect to the Internet with no complicated login process nor paywall to scramble over.
The Alliance is also announcing the release of a new research study on the economic benefit of standardization on the inflight connectivity market at Mobile World Congress. This report is available for download at https://www.seamlessalliance.com/publications/
The Alliance is moving rapidly towards an expected demonstration of the technology later in 2019 and anticipates massive interest in Barcelona from the whole communications eco-system.