Connect with us

Featured

AppDate: Fitbit for Windows 10

Published

on

In this bumper AppDate edition, SEAN BACHER highlights Fitbit for Windows 10, the VIDI smart TV streaming app, GridWatch, Fallout Shelter for Android, Vitality points rewards program with Samsung’s S Health, FNB’s banking app named among the best in the world, Opera Mini for Windows Phone, Sniper 3D, Recast and Apple News.

Fitbit for Windows 10

The new Fitbit for Windows 10 app lets users keep track of their steps, sleep and calorie intake. The app makes clever use of the tiled interface offered by Windows 10, making it easy to operate and navigate. Among other features, one can use the updated live tiles for quick access to key information, use the quick actions to set goals, or speak commands to the app through its Cortana support. According to Fitbit, a version of the app will be available for Windows 10 mobile and Xbox One later this year.

Platform: Windows 10
Expect to pay: A free download
Stockists: Visit the Windows 10 app store.

VIDI smart TV streaming app

VIDI – South Africa’s premiere video-on-demand service has announced a streaming Smart TV app. At the time of launch, the app only works with Samsung Smart TVs, but allows VIDI subscribers to stream videos directly to their TV, without having a computer present.

Platform: Every Samsung Smart TV from 2013 onward.
Expect to pay: A free download.
Stockists: Available through the Smart Hub on a Samsung Smart TV.

GridWatch

Although not exactly a new app, the GridWatch app (developed by News24) is a must for any South African. The app allows a user to select the area where their office or home is located and save that location. They are then able to check that week’s Eskom load shedding schedule in their area according to time and stage. The app is dead simple to use and even has a dedicated torch button for when the lights go out.

Platform: iOS, Windows Phone 8 and above, Android and BlackBerry OS10 and above.
Expect to pay: A free download.
Stockists: Visit the store linked to your device.

Fallout Shelter for Android

Fallout Shelter, the first mobile game set in the Fallout universe from Bethesda Game Studios, is now available from the Google Play store. Fallout Shelter is a post-nuclear strategy and simulation experience that puts the player in control of a state-of-the-art underground Vault. Build the perfect Vault from a variety of rooms, oversee your own thriving community of Vault Dwellers, and protect them from the dangers of the Wasteland.

Platform: Android
Expect to pay: A free download.
Stockists: Visit the Google Play Store.

Vitality points with Samsung’s S Health

A new partnership between Discovery Health and Samsung will see Vitality points being offered to Discovery Vitality members for physical activities. These activities need to be tracked through the Samsung’s S Health 4.0 app. Users wanting to take advantage of this partnership need to have a Galaxy Gear S tethered to their phone. Overall, a rather expensive solution, but one that will not only help keep you healthy, but offer rewards. For example, should a user log between 5,000 and 7,499 steps a day he will earn 50 Vitality points, and between 7,500 and 9,999 steps a day, 100 Vitality points. Over 12,500 steps a day earns 200 Vitality points. Bear in mind that the same benefits apply to Fitbit at far lower cost.

Platform: A Samsung Galaxy S6 or S6 edge and a Galaxy Gear S to track steps.
Expect to pay: A free download.
Stockists: Visit the Samsung app store from your device.

FNB Banking app named among best in world

The FNB Banking App recently scooped international awards, placing it at the top in the category of banking apps. The app has just been ranked 4th best globally by MyPrivateBanking Research in the category of Mobile Apps for Wealth Management 2015, and 6th best globally by the UX Alliance for usability and ease of use. This follows a recent accolade after the app was voted best banking app in Internet Banking SITEisfaction Survey, which measures internet banking quality and user experience in South Africa.

Platform: iOS, Android, Windows Phone 8 and above and BlackBerry OS10 and above.
Expect to pay: A free download.
Stockists: Visit the store linked to your device.

Opera Mini for Windows Phone

The recently released Opera Mini browser for Windows Phone is designed not only to take advantage of the tiled format, but also increase Internet browsing speeds and at the same time save the user money through compression algorithms. The browser also offers users an offline mode where web pages are cached for browsing at a later stage. A new Speed Dial option is also now available that lets users view their regular pages with one click.

Platform: Windows Phone 8 and above.
Expect to pay: A free download.
Stockists: Visit the Windows Phone store.

Sniper 3D

Sharpen your sniping skills through a variety of special ops, assignments and daily missions with Sniper 3D. The game allows a user to choose from a variety of sniper rifles, AR rifles, shotguns and hand guns. The 3D-like graphics make peering down a scope, bullet wounds and cities look very real. The shooter is controlled through the phone’s accelerometers and swiping up and down the screen. A quick tap makes the shooter fire. The game is littered with in-app purchases, but a little patience – and spending credit wisely – means a player will get very far without having to spend a cent of real money.

Platform: iOS and Android.
Expect to pay: A free download, but with endless in-app purchases – some as much as R300
Stockists: Visit the store linked to your device.

Recast

Recast allows users to tune into radio station playlists from around the world and listen to them as if they were using a music streaming service. However, what makes Recast better than listening to a live radio station is that all the DJ chatter is cut out and users can skip and fast-forward through tracks. Once installed, the app will pull playlists from over 200 radio stations and display the 10 most played tracks as collected from other users.

Platform: iOS and Android.
Expect to pay: A free download.
Stockists: Visit the store linked to your device.

Apple News app

The latest News app from Apple offers the best news reading experience on any Apple mobile device. Available with iOS 9, News combines the visually rich layout of a magazine with the immediacy and customisation of digital media. News follows over a million topics and pulls relevant stories based on a user’s specific interests that can be easily shared or saved for later. News is powered by the new custom-designed Apple News Format, a digital publishing format that allows publishers to create interactive and attractive layouts.

Platform: iOS 9
Expect to pay: A free download with iOS 9.
Stockists: Visit the iTunes store for the iOS 9 update.

* Sean Bacher is editor of Gadget.co.za. Follow him on Twitter on @SeanBacher

Africa News

Smart grids needed for Africa’s utilities

Power utilities across Africa should rethink their business models and how they manage and monetise their assets to keep pace with the changing energy ecosystem, says COLIN BEANEY, Global Industry Director for Asset-intensive and Energy and Utilities at IFS.

Published

on

Africa’s abundant natural resources and urgent need for power mean that it is one of the most exciting and innovative energy markets in a world that is moving rapidly towards clean, renewable energy sources. The continent’s energy industry is taking new approaches to providing unserved and underserved communities with access to power, with an emphasis on smart technologies and greener energy sources.

Power systems are evolving from centralised, top-down systems as interest in off-grid technology grows among African businesses and consumers. And according to PwC, we will see installed power capacity rise from 2012’s 90GW to 380GW in 2040 in sub-Saharan Africa. Power utilities are needing to rethink their business models and how they manage and monetise their assets to keep pace with the changing energy ecosystem.

Energy and utilities providers are transforming from centralised supply companies to more distributed, bi-directional service providers. They can only achieve this through the evolution of “smart grids” where sensors and smart meters will be able to provide the consumer with a more granular level of detail of power usage. This shift from an energy supplier to “lifestyle provider” will require a much more dynamic and optimised approach to maintenance and field service.

African companies must thus embrace digital transformation as an imperative. This transformation begins by embracing enterprise asset management to improve asset utilisation. The subsequent steps are enhancing upstream and downstream supply chain management; resource optimisation; introducing enterprise operational intelligence; embracing new technologies such as the Internet of Things, machine learning, and predictive maintenance; and becoming a smart utility.

Embracing mobility to drive ROI

Getting it right is about putting in place an enterprise backbone that accommodates asset and project management, multinational languages and currencies, new energies and markets, visualisation of the entire value chain, and mobility apps. Mobile technologies that support the field workforce have a vital role to play in driving better ROI from utilities’ investments in enterprise asset management and enterprise resource planning solutions.

Today’s leading enterprise asset management solutions feature powerful functionality for mobile management of the complete workflow of work orders – from logging status changes and updates, from receiving and creating new orders to concluding the job and reporting time, material and expenses. Such solutions are easy to deploy and intuitive for end users to learn and use.

Importantly for organisations operating in parts of the continent with poor telecoms infrastructure, connectivity is not an issue. The solutions work offline and synchronises when network connectivity is available. Users can work on any device—laptops, tablets, and smartphones—commercial or ruggedised.

By ensuring that field technicians have easy access to information and processes, the mobile solution enables technicians and maintenance engineers to easily do the following tasks:

·         Create a new work order on the fly and log new opportunities

·         Access both historical and planned work information when requested

·         Permit customers to sign when the job is completed

·         Capture measurements and inspection notes on route work orders

·         Create new fault reports on routing

·         Facilitate documentation through photo capturing

·         Provide easy access to technical data and preventive actions.

The power of mobility allows the engineer to be the origin of all data capture on a service event. They can easily inquire on asset history, record parts used or parts needed for repair, record labour hours, and expenses as they occur, and any notes of repairs performed. When coupled with workforce management tools, such solutions unlock significant productivity gains for utilities who are trying to get the most from their workforce and assets.

Continue Reading

Featured

Brands fall for app vanity

The experience of a mobile screen full of icons, representing independent apps that your need to open to experience them, is making less sense. Instead, businesses should serve customers with an ‘app-like’ experience inside the digital platform they already use, says PIETER DE VILLIERS, Group CEO at Clickatell.

Published

on

Many brands remain obsessed with creating mobile apps. This not only defies trends that point to increasing consumer app apathy, but can exclude a sizeable portion  of your customers in emerging economies. Companies need to engage with their users where they are rather than forcing them onto an app, in what can only be described as brand vanity. 

In 2017 there were around 2.2 million apps available in the iOS app store and over 3 million on Google Play. And, while the number of apps being downloaded continues to rise, analysis shows that consumers are only using 30 apps per month and accessing just 9 on a day-to-day basis. 

While these numbers still seem attractively high, in reality the majority of the apps we use are for messaging (like Facebook Messenger, WhatsApp, and WeChat) and our social networking, gaming, leisure, dating or utility activities. 

Despite the facts, the application strategy as the holy grail for digital transformation is still being pushed even within large progressive brands. What’s more, some advertising agencies and digital consultants are still pushing apps as the best means for companies to connect with their customers. This has resulted in some organisations stubbornly doubling down on app strategies which are simply not showing return on investment (ROI). 

It’s not immediately clear to us whether the fascination with apps is a roll-over from long overdue projects or whether brand owners equate a mobile-first strategy with a mobile app. Mobile-first in 2018 means customer first, and therefore embracing chat commerce in order to deliver services with convenience and simplicity in mind. 

Why apps won’t win the internet

The problem with apps goes beyond user fatigue. In the first instance, many apps are poorly designed, assuming technical sophistication which may not match reality for the average customer. Poor user interfaces and attempts to provide complex engagement can result in even the best ideas missing their targets due to lack of engagement. 

Secondly, we all know that economic realities drive consumer behaviour. In Africa, new mobile phone users typically opt for feature phones over smartphones. With a longer battery life and a much more accessible price point, feature phones still allow for a basic internet connection, chat platforms like WhatsApp, and call and message functionality. In these regions, the cost of an app – even if it’s free – goes far beyond installing it. Constant updates require reliable and cheap access to the internet. For the average phone owner in an emerging market, this can be a serious challenge. 

Thirdly, and most importantly, apps must be relevant to their intended market. Frequency of usage is a key measure of relevance. 

Apps which are used on a daily basis, like health and fitness trackers, enjoy constant engagement. New features which are added are eagerly awaited by users who are happy to update their apps. 

However, users may well question the relevance of the app if they are required to conduct updates on a monthly or even weekly basis when they are only making use of the app once or twice a year. 

On average, I download one app per quarter. Some I use more frequently than others, but all of these apps need to be regularly updated to maintain security, update features, and fix bugs. Many apps are pushing out updates much more frequently. I noticed over the past year that I could go from having all apps updated, to 32 apps requiring an update in five days.

When it comes to a customer-first digital strategy, companies should be asking themselves if an app is really the best way to reach their target audience. 

In fact, at the end of 2016, Gartner predicted that by 2019, 20 percent of brands would ditch their mobile app. What’s more, in its 2018 predictions, the company forecast that by 2021, more than 50 percent of corporations would spend more per annum on bots and chatbots than on mobile app development. 

So, we need to ask, what is the alternative for CIOs, CDOs, CMOs, and digital leaders who are looking for ways to reach, retain and grow their customer base? 

The logical app alternative 

The old battle advice goes: fight your enemy where they are not. Military strategists agreed that having your enemy come to you and fight you on your own terms was preferable. In a world where customers have access to thousands of offerings and millions of deals online, we need to flip that idea to Meet Your Customers Where They Are. 

Any marketeer will tell you just a how difficult it is to drive app downloads. Development, cross platform testing and user interface aside, the marketing campaign required to get customers to download the app can swallow entire annual budgets and still come up short. 

Looking at the facts, it makes infinitely more sense to work within the digital platforms already being used by your target audience. 

Clickatell is already enabling chat commerce for some of the leading global brands with its Touch solution. This allows organisations to serve their customers with an ‘app-like’ experience inside the chat or browser platform of their customer’s choice (Twitter, Facebook Messenger, etc.) 

Brands can now send an actionable Touch link such as ‘find the nearest ATM’ or ‘reset my password’ within a chat stream that will open an intuitive touch card without the user having to download an app to perform the action. Services can also be linked to the in-app experience for brands not looking to abandon their app efforts. 

Working with our clients, many of whom are global innovators and thought leaders, we’ve found that having the courage to design with an ‘end user first’ approach and dealing with the back-end complexity behind the scenes results in cost efficient customer delight and ROI. 

Continue Reading

Trending

Copyright © 2018 World Wide Worx