According to Deloitte Analytics, data-driven decision-making and performance is the next wave of the digital revolution that companies need to prepare for to enjoy the opportunities on offer.|According to Deloitte Analytics, data-driven decision-making and performance is the next wave of the digital revolution that companies need to prepare for to enjoy the opportunities on offer.
“Companies need to get smarter with how they harness the immense benefits of these changes, or be left behind by those that do. And with the jobs crisis causing such profound problems in our society today, businesses can harness the efficiencies data analytics provides to generate new jobs by innovating to grow faster,” says Wesley Govender, Director, Risk Advisory from Deloitte.
In its recently issued report, Magic Quadrant for Business Analytics Services, Worldwide, Gartner defines Business Analytics (BA) as services that “encompass decision management capabilities, analytics capabilities, and information management (IM) capabilities.
“This field continues to grow, moving squarely into the mainstream of business decision-making worldwide. Data is everywhere around us and analytics should be everywhere too—in every corner of the business, every day. It should not be a special initiative, or a ‘department’, but an ongoing part of how decisions large and small are made every day,” says Mr Govender.
However, the missing link in the chain is education and insight that matters and is at the cutting edge.
To help plug these gaps, and to provide the corporate world with the tools to bring about true data-driven change, Deloitte School of Analytics begins hosting a series of in-depth training seminars with international partners in South Africa in February next year.
“We want to see companies innovate and grow faster – but we are also the first to know that this cannot happen without regular and constant training and insights into current best practice. Our programmes are therefore designed so that the best international expertise in this field can be brought in to boardrooms in SA and on the continent, as it were, and the process of learning and implementation can truly begin,” says Mr Govender.
Deloitte was recently named a global leader in Business Analytics Services by Gartner and it aims to ramp up even further the assistance it provides to clients in solving a wide variety of data related problems and define strategies for them to better manage, interpret and monetise their data assets.
Analytics innovators continue to push the edge, looking for new ways to gain advantage over slower-moving competitors.
“ In some cases, that advantage comes through sweeping discoveries that can upend entire business models. In other cases, more modest insights may emerge that unleash cascading value,” says Mr Govender.
“The disruptive effects of these changes on business models are significant. However, this change creates opportunities quickly – one of which is an ability to expand and create jobs for people with the right skills sets. To us, this is extremely exciting when you consider youth unemployment in SA is at 51% according to recent world development indicators,” he says.
Exponential growth in the areas of mobile data generation, real-time connectivity and digital business has made the job of protecting these assets and securing the gates in a “big data” world an altogether different–and more challenging undertaking.
“Due to the increase in regulator involvement from a privacy perspective, it is best to have more efficient use of data, rather than more data,” says Mr Govender.
According to Deloitte, companies need to constantly ensure they are a step ahead of the changes, which continue to come at a very fast pace. Questions that need to be answered, and which the Deloitte seminar series hopes to answer, include the most efficient way to make long-term technology investments and the best ways to protect sensitive data on networks.
“Unexpected ways to understand a business or client’s needs can emerge by using rich data analysis, often to information that has been sitting idle for more than two decades. Near real-time insights can be highly beneficial – it is not about simply counting customer numbers or transactions anymore. Simply put, big data analysis pays off,” concludes Mr Govender.
New iPhone pricing for SA
The iStore has announced that the latest iPhones, the Xs and Xs Max, can now be pre-ordered at www.myistore.co.za , and will be available in stores starting 28 September 2018.
|iPhone Xs and iPhone Xs Max feature 5.8-inch and 6.5-inch Super Retina displays that offer remarkable brightness and true blacks while showing 60 percent greater dynamic range in HDR photos. iPhone Xs and iPhone Xs Max have an improved dual camera system that offers breakthrough photo and video features, A12 Bionic chip with next-generation Neural Engine, faster Face ID, wider stereo sound, longer battery life, splash and water resistance,
Pre-orders will be open for cash purchases and on iStore’s revised payment plan in partnership with FNB Credit Card, allowing customers to pay off their iPhone at a reduced interest rate. However, the contract period is 37 months rather than the usual 24 months.
Accenture opens Fjord design centre in Johannesburg
Accenture has launched its first design and innovation studio on African soil, Fjord Johannesburg.
The company says the move significantly expands its design capabilities and demonstrates its commitment to unlocking Africa’s innovation potential through the creation of experiences that redefine industries in our constantly evolving digital era.
The new studio, opening in November, will be located at Accenture’s new 3875m² offices in Waterfall. It will be led by Marcel Rossouw, design director and studio lead for Fjord Johannesburg.
Said Rossouw, “Brands are constantly asking, ’how does one take a business need or problem, build that out into a definition of a service experience, and then bring it to market?’ It’s about re-engineering existing service experiences, identifying customer needs, prototyping rapidly, iterating often and proving or disproving assumptions. But it’s also about getting feedback from customers. The combination of these factors helps companies advance towards the ultimate service experience.”
Fjord is the design and innovation consultancy of Accenture Interactive. The Johannesburg location marks its 28th design studio globally, solidifying its position as the world’s leading design powerhouse.
Working in the same location as Accenture Interactive will allow Fjord to fuse its core design strategy DNA with the digital agency’s expertise in marketing, content and commerce to create and deliver the best customer experiences for the world’s leading brands.
Accenture Interactive Africa‘s blend of intelligent design and creative use of technology has already been used by some of South Africa’s largest and most prominent brands, including Alexander Forbes, Discovery, MultiChoice and Nedbank. The digital agency has also earned industry accolades for its innovative and compelling business results, most notably two gold awards in the Service Design category at the 2017 and 2018 Loeries awards.
“Great design tells great stories,” says Wayne Hull, managing director of Accenture Digital and Accenture Interactive lead in Africa. “It unifies a brand, drives innovation and makes the brand or service distinctive and hyper-relevant in both the digital and physical worlds. This is critical to achieving results. Having Fjord Johannesburg as part of Accenture Interactive, and collaborating with all of Accenture Africa, will provide unique experiences and forward-thinking capabilities for our clients.”
“Businesses in South Africa are becoming more design-aware and are looking to take greater advantage of design skills to compete with the rest of the world,” said Thomas Müller, head of Europe, Africa and Latin America at Fjord. “We’re excited to open our first design studio on the continent and to be part of an emerging market that is ripe for design and innovation, and open for business. Developing markets like South Africa are challenging assumptions and norms about what digital services and products are meant to be, and we’ll strive to put design at the heart of the innovation being produced there.”