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Automation unlocks innovation

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Embracing IT automation at the core of business operations is critical for companies looking to innovate, transform, and compete in ever more demanding markets, writes SHAILENDRA SINGH of Wipro.

With many large enterprises’ IT environments increasing in complexity, the idea of clinging to manual static processes that require constant human intervention and maintenance is not a viable solution for the future. Next-generation automation tools essentially make it simpler to maintain and evolve the organisation’s IT estate via sophisticated self-learning and self-healing systems.

Intelligent Automation

The trend of recent years towards Cloud-centric and on-demand models of IT provisioning, helps to pave the way for more efficient and more automated integration between systems. It is against this backdrop that the benefits of widespread automation start to become possible.

Intelligent automation – in other words, the combination of artificial intelligence and automation— allows entire systems and processes to work flawlessly without the need for human intervention. This is truly a paradigm shift from remedial, manual infrastructure management to a proactive, automated management via predictive analytics and self-healing mechanisms. But perhaps, most valuably, as core functions start working autonomously, human capital resources are freed up to focus on higher-value, more strategic IT initiatives. Greater levels of automation help in getting rid of redundant tasks to make this possible.

This re-deployment of skills and resources often means energy can be diverted to other areas of the business – such as research and development, innovation, or new ventures. The result is often greater levels of agility and enhanced delivery of products and services to customers.

Innovation benefits

Widespread automation across the IT estate also enables the organisation to more easily connect new systems to the core enterprise architecture. These could be within the enterprise and also between the partner companies, broader ecosystems and industry value chains. Extending this concept further, automation can allow organisations tap into even more extensible innovation networks by easily connecting to partners, customers and ideators across multiple platforms. For example, a Canadian mining company exposed certain of its geological surveys, and invited innovations to develop modelling software that would identify the best areas to mine. This open-innovation, crowdsourcing initiative yielded profitable results for both the mining company and its innovation partner.

In fact, as the concept of “the Internet of Things” gains momentum, automation will assist companies in seamlessly connecting any number of connected devices and sensors – with the potential to generate new business models and innovation opportunities. In this new era, we will start to see everything from self-driving cars, to virtual customer assistants, to advanced robotics featuring self-learning abilities – all entering the commercial space and starting to impact business and create new innovation opportunities. According to the forecasts of research giant Gartner, this era of smart machines is likely to be the most disruptive in the history of IT.

IT automation also brings greater efficiency. Clients realise huge cost savings on maintenance when shifting to automated managed services models. These savings in the back-end allow funds to be re-diverted to innovation efforts at the front-end. Furthermore, automated and software-defined environments give organisations the flexibility they need to succeed in a digitised world. The Agile programming of the applications and infrastructure is essential in creating a dynamic models where new ideas can be quickly tested – either to be discarded or further explored and potentially commercialised.

As organisations gain awareness of the benefits of automation in the early stage of the automation maturity cycle, the focus starts to shift to new innovations that allow the company to reach higher levels of automation maturity. In many different ways, IT automation is the key that unlocks a company’s innovation strategy – allowing them to be more competitive while improving productivity, efficiency, and the delivery of products/services.

* Shailendra Singh, Business Director, Africa, Wipro.

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Password managers don’t protect you from hackers

Using a password manager to protect yourself online? Research reveals serious weaknesses…

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Top password manager products have fundamental flaws that expose the data they are designed to protect, rendering them no more secure than saving passwords in a text file, according to a new study by researchers at Independent Security Evaluators (ISE).

“100 percent of the products that ISE analyzed failed to provide the security to safeguard a user’s passwords as advertised,” says ISE CEO Stephen Bono. “Although password managers provide some utility for storing login/passwords and limit password reuse, these applications are a vulnerable target for the mass collection of this data through malicious hacking campaigns.”

In the new report titled “Under the Hood of Secrets Management,” ISE researchers revealed serious weaknesses with top password managers: 1Password, Dashlane, KeePass and LastPass.  ISE examined the underlying functionality of these products on Windows 10 to understand how users’ secrets are stored even when the password manager is locked. More than 60 million individuals 93,000 businesses worldwide rely on password managers. Click here for a copy of the report.

Password managers are marketed as a solution to eliminate the security risks of storing passwords or secrets for applications and browsers in plain text documents. Having previously examined these and other password managers, ISE researchers expected an improved level of security standards preventing malicious credential extraction. Instead ISE found just the opposite. 

Click here to read the findings from the report.

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MWC: Next generation of inflight connectivity to be unveiled

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Next week at Mobile World Congress, the Seamless Air Alliance will reveal progress on its mission towards enabling the next generation of inflight connectivity. This follows a significant start for the Alliance, which has seen membership increase five-fold since the first meeting in June of last year. The Alliance has a new research laboratory setup and continues progress through its three working groups, writing specifications for the technology, requirements, and operations.

These developments represent a huge leap towards the goal of making connectivity as easy and enjoyable in the skies as it is on the ground. Appearing as part of the Airbus stand (Hall 6, stand 6G34), the Seamless Air Alliance will reveal specification topics that have been completed and published to its membership.

“The passenger experience with inflight connectivity remains one of the great technology challenges. From Day One we have been determined to deliver on our mission to bring industries and technologies together to make the inflight internet experience simple to access and a delight to use,” said the Alliance’s Chief Executive Officer, Jack Mandala.

“I have been tremendously encouraged by the enthusiastic and committed response we have seen and the widening areas of expertise we can call upon as more and more companies and organisations continue to join us,” he added.

Announced during MWC 2018, the Seamless Air Alliance has since grown to twenty-three membercompanies with more than one-hundred key personnel from across the membership participating in its three working groups, with numbers continuing to increase.

The Seamless Air Alliance was created by founding members Airbus, Airtel, Delta Air Lines, OneWeb and Sprint, and quickly joined by Air France KLM, Aeromexico, and GOL Linhas Aereas Inteligentes and global technology leaders including Astronics, Collins Aerospace, Comtech, Cyient, iDirect, Inmarsat, Intelsat, Latecoere, Nokia, and Panasonic. 

Today, the Alliance is pleased to announce five additional new members: Adaptive Channel, Etihad Airways, GlobalReach Technology, Safran, and SITAONAIR.

“We are extremely pleased to have these companies join and be a part of the companies driving the next generation of connectivity.” said Mr Mandala.

The Seamless Air Alliance will enable travelers boarding any flight, on any airline, anywhere in the world, to use their own devices to automatically connect to the Internet with no complicated login process nor paywall to scramble over.

The Alliance is also announcing the release of a new research study on the economic benefit of standardization on the inflight connectivity market at Mobile World Congress. This report is available for download at https://www.seamlessalliance.com/publications/

The Alliance is moving rapidly towards an expected demonstration of the technology later in 2019 and anticipates massive interest in Barcelona from the whole communications eco-system.

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